Work and life composition of toll station

The civilized and high-quality service of toll stations warms people's hearts. Civilization is a kind of quality, a kind of accomplishment, and a noble behavior that is widely respected and widely respected. Since the launch of the activity of "Civilized Charge, Quality Service", all the staff of Yizhang Toll Station of Rey Management Office have gained a deeper understanding and understanding of civilized quality service through continuous learning and progress, and have turned civilized service into their own good habits. Civilized and high-quality services are everywhere in Yizhang toll station, and sincere smiling faces can be seen everywhere. Always keep smiling service, and all employees warm the hearts of passing drivers and passengers with civilized and high-quality service. It is the working habit of all employees of Yizhang toll station to do their duty to solve problems for drivers and passengers. They provide warm service to every driver and passenger in the past and help them when they are in trouble, so that every driver and passenger can feel the care of "it is not difficult to live at home for a thousand days". "Comrade, how to get to Rucheng?" "Comrade, is there hot water?" "Comrade, my car is broken. Can you give me a push?" In the face of the difficulties of drivers and friends, the employees of Yizhang Toll Station always try their best to help. Their words and deeds have shaped a good image of dedication and civilized service, and warmed the hearts of countless passing drivers and passengers! On September 30th, due to the coming of National Day, the traffic volume at the toll collection site increased significantly. In the evening 19 or so, a car with the right license plate enters the X02 lane. The driver seemed to be in a hurry, and the toll collector on duty greeted him warmly. However, when swiping the card, the toll collector smelled a burning smell, so he looked out and saw the rear tire of the car smoking and a string of flames rising. The toll collector responded instantly: the tire is on fire and the situation is critical! He immediately informed the bus driver and his colleagues at the station as quickly as possible. At a critical juncture, the staff of Yizhang Toll Station showed their quality. At the risk of tire explosion, employees rushed up with fire extinguishers and buckets. Finally, with everyone's efforts, the fire was put out, which avoided the fire and saved the loss of the driver's friends. Yizhang Toll Station takes it as its bounden responsibility to solve problems for drivers and passengers. It is the enthusiastic service of employees that has been fully affirmed and praised by drivers and passengers. On September 2 nd, Henan Men's Week sent a banner to the toll booth. The banner said: "Money can't be hidden, and the character is noble." . It turned out that on August 22, Zhang Ping, the monitor on duty, found a driver's license outside the toll booth, which contained an ID card and several business cards. Zhang Ping thought that the owner must be very anxious, so he immediately made an inquiry through the phone on the business card. After contacting the owner, he returned all the items to the owner by courier. Master Zhou was very grateful, and this time he specially brought a banner to express his gratitude. Give people happiness and be happy. As the saying goes, "Good words warm three winters, and bad words hurt people in June". Nowadays, as a "window" industry, civilized service is particularly important. Charging work is inevitably boring, but employees will find happiness in their work and bring happiness to others. They regard the small three-foot sentry box as a stage to show their self-worth, and regard helping others as a job responsibility and a happy thing. On the evening of October 2nd, 65438/kloc-0, a boy of about 10 years old stood at the gate of the gatehouse, looking helpless and helpless. Peng Fei, the monitor who is preparing to go to the county to handle affairs, passed by the guard room and found the boy with tears in his eyes. So Peng Fei immediately asked with concern, only to see the boy shaking his head and gesturing. It turns out that the boy is dumb. No one at the toll booth knows sign language. Looking at the boy's eager eyes, Peng Fei put down what he wanted to do and ran to the office to get a pen and paper for the boy to write. Through the words written by the boy, Peng Fei learned that the little boy came to Uncle Yizhang's house by bus from Yueyang this time, because he had never got off here before, so he couldn't find the way to his uncle's house. According to the phone number written by the little boy, Peng Fei immediately got in touch with the boy's uncle. Twenty minutes later, the boy came to pick up his uncle and looked at the little boy who was crying and laughing. Peng Fei also smiled happily.