Joke Collection Website - Mood Talk - Curtain sales and language skills?
Curtain sales and language skills?
1, curtain exhibition hall
When selling curtains, there must be a curtain exhibition hall in the store. When customers come to the door, they will intuitively see the display effect of curtains, and they can also touch the fabric of curtains and so on.
Step 2 know professional knowledge
Don't think that selling curtains is not technical. In fact, the matching of curtains is very important. If customers come to your house, you should recommend them, such as what style of decoration should be matched with what kind of curtains. You should understand these knowledge.
3, through the decoration company sales
If you sell it yourself, the sales volume will definitely not be optimistic. You also need to cooperate with the decoration company and give you a certain commission, so that the decoration company can provide you with curtains.
4. Promotion activities
There are many festivals in a year, so we must use these festivals to promote sales, especially some large-scale festivals, and the promotion is even stronger, on the one hand, it is also to promote ourselves.
Speech skills:
Hello, Mr./Ms. X, come in and have a look. You should have seen many homes, too. You must be tired and your legs are sore. Sit down and have a rest. Have a glass of water first.
I have been engaged in this industry for x years. Do you have any specific requirements? I recommend the right one for you, which can save you a lot of time, if we don't have it in our shop. I can directly recommend you to buy it in a store that suits your needs.
Extended data:
Sales skills:
First: when you can't understand the real problem of the customer, try to let the customer say it.
Ask more questions, be curious and give full play to the spirit of asking questions, so that customers can complain more and ask more questions to understand their real needs.
Second: identify with customers' feelings.
When the customer has finished, don't answer the question directly, but avoid it emotionally, for example, I feel you. . . . . This can reduce the customer's alertness and make the customer feel that you are on the same side with him.
Third, grasp the key issues and let customers elaborate.
"Retell" customers' specific objections, understand customers' needs in detail, and try to let customers explain the reasons in detail on key issues.
Fourth: Confirm the customer's questions and answer them repeatedly.
What you have to do is to repeat what you have heard. This is the so-called part of following, understanding and following the mutual recognition between customers and themselves. This is the final transaction channel, because by doing so, you can know whether your customers know the benefits of your products, which will lay the foundation for you to guide your customers to ultimate success.
Fifth, let customers know the real motive behind their opposition.
When customers see the motivation behind them, sales can start from here, think of and say the value that customers need, then the gap between them will be eliminated, and only in this way can we establish a real relationship of mutual trust with customers.
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