Six major plans for letters and visits in 20 19

In 20 1x, the petition work of the Civil Affairs Bureau was based on the full implementation of Scientific Outlook on Development, and in accordan

Six major plans for letters and visits in 20 19

In 20 1x, the petition work of the Civil Affairs Bureau was based on the full implementation of Scientific Outlook on Development, and in accordance with the requirements of building a harmonious socialist society, the policy of "combining crackdown with prevention" was conscientiously implemented, the concept of putting people's interests first and social stability first was firmly established, and the leadership responsibility system was taken as the leader, so as to improve various investigation and resolution systems, improve the petition work system, receive visits and supervise, and strengthen the implementation of the duties of petition work. To achieve "reasonable and well-founded, warm reception", further strengthen the mediation of letters and visits, improve the comprehensive quality of civil affairs cadres, carry out in-depth publicity and education, go all out to solve problems for people in need, and accumulate "small peace" into "great peace" to ensure social harmony and stability in the county and people live and work in peace and contentment.

First, the work objectives of letters and visits.

1. The "number one" takes overall responsibility for the petition work of the bureau, establishes and improves the petition work leading group, and has clear leaders in charge, and holds at least two special meetings throughout the year to study the petition work.

2. The Bureau is equipped with 1 part-time petition cadres, and the network of petition work teams of subordinate units is sound.

3. Establish the system of leaders reading and approving letters from the masses, the system of party and government leaders receiving people's visits and the system of people's visits (about visits). Each leader visits or visits the masses at least three times a year.

4. Important letters and visits (instructions from leaders at or above the county level and higher authorities, instructions from leaders at the reception day and county level) shall be handled according to the completion rate of 100%, and difficult letters and visits shall be handled in a package, so that everything is echoed.

5. Timely forecast and analyze emergencies, signs of mass letters and visits and hot issues, and take effective measures.

6, the civil affairs work involves major and difficult disputes in villages and towns, the relevant departments should promptly solve.

7, conscientiously do a good job in the department's petition registration, transfer, reporting, filing, reminders, investigation, reply, conclusion, feedback, statistics and other daily work, the petition work system is perfect.

8. Report the comprehensive analysis of letters and visits for half a year and the whole year, the summary of letters and visits and the statistical data of letters and visits on time.

9. Attend letters and visits meetings.

10. Insist on resolving contradictions on the spot and strive to reduce leapfrog petitions. There were no petitions from Beijing, provinces and cities throughout the year, and the petitions from the people in counties and districts were strictly controlled (the petitions from the people were assessed separately until the deduction was over).

1 1. Bring the petition information in time, with no less than 4 articles per year.

12, strengthen the management of letters and visits files.

Second, the specific requirements

(a) the leadership attaches great importance to the sound organization. The bureau set up a leading group for letters and visits with the director as the team leader, the leaders in charge as the deputy team leader and the relevant personnel as the team members. A special person is responsible for the reception of letters and visits, and the service hall is responsible for the reception on holidays.

(2) improve the system, the responsibility to the people. Further standardize and improve the civil petition system and handling process, and implement 365 days of petition reception. Letters and visits are generally handled by the handling department, requiring acceptance and handling on the same day, and no delay or prevarication is allowed. General matters must be settled within 7 days, and complicated matters should be answered in writing within 15 days, with a maximum of 1 month.

(3) Raise awareness and do a good job in implementation. Strengthen the comprehensive quality training of government officials and strive to improve the level of mediation. Find signs, deal with them in time, appeal to the masses, persist in resolving contradictions on the spot, and strive to reduce leapfrog petitions. The staff should be patient, meticulous, enthusiastic and sincere in receiving every petitioner, so as to realize zero-value people's leapfrog petition and mass incidents.

Third, inspection, assessment, rewards and punishments

1, the county civil affairs bureau will incorporate the petition work into the annual departmental work target responsibility system, and conduct inspection and assessment against the responsibility book at the end of the year.

2, the assessment system, by the Bureau of letters and visits work leading group is responsible for the assessment. The assessment score of 95 or above is excellent, 80-95 is qualified, and 79 or below is not up to standard.

extreme

The planning and thinking of 20 1x petition work are: arming the mind, leading the practice and promoting the work with the spirit of X, continuing to thoroughly implement the spirit of the documents of the first meeting of the central government and provinces and cities, earnestly promoting the established good petition mechanism, and consolidating the achievements of "no petition in three counties" and "one control and two reductions" in the province. After a year's efforts, the stable situation of letters and visits in our county will be further improved, the social security situation will be more stable and the relationship between the party and the masses will be more harmonious.

The specific work goal is to control the total number of visitors within 20 1x at the end of the year, and strive to achieve the work goal of "one promotion, two elimination and three decline". One improvement is to increase the one-time settlement rate of initial letters and visits and reduce the backlog of letters and visits from the source; Second, put an end to it, that is, put an end to large-scale mass petitions in Beijing and other provinces, and put an end to abnormal petitions in Beijing; Third, the decline, that is, the total number of letters and visits dropped significantly, the number of petitioners in the city dropped significantly, and the number of repeated petitioners dropped significantly. Ensure zero visits from people in Beijing and the province; The completion rate of initial letters and visits should reach more than 98%; The settlement rate of letters and visits transferred to cities and above should reach 100%, and the comprehensive settlement rate of letters and visits should reach 95%. The activities of dissolving "old households" should be carried out continuously and deeply, and the rate of dissolving old households should reach more than 85%; Mainly take the following six measures:

First, establish a new visiting standard and a new visiting order.

The reception work should establish a standardized and strict operation process from five aspects: reception, transfer, handling, supervision and filing, so as to ensure that any visit must be made, any operation must be concluded, and any operation must be checked. It is necessary to standardize the order of letters and visits through legal education, active visits, mass visits, joint visits, case investigation, prediction and prevention, and sanctions for illegal visits.

Two, grasp the source of prevention, and effectively reduce the occurrence of letters and visits.

Adhere to the new vision and ideas of mass work to resolve all kinds of unstable factors, and regularly supervise and supervise letters and visits. Scientifically "file a case", instruct functional departments to formulate solutions from multiple angles and channels, organize coordination meetings in time for some problems that need multi-sectoral coordination, clarify the main responsible units, consolidate their responsibilities, and put forward handling requirements. Strive to achieve "four in place" and achieve "four goals". "Four in place" means that reasonable demands are solved in place, education is excessively demanding, unreasonable harassment is stable, and violations of laws and regulations are handled in place; The "four goals" are: strive to completely solve the historical backlog, revisit the letters and visits, strive to close the case, strive not to generate new backlog in the initial period of letters and visits, and strive to be commended by the "three no counties" in the whole province.

Third, grasp the smooth channels and further promote the leaders' next visit, foreign visit and foreign visit.

Pay close attention to the "three visits" activities. First, insist on receiving visits from county leaders. For the letters and visits repeatedly reflected by some people, the bureau of letters and calls coordinated with various functional departments and failed to solve them at the moment. Report the situation of letters and visits to the leaders in charge of the county in a timely manner, coordinate the leaders to personally receive the petitioners, and urge all functional departments to solve problems without deviating from the policy provisions, stop the lawsuit and stop the visit, and the case is solved, which never constitutes a backlog of cases, resulting in the accumulation of cases. The second is the next visit. In line with the principle of combining township leaders with in-charge work, the selected petition cases are reported to the competent leaders, which is convenient for leaders to visit the countryside with cases and help solve problems as soon as possible. The third is to make an appointment. The county bureau of letters and calls adheres to the working principle of "summarizing every Monday, analyzing every month and reviewing every quarter", carefully analyzes and sorts out all kinds of letters and visits in the county, reports some key letters and visits to the main leaders in charge in time, and informs the petitioners in time according to the arrangement of the county leaders, makes an appointment to visit, and urges the problem to be solved and the letters and visits to stop.

Four, pay attention to supervision and supervision, and promote a reasonable solution to the problem of letters and visits.

Adhere to the supervision of letters and visits, implement leadership, consolidate responsibilities, and settle within a time limit. Irregular supervision and supervision of letters and visits promote the in-depth development of daily letters and visits. Every quarter, the inspector group insists on supervising the reception of letters and visits and the investigation of contradictions and disputes by leaders of towns and departments, giving feedback on all kinds of contradictions and disputes and solved letters and visits cases, so as to achieve cohesion, interoperability and stability, coordinating relevant departments to comprehensively resolve contradictions and disputes, reporting the handling of cases, and urging the full implementation of their duties.

Five, do a good job in the publicity and training of letters and visits, and comprehensively enhance the stamina of doing a good job in mass work in the new era.

First, pay attention to the propaganda of the masses' knowledge of letters and visits, and guide the masses to reflect problems legally, orderly and politely; Second, pay attention to the training of laws and regulations on cadres' letters and visits, improve the potential of newly promoted department-level cadres in handling letters and visits, conscientiously implement the management measures and related policies for on-the-job training cadres, and promote the all-round development of letters and visits; The third is to intensify the propaganda of letters and visits, do a good job in each issue of letters and visits briefing, publicize and report the good practices in our county's letters and visits work in time, form experience materials, pay attention to typical training and publicity, and push the county's letters and visits work to a new level.

Sixth, strengthen the social risk assessment of contradictions and disputes, and be a good staff assistant of the party Committee and government.

Instruct grass-roots judicial offices to conduct a monthly risk assessment of the identified social contradictions, report the contradictions that seriously affect social stability in time, as the basis for leadership decision-making, follow up all kinds of policy decisions issued by the government, form an investigation report, put forward constructive suggestions, and give full play to the role of the petition department as the "second policy research office".

Tisso

According to the current situation and tasks of letters and visits, and in accordance with the general requirements of town committees, town governments and party committees at all levels, the guiding ideology of letters and visits in our village in 20xx is: under the guidance of the Party's Ten Great Spirits, comprehensively implement Theory of Three Represents, closely focus on social stability, further improve the mechanism and system, and consolidate and improve the level of letters and visits; In 20xx, we should achieve the goal of "three noes" in letters and visits. In order to strictly control and reduce the mass petition by leaps and bounds, and ensure that the petition work is at the grassroots level, we will strive to create a new situation in the petition work in our village. According to this

I. Guiding ideology and working objectives In 20xx years, our village will arrange letters and visits as follows:

(a), continue to implement the leadership responsibility system and accountability system for letters and visits, and strive to form a new situation in which the leadership team as a whole attaches importance to letters and visits. We should continue to insist that the branch secretary should personally take charge of the leadership, regularly listen to the collection of letters and visits, clarify the responsibilities of letters and visits, and conscientiously implement the accountability system.

(two), seriously solve the problems reflected by letters and visits from the masses, and take new steps in dredging and broadening the channels of letters and visits. We should further correct our thinking, change our concepts, treat the mass petition activities correctly, regard the mass petition as an important social situation and public opinion resource, and broaden and unblock the petition channels with our heart. We should be close to the masses, care about the dangers and difficulties, care about the people's feelings, benefit the people, be anxious, think about what they think, help their needs, effectively solve the problems reflected by letters and visits from the masses, and do practical things for the masses.

(three) to further strengthen the work of grass-roots letters and visits, and strive to explore new ways to solve the problem of grass-roots letters and visits. Efforts should be made to strengthen the concept innovation, establish the concept of big letters and visits and the concept of letters and visits according to law, base on the new situation of letters and visits under the market economy, sort out new ideas and come up with new measures. Explore new experiences in rural letters and visits, creatively carry out work, innovate channels for letters and visits, and make laws, policies and facts public, and make the handling process and results public. By respecting the complainant's right to know and apply for litigation, the complainant is urged to put down his excessive and unreasonable demands.

In order to achieve the goal of "three noes" of letters and visits, we will take effective measures to consolidate the grassroots and enhance the potential of handling and resolving letters and visits at the grassroots level. In the future, we should focus on the 20 1x annual petition work plan of villagers' groups.

(4) To further strengthen the construction of letters and visits cadres, push the letters and visits work in the whole village to a new level, meet the new situation and new tasks, and put forward higher requirements for the political quality and professional quality of letters and visits workers. Therefore, we should pay more attention to political study and professional study, learn the current line, principles and policies, learn from Comrade Deng Xiaoping's construction of Socialism with Chinese characteristics Theory and xx spirit, and deeply understand the connotation of Comrade Jiang Zemin and Theory of Three Represents; Further improve the understanding of the work of letters and visits, especially strengthen the study of laws and regulations on letters and visits, attend all kinds of training courses on letters and visits attentively, strive to improve the professional quality, improve the potential of handling all kinds of letters and visits, and strive to realize the office automation, internal training quality and external image of the letters and visits department, starting with accepting letters and visits again and helping the masses to handle practical matters one by one. With a high sense of political responsibility, they keep pace with the times, innovate methods, keep in mind the purpose, love their jobs, work hard and make selfless contributions, and give full play to the conscientious role of petition cadres in assignment, supervision, investigation and coordination, and play the role of staff assistants with information, investigation and research, participation in decision-making and resolution of contradictions.

Article 4

In order to further understand the new situation, explore new problems, resolve new contradictions, better implement the target management responsibility system for letters and visits, increase the intensity of letters and visits, and severely crack down on various criminal crimes according to law. Personality is endangering national security, serious violence, underworld, drug crimes and multiple crimes of infringing on property, enhancing people's sense of security, earnestly maintaining social stability, promoting the healthy development of social etiquette, and fully implementing the xx spirit of the Party. Under the guidance of Deng Xiaoping Theory and Theory of Three Represents, we should thoroughly study and practice Scientific Outlook on Development, closely focus on the requirements of "ensuring growth, people's livelihood and stability", focus on preventing and reducing disharmonious factors from the source, focus on strengthening the "unresolved issues" to safeguard the legitimate rights and interests of the masses, focus on improving the mechanism to promote the scientific development of letters and visits, and ensure the long-term stability of Gaodong Village. According to the unified deployment and arrangement of the township petition office, combined with the actual situation of our village, this work plan is specially formulated: First, the leaders attach great importance to it.

At the beginning of the year, the leading group for maintaining stability of letters and visits in Chuanchuan Village was established and improved, with clear division of labor, strengthened responsibilities and complete personnel, improved the network organization of letters and visits, unblocked the channels of letters and visits, standardized the order of letters and visits, earnestly implemented the system of letters and visits, and implemented the responsibility system for leading cadres. It is indeed necessary to open the door to receive visits and bring cases to visit, hold regular meetings to investigate and mediate contradictions and disputes, give full play to the role of information officers, patiently listen to the voices of the masses, strictly implement the "zero report" system, adhere to the principle of "territorial management, who is in charge, who is responsible", and further strengthen the leadership system of letters and visits with "the top leader taking overall responsibility".

Second, improve ideological understanding.

All cadres of the village committee should fully understand the importance of maintaining stability in letters and visits, adhere to the guidance of Deng Xiaoping Theory and the xx spirit of the Party, take the opportunity of studying and implementing Theory of Three Represents and Scientific Outlook on Development, and aim at safeguarding the fundamental interests of the broad masses of the people, correctly handle contradictions among the people, promptly and reasonably solve practical problems reflected by the masses, and resolutely correct all kinds of behaviors that harm the interests of the masses according to law.

Third, strengthen basic work.

Conscientiously implement the "Regulations on Letters and Visits", strengthen the hardware construction and professional knowledge training of letters and visits, and constantly improve the order of letters and visits. Establish and improve the mediation mechanism of social contradictions and disputes, improve the early warning system of social stability and emergency response mechanism, and carefully prevent and improve the handling of group incidents and emergencies. Further strengthen the potential of comprehensive management of social security and promote the construction of social security prevention and control system with heart. Patiently and meticulously do a good job in mediation, and the village "two committees" hold regular meetings to investigate and mediate contradictions and disputes, and earnestly safeguard social stability and people's peace.

Fourth, increase publicity.

Carry out large-scale publicity activities on laws and regulations such as the Regulations on Letters and Visits, and conduct in-depth and meticulous investigation and mediation of contradictions and disputes. Go deep into reality, go deep into the masses, investigate and study, and investigate hidden dangers. Find out the key contradictions and disputes, sort out the classification, analyze the reasons, find out the root causes and study the countermeasures. Pay attention to methods and strategies, adhere to principles, act in strict accordance with the law, take effective measures to mediate contradictions and disputes in time, resolve contradictions and eliminate all unstable factors.

Verbs (short for verb) reinforce clear responsibilities.

Further clarify the division of labor, each with its own responsibilities, and under the unified leadership of the petition office, implement the responsibilities at all levels, and the responsibilities are to people. Close cooperation, grasp the * * *. Go to the masses often, listen to their voices and understand their difficulties. Personality is to care about the lives of unemployed people and poor families, try our best to help them solve practical difficulties, realize re-employment through various channels, nip all unstable factors in the bud, and earnestly shoulder the responsibility of maintaining one side's stability.

chapter five

In 20 1x year, guided by the spirit of the 10th Party Congress, with the focus on ensuring social stability, we persisted in mass work to grasp letters and visits, constantly explored new working mechanisms, and highlighted five key points: focusing on improving work efficiency, focusing on investigation, focusing on preventing contradictions, focusing on reducing contradictions from the source, focusing on alleviating contradictions, focusing on achieving results, focusing on solving contradictions, and striving to create a more harmonious and stable social environment, so as to promote the sound and rapid economy of the whole town.

First, further lay a solid foundation and strive to improve the level of letters and visits.

First, further unblock the channels of letters and visits, strengthen information communication, so that the masses can grasp and understand the handling of their own letters and visits in time, reduce and avoid repeated letters and visits by the masses, implement a 24-hour duty system, ensure that a leader is arranged to take charge of letters and visits every day, and strive to solve the problem of letters and visits in the bud of the village (community); Second, continuously improve the efficiency of handling letters and visits, further improve the specific system of accepting, assigning, supervising and replying letters and visits from the masses, ensure that the interests of the masses are handled in a timely and effective manner, and continuously reduce the "increment" of letters and visits to resolve the "stock"; The third is to further strengthen grassroots work. In accordance with the principle of "territorial management and graded responsibility", we will carry out a major investigation of contradictions and disputes, establish a rolling ledger for the unstable factors identified one by one, strictly implement the daily newspaper and zero report system, organize joint meetings of communities and departments, assign letters and visits cases, clarify work responsibilities, clearly resolve time limits, clarify measures to maintain stability, and implement the leadership package system.

The second is to further innovate working methods and focus on solving the problem of letters and visits.

First, constantly improve the coordination and linkage mechanism between departments and units stationed in the town, constantly improve the pattern of letters and visits, and promote the solution of letters and visits from the source; Second, vigorously guide the petitioners to solve the contradictions of letters and visits according to law, give full play to the role of judicial channels in resolving contradictions and disputes, and gradually reduce the number of letters and visits; Third, comprehensively analyze the information of letters and visits, and strive to serve the decision-making of leaders. Through the study of letters and visits, we can grasp the implementation of policies, the signs of social contradictions and early warning information, and put forward improvement methods to give full play to the role of letters and visits.

Third, further intensify mediation and focus on solving problems.

First, strengthen the handling of initial letters and initial visits, do a good job in the filing rate and settlement rate of initial letters and initial visits, and avoid delays in trivial matters; Second, do a good job in the special treatment of revisiting, comprehensively clean up revisiting cases, thoroughly examine and analyze the case, combine solving the petition demands with solving the difficulties in life, do a good job in ideological work, deal with it according to law, act according to the case, and prescribe the right medicine; The third is to intensify mediation efforts to solve outstanding problems, focus on solving hot issues reflected by the masses, and effectively solve outstanding problems of letters and visits at the grassroots level with reasonable demands and uncompromising policies.

Fourth, further strengthen the work of maintaining stability and strive to maintain the stability of letters and visits in important sensitive periods.

First, focus on maintaining stability and control, implement stability and control measures for all unstable factors identified one by one, properly solve appeals, properly educate the appealing masses, stabilize unreasonable entanglement, and properly handle violations of laws and regulations so as not to get out of control for 24 hours; Second, strengthen emergency response. In accordance with the requirements of early detection, early resolution, early control and good disposal, we will further improve the emergency plan, do our best to deal with abnormal petitions in counties, cities and provinces in Beijing, and ensure that we do a good job in receiving visits and persuading them to return.

Five, to further clarify the responsibility, focus on the implementation of the responsibility.

Strictly implement the responsibility of target management, further clarify the responsibilities of all parties, refine the objectives and tasks of letters and visits, and insist on bringing letters and visits into the comprehensive target assessment of villages (communities) and departments. For the outstanding problems and mass incidents caused by unscientific decision-making, undemocratic, non-administration according to law, and simple and rude work style, we must seriously investigate the responsibility and strictly implement the leadership responsibility. For those who cause serious consequences, we must seriously investigate the responsibility and ensure that the letters and visits are "error-free, and everything has an echo".

Article 6

According to the main points of 20 1x new district petition work, Jiafeng community petition work will always focus on the new district, people's livelihood, maintain stability and promote harmony. Combined with the actual situation of the community, 15 letters and visits are arranged as follows:

I. Guiding ideology

Adhere to the guidance of Deng Xiaoping Theory and Theory of Three Represents, deeply understand the spirit of the xx Party Congress, firmly grasp the importance of letters and visits, conscientiously implement the "Regulations on Letters and Visits" in the State Council, closely focus on the work of the new district center, give full play to the role of letters and visits in reflecting social conditions and public opinion, solving people's livelihood problems, resolving social contradictions, and maintaining community stability, further unblock letters and visits channels, strengthen work responsibilities, improve the quality of the team, and constantly improve the level of letters and visits, so as to serve the overall situation of building a well-off society in an all-round way and maintaining reform, development and stability.

Second, the work objectives

1, and strive to achieve "zero petition" throughout the year.

2. There were no major mass incidents and major malignant incidents affecting community stability due to letters and visits throughout the year.

3. Group tours and individual tours in the new district decreased by 20% year-on-year.

Three. working methods

(1) Raise awareness and strengthen leadership. Further improve the target management responsibility system for letters and visits, and put letters and visits on the important agenda of this unit. Adhere to unified leadership, strengthen territorial management, clarify responsibilities, and strengthen the principle of who is in charge and who is responsible, which constitutes a large petition pattern of "up and down linkage, left and right mutual response, horizontal to the side, vertical to the end", and further implements the work requirements of grasping the first level and being responsible for the first level.

(2) Strengthen study and publicity. On the one hand, leading cadres should study the Regulations on Letters and Visits and related policies and regulations, and earnestly grasp the personalities of all cadres and workers. On the other hand, we should strengthen publicity. First, strengthen the propaganda of the petitioners, enhance their awareness of the legal system, and urge the masses to petition in an orderly manner according to law; Second, efforts should be made to improve the handling potential of petition staff in accordance with the law and regulations; The third is to strengthen the publicity of the compensation policy for expropriation and demolition, and strengthen the masses' understanding of the compensation policy for expropriation and demolition.

(3) Intensify efforts to improve the handling rate. For the outstanding problems of letters and visits that have been thoroughly investigated, we should study the crux of the problem case by case, work hard on the "things to be solved" and do more practical and good things for the masses. Cases of letters and visits reflected by the masses and transferred by superiors should be closed in a timely manner in strict accordance with the time limit stipulated in the Regulations on Letters and Visits. If laws and policies can't solve it, we should clearly tell the masses, do ideological work well, and strive to make the settlement rate of letters and visits reach 100%.

(4) Strengthen supervision and focus on solving the "three most" problems of the masses. Efforts will be made to solve the hot and difficult issues that the masses care about, so that the legitimate rights and interests of the people can be fully guaranteed. Try to solve the problem of letters and visits from the masses at the grassroots level. We will continue to give top priority to handling mass petitions, strengthen the investigation, prediction and prevention of mass petitions, properly handle mass petitions and emergencies, and strive to solve the problem of mass appeals at the grassroots level and in the bud.

Fourth, work measures

1, build a station. In other words, it is necessary to establish a "reception station for letters and visits", always adhere to the principle of "stability first", conscientiously do a good job in letters, calls and visits from residents, and register, explain and reply to their reports in time.

2. Solid carrier. That is, to implement the working mechanism of "community discussion park" and collect the problems and difficulties reflected by community residents and their opinions and suggestions on community work in a timely and comprehensive manner. Through the operation of the "discussion garden", we can understand that the "discussion garden" is a "connecting bridge" to communicate the relationship between the government and the masses. Through the "discussion park" activities, not only can we clear the way, but also let residents play their own role to solve their own problems and truly become the person in charge of "democratic autonomy" management.