Joke Collection Website - News headlines - Is it easy to promote reagents and medical devices?
Is it easy to promote reagents and medical devices?
Well, it’s pretty big, try your best! You must have confidence to do well!
The key is to do what you are suited to do in order to do it well.
1 Understand the rules of the pharmaceutical industry
2 It is best to have experience as a medical representative and relationships with hospitals
3 It is best to have the support of industry associations for industry promotion< /p>
How to be a successful salesperson. Salespeople need certain qualities. Some of these qualities are innate, but most of them are acquired through hard work. Sales ability is also the basis for a person to start a business.
◆Be familiar with the characteristics of the products you promote. Advantages, disadvantages, price strategies, technology, varieties, specifications, publicity and promotions, competitive products, and substitute products. Especially in front of customers, you should pay attention to showing that you are very familiar with the product.
◆Be familiar with the target customers for your products. These target customers need to be classified, which ones are core customers, which ones are non-core customers, which ones are key customers, and which ones are non-key customers. Customers can be divided into several categories, according to what method, and what differences should be used for different customer categories? strategies and methods. The time and energy allocated to different types of customers is different.
◆Be familiar with the product market. How the market is segmented, who are the competitors, what is the capacity of the market, the geographical distribution of customers and the time distribution of products, and the short-term development trend of the product market (development trend in the next 2-3 years).
◆When promoting products, time should be arranged reasonably and space should be allocated reasonably according to the customer's purchasing habits and geographical location. Pay attention to methods and strategies. Sales is not just reckless, you must always sum up experience and continuously improve. Moreover, sales also has such a characteristic that it is very difficult at the beginning and there is no way to start. As time goes by, you will gradually get better. Many business opportunities will be unearthed from it. The sales process is also a process of expanding interpersonal communication. Through this kind of activity, the interpersonal network will be greatly expanded and the amount of information will be greatly increased. These interpersonal networks and market information will provide a large number of opportunities for further entrepreneurship.
Formula 1: Success = knowledge + connections
Formula 2: Success = good attitude + good execution
◆Promoting products is to promote yourself Introducing yourself and selling yourself is more important than selling products
◆Continuously hand out business cards
◆Be consistent in words and deeds at any time and in any place, which is a guarantee of confidence to customers
< p>◆Customers not only buy your products, but also your service spirit and attitude.◆Coordinate the customer’s language and actions in terms of body movements and speech speed
◆It is necessary to make good plans and arrangements. Only by making plans first can you improve the efficiency of time utilization and improve sales. Effect. When formulating a plan, make corresponding preparations based on the characteristics of the customer. Of course, the plan is not fixed and needs to be adjusted at any time as the environment and conditions change. The main contents of the plan are: schedule for the next few days, customer arrangements for the next few days, what materials to prepare, how to tap potential customers (where the potential customers are), and short-term sales goals. If necessary, a sales schedule should be developed. The sales schedule generally has several contents, one is a brief summary, the other is the sales task target, and the other is the actual completion status. The sales schedule is drawn up on a weekly basis. At the end of the week, the sales schedule is analyzed. The main purpose is to find out the rules of sales, what are the reasons for completion or incompleteness, whether the task formulation is unreasonable or caused by interference from external factors. Is it a subjective reason or an objective reason? Whether it is caused by immature sales skills or poor execution is based on this form of analysis and ways to improve it are proposed.
◆ Keep a daily sales diary. The ideal record is that you can check the details of each sales record at any time, keep a record of customer visits, and keep track of customer developments at any time. Keep good customer records, classify and analyze customers from time to time, so that the information of any customer can be queried at any time.
◆Study customer psychology. One is to use different methods based on the individual psychological characteristics of the customer (read a book on research psychology), and the other is to use different methods based on the characteristics of the customer's unit. For example, there are differences between customers in public units and private units. The other is to know what the customers’ real needs are. Conduct information analysis on customers before contacting them
◆Learn negotiation skills.
Be good at smiling and listening to achieve a win-win situation. Think about the problem from the customer's perspective.
◆Learn the skills of salesmanship. Salesmanship is not about forcing sales to customers, but about guiding them from their perspective. Customers sometimes value your service spirit more than your products. In reality, sales are not completed in one go, and often require multiple communications with customers. During the communication, some sales will fail and some will succeed. Therefore, we must make reasonable choices. Some can be given up, some should continue to work hard, some are short-term customers, and some may not be successful temporarily, but as long as we build a good relationship, there is hope for success in the long run, so we cannot give up. To understand the real needs of customers. Some customers actually have needs, but they confide in you immediately, so sometimes it takes several trips to get the information. Some clients only confide in you when they need to get closer to the other party
◆Understand Humanity and sophistication. We must also tolerate and consider some unreasonable requests from customers.
◆Understand the importance of old customers. Keeping old customers is much more useful than finding new customers in terms of marketing costs and effectiveness. At the same time, old customers themselves have social relationships, and their social relationships can also be used by you.
◆What kind of sales method, telemarketing? Internet marketing? Door-to-door sales? Mailing method? TV direct sales? Promote products by mailing them? Use wholesale? retail? Wholesale and retail operations? acting? What payment method is used? Among the above various product promotion methods, one or more of them should be selected according to the characteristics of the products being promoted and the company's situation.
◆Sales is also a way of interpersonal communication in another sense, so in a sense, learning to sell is actually learning to be a good person.
◆Salespeople must have good psychological quality. The most common phenomenon they encounter when selling is cold rejection, so they have to endure rejection, being left out, being ridiculed, etc. Another phenomenon in sales is that you can't get in at the right door. This means you have to use your brain to achieve your goal. In particular, we must pay attention to overcoming inertia and overcoming fear of difficulties.
◆When direct means cannot approach the target, sometimes you have to learn to attack in a curve.
◆A good image appears in front of customers. This image includes clothing, conversation, and necessary etiquette. Especially pay attention to giving customers a good first impression. You must have the ability to close the psychological and emotional distance with your customers.
◆How to handle disputes with customers is also a difficult problem. Handling disputes is a very artistic thing, and it is not easy to study this thing now. The causes of disputes are different, and the methods of handling them are also different. Different dispute types require different methods, which are constantly explored in practice. When a dispute arises, the first principle is not to suffer a loss. But sometimes a small loss can be more effective. The second principle is to avoid major conflicts with customers and strive to maintain relationships. The third principle is to have skills in handling disputes. This skill will not be discussed here. (Common disputes include product quality, untimely payment by customers, untimely delivery, failure by customers to comply with the contract, unsatisfactory product styles, unreasonable prices, inadequate after-sales service, etc. Such disputes may take various forms in the future. The key lies in Adapt to circumstances)
◆ Pay more attention to asking successful salespeople for advice. After all, success cannot rely on theory. In this industry, experience and ability are more important than theory.
◆ Sometimes you have to make use of the strength of the team, and sometimes you can ask others for help when you encounter problems that you cannot solve. But usually don't ask for help easily and try to solve it yourself.
◆Please note that market information in sales is very important
Sometimes unconventional methods can be used, and sometimes it is possible to achieve leapfrog development. To innovate, innovate, innovate, others are also developing. If you want to achieve greater results than others, you must continue to innovate. The key to why Haier develops faster than others is that it is good at innovation.
Sales requires leveraging the power of others. After all, relying solely on personal power is limited. Even if you can achieve success, it is still a limited success. Why setting up a company can accelerate development is mainly because the company can gather the strength of others
How to be an excellent sales representative
The first task of a sales representative is sales. If there is no sales, the product will not There is no hope, and neither is the enterprise.
At the same time, the work of the sales representative still needs to be expanded. There is no hope in only selling, because what you sell is products or services. Only by continuously expanding the market can you establish a long-term market position, win long-term market share, and contribute to the company. The sales channels have established important intangible assets and won stable performance for themselves.
As an excellent sales representative, what mentality should you have?
1. Sincerity
Attitude is the basic requirement that determines whether a person can succeed in doing things. As a salesperson, you must have a sincere heart and treat customers sincerely. Colleagues, only in this way will others respect you and treat you as a friend. The business representative is the image of the company, the embodiment of the company's quality, and the hub that connects the company with society, consumers, and dealers. Therefore, the attitude of the business representative directly affects the company's product sales.
2. Self-confidence
Confidence is a kind of power. First of all, you must have confidence in yourself. At the beginning of work every day, you must encourage yourself. I am the most shocked model‖ Yi Qin Rie Fu Mo ⌒ was sentenced to Mu Wei? You must be able to see the advantages of the company and your own products, and be able to see the advantages of the company and your own products, and Keep these in mind. If you want to compete with your opponents, you must have your own advantages and face your customers and consumers with a winning belief.
As a sales representative, you are not only selling goods, you are also selling yourself. Only when customers accept you will they accept your goods.
The world Guinness record holder Joe Girard, known as the king of car sales, once retailed more than 1,600 cars in a year, an average of nearly five cars a day. When he applied for a car salesman job, his boss asked him, have you ever sold cars? He said, no, but I have sold daily necessities and electrical appliances. The fact that I can sell them means that I can sell myself, and of course I can also sell cars.
Knowing has no power, only believing has power. Joe Girard was able to succeed because he had a sense of confidence that he could do it.
3. Be a thoughtful person
"Everything you pay attention to will lead to learning." You must develop the habit of diligent thinking and be good at summarizing sales experience. Review your work every day and see what you did well and why? Not doing well, why? Ask yourself a few more whys? Only by discovering shortcomings in work can we encourage ourselves to continuously improve our working methods. Only by improving our abilities can we seize opportunities.
Opportunities are equal for everyone. As long as you are determined, you will surely become the leader in the industry. When Taiwanese entrepreneur Wang Yongqing first started running his own rice store, he recorded the time each customer bought rice and remembered how many people were in the family. In this way, he calculated how many days the rice would last, and when it was almost finished, he would give it to the customer. The customer sends it over. It is Wang Yongqing's carefulness that makes his career develop and grow.
As a sales representative, you must understand every change in your customers, strive to grasp every detail, be a thoughtful person, constantly improve yourself, and create a more exciting life.
4. Resilience
Sales work is actually very hard, which requires sales representatives to have the resilience to endure hardship and persevere. "You have to endure hardships and sow hardships, only then can you succeed in others." Half of the sales work is done with your feet. You have to constantly visit customers, coordinate with customers, and even track consumers to provide services. Sales work is by no means smooth sailing, and you will encounter many difficulties, but you must have the patience to solve them and have the courage to do so. Indomitable spirit.
Before he became famous, American star Stallone recommended himself to various Hollywood film companies one by one in order to be able to act in movies. After he hit the wall 1,500 times, he finally found a film company that was willing to act. Use him. Since then, he has entered the film industry and relied on his perseverance and resilience to interpret many tough guy images and become one of the most famous movie stars in Hollywood.
Are the problems that sales representatives encounter every day greater than those encountered by Stallone? No.
5. Good psychological quality
Only with good psychological quality can you face setbacks without getting discouraged.
Every customer has a different background, personality, and way of life. You must be able to maintain a calm mind when you are hit. You must analyze customers more, constantly adjust your mentality, and improve your working methods so that you can face all criticisms. . Only in this way can difficulties be overcome. At the same time, we should not be complacent because of temporary success. We must know that "extreme joy brings sorrow." Only in this way can we be able to win without being arrogant and lose without being discouraged.
6. Communicative Skills
Everyone has strengths. Every sales representative is not necessarily required to be well-rounded and eloquent, but he must communicate with others more and develop his or her communicative skills. , Make as many friends as possible, this will give you more opportunities. You know, the more friends you have, the easier your journey will be. In addition, friends are also resources. You must know that you will not succeed if you have resources, but you will succeed if you make good use of resources.
7. Enthusiasm
Enthusiasm is a contagious emotion. It can drive people around you to pay attention to certain things. When you communicate with customers enthusiastically, Your customers will also "give you a thumbs up and give them a thumbs up in return." When you are walking on the road, you happen to meet your client. You reach out your hand and greet him warmly. Maybe he has not met someone who values ??him so much in a long time. Maybe your enthusiasm will lead to a new deal. transaction.
8. Broad knowledge
Sales representatives have to deal with people of all kinds and at all levels. Different people focus on different topics and content. Only those with broad knowledge Only with knowledge can you have the same topic with the other party and can you talk about speculation. Therefore, you should dabble in all kinds of books, whether astronomy and geography, literature and art, news, sports, etc., as long as you have free time, develop the habit of continuous learning.
9. Responsibility
The words and deeds of a sales representative represent your company. If you do not have a sense of responsibility, your customers will also learn from you, which will not only affect your Sales volume will also affect the company's image. Undoubtedly, this will harm the market.
A family of three moved into a new house. Seeing that her husband and son were not very particular about hygiene, the wife wrote a slogan at home: Everyone is responsible for hygiene. After my son came home from school, he saw the slogan and took a pen to change the slogan to "Pay attention to hygiene, it is the responsibility of adults." The next day, when my husband saw it, he also took out a pen and changed the slogan to "It is the wife's responsibility to pay attention to hygiene."
Although this is a joke, it illustrates a problem. Responsibility cannot be shied away. Only by taking responsibility, just like the family in the story, how can we make our home more hygienic? First of all, you must pay attention to your own hygiene and not shirk your responsibilities. As a sales representative, your sense of responsibility is your credibility, and your sense of responsibility determines your performance.
10. Negotiation Power
In fact, business representatives are negotiating all the time. The negotiation process is a process of persuasion and a process of finding the best combination of interests for both parties. Before negotiating, you need to understand the situation of the other party. As the saying goes, know yourself and the enemy. The more you know about the other party, the better it is for you and the more opportunities you have to take the initiative.
Sun Tzu said, know yourself and your enemy, and you can fight a hundred battles without danger. The performance of negotiation power is not that you can talk endlessly, but that you can grasp the key points, first meet the needs of the customer, and then meet your own needs. When both parties have objections, it depends on how much information you have about the customer. Well, the more information you have, the better you can use your initiative. The purpose of negotiation power is to achieve a win-win situation and achieve mutual benefit.
A business representative must develop the habit of diligent thinking and summarizing. The customers you face every day are different, so you must use different methods to negotiate and reach the most satisfactory deals with customers. This is That’s the purpose of your negotiation.
Former national football head coach Milu said: Mentality determines everything! I believe that the door of luck is always open to those who work hard. There is no humble job in the world, only a humble work attitude. As a sales representative, only by facing every day's work with a humble attitude and a positive attitude, success will surely be waiting for you and me not far away.
In the process of doing sales, I discovered a strange problem. For a newly developed market, a sales representative with weak business ability, but as long as he is fully prepared, his performance must be higher than A business representative who has better business ability than him but is unprepared. Why? Although the sales process is affected by many related factors, the most important thing is that you need to understand what you want to do? There are no great salespeople, only great preparers.
Perhaps the work of a sales representative starts over and over again, repeating yesterday's work every day, but you must understand that the customers you face every day are different. Zhang Ruimin of Haier once said: If you repeat simple things, you can achieve extraordinary things. Make your every day life ordinary, but not mediocre.
What does a sales representative do throughout the day from getting up to going to bed? The author has compiled the training notes from three years ago as follows, which may provide some inspiration to friends who have just entered the industry.
1. Prepare for work before going to work
Get up on time every day, and get up quickly after waking up. Tell yourself that a new day's work is about to begin. You should be full of energy and exercise appropriately.
Get organized and check whether you have brought all necessary supplies for sales, such as business cards, pens, notebooks, product information, etc.
On the way to work, greet people you know warmly. If possible, read the day's newspaper or recent news.
Try to arrive at the company 10-20 minutes in advance and actively participate in the company’s cleaning activities before work.
To put it simply, you must have a positive attitude and a happy mood before going to work!
2. After signing in at the company
Briefly report your work plan to the supervisor or relevant person in charge, clarify the sales goals and priorities for the day, and formulate detailed visit routes and remedial measures , the more detailed the plan, the better. Before going out, contact and confirm the scheduled visit by phone, and check whether the sales tools you bring are complete:
1) Product catalog, order form, delivery order
2) Relevant materials for negotiating with customers: such as business cards, customer information, customer records, price lists, phone books, record books, calculators, product manuals, samples, product photos, product advertisements and other promotional materials, etc.
3. Preparations before the visit
1) Understand the name, age, address, phone number, experience, interests, personality, family situation, social relations, and recent history of the person being visited Business conditions, etc.
2) Keep abreast of competitors' sales and general customers' evaluations of them, and understand the latest changes and product information of peers and related products.
3) Make a strict visit plan and coordinate the visit with the customer, try to find the buyer who has the right to decide, and find ways to get close to him.
4) Prepare the topic of conversation, be mentally prepared, and have countermeasures for the other party's inquiries and bargaining, and be aware of it.
4. After meeting the customer
1) Be polite, introduce yourself clearly, and be gentle and neither humble nor overbearing.
2) Listen carefully to what the other party is saying, express your concern, and speak calmly when asking the other party.
3) To know how to capture the hearts of customers, you must first do the following:
① Be confident
② Be sincere and strive for success The other party’s favor
③ During the conversation, smile and have a cheerful expression
④ Use concise words, not wordy, ask questions clearly, and be able to focus on the problem
< p>⑤ Pay attention to the other party’s strengths and give appropriate praise⑥ During the negotiation process, do not argue fiercely with the customer
⑦ Induce the customer to answer in the affirmative
⑧ Be able to consider the other party and analyze to maximize the benefits to him
4) Negotiating with customers must be step-by-step
①When meeting customers, first greet them and offer cigarettes, Then chat and give gifts
②Get closer to the customer and stimulate interest in the product
③Tell the customer the benefits the product can bring to him
④Propose a deal. Prompt customers to order or deliver goods immediately
⑤Collect payment
⑥After a business is completed, do not leave in a hurry, but continue to talk to the customer in order to establish a long-term relationship. cooperative relationship and told him that we would be able to provide services to him at any time.
5. After get off work, check your daily work and summarize the gains and losses
1) Fill in the daily business report in detail
2) Check whether the business is carried out as planned , whether the task is completed as planned
3) Write a daily marketing diary, summarize working methods, handle customer complaints in a timely manner, make memos, and report to superiors in a timely manner.
4) The contents of the marketing diary include:
①Description of work situation
②Summary of work gains and losses, opinions and suggestions
③Methods for improvement
④Customer opinions and suggestions
⑤How to deal with them
⑥Work insights and feelings
6. List The next day’s work plan
1) For matters that need urgent processing or are particularly important, include them as priorities for the next day.
2) Determine the focus of the work, formulate a preliminary visit route, and eliminate unimportant matters.
3) For customers who need to make an appointment in advance, make an appointment to meet them
4) Sales goals and related cooperation work with other departments of the company required
For sales For representatives, it would be the greatest satisfaction to be able to complete a day's sales as planned and satisfy their customers. But for a successful sales representative, whether he can provide customers with a full range of services will be the basis for his successful sales.
Of course, the work of a sales representative is full of changes. You must be able to flexibly control your time, face customers flexibly, and use sales skills flexibly. At the same time, it is necessary to distinguish priorities and priorities. Although this is the truth, you must know that the only constant in this world is change. Use standardized codes of conduct to demand yourself, but you cannot tie your hands and feet like a rope, which affects your performance.
The current market is an open, homogeneous, and multi-variety market. For many products of the same type, most of their functions are similar, but their selling points are different. What should we do when the product itself has no advantages? How to complete sales and continue to develop?
I think that only through high-quality and complete service systems can we provide customers with more benefits and achieve their satisfaction. But customer satisfaction is only the first step for the product to enter the distribution channel. The ultimate goal of the product is to achieve consumer satisfaction and complete the thrilling transition from product to money in the sales chain. In order to reach channel dealers and consumers Customer satisfaction, in such a process, can only be achieved through high-quality services.
Before the 1990s, the front-line sales staff of enterprises mostly relied on their sharp tongue, loyalty, hospitality, and relationship building to establish solid customer relationships. The closer the relationship is, the more sales there will be. At that time, China was an era of commodity shortages and a demand market. As long as products were continuously delivered to customers (dealers), there was nothing that could not be sold. . After more than ten years of market economic baptism, the current market situation is very different from that of that time. The great abundance of commodities has met the needs of merchants and consumers. Although there is a larger space for choice, homogeneity has also Leaving customers (dealers) and consumers at a loss as to what to do. In this case, emotional contact alone is not enough. What is needed is a standardized service system, and ultimately a win-win situation for manufacturers, dealers, and consumers.
As the basis of the market, sales personnel have to serve two groups: customers (or dealers) and consumers. Let’s first talk about how to serve customers (or dealers)?
Pre-sales service - a good start is half the success of sales
Pre-sales service is the process of communicating with the dealer before the product reaches the dealer's shelf. , the process of guiding dealers to understand and become interested in your products. In this process, you must grasp some of the customer's performances. These performances can enable you to capture the dealer's psychology and speed up the opportunity to close the deal. Interested customers will have the following behaviors:
1. Listen to you more carefully and chat with you naturally. This shows that he has a good impression of you and is willing to communicate with you. He should seize the opportunity to deepen the relationship between the two parties.
2. Keep watching the product, and even fall in love with it.
This shows that he is interested in the product. The purpose of his viewing is to find some problems and see if there is any dissatisfaction. At this time, it is necessary to dispel his doubts and enhance his confidence.
3. I want to know more about the product and the company. He wants to know more comprehensively the background of the product he will distribute in the future. At this time, he needs to introduce it briefly and concisely. When he asks for a detailed introduction, tell him more.
4. Carefully inquire about the price and distribution policies, rebates, discounts, etc., and may even raise some objections, such as the price is too high, the packaging color is too dark, there are too many similar products, etc. You need to patiently explain these issues through different comparisons. For example, if the price is high but the quantity is larger than similar products, consumers are more willing to buy affordable products. In this way, won’t you sell more? If you sell more, you will soon earn more!
We must grasp various customer performances in a timely manner, respond seriously, and answer customer questions. At the same time, you must be able to understand others in good faith. When appropriate, you can provide customers with some good suggestions and market trends for similar products, expand the scope of communication with customers, and enhance relationships.
In the process of communicating with customers, you must be strategic and do not tell them all the advantages of your company, products, etc., so that you have room for maneuver and create conditions for better inducing customers. .
Customers are businessmen who often protect their own interests. When they do not fully understand the benefits that a product brings to them or meet their own requirements, they may reject it. As a salesperson, you want to create opportunities and ultimately achieve sales. What should you do?
First of all, you must stay calm mentally and be able to decisively put forward transaction signals. There is a simple three-step closing method:
The first step: introduce an advantage of the product to the customer
The second step: seek the customer’s recognition of an advantage
Step 3: When the customer agrees with this advantage of the product, ask the customer to complete the transaction
If it fails, continue to propose new advantages to the customer until the transaction is concluded. Of course, not every customer has to accept your products or services. You can end this customer visit and leave something to say for the next visit so that you have a reason.
In-sale service - good customer relations are the key to sustainable business development
When our sales staff complete the first step of marketing, they have obtained the customer's consent. Agreed, the deal has been completed, what else needs to be done next? For the list of prospective customers we have established, we need to visit regularly. For customers with small purchase volume but who have sales potential, we need to increase the number of visits to deepen the impression with customers. At the same time, we need to tell customers the sales volume in other places. very good.
Establishing a good customer relationship is the main task of sales service. You must bring your ideas to promote the customer's current sales situation. Even if it is a small suggestion, you must stand on the customer's side. From your perspective, think about him, and use your sales experience to help your customers.
In order to achieve long-term sales and achieve your sales goals, there is more important work to do after sending the product to the customer's shelf.
1. "Educate" your customers
The reason why it is called "education" is because many customers cannot understand the needs of consumers more scientifically. Let customers know how to consume What kind of shopping environment do consumers like, and then change their shortcomings, improve the shopping environment, and increase sales.
1) In general, consumers are more willing to shop at places with a wide range of products
◆Have the latest products on the market
◆Have frequent advertisements products
◆There are a complete range of daily necessities
2) Consumers are more willing to shop in places with good service and good atmosphere
◆First of all, we must Have a deep understanding of the product
◆Be able to help and guide consumers to purchase
◆The service attitude is friendly, cordial and easy to approach
3) Consumers are more willing Go shopping in a neat place in the store
◆The goods should be placed neatly and there should be no dust on the goods
◆The goods should be classified and easy to choose
◆If The light is dark, turn on the lights frequently
In fact, the process of communicating with your customers is an education process. You can tell him some content that can improve his business. Of course, you must first confirm Your customer, in this way, it will be easier for him to accept your views and advice. The most important thing is what can you do for your customer?
2) Manage your customers
First of all, you must understand that the purpose of managing your customers is to increase sales. Therefore, during the visit, what methods should be used to manage you? What about customers?
Management needs to go through a channel and use a method.
One channel: Through the "Customer Management Card", you can learn in detail about the customer's display situation, purchase situation, sales situation, and the situation of competing products at the customer's location. Based on such management cards, there is a clear understanding of customer dynamics.
One method: Help customers do product display work. The purpose of this is not only to enhance feelings, but more importantly, to place the product in a prominent position, increase sales opportunities, and enable customers to earn more profits.
By "educating" and "managing" your customers, you provide your customers with more suggestions and help them achieve profit conversion during the entire process of the product reaching consumers. His best in-sale service.
After-sales service - the end of each visit or sale is the beginning of the next one
When the sales representative completes the sales plan, is the sale over? The answer is no. According to speculation, the cost of developing a new customer is ten times that of retaining an old customer. Therefore, only through continuous service can we retain customers and make sales more stable.
1. Replenish goods in a timely manner to ensure that customers cannot run out of stock
Every time they visit a customer, the sales representative must record the sales status, such as two visits a week and the first visit How much is in stock, how much has been sold, and how much is left, based on the average weekly sales, to remind customers
- Previous article:How to write the national flag in English
- Next article:Ingredients for preventing drowning and cherishing life
- Related articles
- Enter the resort in western Anhui, enjoy the beautiful water of the Yangtze River and Huaihe River, and taste the beauty of Lu'an
- Grave feng shui determines good and bad luck
- [The day is always filled with the fragrance of flowers and the sky is as green as blue after the rain] What is the couplet?
- How do you feel about the work of the general party branch?
- Slogan short sleeve original
- Recommend a fantasy love anime movie.
- Creative name for kindergarten plant corner
- 217 Qixi Valentine's Day Activity Planning Scheme
- Does Miao Gensheng work in Indonesia? Is hair loss related to diet?
- How to do well the preliminary work of ISO training certification?