Pingtan’s first smart police room unveiled, bringing efficient and convenient services to residents

Self-service handling, online answers, professional mediation? Recently, citizens living in Jiayuan Community have discovered that there is a "Smart Police Room" at their doorstep, which can provide them with a lot of help and save money. Go to a lot of trouble. It turns out that in order to actively respond to the requirement of "must have a police room in the police district", the Pingtan Comprehensive Experimental Zone Public Security Bureau conducted research and deployment, taking Lancheng Police Station as a pilot, combined with the actual situation of the jurisdiction, relying on the Rural Commercial Bank "Funong Station", in Jiayuan Community innovatively builds the first smart police office in the district, which integrates functions such as convenient services, dispute mediation, group prevention and management, and publicity positions to bring efficient and convenient services to the people at their doorsteps, allowing the people to truly feel to a safe "temperature".

?Online and offline? Create?Good governance?Police

At about 12 o'clock on the 8th, in the smart police room of Jiayuan Community, Xiao Qin, a resident of Lanjingyuan, Under the guidance of the staff, you can handle the ID card business independently through the self-service ID card photo acceptance terminal. ?The community police posted the news about the smart police room in the WeChat group of community owners. Many people said it was convenient after trying it. When I got home from work, I applied for a new resident ID card on the way. The machine was easy to operate and there was no need to queue up. It was completed very quickly. It was so convenient. When talking about the experience, Xiao Qin was full of praise.

?After the establishment of the police station, it will cover the surrounding 500-meter living circle and reach an audience of nearly 12,000 people. Gao Ronghui, deputy director of the Lancheng Police Station of the Experimental Zone Public Security Bureau, said that they have also opened a "Jiayuan Community Online Police Room" to provide the public with online consultation, online reservations, material pre-review and other matters, so that the public can know where to go. What should we do? We must ensure that the masses do not run away in vain.

According to reports, in the police room, there are self-service ID card processing machines, government e-commerce machines, and other equipment, which can provide surrounding residents with ID card replacement, renewal, and temporary identity certificates. 86 government self-service services basically meet the people’s high-frequency business processing needs. The smart police room is also equipped with 1 civilian police officer and 2 auxiliary police officers, who are stationed at the site to receive the public at least twice a week. They can handle (accept) 14 offline businesses such as no criminal record certificates and family relationship certificates, truly achieving Let people do less legwork.

We have also integrated online business platforms for household registration, transportation, immigration, security and other police departments, and launched 9 QR codes for convenient service programs for the public to download and use, covering violation processing, rental housing For 10 convenient services such as self-declaration and entry-exit inquiries, on-site guides guide the masses to handle them online through mobile phones, allowing the masses to handle services online. ?Gao Ronghui said.

, using information technology to liberate police officers from massive amounts of data and improve work efficiency. In the smart police room, the police from Lancheng Police Station are conducting online video inspections on key road sections in major areas within their jurisdiction, letting videos replace "steps".

We organically integrate technical defense and civil defense, use small monitoring, escort, and great safety to build a comprehensive, multi-level, and three-dimensional social security prevention and control system. Gao Ronghui said that the phenomenon of "information barriers" has also been broken simultaneously to realize the interoperability and sharing of basic data within the jurisdiction.

However, public security work cannot be done by oneself. In this regard, while improving public security management through scientific and technological means, the Lancheng Police Station of the Experimental Zone Public Security Bureau also follows the idea of ??regional integration and nearby establishment to better Nearly 90 people from the internal security forces of 4 schools, 1 unit, and 1 property company in the Yuan Community area were included in the patrol grid to form a group prevention and treatment team. ?In daily work, members of the group prevention and group management uniformly wear "red armbands", and the civilian auxiliary police lead the team to carry out security patrols on major road sections and key areas in the jurisdiction. ?Gao Ronghui said that if an emergency situation occurs, the community police will command and dispatch the group prevention and treatment forces to carry out early handling and reinforcement work in accordance with regulations.

It is worth noting that this community smart police room is also the first police room in the district to be equipped with a "one-click emergency alarm system". When people are in danger, they can click the alarm button to directly communicate with the police station. Linkage enables video call alarms, reducing the time for police information transfer and improving police efficiency.

At the same time, we are also equipped with explosion-proof equipment, fire extinguishers and other emergency equipment in the police room, which can be used directly in emergencies. Police lights, police light boxes and other equipment are installed outside the police station to automatically light up the alarm at night. ?Gao Ronghui said.

The publicity slogans of the company flash from time to time on VR smart promotional terminals and electronic screens. In daily life, community workers, patrol members and other personnel will also carry out safety publicity and education work from time to time. ?This kind of publicity method is very good, allowing safety knowledge to be integrated into daily life, having a "moisturizing and silent" effect, and improving our awareness of safety precautions and the rule of law. ? Citizen Zheng Lai said.

The Lancheng Police Station of the Experimental Zone Public Security Bureau also focuses on areas where disputes are prone to occur, such as hot spots in the community, neighborhood conflicts, labor disputes, etc., and has established the Haitan Area Joint Mediation Center Jiayuan in the smart police room. At the work station, 2 teams have been prepared to form a dispute resolution and mediation model of "party and government leadership, public security promotion, department response, and social participation". Through the combination of "moral education + rule of law guidance", we strive to achieve "nothing is trivial" Don't leave the grid, small things don't leave the community, and big things don't leave the community?

We have established an information investigation team to actively carry out conflict and dispute investigation by organizing community leaders, party members and cadres, grid members, building managers, group prevention and management team members, construction site safety managers and other groups in the jurisdiction. , to ensure that conflicts and disputes are understood as soon as possible. ?Gao Ronghui said.

At the same time, the Lancheng Police Station also formed a joint mediation committee with grassroots functional departments such as Haitan Area, Jiayuan Community, Lancheng Judicial Office, and Social Security Division of the Social Affairs Bureau to adapt responses according to the dispute situation. The mediators can resolve conflicts and disputes at a small scale and provide a solid guarantee for quickly and effectively resolving the disputes and conflicts that the masses are anxious about.

In the next step, the Public Security Bureau of Pingtan Comprehensive Experimental Zone will further expand the convenience services of the police office, decentralize more public security services to the police office, and allow more people to enjoy convenient services. At the same time, we will further strengthen the construction of mass prevention and mass governance teams, continue to explore the in-depth integration of the police grid and the social governance grid, and exert the powerful power of police-civilian governance in public security prevention and control, conflict mediation, etc. (Rong Media Reporter Chen Mengfei)