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What are the precautions for online shopping?
What are the precautions for online shopping? How to identify online shopping fraud traps?
1 verification code refund is fraud.
Any online shopping refund does not need to provide your own bank card password and CVN2. Remember, any behavior that asks for SMS verification code is fraud! ! !
2 don't believe it? Low price? Shopping website
Beware of the so-called? Security center? 、? Certification center? Don't be credulous? Low price? Shopping websites, and be wary of so-called "email, SMS, chat tools"? Security center? 、? Certification center? 、? Guarantee platform? Wait for the phishing website link.
How to use the card safely in online shopping?
① Personal information should be kept strictly confidential when online shopping, and attention should be paid to identifying phishing websites.
② Personal information such as ID number, bank card number, password, transaction SMS verification code, credit card validity period, verification code (CVN2, the last three digits of the number on the back signature) must be properly kept.
③ In order to protect the security of terminal equipment, the controls provided by banks or e-commerce companies to protect the security of clients should be downloaded and installed in time to protect account passwords from being stolen. Update antivirus software regularly to prevent computer poisoning.
How to remedy the theft of bank cards?
① Call the issuing bank or payment institution immediately.
If you find that you have been cheated, please call the official customer service phone number of relevant institutions to reflect the situation. The sooner you make a phone call, the greater the hope of recovering the loss.
② Freeze or report the loss of the card account in time.
Since the bank card account information has been obtained by fraudsters, please remember to inform the bank or payment institution to freeze or report the loss of the card account in order to avoid the recurrence of losses.
③ Call 1 10 and ask how to obtain the alarm certificate.
Some payment institutions require cardholders to provide alarm receipts as proof of refusing transactions. Because the public security organs have regulations on the location of accepting cases, it is recommended that cardholders call 1 10 for consultation before reporting to the police station.
Online shopping was cheated? Complain to them!
① Consumer complaint hotline: 123 15 (area code is required for complaints from different places).
(2) Complaining on the official purchasing platform: complaining on the purchasing platform. No matter what you buy on Tmall, JD.COM, Gome or Suning, you can go to the complaint area to complain and give evidence according to the classification as long as there are quality problems.
Another reminder, be careful to keep the consumption voucher. Consumers should pay attention to keep shopping lists, bills of lading, invoices, pictures of online commodity transactions and chat records with merchants, and ask for valid shopping vouchers or invoices to prevent consumption disputes.
If you find that your rights and interests have been violated during online shopping, don't hesitate to pick up your mobile phone!
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