The working experience of salespeople is very short.

Experience is our own unique feeling in our daily work and study. General experience will have a great influence on us and help us in our daily life in the future. The following is a brief summary of the sales staff's work experience that I compiled for you. For reference only, welcome to read.

The working experience of salespeople is short-lived. For more than a month, with the help of my colleagues, I have learned a lot in telemarketing. Tell me about my experience during this time.

Telemarketing may also be the most difficult and challenging of all sales; Rejecting others always hurts my self-esteem. But I have to cross this threshold. To tell the truth, at that time I regarded myself as a hero who was "forced" to go to Liangshan. I call every day and make a lot of calls to let myself be rejected and learn to bear it. At first, it was with the help and edification of teachers, including a group of comrades, that I gradually got used to it. Others can do it, why can't I?

As a salesman, I feel a lot of pressure. When faced with the loneliness of leaving home alone, when faced with the frustration of not finishing the sales task, when faced with some unreasonable customers, once you lose your strong will, you can only escape from the marketing profession or live in a daze. Especially in telemarketing, we make at least 50 calls every day. If there are 16 working days every month, we will make 800 calls every month. It can be seen how many times we have to go through rejection, and the voice we hear the most is "rejection". If we can't motivate ourselves and each other, then we may face the cloud every day, don't want to make a phone call every day, and even feel miserable when we see the phone, because no one likes the feeling of rejection.

In the pursuit of success, you will inevitably encounter all kinds of difficulties, twists and turns, blows and disappointments. Few people in this world may have a pleasant journey all their lives, but most people, including many successful people, have suffered or are suffering from failure. In addition to having firm confidence in the goals you set at the beginning, you should go back from time to time to check whether your footprints have deviated from the track or taken more detours. If it has deviated, come back quickly, correct it quickly, summarize and review it irregularly, and ensure that the direction is always correct. As the saying goes: "A person who does not pursue progress is standing still"!

In retrospect, I still have many shortcomings and deficiencies in my work, especially carelessness. I forgot my name several times when I sent the fax and even forgot to bring my shoes when I went to the meeting. Finally, I borrowed them and they flew all over the sky. The details of such problems often occur in my life; I still can't face the problem on my own when I'm on the phone. When customers encounter problems, they are prone to panic and can't hold their ground calmly, so they just give the phone to the master or other colleagues. From this point of view, what I am doing now is very bad, including calling back. Now newcomers who have just arrived for less than a month can face these problems by themselves. I haven't been successful enough in this respect. I must try to get rid of this habit in the future, and I can't always rely on others.

Another point is that you can't distinguish between work and life at ordinary times. Sometimes troubles at work will be brought into your life, and unpleasant emotions in life will sometimes lead to a bad mood in your day. Of course, this is definitely not good, because if you are in a bad mood, it will directly determine whether you can have a receipt to repay your hard work! Therefore, in our daily work and life, we should firmly believe that depressed patients will be more depressed if they find depressed patients. Be sure to find someone who is more successful and happier than yourself. His happiness is contagious and he will find strength and confidence.

The working experience of salespeople has made me realize a different life, especially in the case of xx. The baptism under strict and rigorous management has also created my stable and practical work style. Looking back on the past step by step, I summed up the following sales experience:

First, "persistence is victory"

Perseverance and not giving up easily can lead to success step by step. Although we don't know when we will succeed, what is certain is that we are getting closer and closer to our goal. With tenacious spirit, get twice the result with half the effort. Continuous work will inevitably make people tired. Relaxation is human nature. The most difficult time, stick to it and it will pass. Similarly, in sales, customers raise various objections, give up the opportunity to explain to customers, and customers are lost; A little more persistence and persuasion will make a deal. Often hope lies in one more phone call and one more communication. At the same time, we will persistently learn the relevant knowledge of real estate specialty, so that our excellent professional quality can impress our customers from the heart.

Second, learn to listen and seize opportunities.

I think a good salesman should be a good listener. He should know all aspects of the customer's information by listening, and should not judge a book by its cover. He should not judge customers easily by his own experience. "At first glance, the customer thinks that this customer will not buy a house" and "this customer is too tricky and insincere", which leads to the loss of some customers. We should judge their potential thoughts through their words and deeds, so as to grasp the real information of customers, grasp the psychology of buyers, and hit the nail on the head at the right time.

Third, maintain long-term enthusiasm and enthusiasm for work.

I believe that hard work will make excellent employees. So from the moment I entered xx Company, I have always maintained a serious work attitude and a positive spirit. No matter what small things I do, I will try my best. To promote my products, we must first be fully familiar with my products, love my products and treat customers with enthusiasm and enthusiasm. Down-to-earth follow-up with customers has made the impossible possible and the possibility a reality, and dribs and drabs of accumulation have created my outstanding performance. At the same time, I maintained the accumulated relationship with old customers. They all fully affirmed my earnest work and enthusiastic attitude, which brought me more potential customers and made my work performance by going up one flight of stairs. This is the biggest gain and wealth I have gained from my sales work, and I am most proud of it.

Fourth, keep a good attitude.

Everyone has been in a bad state, and an optimistic salesperson will attribute it to the imperfection of personal ability and experience. They regard this as a necessary tempering process, and they are willing to constantly improve and develop in a good direction, while negative and pessimistic salespeople complain about opportunities and luck, always complaining, waiting and giving up!

The fable of the race between the tortoise and the hare is constantly appearing in real life. Hares tend to be opportunity-oriented, while turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities. Life is sometimes like climbing a mountain. When I was young and strong, I was always alive and kicking like a rabbit. At the first opportunity, you want to jump ship and take shortcuts. I want to give up my rest when I encounter setbacks. Life needs accumulation. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, step by step, every step is firmly on the road of progress, but they can reach the finish line earlier. If you are lucky enough to get ahead, your luck will run out one day.

I have always insisted on doing what I can do well, and moving forward towards my goal step by step.

The working experience of a salesperson is short and simple. As long as we give something, we always hope to get something in return. We say no pains, no gains. In many aspects of social life, this principle remains unchanged. You pay sweat, harvest rations, pay wisdom to get affirmation, and pay time to get wisdom. We also say: give peaches, give plums, between people, you sincerely pay to gain trust, help to gain gratitude and so on; On the premise that people, people and things are harmonious and others can be considered, revenue and expenditure are basically balanced.

When participating in sales skills training, sales training instructors said that the world is often more complicated and changeable than people think, and different people have different feelings about things, so their mentality will be impacted and they will slide into the abyss of imbalance and be miserable. People's helplessness and insignificance make us powerless to change the world. Only we can change it. When our attitude changes, so will we. We will change, and so will the world and things in our eyes.

For example, your client, you call him every three days, send a message to greet him on holidays, and do all the things you should and shouldn't do in the plan. However, your client didn't sign the bill with you in the end, and you think he cheated you badly. In fact, he didn't ask you. You did it willingly for him. When you do everything for him, you will be happy, and you will be satisfied if you win his approval. This is a reward. He is happy when you are happy. This is a balance of payments. If one day he really doesn't work together, your psychological imbalance is inevitable, but you should learn to take this responsibility yourself and find the lost balance as soon as possible. However, it is difficult for most people to do this, resulting in pain and hatred.

In the past two months, due to personnel changes, I was fortunate to be exposed to things that were unprofessional before. In fact, in my own concept, I believe that a person is born without defining his own scope of responsibility. A company doesn't specify your responsibilities, so you can't master other job skills. There is a sentence in Du Lala's promotion record: "We can't wait for this kind of thing, we must wait." Many times, every time we accumulate quantity and leap in quality, all we need is an opportunity. The opportunity came. Did you seize it? The future is bright, the road is tortuous, the ideal is beautiful, and the reality is cruel. However, under the clear leadership of the company's leaders, with the strong support of colleagues in various departments and the diligent efforts of colleagues in the sales department, these two months have come.

Yes, many times, when we give, we expect the return, but we seldom think: what is the return you expect? Is it directly converted into RMB cash, or the experience and happiness you get during your work? Every substance has its specific value, which can't be converted equally under different conditions. You are infatuated with others, and that person may not return your same infatuation; Work must be paid, just saying that this reward is directly converted into money or something? Whether converted into you today or you at some time in the future, I always firmly believe that the return you get is definitely greater than or equal to your efforts.

Do not complain, do not complain, work hard; Don't give up, don't be discouraged, work hard!

Let's all try our best to do the work that will definitely pay off!

I spent my summer vacation in xx and became a jade product salesman. Our sales model is mainly to tap potential customers through lottery. Although they don't like jade and know nothing about it, under the explanation of our salesman, they have a certain understanding of jade and are willing to buy it.

When we sell jade to customers, we should try to figure out the customer's psychology, what he is worried about, such as the quality of jade, whether the price of jade will be high and so on. I have also made a series of plans for this.

First, make a sales plan.

Making a sales plan and selling according to the plan is the first and most critical step to complete the sales task. The content of the sales plan not only includes how to make practical sales targets, but also my sales plan is to sign a bill every day, and the price is around 300 yuan. ...

Second, maintain old customers and develop new customers.

Customer relationship management is to maintain a good relationship with customers, which is conducive to communication with new and old customers at any time. If there is no effective follow-up maintenance for powerful customers, customers will forget you and the products you sell at the same time. Therefore, we must try our best to maintain good customer relations, pay attention to and care about every detail of customers, become friends with them, and build trust. In the field of sales, it is impossible to achieve any sales without mutual trust. Be honest with others and impress customers with your best and most unique service. I do this in my practical work; When a customer trades at the counter, I will leave his customer information. I will send them warm messages and wishes as soon as the weather changes, shopping mall activities or new products arrive. And for those customers who often go shopping, I will carefully write down their names and characteristics, so as to say hello at the first time and make him feel that you miss him like a friend. ...

Third, use active emotional contagion customers.

In practical work, salespeople must not give customers a bad feeling. Because the result of doing so will only be: first, sales abortion; Second, leave a bad impression on customers. So you should keep a good cheerful mood when you go to work every day, remember to smile and put on makeup. Leave a beautiful and deep impression on every customer who comes to the store.

Fourth, find potential customers.

Everyone on the street may become our customers, but a large part will not become your customers in the end. Customers always exist. The problem is how to find these customers. The method is to seek quality first and then quantity.

Five, understand the needs of customers

As long as customers come to the mall, most of them are in demand. We should know what customers really think by observing their faces, colors and language communication. Then use the unique characteristics of your product and meticulous service to make customers want to buy, so as to clinch a deal. Second-rate salesmen meet customers' needs. A first-class salesman is to create customers' needs, which is called "taking the heart as the top priority".

6. Diligent and thick-skinned.

The first element is diligence. This is what we often say: be careful, often call to contact feelings, and increase customers' impression of you. (of course, you can't go straight to the point. You should say hello to him first. When talking about products slowly, remember to master the skills of returning visits. )

The second is to be thick-skinned. Rejection by customers is normal and may happen every day. Therefore, if you want customers to recognize you and the products you sell, you must have thick skin and strong endurance. Don't be discouraged and depressed even if you are rejected by customers. Tell yourself: my product is the best, no one can compare. Secondly, be diligent in heart, mouth and legs. But don't insist blindly, pay attention to strategies and skills. If you blindly introduce products to customers, customers will get bored. You might as well change your words, such as praising their clothes and appearance. Everyone loves beauty, which will not only make customers feel bored, but also make you get twice the result with half the effort.

The above is what I learned after working for a month. This experience is very precious to me. This not only expanded my knowledge, but also gave me a clear position on myself. I believe I will in my future life.

There will be a lot less detours.