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2020 Hospital Year-end Work Summary

In 2020, I not only sharpened my work ability, but also learned a lot at work this year. The following is the "2020 Hospital Year-End Work Summary" compiled by me for everyone. It is for reference only. You are welcome to read it. 2020 Hospital Year-end Work Summary (1)

In 2020, in the work of creating a national sanitary city, our hospital will improve the environmental awareness and service awareness of our hospital employees through continuous publicity, mobilization and rectification, and Act consciously, actively participate in health creation activities, and achieve practical results.

The summary of one year’s work is as follows:

1. Raise awareness and strengthen organizational work

Creating a national sanitary city is to enhance the city’s image and improve the living environment , to achieve an effective platform to create health for the people and create health to benefit the people.

Since our institute established the “Health Creation” work leading group and the “Health Creation” supervision group in 2020, we have further strengthened the organizational structure and carried out various work on health creation in a down-to-earth manner.

This year, the task of creating sanitation has been included on the important agenda, and xx number of special meetings, professional group meetings, and all-staff mobilization meetings have been held, and self-examination and supervision have been organized xx times , issued the xx issue of the notification, the "Creating Health" work was broken down one by one, and the responsibilities were assigned to each person.

We have effectively implemented a work pattern in which people are in charge, everyone is grasped, and everything is implemented. At the same time, we carefully organize all cadres and workers to take active actions and devote themselves wholeheartedly to the creation activities, ensuring that " The work of “Creating Health” has been put into practice.

2. Full participation and in-depth health creation

(1) Mobilization of the whole people to implement the work

Since the launch of health creation activities, our hospital has We have always persisted in increasing the publicity of national health work, creating a good atmosphere of "mobilization of the whole hospital and everyone's participation".

During the activities, we not only attach great importance to the results and pay close attention to the visible effects, but also attach great importance to the practical process of creating health work, thereby strengthening and increasing the implementation and supervision in the practical process.

We always emphasize and pay attention to mobilizing the enthusiasm, initiative and creativity of all employees in the hospital to create national health work, constantly enhance the subject awareness of creating national health, and turn "mobilize me to do it" into "I take the initiative to do it" , truly set off and has always maintained a new upsurge in health-creation work activities.

(2) Increase capital investment and establish a publicity column for "Creating Health"

While doing a good job in various tasks, increase the publicity of "Creating Health" work. In our The lobby of the hospital's outpatient building and each department and ward of the inpatient department have produced and posted health promotion slogans such as "Create a national sanitary city, create a healthy and beautiful home" and "Create a sanitary city, improve the urban environment".

And the slogan of Chuangwei will be displayed regularly on the electronic screen in the outpatient building of the hospital throughout the year.

(3) Earnestly carry out hygiene month activities and do a good job in the prevention and control of vector organisms

In June, our hospital launched the Patriotic Hygiene Month to manage environmental sanitation and strengthen the prevention and control of vectors. activities, carry out publicity activities on patriotic health themes, and organize general cleaning for all employees.

All departments in the hospital are also required to insist on a small sweep every day, a major sweep every week, thorough cleaning on holidays, and conduct evaluations and commendations on patriotic hygiene every month.

Carry out disinfectant spraying, rat poison and other disinfection work once a week to ensure a clean and tidy office environment and ensure that vector control work is implemented and achieves good results.

(4) Actively carry out publicity and creation activities for smoke-free hospitals

Conscientiously implement the "Regulations on Prohibiting Smoking in Public Places", actively carry out tobacco control education, and formulate According to the "Hospital No-Smoking System", each team has set up no-smoking counselors with smoking extinguishing points.

According to the notification requirements of the Health Development Office, the hospital has carefully carried out publicity and creation activities for a smoke-free hospital.

A hospital smoking control leading group was established, a team of young volunteer smoking counselors was formed, and the hospital’s anti-smoking regulations were formulated; secondly, no smoking signs were set up throughout the hospital, and no smoking signs were set up in all wards, offices, and meetings. Post "No Smoking" signs in rooms, stairwells, and bathrooms; erect multiple "Smoke-free Hospital" signs at the hospital gate, main roads, and conspicuous places. 2020 Hospital Year-End Work Summary (2)

In the hospital Party Branch Under the leadership of the Party Committee, all cadres and employees of the Development Zone Hospital unite as one, strengthen the service concept of "patient-centered, quality-core", establish and improve the quality control system, carry out in-depth health integrity construction and medical humanized services, and optimize the medical environment , improve service quality and level, achieve better social and economic benefits, and establish a good service image of the health industry in the development zone

1. Strengthen leadership, unite the team, clarify responsibilities, and have strong leadership

Members of the hospital leadership team perform their respective duties, conduct regular inspections and supervision of the work in charge, and solve problems in a timely manner. They always place the construction of spiritual civilization in a prominent position and strengthen the education of medical ethics and ethics for all employees. and education on the purpose of serving the people wholeheartedly, guiding employees to correctly view spiritual civilization construction activities and actively participate in them

2. Improve the system, scientific management, high-quality services, and civilized medical practice

In particular, attention has been paid to the establishment and improvement of rules and regulations, and the "Employee Handbook" has been formulated, one copy for each person, and the "Regulations on the Responsibilities of Various Hospital Personnel", one copy for each department, to strengthen the management of hospital employees, standardize the civilized medical practice of employees, and further Improve employees' own quality and overall image. We have improved the "Relevant Provisions on Strict Professional Discipline", "Integrity Medical Practice Rules", "Regulations on Strictly Prohibiting the Acceptance of Banquets, Gifts, and Red Envelopes from Patients and Their Relatives", and "Rewards and Punishments on Medical Ethics and Medical Style". "Regulations", etc., to ensure the standardization of the implementation system and the effective implementation of various systems. In terms of medical quality, focus on the implementation of basic systems such as ward rounds by third-level doctors, discussion of typical and difficult cases, and discussion of pre- and post-operative cases. Ensure safe medical practice. Shorten the average length of stay and speed up hospital bed turnover. Implement an integrated system of nursing services. Patients will know their attending doctors and responsible nurses as soon as they are admitted. Strengthen psychological care and health education for patients to let them understand their condition. , Actively cooperate with the treatment. Implement a return visit system for discharged patients, that is, the attending doctor or responsible nurse must visit the patient or make a return visit by phone within ten days after discharge to understand the treatment effect and the patient's opinions on the hospital, and all departments are required to do so. Examinations should be carried out in strict accordance with the condition of the disease. Necessary examinations cannot be missing, and unreasonable examinations must not be carried out. It is necessary to ensure the quality of examinations and reduce the burden on patients. Medication must be effective, high-quality, and cheap, and domestically produced first. , then import, first the first line, then the second line and the third line, rational use of drugs, and effectively reduce the burden on patients. The inspection team led by the vice president of business affairs regularly or irregularly inspects the inspection and medication status of each department, and will punish those who violate the regulations. Heavy penalties. If it is discovered that a medical representative goes to the clinic for "promotion", in addition to dealing with the relevant responsible persons, the sales of the drug in the hospital must be stopped. Strengthen external supervision. The first is to disclose hospital charges, inspections and drug prices, insist on centralized bidding and procurement of drugs, reduce drug costs, and truly allow people to see doctors with confidence and spend their money clearly. The second is to regularly issue consultation cards to outpatient and inpatient patients, adopt various rational suggestions put forward by patients, and provide solutions or replies to various problems raised by patients. The third is to extend the half-day dean's reception day per week to one day. Patients or family members can have face-to-face discussions with the dean every Wednesday and directly report various issues to the dean. Ninth, social supervisor meetings are held regularly to listen to feedback from all walks of life on the hospital in a timely manner. Ninth, a business ethics liaison group will be formed under the leadership of the institute’s leaders, which will regularly visit key enterprises, foreign-funded enterprises, and pillar enterprises in the region. For example, in XX, I visited xx Co., Ltd., xx Co., Ltd., xx Co., Ltd., and xx Company respectively, went deep into the masses, and listened humbly to the valuable opinions of corporate leaders and employees on the shortcomings of the hospital's medical services.

And issued xx copies of the "xx District Hospital Medical Service Quality Information Consultation Card" and actively accepted supervision from all walks of life. Ninth, continue to implement the social service commitment system to ensure that the "120" emergency channel is unimpeded.

In short, through the unremitting efforts of all hospital staff, the Development Zone Hospital has achieved good results in 2020. The hospital will take this opportunity to continue its efforts without being arrogant or impetuous. In the new year, it will always adhere to the purpose of serving the people wholeheartedly. In line with a highly responsible attitude towards the party and the people, various medical service activities will reassure the people. ,satisfy. 2020 Hospital Year-end Work Summary (3)

Looking back on 2020, it was an extraordinary year, a year of rapid progress, a year in which our hospital continued to deepen reforms, accelerate development, and improve efficiency. It is a critical year for the hospital to establish a new business management concept and enhance its core competitiveness. It is also a year of hospital management with the theme of patient-centered and improving medical quality. Guided by the important idea of ??"comprehensive implementation of the Scientific Outlook on Development, we will continue to With the overall requirement of "improving the ability to comprehensively promote health reform and development", we focused on key points, worked hard, worked creatively, and successfully completed various tasks throughout the year.

Under the correct leadership of the hospital leaders, our department has always adhered to the theme of "patient-centered and improving the quality of medical services" and focused on "creating a harmonious hospital in the years of hospital management" to strengthen Medical quality and medical service management, conscientiously implement various "rules and regulations" formulated by our hospital and various "operating procedures" formulated by our department, continuously improve the quality and professional level of medical staff at all levels, and comprehensively improve the diagnosis of our department /Technical/service level, closely focusing on the work goals set at the beginning of the year, the general medical and technical nursing staff worked together to successfully and exceed the various tasks assigned by the hospital, promote the simultaneous growth of social and economic benefits, and contribute to our hospital's "another It has made due contributions to the development concept of "good, fast, first and foremost creating a harmonious hospital".

1. Summary of work in 2020

(1) Strengthen department management, improve various systems, and establish good medical ethics

The department continues to improve various regulations system, comprehensively updated standardized operating procedures; newly formulated a radiation protection system for medical staff and patients; re-established staff health files to achieve unified management and archiving of staff health information; all staff strictly follow standardized operations and strictly implement Various hospital rules and regulations and labor discipline.

Establish good medical ethics and medical style, vigorously promote the "humanitarian spirit of saving lives and helping the wounded", strengthen the construction of professional ethics and industry style, and carry forward the fine tradition of treating diseases and saving lives. Provide civilized and courteous services, always consider patients, be patient and meticulous, read and issue diagnostic reports to patients as quickly as possible in advance, and flexibly grasp the diagnostic concept of "emergency emergency, special diagnosis and special diagnosis" to meet the needs of patients to the greatest extent.

(2) Control quality, increase revenue and reduce expenditure, and steadily improve social and economic benefits

This year, our department completed a total of xxx patients, including xxxx CT examinations, throughout the year The physical examination tasks for cadres, employees, civil servants, agricultural and medical insurance, and food and beverage service personnel were completed with guaranteed quantity and quality. The total number of physical examinations reached more than xxx. Special inspections were actively carried out, with more than xx people throughout the year, which comprehensively improved the economic benefits and the credibility of the department.

Vigorously carrying out the work of increasing revenue and reducing expenditure is the central task at present and in the future. Focusing on this center, we will maximize the enthusiasm of everyone's awareness of expenditure reduction, effectively do a good job in increasing revenue and reducing expenditure, and strictly control cost expenditures, so that various consumables (cost consumables, electricity bills, office supplies, etc.) in the department can be greatly improved. decline. Faced with a heavy workload, we have not relaxed our quality control at all, and strictly follow the relevant requirements of "Hospital Management/Rules and Regulations" to ensure and consolidate the quality of basic medical/technical and service quality, and improve the safety and effectiveness of medical services. , further implement the hospital's various rules and regulations, personnel job responsibilities, and technical operation routines.

On the basis of doing a good job in diagnosing common diseases and frequently-occurring diseases, strengthen the quality management of radiological diagnosis/technology, actively develop new subjects, and comprehensively improve the diagnosis/technology/treatment level of the radiology department; photo quality and diagnosis The report meets the hospital's diagnostic standards, while reducing the occurrence of medical errors. We insist on reading films every day and discussing and studying difficult cases every month.

(3) Strengthen talent training and management of human resources to promote the further development of hospital medical services

Over the years, our department has always insisted on training medical staff’s work skills at multiple levels and through multiple channels. , encourage young medical staff to work hard, actively develop new technologies, and continuously improve their work capabilities; when the workload does not increase significantly and the staff is in short supply, our department continues to send young doctors to the province Advanced studies in level hospitals. Adapt to the current digital operation and digital management of our department as soon as possible, and continue to conduct irregular new skills training for all operators so that everyone can skillfully control each machine, especially for the newly installed multi-row spirals at the beginning of this year. CT, medical imaging diagnosis workstation, enters working status in the shortest time.

Participated in provincial and municipal radiation academic activities and protection knowledge training for more than xx people. In this year, all staff in our department participated in the "Hangzhou City, Zhejiang Province Radiological Protection Knowledge Training Course" and all passed the assessment and obtained the " Radiation Worker Certificate". He has written and published 2 scientific papers in journals at or above the provincial level. Actively participated in various training lectures and "continuing medical education" held in the hospital, and passed the exams. All passed the hospital's annual assessment. Cooperating with clinical departments to actively carry out new projects, our department has successively carried out CTA, CTU angiography, tissue biopsy and puncture under CT guidance.

(4) Strengthen the management of medical equipment and pay attention to the self-protection of radiation workers

The management and maintenance of medical equipment is one of the important tasks of our radiology department. Without exquisite and perfect equipment operation, there will be no good working environment. As the workload continues to increase, and with the increase in digital cutting-edge equipment in our department, the technical difficulty of control and maintenance has also increased. Therefore, our department has increased the management of the control and maintenance of medical equipment. A series of rules and regulations such as "operating procedures and maintenance system", "equipment use handover system", and "equipment use fault recording system" have been formulated for each piece of equipment, with remarkable results.

Clarify the safety system. Through regular department meetings, discussions, and research, the safety awareness of medical staff is constantly emphasized. Since this department has some characteristics that are not found in other medical departments, medical staff are required to operate various machines in strict accordance with the prescribed operating procedures, and pay special attention to blocking safety loopholes to avoid sudden safety hazards caused by human errors and errors. Accidents happen. During this period, everyone should put forward some good suggestions for the imperfections in the relevant operating procedures, which will be adopted and clarified after research and discussion.

Infrastructure construction. The infrastructure construction of the department is divided into two parts: one is the updating and upgrading of medical instruments and equipment, and the other is the integration of imaging information to improve and beautify the diagnostic level.

The advanced medical infrastructure is the fundamental factor that affects the medical level of the department. However, due to the shortage and aging of machines in the department, machine failures are more frequent, which seriously restricts the business development and work quality of the department. , in order to ensure the increasing work needs and expanding business in the future, it is hoped that the hospital will introduce a digital camera-DR to the undergraduate department this year and next year. Comprehensively improve the comprehensive strength and competitiveness of the hospital and this discipline, truly achieve dual-stage work processes, shorten examination and diagnosis time, avoid patient dissatisfaction caused by congestion and long detention time, and also provide opportunities for the development of new technologies and improvement of medical quality. and service quality to provide a strong guarantee.

We must speed up the pace of discipline integration, straighten out the coordination and cooperation between general radiography and CT, and give full play to the collective advantages and strength of imaging diagnosis in large disciplines. (The networked Radiology PACS system of all imaging equipment in the imaging department ), promote mutual learning between departments, enable doctors to better improve their knowledge structure and professionalism, and improve the consistency rate of imaging diagnosis.

2. Talent construction

Compared with the "immediate results" of institutional construction and infrastructure construction that can be seen in the short term, the construction of department talents is a longer-term project. A tougher job. The current situation of human resources in our department can be said to be in a lagging state of replacement of old and new, with an overall lack of innovation awareness and new technology development concepts. Therefore, we must follow the development edict of "Talents are the first wealth, and talents are also the creators of wealth" in the future. If a department wants to develop, it must pay attention to introducing talents and cultivating talents. The undergraduate department needs to introduce several medical imaging undergraduate students next year to enrich and improve the shortage of staff and technical lag in the department, and at the same time, let these new forces add vitality to the department.

In terms of talent training, the undergraduate department continues to send outstanding personnel to well-known domestic hospitals for further study and training, and participate in various academic exchange seminars to broaden the professional horizons of staff within the department and focus on strengthening the relationship with related disciplines outside the hospital Communication and contact in all aspects will then form a first-class professional work team and discipline construction echelon with a reasonable structure and good development trends.

In short, in our work in 2020, we have achieved gratifying results, achieved major breakthroughs, and achieved new development; but we should be more clearly aware that the better the situation today At this time, the more we need to be more aware of danger, the more we need to be prepared for danger in times of peace and face crises. Our general medical and technical nursing staff must work together, strengthen confidence, aim high, work hard, work hard according to the set goals, and make new and greater contributions to developing our hospital into a harmonious and powerful modern hospital. 2020 Hospital Year-end Work Summary (4)

The flowing clouds cannot be held back, and the breeze takes away the years. 2020 is the end of the year. During this year, under the leadership of the department director and head nurse, as a pediatric nurse, I have gained a lot, made a lot of progress, and have a lot of feelings. Based on the actual work and what I have seen and thought, I will report now As follows:

1. Ideology

During this year, I abide by the disciplines and rules of the college, demand myself with strict standards, obey the various arrangements of the college, and do my best in the department. Under the leadership of the director and head nurse, we work conscientiously every day, centering on the interests of the children, demanding ourselves with a high sense of responsibility, ensuring that the nursing work in our charge is solid and in place, guiding our work with the concept of high-quality service, and allowing patients to The children and their families are satisfied.

Pediatrics is a place prone to conflicts between doctors and patients: at present, most children are only children, and the whole family is mobilized when one person is sick. Children’s injections require high skills, and parents will become anxious if they fail to get an injection; children with fever are admitted to the hospital 2 Parents will quarrel with you if the fever does not subside; they are unwilling to undergo relevant examinations but want you to give them an explanation: What is my child's disease? Compassionately, I treat every child as my own relative and provide them with the best possible care. But sometimes there are still many family members who are not cooperative and understanding. The more they work, the more they feel that the responsibility is huge.

2. Business aspects

During this year, I humbly consulted the old nurses and seriously practiced and improved the clinical business level, especially the level of scalp needle puncture in children, and the level of critical patients. The rescue care of children, the application of various rescue equipment, the timely observation and discovery of changes in children's condition, etc., have all been significantly improved.

Pediatrics is a very complex department, it is difficult to work, and it has huge responsibilities. Children are the flowers of the motherland and our future. They cannot express the clinical manifestations of the disease in words, so pediatrics is also called "Pediatrics" "Mute department", this requires pediatric medical staff to have comprehensive medical knowledge and rich clinical experience to make judgments, which is difficult to compare with other adult internal medicine. Pediatrics have to "care about every detail" when it comes to medication. One less point will affect the curative effect. , more than one serving will produce toxic side effects. Adding medicine and injecting are a big test for nurses. Only by giving 200% seriousness and effort can the work be done well.

3. Personal cultivation and quality

As my age and experience increase, I feel that I am becoming more and more mature, and my personal cultivation and quality are constantly improving. I conscientiously do my best at work. Always be dignified in appearance, neatly dressed, polite to others, kind in attitude, and standardized in language. Always implement the "patient-centered" service concept, work conscientiously, and be a down-to-earth person. I believe: No, only better. Actively participate in some activities in the hospital and fully support the work of the director and head nurse.

Thinking about it, it has been six years since I came to the big family of Maternal and Child Health Hospital. Here I have received help from colleagues and professional guidance from the head nurse. Looking back on the work process in 2020, I feel tired, bitter, helpless and... There is heartache, but also the joy, laughter and sense of accomplishment of success.

At present, our hospital is developing rapidly and the level of the hospital is changing with each passing day. In the future work, I will work harder on myself, adapt to the fast-paced work requirements, and contribute to the development and growth of our hospital. A share of strength!