Joke Collection Website - Mood Talk - Is it cheating for a child to take a mobile phone to the store to be repaired by the owner?
Is it cheating for a child to take a mobile phone to the store to be repaired by the owner?
Legal basis:
1. Consumers should confirm the "fraudulent behavior" of the merchants.
Punishment measures for consumer fraud:
Article 5 A business operator shall not commit any of the following acts when providing commodities or services:
(a) the goods sold or the services provided do not meet the requirements for the protection of personal and property safety;
(two) the sale of invalid or deteriorated goods;
(three) the sale of counterfeit origin, forgery or fraudulent use of other people's factory name, address, tampering with the production date of goods;
(four) the sale of counterfeit or fraudulent use of certification marks and other quality marks;
(five) the goods sold or the services provided infringe upon the exclusive right of others to use a registered trademark;
(six) selling counterfeit or fraudulent use of the unique name, packaging and decoration of well-known commodities;
(seven) adulteration, adulteration in the sale of goods, fake goods, shoddy goods, substandard goods as qualified goods;
(eight) the sale of goods that have been explicitly eliminated and stopped by the state;
(9) intentionally using unqualified measuring instruments or damaging the accuracy of measuring instruments when providing commodities or services;
(10) defrauding consumers of prices or expenses and failing to provide goods or services as agreed.
Article 6 A business operator shall provide consumers with true, comprehensive and accurate information on commodities or services, and shall not engage in any of the following false or misleading propaganda acts:
(a) not to provide goods or services with real names and signs;
(two) using false or misleading commodity descriptions, commodity standards or physical samples to sell goods or provide services;
(3) Making false or misleading on-site explanations and demonstrations;
(four) deceptive sales induction by means of fictitious transactions, false bids, false comments or hiring others;
(5) Selling goods or services at false "clearance price", "sale price", "lowest price", "preferential price" or other deceptive prices;
(six) selling goods or services by means of false "prize sales", "repayment of principal sales" and "experience sales";
(7) falsely claiming that genuine products sell "defective products", "defective products" and "unqualified products";
(8) Exaggerating or concealing information such as quantity, quality and performance that is of great interest to consumers, and misleading consumers;
(9) Misleading consumers by other false or misleading propaganda methods.
2. It is necessary for consumers to understand the relevant provisions of Chinese laws on how merchants cheat consumers and how to protect their rights and interests.
Article 55 of the Law on the Protection of Consumers' Rights and Interests: If a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased by consumers or the cost of receiving services; If the amount of increased compensation is less than that of 500 yuan, it is 500 yuan;
Where there are other provisions in the law, those provisions shall prevail.
3. Consumers should also ask merchants to issue invoices or receipts in time when consuming, and keep them properly. After a dispute occurs between consumers and merchants, in the process of communication and consultation with merchants, we should pay attention to collecting all kinds of evidence such as written materials, so as to complain to the industrial and commercial departments when negotiation fails, and take legal measures to safeguard their rights and interests when necessary.
4. If you complain to the local administration for industry and commerce, you can call 123 15 directly. Or report to the local news media and ask for support.
5. Wait for the results of the complaint investigation.
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