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Excellent sample essay on gas station work summary
Summary is a review, analysis and evaluation by social groups, business units and individuals after a certain period, a certain project or certain work has come to an end or has been completed, so as to affirm achievements and gain experience. Find the gaps and draw lessons and some regular understandings. The following is my carefully selected work summary for everyone, I hope it can help everyone!
Gas Station Work Summary Part 1
Along the way, walking in a hurry, unconsciously ____ years has quietly waved goodbye to us and ushered in a new year of ____. Under the bright "jewel flower", I look back on the work and life of the past year, and I have a lot of insights. I am usually so busy that I don’t have much time and opportunity to sit down and summarize the work I have done. At the end of the year, it is time to calm down and summarize the gains and losses in the year’s work, find my own shortcomings, and make arrangements for the next year’s work. Very necessary. Therefore, I would like to summarize the work of this year
The year ____ is a year of different meanings for all Chinese people. There is the sorrow of the Wenchuan earthquake in Sichuan and the infinite pride of the Beijing Olympics, as well as the huge pressure of the global economic crisis. . But this spring I was very fortunate to come to work at Dalian __ gas station. Although the job only lasted for more than half a year, only those who have experienced it personally can understand the fun. What's more important is that I have gained a lot of knowledge from being a "rookie" to becoming more mature, which can be said to have benefited me a lot.
Dalian__ Gas Station is a medium-sized gas station. The main members of the station are: station manager, measurer, accountant, safety officer and four refuelers. The establishment of a gas station is also quite simple. The core part is composed of four blocks: the first block is the refueling area, the second block is the oil tank area, and the third block is the office hall. The fourth block is the staff restaurant.
In the pre-job training, I learned all aspects of knowledge about Chinese petroleum companies. PetroChina is China National Petroleum Corporation, one of the largest domestic companies in terms of sales. It and Sinopec are two independent companies and cannot be confused with each other. In the 2004 ranking, PetroChina ranked among the top 500 companies in the world, ranking 52nd, while Sinopec ranked 63rd. PetroChina is a partner of the 2008 Beijing Olympic Games. The company's purpose is "contributing energy and creating harmony"; its corporate spirit: patriotism, entrepreneurship, pragmatism and dedication. PetroChina’s core business and management concepts: integrity, innovation, performance, harmony and safety. The service tenet of PetroChina gas stations: to provide customers with full-service, comprehensive, whole-process and whole-hearted services. The service commitment of the gas station: quality standards, accurate measurement, clean environment, health and safety, convenience and speed.
When I came to work at a gas station in Dalian __, the station manager, squad leader, and safety officer Wu __ emphasized safety issues the most. Various slogans are posted on the four large pillars in the refueling area: "No smoking", "No cell phones allowed", "Turn off the engine and refuel", etc. It is intended to remind everyone entering the gas station that safety comes first. These safety education can be regarded as the first "general education class" taken after arriving at the gas station.
To work at a gas station, you must first learn to refuel. The standardized refueling operation is called the "Thirteen Steps of Refueling". On the first day of work, the webmaster sent the monitor to teach me. She showed us first and corrected our mistakes from time to time. I also learned a lot. The so-called Thirteen Steps to Refueling: The first step is to stand and greet. The second step is to guide the vehicle. The third step is to open the car door. Step 4: Say hello with a smile. The fifth step is to ask enthusiastically. Part 6, open the fuel tank. The seventh step is to reset the preset to zero. Step eight, pick up the gun and refuel. Part 9, put the gun back and reset. Step ten, simply clean the car. Step 11, prompt for payment. Step 12: Farewell politely. The thirteenth step is to organize and clean.
I have to do every action of these thirteen steps in place. It is indeed not an easy task to follow the standards. I have also made some mistakes: for example, oil leaked when refueling, but the driver broke the meter of the refueling machine due to a moment of negligence. Fortunately, no one was injured and no major accident was caused. The matter was basically resolved through the handling of the station manager and the patient negotiation of the driver! I am very grateful to her here, our respected station manager!
The second thing I do when working in a gas station is issuing invoices. According to my own experience, when issuing invoices, you need to be careful, especially the small things, you must pay attention to them. If you are not careful, you will give some people with impure thoughts and motives the opportunity to make false accounts. In short, you should probably pay attention to the following aspects: 1. When filling in the amount, it must be case-sensitive and cannot be altered, otherwise it will be invalid. Second, there must be a cap before filling in the amount. 3. Pay attention to the unit you fill in and the date of invoicing. When issuing invoices, we also need to pay attention to speed, which must be fast and accurate.
In the service with my driver friend, I was a little impatient at first, and even reached the point of taking action. Through the criticism and patient education of the webmaster, I know: life is indispensable with smiles, and service is inseparable. Smile. Smiling is very simple, because everyone is born to smile, but it may not be easy to keep smiling all the time, even when you are in a bad mood. The "jewel flower", the symbol of PetroChina, needs to be cherished by every employee. If you don’t know what to do, just show your eight teeth and smile! As long as our smile can be as natural as breathing and as bright as the sun, the "Gem Flower" will surely shine in the land of China . "Contribute energy and create harmony." Let us tell customers with a smile, touch customers with a smile, and create value with a smile.
Working at a gas station in ____, I learned more or less something. Both in terms of theoretical knowledge and social knowledge, I have gained a lot. Maybe one day I will leave my beloved gas station job, but the people I deserve to thank, the people who help and educate me are But you can't forget what you want in life!
In ____, I will treat my work with a new attitude, learn from the hard-working spirit of "Iron Man" Wang Jinxi, and abide by the company's six major prohibitions. 1. Special operations are strictly prohibited and ineffective. Personnel with operating certificates are on duty. 2. It is strictly prohibited to operate in violation of operating procedures. 3. It is strictly prohibited to engage in dangerous operations without a ticket. 4. It is strictly prohibited to take off duty, sleep on duty and work under the influence of alcohol. 5. It is strictly prohibited to transport civil explosives, radioactive sources and hazardous chemicals in violation of regulations. 6. It is strictly prohibited to give instructions in violation of regulations or force others to work in violation of regulations. Be dedicated to your job, serve customers with a smile, enthusiasm and courtesy, be "people-oriented" and "start from the heart". Listen to the leadership of the webmaster and obey the command of the webmaster! Say "no" to a series of violations! I hope webmaster Yan and Leaders, please see that I am taking practical actions!
Gas Station Work Summary Part 2
Along the way, I walked in a hurry, and unconsciously, the years have quietly waved goodbye to us, looking back on the past year. I have learned a lot about my work and life. I am usually busy and don’t have much time and opportunity to sit down and summarize the work I have done. At the end of the year, I calm down to summarize the gains and losses in the year’s work and look for my own shortcomings. It is necessary to make arrangements and plans for the work in the coming year. I summarize the work of this year as follows:
1. Ideology
Since starting work, under the careful guidance of the leaders of the unit, Under the cultivation and guidance, through their continuous efforts, they have made great progress and huge gains in ideology, study and work. Ideologically, they adhere to the four basic principles and support the party's various principles and policies. Consciously abide by various laws and regulations and various gas station rules and regulations, study management standards seriously, and actively carry out innovations.
2. Work aspects
Be hard-working, conscientious and responsible. , Under the enthusiastic guidance of colleagues, we will improve our understanding of the importance of gas station work. The normal operation of the gas station is closely related to the work of the comrades at the gas station.
No matter what problems I encounter, no matter what problems arise, I need to ask for advice humbly and sincerely, summarize and reflect at any time, and absolutely do not allow self-deception and let others think you are a very smart person. Gas stations do not need such smartness. If you are not serious about yourself in this type of work, you are irresponsible for your life and the country's property.
It is inevitable and necessary that work should have different focuses at different time periods. I not only need to understand but also actively cooperate. I want to abandon my personal interests, apply my intelligence to learning technology, use my abilities as a team, and not engage in personal expressionism, which will not only harm the company, but also hurt myself.
In order for the work to proceed smoothly, our division of labor has also been clarified. This does not mean working hard, but it is precisely because of this that we have to help each other and check each other. The company needs motivated people, but the power of one person is never enough. As long as you have ability, everyone will see it. Not only must you use your own strengths, but you must also know the strengths of others. Prove yourself with actions and conquer everyone with your achievements.
As the saying goes: "Live until you are old and learn until you are old." I have been strictly demanding myself in all aspects and working hard to improve myself so that I can adapt to the social development situation more quickly. By reading a large number of moral cultivation books, I have the courage to dissect myself, analyze myself, face myself, and improve my own quality so that I can complete the work tasks with quality and quantity.
In short, I have achieved certain results in the past year, but compared with the requirements of my superiors, there is still a certain gap. I will continue to work hard to overcome and improve in my future work.
Gas Station Work Summary Part 3
Time flies by. I have been working at a gas station for more than ten years. I have grown through continuous learning and multiple trainings from the company, from the most basic gas station to a bookkeeper, a measurer, and a station manager. Through working in various positions at gas stations over the years, I have accumulated some experience in gas station business and management applications. I also have my own insights and experiences on how to be a competent webmaster.
I still remember that in a training, a division director of the provincial company said: Although the gas station is small, it has all the internal organs and a large scale of assets. You must not take it lightly. Indeed, since I took office as the station manager, I have been thinking about how to maximize the enthusiasm of employees, how to surpass competitors, and how to draw closer relationships between gas stations and customers. In short, I summarized how to operate my website into three "hows".
1. How to truly bring employees together to unleash their energy.
Bill and Gates said that "teamwork is the guarantee of corporate success." Indeed, in this competitive era where the roads are full of gas stations, it is impossible to win based on personal ability alone. As the webmaster, I am responsible for leading this team. In terms of work and life, although there are differences in positions between us, we are all equal in personality. In front of the employees, he is just a leader and has no great honor or pride. Communicate more with employees in normal times, because the better the enthusiasm of employees, the better the work will be done, and you will gain more respect for yourself and establish an enlightened image. Listening to the suggestions put forward by employees can better understand everyone's mood and understanding of the work situation, which provides a detailed basis for accurate feedback of information and adjustment of management methods. You will be able to work with ease when arranging work tasks, so that various tasks can be implemented better.
2. How to increase gas station sales. Sales volume is the lifeblood of a business.
As the window unit of Sinopec, the sales volume of gas stations directly affects the rise and fall of our company. So we must find ways to increase the sales of our site.
1. Ensure environment, sanitation and service quality. Establish a health responsibility system with clear standards and a reward and punishment system. Establish a three-level inspection mechanism: responsible employees conduct self-inspections, lead squad leaders to inspect items one by one, and station managers conduct random inspections. Focus on inspection of main parts, parts prone to problems, or parts that have been emphasized, and random inspections can be conducted randomly.
Establish a service scoring system for employees to interact with customers and be supervised by the team leader and the webmaster.
2. Create customer files. Conduct customer surveys, conduct in-depth research on customer characteristics in the local oil market, and make rational analyzes of the market. Consolidate existing customers and be good at discovering new customers and large customers. Communicate frequently with customer groups to enhance understanding, promote friendship, and consolidate cooperation. Continuously adjust sales direction according to customer needs. For example: a construction team of China Railway No. 12 Bureau consumes a lot of oil. Because I often communicate with its team leader, I learned that the construction team needs No. 20 diesel in advance, but other customers do not need No. 20 diesel. Since the amount of oil used has not yet reached the amount that can be specially adjusted for it, I suggested to the captain that he bring other construction teams to our station to refuel, so that we can change a tank to No. -20 for them in advance. The final agreement was reached, which increased the sales volume of our website by 20%.
3. Give full play to Sinopec’s brand advantages. Actively develop non-oil products business, with gas attendants selling non-oil products to customers, and using our station’s oil products business to drive customers to the convenience store.
3. How to do a good job in safety management of gas stations.
Establish and improve safety organizations and strengthen team safety management. Each team must set up a safety officer to be responsible for supervising and inspecting safety management measures within the station, and a strict safety post responsibility system must be established. Carry out daily maintenance of fire safety facilities, complete daily safety records, and establish and improve safety ledgers. On the basis of standardizing and implementing safety precautions at gas stations, we must strengthen the publicity of safety management measures at gas stations, and it is strictly prohibited to engage in operations that may generate sparks in gas stations. Various forms of safety inspections must be carried out frequently, and identified problems must be classified and queued, responsibilities must be implemented, and rectifications must be made within a time limit.
In short, the high-risk characteristics of flammable and explosive gas stations determine that we must attach great importance to the safety construction and safety management of gas stations. Otherwise, no matter how good the economic benefits are, it will be in vain. Therefore, gas stations must always follow the "Ten Prohibitions on Fire and Explosion Prevention" and always put safety and fire prevention first.
As a manager of a gas station, I think I still have a lot to learn and improve. I have been working for decades and have already regarded the future of the gas station as my own career and worked hard for the future glory of our company.
Summary of Gas Station Work Part 4
In order to do a good job in the safe production of refined oil, our bureau arranged two teams to conduct comprehensive inspections of gas stations in the city in mid-August 20__ . In order to further implement the spirit of the document "Notice on Special Inspections on Safety Management of Oil Depots and Gas Stations in the City" (Huaishangfa [20__] No. 45), in mid-October, our bureau once again organized relevant personnel to conduct inspections of refined oil companies within its jurisdiction. Random inspections, the special inspections of safety management are summarized as follows:
1. Organizational guarantees. The leaders of our bureau attach great importance to the safe production of refined oil products, set up a special inspection leading group, formulated a detailed work plan and asked the leaders in charge to focus on this work during this period. On September 23, the "Notice on Carrying out Special Inspections on Safety Management of Gas Stations in the City" was issued to relevant refined oil operating enterprises, clarifying the purpose, method, method, time arrangement, scope and content of the inspection.
2. Special inspection status. According to the requirements, all gas stations within the jurisdiction will conduct self-inspections and self-examinations from September 24th to October 3rd, and submit self-inspection and evaluation reports; from October 6th to 10th, our bureau will follow Huaishangfa [20__] No. 45 document Conduct comprehensive inspections at each gas station location in accordance with prescribed matters. During the two special inspections, 30 law enforcement officers were dispatched. The first was a comprehensive inspection, and 33 gas stations were inspected. The second time was a special inspection of 5 gas stations.
3. Analysis of existing problems.
During the inspection, it was found that the rules and regulations of the gas stations affiliated to PetroChina and Sinopec are relatively complete, and the safety management rules and regulations of social gas stations are basically complete. However, some gas stations have refined oil purchase, sales, and storage management systems and accounting statements. There are many missing items.
During the first law enforcement inspection, it was discovered that some gas stations were buying and selling fake and shoddy refined oil products. Three gas stations in Yanlong Township, Tuokou Town, and Xuefeng Town had been banned by the public security department for selling inferior oil products. Investigated and is currently being processed.
The main problems during the second inspection are: first, the gas station did not set up a complaint mailbox and administrative department complaint hotline in a prominent position; second, some gas station inspection records were incomplete; third, Some gas stations do not operate motorcycles refueling according to regulations; fourth, some diesel retail outlets do not have sound rules and regulations on safety, fire protection, etc.; fifth, some gas stations do not have complete accounting and retention of refined oil purchases, sales, storage, and storage. Vouchers and bills proving the source and sales destination of refined oil. During the inspection, rectification notices were issued to gas stations with serious problems, requiring that rectification work be completed within a specified time.
Through this special inspection, we further standardized the business management behavior, comprehensively investigated and managed safety hazards, promptly supervised the rectification of existing problems, improved various rules and regulations, strictly implemented safety regulations and standards, and made Good safety precautions have effectively curbed the occurrence of various safety production accidents and played a positive role in promoting.
Five gas station work summary
I have been working in PetroChina for more than three years. Looking back on this period, I have a lot of feelings and gained a lot. Especially at work, I have grown a lot and matured a lot. The station manager is the nerve ending of the company's management work. It is also an extension of personnel management to the production and operation process, and plays a role in linking the past and the future in the operation of the gas station. First, express your experience of the work.
1. Through daily work accumulation, I have a deeper understanding of the position of station manager. When I first worked as a station manager at a gas station, it was both new and challenging for me. Conscientiously do a good job in gas station management and operation, measurement management and filling in various reports and ledgers, managing finances, maintaining zero management systems, handling daily affairs and convenience store management. Familiar with the gas station process, do daily review and inspection of original vouchers, ensure the accurate recording of basic work data and the authenticity and completeness of gas station management data, ensure accurate and timely reporting, and ensure data quality. As the company continues to grow and develop, Company leaders pay more attention to the work of the station manager, which requires our management work to be more refined. It also encourages me to do a better job as a station manager.
2. Do sincere marketing.
Gas stations are a window job that directly responds to consumers. With the development of the economy, our work needs to be closer and closer to people's lives. The image, work style and work attitude of employees directly reflect the image of the gas station, and have attracted more and more attention from the entire society. Therefore, it is not enough to have excellent professional quality and potential. It is necessary to have both excellent professional quality and moral quality. Since I joined the work, I have never forgotten to strengthen my political, ideological and moral quality, consciously use my own image as a window for this website, and I am responsible for the responsibilities I bear. Treat consumers with enthusiasm, meticulousness, patience and thoughtfulness, and always adhere to the view that treating others well means treating yourself well.
Employees and customers are both intangible assets of the enterprise. The profit of the enterprise comes from customers who determine the survival and development of the enterprise. Customers are the people who give us wages. Without customers, a gas station would have no sales, the company would have no profits, and its employees would have no income. Therefore, we must carefully protect every customer and consider the customer at all times. The customer's interests are our own interests. Impress customers with sincerity and win customers with true feelings. Every action and every word makes customers feel your sincerity and enthusiasm. Turn their first consumption into permanent consumption on this site.
3. Do a good job in gas station service and establish a good sense of service. Treat every driver and master with sincerity and a smile, shorten the distance between you and the masters, and truly satisfy customers. Just like PetroChina's "Excellent Gas Station Manager" Chen Minghong, he starts from the lowest level in a down-to-earth manner. She does what she does, loves what she does, and excels in what she does. No matter what position she is in, she does it with heart, pursues excellence, and pursues perfection.
She pours sweat and wisdom into her work. She sincerely serves customers, cares for gas station employees, concentrates on learning business knowledge, and has won praise from customers and employees with her sincerity and simplicity. It also taught me that only if a person loves his career, sticks to his position, and has no regrets about his choice, can his work be filled with the passion for creation and contain the motivation to pursue.
In my future work, I will work hard to improve my own quality, overcome my shortcomings, and work towards the following aspects:
1. There is no end to learning. The development of the times is changing rapidly, and I will work tirelessly to improve my professional level and realize my potential in practice.
2. Exercise your own ability and perseverance, improve your ability to solve practical problems in emergency situations
Treat every job well.
In short, you can actively and proactively and skillfully complete your job at work.
You must be good at discovering problems at work, and actively cooperate with the leadership to carry out tasks as required. At work, we can cooperate and coordinate well with colleagues, be kind to others, strive to improve our work, constantly improve our own level and overall quality, and do our part for the development of the company.
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