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Question 51:Can a 3-day ticket or a 7-day ticket enter and exit multiple times in one day?

No. One person, one vote, can only vote once a day.

Question 52: Are tickets No.3 or No.7 for personal use only?

A: No. Tickets for the 3rd or 7th Shanghai World Expo will not be registered in real-name registration system, and the ticket holder himself or others can use real-name registration system to register within the specified number of visits.

Facilities and humanized services

Question 53: Where can I get a free map of the Expo site?

A: After entering the park, the volunteers in light green clothes at the gate will give you a guide map of the park. This is a very practical map, so be sure to keep it well. If you lose it, you can ask the service desk for a copy, which one is marked "?" This place is the information desk, which is all over the park.

Question 54: Are there facilities for the disabled in the park?

A: Despite the "sea of people" in the park, the elderly and the disabled can enjoy intimate care. Every security checkpoint in the park is equipped with barrier-free access, which is convenient for the elderly with limited mobility to pass by wheelchair; The main roads in the park are equipped with barrier-free facilities and passages; Barrier-free reservation, barrier-free entrance, barrier-free passage, barrier-free elevator, barrier-free toilet seat, low-level service desk, low-level telephone, low-level water dispenser, barrier-free guide sign, barrier-free parking space, barrier-free information equipment, barrier-free rest and other facilities. It has been set up in the park's "one axis and four pavilions" and other important venues.

In the official park map, wheelchair access in each venue is clearly marked, so people with disabilities can visit without queuing; The Expo Park also provides free wheelchairs for the disabled and the elderly with mobility difficulties. Most toilets have toilet seats specially provided for the disabled.

It is worth mentioning that the Shanghai World Expo has set up the Sunshine Life Museum for the Disabled, which is also the first disabled pavilion since the birth of Expo 159. It has set up a special passage for the disabled, who can visit the exhibition hall directly without waiting in line. The arrangement of all exhibitions takes into account the space and vision of wheelchair audience; Anti-slip materials are used on the ground floor of the museum to prevent the disabled who use crutches from slipping; The electronic voice navigation system is embedded in the underground of the whole museum. Blind people can use the electronic walking stick provided by the museum when they visit, and they can hear detailed audio explanations after the exhibition. In addition, special tour guides are provided for the hearing-impaired and special sign language interpreters are arranged before each exhibition.

Question 55: How do blind people visit the venues in the park?

A: The park provides a special guide map for the blind. All the important words and signs in the exhibition hall are printed in Braille. Handrails are installed on all curved walls and narrow passages, and all corners are round to prevent blind people from being injured.

Question 56: Is there a sign language interpreter in the park?

A: There are special sign language guides in the Expo Park to serve the deaf and dumb, and let them know the contents of the Expo through sign language. Sign language guides need to make an appointment through the system.

Question 57: Can wheelchairs for the elderly and wheelbarrows for children be pushed into the park? Is it troublesome during the security check?

A: Although vehicles cannot be brought into the park, baby carriages, hand-propelled wheelchairs and electric wheelchairs are not among the prohibited items. It is worth noting that motorized wheelchairs are not allowed to enter the park. There are more than 10 barrier-free parking spaces at the eight entrances of the Expo site, and motorized wheelchairs can be parked outside the park. After entering the park, you can rent a free wheelchair provided by the garden. You can pass through the security check without obstacles.

Question 58: I need to borrow a wheelchair or trolley after entering the park. Where can I provide it? How much will it cost? Do you need a deposit or proof?

A: Wheelchairs or baby carriages can be rented for the elderly and children in the "Lease" service area next to the entrance of the Expo Park, which is free and can be used for one day only by paying the 200 yuan deposit.

Question 59: Where can I return the borrowed wheelchair or trolley?

A: All the loan offices in the park can be used universally-that is, anything borrowed in the park can be returned anywhere.

Question 60: Does the park provide wireless Internet access?

A: At present, there is only one area in the park that provides wireless Internet access for journalists, but there is no such service for ordinary tourists.

Question 6 1: Can I rent rain gear if it rains?

A: At present, the Expo Park has not provided this service.

Question 62: Is there a special passage for the elderly, the weak, the sick and the disabled during security check, appointment and visit?

A: All security checkpoints in the park are equipped with barrier-free passages, which are convenient for the elderly with mobility difficulties to pass through in wheelchairs. Visitors with infants can also take this passage, but the regulations of each venue require reservations and visits.

Question 63: Is there a cloakroom in the park?

A: There is no cloakroom in front of the park entrance. If you can't bring things into the park at the security checkpoint, tourists will either give up entering the park or throw away their things, which is very troublesome. However, after entering the park, all service points in the park have storage services to provide tourists with high-quality and convenient self-service storage services.

Question 64: Is there a place to store children in the park?

A: The park does not provide children's storage service, but it will provide tourists with care and temporary accommodation for lost children.

Question 65: Can I bring my pet into the park?

Pets are not allowed in the park.

Question 66: Is there a place in the park that provides nap, spa and massage?

A: There is no such service in the park.

Question 67: Lighters cannot enter the park. Can you smoke in the park? If I can smoke, where can I light a cigarette?

A: The Shanghai World Expo advocates the concept of "a healthy Expo and a smoke-free venue" and earnestly implements the Regulations on Smoking Control in Public Places in Shanghai, which came into effect on March 1 this year. Therefore, the pavilions in the park are smoke-free. However, the organizer has set up a certain number of smoking spots in the public areas of the park and equipped them with cigarette lighting devices. Visitors are requested to observe the regulations of the guidelines for visiting and smoke only at designated smoking spots.

Question 68: Where are the direct drinking fountains in the park and how many are there?

A: In order to meet the drinking water demand of tourists, the organizer has set up a 10 1 drinking point in the park, and * * * has a 1 168 water nozzle and water inlet to provide free drinking water for tourists. Press the round button next to the faucet to get water, but it is all cold water. Visitors can bring empty bottles and small cups into the park, so that they can also use these utensils to receive water.

Question 69: What should I pay attention to when using the park drinking fountain?

Answer: Don't touch the nozzle with your hands or mouth, and don't rinse it with direct drinking water. The water dispenser is a direct drinking type, and the faucet is a button type. When you press the button, the water will spray, and you can drink it directly with your mouth. But not everyone can use it, either they can't shut up when they spin around the water dispenser, or they press the button too hard and the water sprays everywhere. It is suggested to prepare a water cup in advance, or take a bottle of drink with you when you leave, and take the empty bottle into the garden to fill it with water after drinking it on the way.

Question 70: Is hot water provided in the park?

A: At present, there is no free hot water in the park. If children need hot water to brew milk powder, it can be solved in the maternal and child room.

Question 7 1: Is there a place to charge mobile phones (cameras, DV) in the park?

A: There is a mobile phone charging station in the park, but there is no place to charge the camera. It is recommended to bring two more batteries.

Question 72: Is there a missing person broadcast in the park? Is there a special room for lost children?

A: There is a radio service for missing people in the park, and there is a nursing office for lost children in a large-scale rescue center. Parents of lost children can ask volunteers to find a rescue center.

It is best for the elderly and children to carry communication tools with them, at least leave a note on it, and write down their names and contact numbers so that the assistance center can contact their families.

Question 73: If someone suddenly faints, are there policemen and doctors in the park? How to find them?

A: When tourists visit the park, if there is an acute disease or accident, such as fracture and abrasion, they can immediately go to the nearest medical station for help. The common diseases treated by this website include dizziness, cold, stomachache, diarrhea, acute attack of chronic diseases and various surgical minor injuries. The medical stations in the park will provide medical services free of charge, including some commonly used drugs and medical consumables, without paying. Because it is simple and urgent, and considering the safety of medication, the drugs provided by the website will be limited to one dose, up to one day.

There are 1 medical stations in each of the five exhibition areas of the Expo site, and each medical station is equipped with 1 medical patrol car to provide on-site first aid and pre-disposal. There are also seven ambulances in the park, which are responsible for the first aid and transportation of critical patients to designated hospitals, and the designated hospitals around the Expo Park provide in-hospital medical services.

Question 74: Is there a nursing room in the park?

A: There is a mother-infant room next to each information desk in the park, which can provide clean and hygienic places for tourists with babies to rest, breastfeed and change diapers. If children need hot water to brew milk powder, they can also brew it there.

Question 75: What should I pay attention to when I bring baby food (milk powder) into the park?

A: Liquid milk products needed by infants and liquid medicines needed by patients with diseases can be carried around in moderation.

Question 76: Is there a shelter from rain or sun in the park?

A: The sun-shading system of the whole Expo Park consists of overhead sun-shading, facility sun-shading and green sun-shading, of which 30% are fixed sun-shading facilities, 70% are temporary detachable sun-shading facilities, and temporary movable sun-shading facilities are also set up. For example, the corridor of the elevated platform can keep out the sun and rain.

Question 77: Can I buy a camera memory card in the park? Where to buy it?

A: At present, there are no such goods for sale in the park.

Question 78: Does the park involve other charging items?

A: There are two sightseeing routes in Pudong Park, namely Bocheng Road and Elevated Trail. The departure interval is 2-4 minutes, and the fare is 10 yuan/person, and the boarding fare is charged. There is only a drop-off point in the middle, so you can only get on and not get off. It operates from 9: 00 to 24: 00, but it will stop when the density of float parade and park visitors is too high.

There are 6 ferry terminals in the Expo Park, operating 5 river-crossing ferry routes. Except for the sightseeing boat that leaves the park at night, water transportation during the day is free.

Question 79: How many toilets are there in the park?

A: There are 1. 10000 public toilets in the park. First, independent toilets, mainly container-type mobile toilets, are distributed on both sides of the road outside the exhibition hall, in the square and next to the exhibition hall; One is the toilets in some exhibition halls. These toilet covers can basically meet the toilet needs of 600,000 tourists every day.

The location of toilets in the park is clearly marked on the park guide map, and visitors can also look for toilets according to the instructions. If you need help when going to the toilet in the park, you can press the "emergency help button" in front of the toilet seat.

Toilet flushing is automatic. When washing your hands, press the faucet, which will automatically turn off after use. Some public toilets have set up "special toilets" for the disabled, the elderly, people with babies and children.

Question 80: Can I bring a small bench into the park?

A: There are no restrictions on folding or portable benches. Visitors can take them into the park if they don't mind.

Question 8 1: What do the franchise stores in the park sell?

A: The format planning of licensed retail stores in the park is divided into three types: chain standard stores, specialty stores and comprehensive main stores. There are 80 stores that will sell all kinds of Expo souvenirs and gifts. Visitors can use credit cards, UnionPay cards, etc. Spend money in the store.

In addition to the licensed product store, the organizer also set up eight convenience stores in the public area of the park as a supplement to the catering facilities. Convenience stores will mainly deal in convenience foods, drinks and other convenience foods, and at the same time sell some daily necessities to provide emergency services for tourists.

Sunshine Valley in the park is the most concentrated place for all kinds of retail stores. In addition to licensed product stores, Xinhua Bookstore, Ambry and New World Department Store have also opened retail stores, offering Expo souvenirs at different prices.

Question 82: How to quickly solve the problems encountered in the Expo site?

A: Don't worry about problems. You can call the Expo hotline 9620 10. 9620 10 is the only official service hotline designated for the Shanghai World Expo, which can answer all the questions about Expo knowledge popularization, mass feedback, Expo music collection, Expo licensed products, Expo ticketing consultation, volunteer policy consultation, park tour and tourist service that have been concerned by all sectors of society in recent years.

Question 83: Are there any tour guides in the Expo site?

A: There is no special tour guide in the park, but visitors can rent electronic tour guides for the Expo from more than 400 hotels, scenic spots and designated travel agencies in Shanghai. This intelligent tour guide is not only proficient in seven languages: Chinese, English, Japanese, Korean, French, German and Spanish, but also automatically carries out satellite positioning no matter where tourists go, and then explains the locked attractions to tourists with sweet voices. For example, when introducing the pavilions of the World Expo, we can even tell you anecdotes about the pavilions besides their architectural concepts, features and highlights.

Food and drink

Question 84: Where to eat in the park?

A: The Expo Park has planned 85,000 square meters of catering facilities, including 65,000 square meters in Pudong Park and 20,000 square meters in Puxi Park. 80 catering service providers in the park have opened the 13 1 restaurant, plus 60 restaurants in the external exhibition hall, which can serve 40,000 people at the same time. There are about 40 dining spots, and tourists can usually walk for about 5 minutes to reach them.

The dining center on the west side of the Expo Axis is the largest dining center in the park, with China Food City, eight Chinese cuisines, alley customs, world food forest and other food areas. For tourists who don't want to wait in line for fast food, it is recommended to choose designated restaurants in the park, such as KFC, which sells various packages.

Question 85: How much is the per capita meal in the park? Can I pay by credit card?

A: There are nearly 65,438+00 dining places to choose from in China restaurants, fast food restaurants, flavor restaurants, convenience stores and coffee bars. Per capita meal expenses range from ten yuan to several hundred yuan. Among them, fast food with per capita consumption exceeding that of 30 yuan is the most sought after.

More than 3,800 POS machines are installed in the park, so visitors can pay by credit card even if they buy a bottle of water.

Question 86: Are there any high-end specialty restaurants in the park?

A: In the Chinese Food Street in the core area of China International Import Expo(CIIE), almost every province and city will provide food. We won't count the classics of the eight major cuisines, and the price is on the high side. The minimum per capita consumption of restaurants such as Sichuan cuisine and Cantonese cuisine is around RMB in 300 yuan. In addition, many exhibition halls will display local snacks. For example, there is a chocolate factory in Belgium Pavilion, but the quantity of free tasting is limited, so you should be quick. At the same time, some national pavilions also have special restaurants. For example, the French Pavilion invited Bossel Brothers in master chef to open the Sixth Sense Restaurant, offering two sets of French dinners in 300 yuan and 500 yuan, including creative desserts in the shape of the French Pavilion. To enjoy refreshing sangria wine and delicious paella in summer, you must go to the Spanish Pavilion. On the second floor of the Austria Pavilion, an Austrian restaurant will be built, where visitors can taste local food and special foods of Austrian federal states. Besides, in the turkey restaurant, you can't miss the hard ice cream you have to eat with a knife and fork.

Question 87: Is there any Shanghai-style food in the park?

A: There is a "Chinese Food Street" in Zone B of the Expo Park. Among them, Shanghai-style snack area and local special dining area can let tourists taste authentic Shanghai cuisine. In addition, well-known local restaurants in Shanghai, such as Hutchison Cuisine, Lao Zhengxing and Lao Fengge, are also in the park.

Question 88: Does the restaurant in the park provide reservation service? How to make a reservation?

A: At present, the fast food and snack bars in the park have not provided reservation service, but some high-end restaurants can make telephone reservations, and the specific reservation matters can be consulted through their resident hotlines.

Question 89: Is the price of KFC in the park the same as that outside the park? Is the variety complete?

A: There are 7 restaurants in the KFC Expo Park, 5 of which are located in Pudong, opposite the China Pavilion in Zone B; Area A is adjacent to Japan Pavilion and Korea Pavilion; Next to the American Pavilion in Area C; On the European Square in Area C; Next to Monaco Pavilion in Area C; Two are in Puxi, next to the case museum in Hamburg, Germany, in Area E; Next to the Japan Industry Pavilion in Block D.

KFC Expo Restaurant mainly provides set meals and drinks. The set meal includes staple food, drinks and snacks, and basically includes KFC's star products: spicy/crispy chicken leg burger, New Orleans roast chicken leg burger, Zhizhenqi shrimp burger, sucking original chicken, New Orleans roasted wing and spicy wing, etc. The price is the same as the restaurant outside the park, but it feels expensive because it only sells set meals without special discounts. In the restaurant of the USA Pavilion, there are also five KFC products to choose from, including two staple foods and three snacks.

Question 90: Are there enough goods in convenience stores and pastry shops in the park? What is the price?

A: familymart and Rosen convenience stores operate four convenience stores in the public area of the Expo site, as well as Christine‘s bakery, Yuanzu bakery and Jing 'an bakery. Their prices are basically the same as those outside the Expo site. Moreover, after several trial runs, these stores have indicated that they have stocking experience, and there should be no shortage of goods when they are officially put into operation.

Question 9 1: Can I bring bread or fruit into the park?

A: It is strongly recommended that individual tourists, who account for the vast majority of Expo visitors, bring their own dry food. However, there are also some precautions when carrying food. Don't bring food that is difficult to store, such as box lunch. It is best to bring small packages of bread or biscuits. You can't bring your own liquid drinks in the Expo site, but you can bring some fruits to quench your thirst. Most people who have experience in playing will prepare some foods with a slightly stronger taste, such as mustard tuber, preserved plum and duck neck. During the trial operation, many "professional duck eaters" appeared in the park, especially when waiting in line outside the popular venues. They chewed and chatted, and in the blink of an eye, the boring and long wait turned into a gourmet trip. Of course, it is also necessary to remind you to bring a small bag that can hold garbage to maintain environmental hygiene together.

Question 92: Where can I eat without waiting in line?

A: Basically, almost all restaurants need to queue up at the door during meal time. "Eating at the wrong peak" can save the trouble of queuing. Generally speaking, 10 am and 2 pm are the relative gaps of restaurants. The disadvantage of this method is that people are usually not very hungry at 10 in the morning, but the opposite is true at 2: 00 in the afternoon. Therefore, I suggest you make some preparations before the visit, for example, don't eat too much breakfast, or simply eat enough.

safe

Question 93: What are the security procedures for entering the park? About how long will it take?

A: Visitors should queue up in turn and enter the park after pre-inspection, security inspection and ticket inspection. Among them, special attention should be paid to tourists who hold preferential tickets, such as the disabled, the elderly over 60 years old, students, children over 65,438+0.2 meters, and active servicemen. At the same time, relevant valid certificates must be presented. Free children under 1.2m and tourists with mobility difficulties should be accompanied by adults.

As long as you master some skills, it is no problem to pass the security check easily within 18 seconds. The method is simple and consists of three steps.

First of all, don't be too eager to walk less when choosing a waiting line. In most cases, the number of people queuing at the security checkpoints on both sides will be less than that in the middle.

Secondly, when waiting for the security check, you might as well touch your pants pocket first and take out your mobile phone, keys, coins, etc. in advance and put them in a small bag. If you are wearing a thick coat, you might as well take it off. When it's your turn to check, you just need to give the small bag and clothes to the security inspector, and the waiting person only needs to go into battle lightly, so the security inspector can see it at a glance, which greatly improves the security inspection speed.

Finally, "stretch your arms, separate your feet and turn around" in one go. Before each security step is implemented, each security inspector will clearly tell the candidates what to do next. After completing the "first step" and "second step", the waiting person only needs to concentrate, listen to the instructions of the security inspector, reach out, cheat and turn around in one go, and he can easily pass the customs in 18 seconds, or even reduce it by a few seconds to break the record.

However, it must be noted that during the visit to the World Expo, visitors should try their best to maintain a good attitude and a happy mood when they need patience in security inspection or queuing and booking, which will certainly help the security inspection pass smoothly.

Question 94: What is forbidden to bring into the park?

A: Eight prohibited items.

Soft and hard packaging drinks, alcoholic drinks and other liquid articles, but liquid dairy products needed by infants and liquid medicines needed by patients with diseases can be carried around in moderation.

Lighters, matches and other ignition devices

Banners, slogans, billboards, leaflets and other promotional materials

Means of transportation, including motorcycles, mopeds, bicycles, electric bicycles, motorized wheelchairs, scooters, skateboards, roller skates, etc. , but does not include strollers, hand-propelled wheelchairs and electric wheelchairs.

Except for service animals such as animals and guide dogs.

Delta wing, paraglider, hot air balloon, model airplane, kite and other liftable items.

Radio remote control toys, walkie-talkies and other radio transmitting equipment.

Other items that may hinder others from visiting, cause personal injury or property loss to others, disturb the order of the park and endanger the safety of the park.

Question 95: Can cosmetics be brought into the park?

A: Combustible, flammable and explosive cosmetics such as mousse, hair gel, hair wax and nail polish are not allowed to be brought into the park. Sunscreen and small bottles of cosmetics are allowed to be brought into the park, but only for one day at a time. As it is difficult to grasp, female tourists are advised not to carry or only carry a daily dose of sunscreen products.

Question 96: Can the World Expo Park use pulleys?

A: Visitors are not allowed to bring motorcycles, mopeds, bicycles, electric bicycles, scooters, skateboards and wheeled shoes into the Expo Park except baby carriages, hand-propelled wheelchairs and electric wheelchairs.

Question 97: Can you fly a kite in the park?

A: Kites are also prohibited items when entering the Expo. However, there are many exhibition halls in the park, where you can see all kinds of characteristic kites from ancient times to the present, especially the Mexico Pavilion. At the top of the exhibition hall is a "kite forest", where people can see and "fly" 65,438+035 large kites on a large grassland. This "kite forest" represents Mexicans' expectation for the future. Visitors can study and rest here, buy kites in shops or make their own kites, and fly kites in the square or outdoor green space of Mexico Pavilion.

Question 98: Can I take wedding photos in the park?

A: Although it is not explicitly forbidden to take wedding photos in the park, the organizers of the Expo said that they disapprove of tourists taking wedding photos, photos, short films and other behaviors that may affect others' visits.

Question 99: Is there a place to provide graffiti in the park?

A: There is no special place for graffiti in the public places of the Expo Park, but many pavilions have arranged graffiti works and invited tourists to participate in graffiti. For example, in the interactive area of the Hunan Pavilion of the World Expo, people can use electronic murals and electronic markers to doodle on the spot, and these graffiti can be displayed on the Mobius ring by projection technology. Students from Tongji University and Shanghai University carefully designed the theme in the urban best practice area of the World Expo, and combined with the traditional paper-cutting elements of China, created the images of four famous beasts: Qinglong, Baihu, Suzaku and Xuanwu. This is the first time that graffiti works have entered the Expo site. The Polish Pavilion has also arranged an area where children can "doodle" at will, so that their "inspired works" can be integrated into the Polish Pavilion.

Question 100: Can you get many free gifts at the Expo site?

A: At the Shanghai World Expo, souvenirs donated and sold by major pavilions or exhibitors' exhibition themes, or local customs and advanced technologies, such as various handicrafts of the African Union Pavilion, Belgian bare diamonds, Russian dolls and French perfumes, can really attract many tourists' attention.

However, it should be reminded that free gifts are not readily available. Some pavilions only give gifts at designated times, and some pavilions provide free gifts in combination with question-and-answer or lottery activities, so visitors may wish to consult the staff of each pavilion.