Summary of sales work

In view of these two months' study, I have a deeper understanding of the company's corporate culture, stamp system and the whole sales process of sales, and at the same time, I strive to fully lead the arranged work, unite my colleagues and complete the sales work of the store. The following is a summary of my sales work for you, I hope it will help you!

1 It's been one and a half months since I entered the X branch. After more than half a month's training, the members of our Class 3 officially went online on the first day of X day. It's been almost a month now, and I feel a lot. Here is a brief summary of my recent work and team situation, as well as my vision and prospect for future work.

First of all, let me talk about myself. I really never thought that I would work in sales. The interviewer who participated in the interview before also said that I am not suitable for sales, because my personality is introverted, which is not too much. So first of all, thank you for giving me such an opportunity. In less than a month, I contacted all kinds of people by selling insurance by phone, and exercised my expression ability. My speech has gradually become less formal and blunt, and I can express myself in my own language instead of reading words word for word on paper as I did at the beginning. It can be said that this is a change!

Tell me about my performance in these three weeks. I only issued three orders, and the actual underwriting has only been returned so far, and only nearly 5000 orders have been completed! I think there are many reasons for this result. First of all, I feel that my sense of responsibility for the goal is not very strong, and my work motivation is not very strong. I don't think about long-term interests, just look at the present. This is actually not enough. I must move towards high goals and high pay. Secondly, because the time is not long, my words and expressions are sometimes not very skilled, giving customers a vague feeling, sometimes too weak, not forming a strong atmosphere, making customers feel that their persuasiveness is still a little worse, and sometimes they feel that they are still not patient and persistent enough for individual customers. The customer's continuous reasons for refusal make me feel incoherent, and I don't know how to say it, which affects the probability of a single order!

So that the customer didn't answer the phone during the return visit, and the deal was made at that time, but when the underwriting was redialed, the customer kept turning off, stopping and not answering the phone. There must be a reason for this! In short, I believe that the above points will change slowly with time, because I believe that time can change everything, and we must be "safe when we come"!

Through this period of work, I have to admit the great pressure of sales work. In the face of great pressure, I think personal mentality is very important, and the winner is the one who can persist until the end! As the team leader He Dan usually said: Work happily every day, whether the bill is issued or not; Not issuing the bill now does not mean not issuing the bill in the future; As long as the goal is set and the mentality is right, the order is inevitable! It can be said that I have been thinking about these words in my mind and working hard every day!

Every day, I always treat all kinds of customers, all kinds of ugly words and all kinds of rejections with the most normal heart. I think if I can't even accept this, I won't be qualified for this job. I just always regard it as a very common thing. Besides, there is no motivation without pressure! By the way, our Class 3, whether it's from Taikang headquarters or from our-Department 2, has already left, leaving many people behind. Many people in our group have resigned recently. From the beginning of training to now, I have always thought that our Class 3 is an organic whole, but now it is somewhat emotional and helpless to lose so many people! But after all, it is people's own choice, and no one can help it. Although we don't work together and have less chance to meet each other, our friendship will never change! Because all the roads are made by ourselves, as long as there are no regrets, it is enough!

Tell me more about my "Golden Diamond League" group. Although we have the smallest number of people in this group now, we feel that the atmosphere is much more active than when we first joined the group. Everyone is working hard to make progress. I can't fall behind. I will catch up and move towards the goal! In addition, I would like to thank team leader He Dan for his help to everyone and me. Rest assured, we will prove our strength with our achievements, and time will change everything. With the accumulation of experience, everyone will become better!

Whether the past is good or bad, with the end of this month, a new month is about to begin. To be honest, my performance this month is not very good by comparison. As for the reason, I summed it up myself. In the new month, I must achieve about 50,000 achievements within 22 working days. Although the goal set is not high, I am confident to complete it! In order to achieve this goal, in addition to maintaining a correct attitude and persistence, the most important thing is to try to change the above-mentioned shortcomings, learn from others' strengths, insist on listening to excellent recordings and using your own words, communicate with team leader He Dan and excellent partners at ordinary times, find out your own shortcomings in time, make efforts to improve, and strive to move towards the goal! Faith and ideal are perfectly integrated, with high standards and strict requirements! Must be better than this month!

Guys, remember: we are the best! For-talent company, for "-X" group and for our personal future, let's work together! Because I believe that I am me, I believe that tomorrow, I believe that youth has no horizon! Everything depends on man, and man can conquer nature! It is enough to believe that you are the best!

Sales summary 2 In the past year, with the care and help of leaders and colleagues, I obeyed the work arrangement, strengthened my study and exercise, and earnestly performed my duties. All aspects of ideological understanding, working ability and comprehensive quality have been improved and promoted, especially participating in T50 1 antioxidant export Karamay Lubricating Oil Factory, which is a good exercise for me and I feel that I am gradually maturing. I have no experience in retrospect.

First, establish a sound sales system internally, with fewer personnel, but the procedures cannot be simplified.

Second, understand the regional market demand through various channels and develop it in a planned way.

The working steps are divided into three stages:

The first stage: market research (a large number of visits to customers, carpet search customers, establish initial contact)

The second stage: market analysis (classify according to the sorted customer data, find customers suitable for their products, and follow closely as target users).

The third stage: identify key customers (after several visits and negotiations, there are cooperation opinions, a certain amount, and good financial status)

Third, the shortcomings:

Customer orientation is not allowed. I need to improve my ability and work enthusiasm, study the knowledge and application of products hard, and better serve the market and customers. I want to reflect on how our product market positioning and sales strategy can better adapt to the external market.

Fourth, review and prospect:

There have been failures and successes in the past. Their business knowledge and ability have been improved. First of all, I have to thank the company for providing me with such good working conditions and having such a good and experienced superior to guide me and take me forward; Their actual combat experience has benefited me for life. What I learned from them is not only the way of doing things, but also the truth of being a man. Being a man is the premise and foundation of doing things.

Make me more familiar with the product knowledge of this industry, familiar with the company's operation mode, and establish a customer relationship group. In the market development and practical work, I learned how to locate the market direction and product direction, grasp key customers and track customers. Of course, this is not enough. We should keep learning, accumulating and advancing with the times. As the saying goes: only experience can grow. Nothing in the world is perfect. Only by constantly summing up and improving can we improve our quality.

Looking forward to 20 years, I will work harder, treat every business seriously and responsibly, strive to win opportunities, seek more customers and win more orders. I believe I will complete new tasks and meet new challenges.

Sales summary 3 I. Sales indicators:

As of February 65438+3 1 day, the sales target of 56,000 yuan in Shandong is 70,000 yuan (with annual sales schedule attached);

Second, the plan:

Overall 1, prepare the annual sales plan in the early stage;

2. Overview of development; End of annual sales

3. Make the monthly sales plan and the customer's schedule; It will start in a few months.

4. The sales table at the end of each month and the customer table for several months;

Third, the customer category:

Based on _ _ _ sales, segment the market, divide your existing customers into VIp users, four auxiliary users and other users, and comprehensively analyze users and user categories and levels.

Fourth, the implementation measures:

1, technical exchange:

(1) The technical department held a technical exchange seminar of VIP customer after-sales service department this year;

(2) Attended relevant trade exhibitions twice, and arranged a large-scale online forum during the exhibition;

2. Customer visit:

At present, there are as many as seven or eight similar brands circulating in the domestic market, and there are three or four brands in our country. Technical standards and increasingly fierce competition pose a threat to the market. To consolidate and expand the market, it is important to strengthen communication and direct coordination between customers and customers and users.

(1) strengthened information exchange with customers and was added as a VIp customer; The feeling of visiting once a month, and the level customers visit once every two months; The visit schedule is to assist customers according to the actual situation;

(2) Grasp the situation, sales are not only for the sales of our customers, but also for the delivery and direct use of customers, including my key work in 2007.

3, network retrieval:

By studying the main sales information, we found that our website and network resources have been fully utilized.

4. After coordination:

Under the current circumstances, the company still focuses on trade, "selling products instead of services". Next, we must strengthen our sense of responsibility and constantly improve the quality of service.

Customers use our products, enjoy the safe market where we provide services and long-term cooperative relations, from which we must strengthen customer awareness, seize every opportunity to contact users and provide meticulous and thoughtful after-sales service, so that the company can win chips.

This year, I will strictly abide by various rules and regulations, strengthen business study, improve my business level, and strive to complete the sales task. The challenge is coming. Since you have chosen a distant place, he has endured hardships and tribulations. I believe that the heart can win the wonderful!

In _ _ _, we will continue to strictly abide by the working ideas: during the led summer vacation led by the company, we will participate in the activities of continuous improvement of the company's strategy, timely and accurately implement the daily, order and delivery plans of the sales department, coordinate and balance, supervise and track; Participate in delivery and customer tracking, take follow-up actions to complete customers' products, continuously develop new customers and new products, and cooperate with various departments to complete the company's production and sales tasks in time.

In _ _ years, it is expected that the following main tasks will be completed:

1, formulate and modify the plan in time according to law; Customer orders are responsible for process monitoring, delivery planning and specific implementation; The coordination of transportation booking and related services ensures the normal transportation of products and leads to the time to reflect this process.

2. Deal with foreign customers and suppliers in time, such as drawing and submitting feedback, so as to know the news of international machinery market and money market in time and provide information support for the company's development and growth.

As a salesperson, we should constantly reflect and summarize every day, make a work plan for ourselves and implement it, make all preparations before contacting customers, write down the problems we think of every day and make a record of telephone calls, write down the problems that customers usually mention in the notebook, and then think over how to answer customers' questions and distinguish important customers from unimportant customers. Read some industry websites every day, go home at night to listen to some advanced sales recordings, and read some books about sales or inspirational life. Before going to bed at night, go over what you learned and what happened that day in your mind and find some old sellers' sales methods and experiences. The early stage of sales is very bumpy, so we must try our best to overcome these difficulties. At present, I don't know much about products and industries. I am willing to spend more time learning this knowledge, so that I can be independent early. My colleague is very friendly and willing to help. Everyone will help me find answers to questions I don't understand. With my continuous efforts and study, I have gradually integrated into this big family.

The following is my summary of the sales work in 2008 from four aspects:

First of all, the basic scene

This part mainly summarizes the sales performance of the past year, such as: how many products were sold in the past year, how many customers bought them, which industries these customers were mainly distributed in, how much was the overall sales, and whether the sales target issued by the supervisor was completed.

Second, the main practices

This piece can write how I did sales in the past year and what kind of methods I used to do sales. For example: what work has been done in collecting customer information and what methods have been adopted; What have you done and what methods have you adopted to convey product information?

Third, my harvest.

This piece is mainly to share what I think is better in the past year. For example, this year, I feel that I have a good relationship with my customers, mainly because I can send a message to greet every customer's birthday or important date; For example, I have achieved the sales target well this year, mainly in customer follow-up. I will record every communication with customers, so that the next communication can be clear, accurate and purposeful.

Fourth, shortcomings.

For example, the understanding of products is not in place, and sometimes customers' questions cannot be answered accurately; Another example: there are a lot of information collected by customers and many people they know, but it is very troublesome to find because there is no good record and management.

The above points are for your reference. The general experience is that you should write down-to-earth, not for a job. Only by writing carefully can I have guidance and help in my future sales work.

Sales summary 5 It's time to write a summary at the end of the year. Looking back on the past 20 years, I feel that time is really like a speeding train, too fast, and I accidentally explained it again in one year!

At the beginning of 20__, the company decided to readjust the market layout, put the original _ _ regions together and set up the second marketing department, with me as the manager of the second marketing department. To tell the truth, this decision of the company makes me happy and worried. At the beginning of 20__, the company decided that I would leave _ _ and transfer to the southeast. I was not satisfied at that time. _ _ region, where I stayed for five years, starting from scratch. At that time, for my family, for my life, for bringing home the bacon, I struggled to rely on _ _. In my eyes, I only have market, customers, sales and payment in mind. How can I treat my family's life well? So hard work and fatigue are commonplace and not worth mentioning! I feel happy to get orders and customers. Stress is the process of encountering a big order and being anxious with your opponent. The saddest thing is that the customer was robbed by a competitor.

Fortunately, my brothers in the company gave me great encouragement. No matter how hard and stressful I was, I survived. In those hard years, I have come all the way to the present. God didn't disappoint us, and we also got the due reward, that is, the company's performance grew step by step, and the company grew step by step. _ _, a company predicted by others not to last for three years, has gradually become one of the most famous photoelectric companies in China! _ _ District has always been a relatively calm place with fierce market competition. There is a market for products at all levels. There are more than 10 local photoelectric brands in _ _ district alone, which have seriously disrupted the photoelectric market with poor quality and low price. It is difficult to occupy most of the market share! Sometimes, for dealers, poor quality products just make more money, which also brings us greater difficulty. Only by investing more manpower and material resources and running fast can we gain more market share, and there are basically no other methods to get twice the result with half the effort! After half a year, the old customers are not turbulent, basically stable, and their mental arithmetic has been put down by more than half.

In 20__ years, the company staff was very nervous, and the application for adding people was delayed again and again. Many times, the office of _ _ is on duty by one person, and one person can't even cope with after-sales service, let alone open up new markets. This is very unfavorable for the company. Due to the untidiness of the staff, we were forced to stop moving forward and wait for orders from the sky. This situation makes me very uneasy when I score 12. Can this be called a market? It's called waiting to die. Too passive! Maybe not. I don't know the seriousness of the shortage. At this time, I have been complaining in my heart, and I don't know how the company's logistics support is done, how the leaders are adjusted, where the situation is more urgent, and where people are preferred! A crying child can't be hungry. I don't want to cry Who's screaming? Anyone want to add someone? It shouldn't be like this! The overall interests of the company are above everything else! Why are we sometimes forced to ignore the overall interests and pay more attention to the local interests? Why?

20__ is an extraordinary year, not because sales have increased by 60%. It is understood that the overall growth of the forging machine tool industry exceeds 70%. The injustice of 20 years is usually because our company has done a lot of work. Meeting, no more nonsense, no more complaints, no more accusations, the meeting is real, the process is happy, the result is satisfactory and the problem is solved. From now on, the meeting will change color! In the meeting, when talking about the market, we analyzed the supporting situation of each district host, how many potential and potential customers there are, and how to speed up the work. In the technical part, we have made clear the importance of new products and the urgency of developing new products. We put forward suggestions together, and we allow all departments and personnel to mobilize for the release of new products. Intensive and orderly production has not delayed market demand. In the process of building a new factory building, we also overcome various difficulties and strive to put it into construction one day earlier. How to add new people, how to manage and train vehicles, from top to bottom, we all have feasible plans! Think about this year, we really didn't talk nonsense!

In the face of correct criticism, we should be able to accept it calmly. Correcting mistakes means respecting others and yourself. I am willing to continue to accept your supervision and criticism. Criticism is more precious than praise to people with bright eyes, and I try to be like a mirror. When you meet experts, you should be able to learn with an open mind. The advantages of others are worth learning. In 20__ years, I also secretly learned a lot from the teachers around me. I praised others, too. I like being friendly with people, dealing with high-quality people and being open-minded. I think I have made progress in recent years, which is inseparable from the joint efforts of our brothers for many years! If I have a good side, I will use it to influence people in my department to do good deeds and be a good person!