Joke Collection Website - Mood Talk - Job responsibilities of dealers
Job responsibilities of dealers
1. Have a high sense of responsibility, correct attitude and enthusiasm for customers;
2, must obey the work arrangement and deployment of the superior leadership;
3. Responsibilities of delivery drivers (attached: truck driver management system)
Second, the specific responsibilities:
1. The deliveryman must abide by national laws and regulations, articles of association, management system, regulations and decisions of the company.
2. After receiving the delivery notice from the warehouse, the delivery personnel should pick up the goods in time and deliver the goods according to the bills issued by the warehouse.
3. Before delivery, the deliveryman should check the correctness of the quantity of goods, issue a bill, and indicate the signature on the bill. Bulk goods must not be pulled back and must be put in baskets; If the bulk cargo is pulled back, the parties will load and unload it themselves.
4. The delivery personnel can indicate the actual delivery of the delivered goods on the bill, and then deliver the goods after delivery.
5. Fill in the delivery date, time and address according to the documents, and go through the warehousing formalities on the day of delivery.
6. The delivery personnel must sign the outbound order and make mistakes in their work. If losses are caused to the company, the delivery personnel will compensate the relevant losses.
7. The delivery department is responsible for all the delivery work of the company. When loading goods in the warehouse, they must be counted face to face with the warehouse staff one by one according to the name, specification, quantity and color of the goods listed in the delivery note;
8. After the goods are loaded, the itinerary shall not be changed without reason, and the delivery time shall be delayed;
9. If the goods are damaged, missing or lost after leaving the company, our company will bear the responsibility for the accident according to the reasons. If the responsible person is a deliveryman, our company will deduct it from his salary according to the cost price of the goods.
10. When the deliveryman delivers the goods to the customer, if the customer requests to return the goods due to quality, specifications, damage or other reasons, the deliveryman must return to the workshop on the delivery day after acceptance and handle the handover procedures with the warehouse keeper.
1 1. The delivery personnel must be responsible for delivery and return, and can't find any reason to shirk;
12, you are not allowed to use the bus without permission.
13, complete other work assigned by superior leaders.
Attachment: Driver Management System
In order to better strengthen driver management and ensure transportation safety, our drivers must abide by the Road Traffic Law of People's Republic of China (PRC) and related rules and regulations, as well as the following rules and regulations of our company:
1. Drivers must have a nationally recognized driving certificate and good driving skills before they can join the driver team.
Don't be late for work and leave early.
3. Drivers should cherish the company's vehicles, pay attention to the maintenance of vehicles at ordinary times, often check the main parts of vehicles, and spend at least one day a week checking the cars they drive to ensure that they are normal.
Drivers should spend proper time scrubbing their vehicles (both inside and outside) every day.
5. When the driver finds that the vehicle he is driving is faulty, he should immediately fill in the warranty form and describe the symptoms of the two vehicles, so that the mechanic can repair the vehicle conveniently. After the maintenance, he will confirm the repaired vehicle. If it is not repaired, he will raise an objection at that time.
6. Check whether the water, electricity, oil and other performances of the vehicle are normal before driving. If there is any abnormality, check the reason immediately, and if it is not handled properly, report for repair in time.
7. When parking, be sure to turn off the engine and get off to assist in loading and unloading. After loading and unloading, make sure that the vehicle box is closed before starting.
8. Drivers should regularly check the validity of all kinds of valid certificates of all driving vehicles to ensure that the certificates are complete before driving.
9, are not allowed to drive without permission, are not allowed to change the driving route, are not allowed to give the vehicle to non-drivers to drive.
10, no illegal operation, high responsibility for the transported goods, firm binding, careful inspection and civilized handling. Before leaving the warehouse, it is necessary to verify whether the delivered quantity is consistent with the issued bill, and solve the inconsistency immediately. If the goods are found lost or damaged at the delivery place, you must report it immediately and actively cooperate with the search.
12. When driving out or returning from the car, you must pay attention to choosing the parking position when parking. You can't park on the road or dangerous road. When the driver leaves the car, lock the doors and windows to prevent the car from being stolen.
13, resolutely put an end to drunk driving and fatigue driving. In case of traffic accidents, protect the site, report to the company and relevant departments in time, and do not deal with them without authorization.
14. The driver should record the delivery place, delivered goods, delivery time, arrival time and mileage of each trip.
15. Clean up the empty household appliances in each factory in time, unload them all and put them into the empty household appliances storage point. The work on duty must be completed by the baffle, and it is not allowed to be left to the next shift.
16, refuel according to the refueling time specified by the department, make records after refueling, and confirm the signature.
Responsibilities of the Distributor Part II The responsibilities of the Distributor are as follows:
1. Assist the manager to be responsible for the safety management of the goods in the warehouse (first in first out, timely filling the vacancy, accurate quantity).
2. Be fully responsible for the timely, accurate, fast and safe delivery of the company's goods.
3. Assist in reviewing the delivery note account, confirm the variety, specification and quantity, sign for it after the consignee, and check it face to face and deliver it to the customer.
4. Be fully responsible for the goods on the delivery note, assist the manager to adjust the goods, report the goods that are out of stock or not delivered at one time to the orderer in time, handle the accounts, report to the manager, and give customers corresponding satisfactory solutions.
5, familiar with the goods in and out of the place, familiar with the terrain, responsible for the recovery of payment, do account, goods, money, pay attention to personal safety.
6. Be responsible for sorting and displaying the goods in the warehouse, and be responsible for the quantity of the goods, and timely check and record the shortage of the goods.
7. Pay attention to team spirit and be good at communication. Colleagues should treat each other with courtesy, cooperate and coordinate with each other, and strive to serve customers.
8, identify with the company culture and philosophy, develop good personal habits, pay attention to personal image (words and deeds; Etiquette)
9. Personal goals are consistent with the company's goals. During my tenure, I love my job, do my duty, and do my duty to become an excellent distributor of the company.
10. Abide by the company's rules and regulations and obey the arrangement and scheduling of the leaders.
1 1. The company provides platforms and opportunities for employees. Individuals should pay attention to learning and improvement, improve their ability, improve their personal quality and self-restraint, and don't work with emotions.
Duties of Dealers Part III I. Departmental Functions
1) Develop end customers who need processing and distribution, value-added services and extended services, and gradually complete trade transformation.
2) According to customers' needs, reasonably arrange resources to maximize benefits.
3) Work closely with the processing department to seize valuable customers.
4) Collect customers' demand for extended processing, and provide decision-making basis for the company's later equipment investment and selection.
Two. Frame strut
Distribution managers and marketers
Three. operating duty
3- 1 distribution manager
1) Make a comprehensive marketing plan according to the company's requirements, and implement the business indicators according to the annual plan.
2) Organize to formulate the monthly (annual) work plan of the department.
3) Feedback various reports and organize business analysis and summary of the department.
4) Develop end customers who need processing and distribution, value-added services and extended services, and gradually complete trade transformation.
5) For the developed end customers, establish a regular visit maintenance system, establish a system, and gradually improve the customer management plan.
6) Obtain valuable information from end customers through the market and internal departments, and arrange development in a planned way.
7) Market analysis to provide support for the company's decision-making.
8) Resource demand analysis, management and monitoring.
9) Understand the demand of end customers for auxiliary materials, and coordinate with the purchasing department to arrange purchasing work.
10) is responsible for the management of various properties of the branch (including the distribution of fixed assets, office equipment, supplies and articles, etc. ) to ensure that the company will not suffer losses.
1 1) is responsible for coordinating the work between departments, handling customer complaints and tracking the results.
12) organize and arrange the political and cultural study of the department, and convey the relevant policies and spirit of the superior.
3-2 Responsibilities of Marketing Personnel
1) Assist the manager of the distribution department in his work.
2) Participate in formulating the monthly (annual) work plan of the department and implement the business indicators.
3) Participate in the business analysis and summary of the organization department.
4) Declare resources and plans.
5) Customer management:
A, establish detailed final customer files.
B. handling customer complaints and quality questions.
6) Accounting and maintenance of operating costs and benefits.
7) Trade data statistics and profit evaluation.
8) Work closely with the processing department to seize valuable customers.
9) Maintain customer base and collect customers' extended processing requirements.
10) work report and data management.
1 1) Cooperate with the company to plan marketing activities and implement marketing plans.
12) computer system maintenance.
13) Participate in coordinating the work between departments.
Liability of Distributor Article 4 Meaning of Distributor
Deliveryman, also known as deliveryman, refers to the person in an enterprise who is responsible for transporting goods according to the waybill to ensure that the goods can reach customers safely and timely.
The direct supervisor of the distributor is the distribution supervisor.
Responsibilities of distribution personnel
1. Assist the stevedores to load the goods to be distributed on the truck;
2. Check the quantity and packaging of the delivered goods, and handle relevant delivery procedures;
3. Check whether the details of outbound goods are consistent with the freight bill, and do a good job of outbound audit;
4. According to the customer's requirements and the company's arrangement, arrange the distribution route and order reasonably to ensure that the distribution work is completed on time;
5. Keep the goods in transit according to the characteristics of the goods to ensure the safety of the goods to customers;
6. According to the customer's requirements, transport Hongwu to the designated place for delivery and unloading, check and accept the goods, and go through the delivery procedures;
7. Sign the customer bill in time and bring back the receipt basis.
Qualifications of distributors
1, major in logistics, transportation and warehousing or above;
2, familiar with the distribution workflow;
3. Have at least 1 year distribution or related working experience;
4. Have good communication and coordination skills;
5. Good language skills and adaptability;
6. Be conscientious and responsible.
Career development of distributors
Distributors have two career development directions. First, they are in charge of distribution, familiar with distribution road conditions, and can learn to continuously optimize distribution routes and improve management ability. Second, they are warehouse-oriented, becoming warehouse managers, and warehouse work and delivery staff have something in common. Everyone needs to pay attention to the characteristics of goods, storage conditions, learn storage knowledge and storage management experience, improve their related skills and develop in the direction of storage.
Distribute employee income
The monthly income of distributors is generally between 2000 and 5000 yuan, and the income of distributors is related to their performance. Distributors in different regions and industries have different basic salary+performance commission (+bonus). The income of dealers in developed cities and well-known enterprises is relatively high, generally above 3000 yuan.
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