An owner in Hefei complained about consulting fees and was kicked out of the WeChat group. What is the specific situation?

The specific situation is uninhabited areas. Suddenly a property management company came to collect property fees and parking fees. An owner was kicked out of the group when he questioned the charge. The owner then asked the local community for a statement. Most residential areas are managed by property management companies. The role of the property management company is to serve the community owners, who can charge the property management fee after providing the service. It is normal for the property company to have conflicts with the owners. Some property companies only charge fees and do not provide any services to the owners, which will also cause the owners' dissatisfaction. Among the owners of a residential area, one owner asked about management in the group because he had doubts about property charges, but he was kicked out of the property group because of the inquiry. The owner felt very bad and hoped that the property management would apologize to him.

First, third, no community suddenly collects property fees, and the owners raise questions in the group. Uncle Dong's home is in a three-no community. The house is rented to a tenant. Last month, the tenant told Uncle Dong that he was required to pay the property fee before parking in the community. Uncle Dong wanted to know the details of the matter, so he asked what was going on in the group.

Second, asking questions in the group was kicked out of the group, and the owner complained to the property management company. Who knows that when Uncle Dong asked questions, he was kicked out of the group by the managers in the group. Uncle Dong feels very angry. Originally, this community was left unattended, and there was no property company listed at the gate. I suddenly want to charge property management fees, and I don't know if it is compliant. Moreover, whether the charging standard of property management fee is reasonable or not is uncertain, so Uncle Dong complained about the internal management of the group.

Three, property management personnel and owners should negotiate and communicate before charging. In fact, property companies should also charge fees if they have services for the community, but the owners should be informed in advance of how to charge. Although Uncle Dong doesn't live in the community, he is also the owner of the community, but it is unreasonable for the management not to inform Uncle Dong in advance.