Banner slogan of telecom family portrait package

Customers can enjoy the following three kinds of preferential services after handling relevant telecom services, applying to join the "family photo" family package and signing relevant agreements: First, product bundling offers. "Family photo" customers enjoy preferential treatment according to the type of business used and the monthly telecom consumption. Second, preferential treatment for telecommunications services. "Family photo" customers can enjoy a one-time discount on "PHS" phone charges or broadband access fees when they apply for new PHS or broadband services paid by the same account. "Family photo" customers recommend other public customers to handle telecommunications business, and when they join "Family photo", they can get certain remuneration. Recommended customers can also enjoy a one-time discount when handling broadband or PHS business. The third is to enjoy the related services of "family portrait" customers. "Family photo" customers can enjoy priority service when they take their cards to the telecom business hall to handle telecom business. Around the central business hall and conditional business hall set up "family portrait" customer service seats, giving priority to telecom services and paying phone bills for "family portrait" customers. The time limit for troubleshooting of "family portrait" customers has also been further shortened, and the troubleshooting service for "family portrait" customers has been provided according to the standard higher than the universal service.

China Telecom provides the best network communication services, such as exchanging old friends for new ones, cashing in old ones, free experience of 1 Mbps broadband, ultra-clear TV iTV, and telecom activities can be inquired directly through the business hall.