Digital city management trend?

Abstract: Before 2007, the construction and management of Jingdezhen was still in the original state of managing people and machines. The development of Jingdezhen City has encountered a bottleneck. Xu Aimin, then director of the Construction Bureau, and other comrades made major decisions after going to other places for investigation and study, and the Party Committee of the Bureau conducted in-depth discussions. They invested 3 million yuan to establish a digital urban management command center on the basis of the original urban comprehensive management office 123 19.

Keywords: digital city management; Urban management; Urban construction; Digitization; System; Chengguantong; Intelligence gathering

On February 7th, 2007, the first digital urban management command center in Jiangxi Province was opened in our city under the hard preparation of Xie Liming and Zhou Zhenshan 1 leaders of Jingdezhen Comprehensive Management Office. Since then, the construction and management of Jingdezhen has entered a brand-new digital era. Using information technology and mobile communication technology to process, analyze and manage all urban management components and urban management event information of the whole city has promoted the modernization of urban management.

1 concept of digital urban management

Digital urban management, also known as "digital urban management", refers to the information technology and mobile communication technology as a means to process, analyze and manage all urban management components and urban management event information of the whole city and promote the modernization of urban management. Digital urban management brings urban elements such as manhole covers, street lamps, mailboxes, garbage bins, parking lots and telephone booths into the scope of urban information management, and assigns an "identity card" to each public property. If the manhole cover on the street is broken and the street lamp at the door is not lit, there is no need to make a complaint call. Law enforcement officers use mobile law enforcement terminals to record events, and when locating the location of events through GPS positioning system, it will be sent back to the command center, and relevant departments will find and solve the problems at the first time.

2 the development of digital city management

The second generation of digital urban management adopts the way based on WAP technology, and the mobile phone mainly accesses WAP pages through the browser to realize information query, which partially solves the problem of the first generation of mobile phone access technology. The shortcomings of the second generation mobile access technology are mainly manifested in the poor interactive ability of WAP web access, which greatly limits the flexibility and convenience of mobile office systems. In addition, the security of WAP web access is also a serious problem for government systems with extremely strict security requirements. These problems also make it difficult for the second generation access technology to meet the requirements of users.

The third generation digital urban management adopts the third generation mobile access technology which combines webservice based on SOA architecture and mobile VPN technology, which greatly improves the security and interactive ability of the system. At the same time, the system integrates the latest frontier technologies of mobile communication, information processing and computer network, such as wireless communication, digital intercom, GPS positioning, CA authentication and network security isolation gateway. Relying on private network and wireless communication technology, it provides a modern mobile office mechanism for front-line urban management law enforcement officers who cross business databases and geographical barriers.

Through the digital urban management law enforcement system, urban management law enforcement officers can quickly inquire about key urban management units, sales stalls, illegal buildings, illegal personnel, laws and regulations and other information, and get the support of urban management business information anytime and anywhere, especially the transmission and application of photos and related pictures, which can not only solve the on-site law enforcement problems of front-line urban management personnel such as investigation, interception and search, but also provide a regional guide map for the front line through GIS system, so that law enforcement officers can quickly judge the current situation in this area and reduce mistakes.

3 Jingdezhen Digital Urban Management was established

On June 7, 2007, 65438+February 7, 2007, Jingdezhen "Digital Urban Management" information system was officially put into operation, and all kinds of information about urban management problems were immediately transmitted to the operation platform of digital urban management supervision and command center, and the administrator immediately instructed relevant departments to complete it. This is a great pioneering work for our city to use modern information technology to innovate urban management means.

City Digital Urban Management Supervision and Command Center is located in the compound of the Municipal Construction Bureau. The central control room covers an area of nearly 65,438+000 square meters, with five large screens and four computer consoles. Some hotline telephone and computer operators can receive complaints from the masses 24 hours a day, transmit the information of the municipal government hotline and assign various tasks.

Jingdezhen is the first city in Jiangxi Province to build and put into use a digital urban management information system. It aims to improve the concept and level of urban management by high-tech means, continuously optimize the urban environment and realize scientific, strict, accurate and long-term management of the city. Jingdezhen digital urban management system has a total investment of more than 3 million yuan, covering 29 main roads and more than 50,000 square kilometers in the high-tech zone, Zhushan District and Changjiang District of this city, involving municipal construction, building management, public utilities, decoration, city appearance and environmental monitoring and other departments. In terms of management mode, this system adopts the combination of 10,000-meter unit network management mode and urban component management mode, and divides the city into 6 categories and 49 small categories of components, and 5 categories and 35 small categories of events for urban management. In terms of operation mode, the city sent 60 urban management supervisors to be on duty in their designated areas, immediately collected relevant information and reported it to the digital supervision command center, which immediately filed a case and sent instructions to relevant departments. When the incident is properly handled, relevant departments will feed back information to the command center through the system. Finally, the command center sends verification instructions to the supervisor again until the supervisor completes verification and sends relevant pictures. In the whole operation process, the system completely adopts high-tech equipment, which ensures the timely transmission of information and the rapid handling of events.

The "Digital Urban Management" system only took half a day to solve more than 0/00 urban management problems in this city. Compared with the traditional urban management, it is more active, meticulous and efficient. Then, the system will expand information sources, including integrating various public complaint hotlines 123 19, and sharing them with video digital systems such as public security prevention and control and traffic violations.

On May 13, 2008, in the conference room on the 6th floor of the Municipal Construction Bureau, the operation training of "Urban Management Communication" began, and 50 urban management information officers from our city participated in the training. From today, urban management information collectors will patrol the streets with "urban management passes" to collect urban problems such as broken roads, faulty manhole covers and unlicensed vendors, and transmit them to the digital urban management supervision and command center in time for relevant departments to deal with as soon as possible.

50 sets of digital urban management monitoring equipment worth more than 200,000 yuan-"Chengguantong" was officially put into use on the pavement in June, 5438+03, which will become the third eye of every management team member and comprehensively monitor the management information of urban components of 29 main roads and 3 1 sub-main roads in our city. "Chengguantong" is actually a smart phone, whose main function is to take photos and send messages.

4 Jingdezhen digital urban management development

April 20 12, digital urban management has been running normally for four years. Due to the establishment of the Urban Management Enforcement Bureau, the digital urban management command center has been assigned from the original construction bureau to the current urban management enforcement bureau, and the personnel have also changed. The information collector replaced 50 urban management team members by 30 people from the original development company, and the urban management link was also updated to 30 second-generation mobile phones. The division of urban areas and components is more accurate, and roads and areas are more detailed. This not only avoids the inconvenience in the work, but also reduces the personnel and funds, which is more convenient for the digital urban management command center to manage the collectors. The command center conducts post inspection on information collectors every month and counts the number of files. The number of files and the posteriori directly affect collectors' scores and month-end rewards.

Due to the establishment of the Urban Management Law Enforcement Bureau, the office location has also changed. The office building of Urban Management Law Enforcement Bureau moved to Zhushan Bridge, next to the former Personnel Employment Bureau. Digital urban management is also facing great changes and updates. Not only is the office location changed to the fifth floor of the building, but all the equipment and systems need to be upgraded. Soon, a brand-new, more modern, more efficient and larger-scale digital urban management command center will serve the people and government of Jingdezhen.

5 Jingdezhen digital urban management future development trend

Urban digital management will be the general trend of urban planning management. The concept of "big city management" is not only the current concept, but also implemented in many large and medium-sized cities in China. Digital urban management command center no longer serves a single department or system, but serves the whole district or even the whole city system. All parts, departments and road areas in the city are digitally numbered. All the problems of urban management can be sorted out through the system platform and distributed to various professional departments. After processing, feedback the information to the command center to close the case and reply to the relevant personnel or departments.

Conclusion: Based on the city, the leaders of the municipal government are directly responsible, and all units below the city must resolutely implement the tasks assigned by the Digital Urban Management Command Center and reply the results. The Digital Urban Management Command Center systematically scores all departments in the city, and the scoring results are directly related to the debriefing of the leaders of all departments, so that each leader can manage his own department and the area under his jurisdiction. I believe this management mode should become the trend of urban management in the near future.

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