What do you think of the hotel business center?

The main function of the hotel-style business center is to print, copy, fax and translate on behalf of the guests. Business direction: sending and receiving faxes; Typing and correcting manuscripts; Entrusted agent (including goods storage); Train booking; Aircraft booking; Tourism fixed point; Characteristic management; Recharge the phone bill; Rent a car and arrange it.

the hotel business concept must be based on the hotel platform initiated by the business cooperation, and develop a unique hotel business concept based on the related concepts advocated by the hotel and the hotel industry.

Many business cooperation is not only negotiated at the wine table and dining table. Nowadays, people all have taste. Combining the negotiation environment with personal taste requires a comfortable platform for both partners, and the hotel as a negotiation platform will be presented to everyone in a new mode. Compared with traditional negotiation and cooperation, it is more convenient and concise.

some customers live far away from the place where they are discussing, but for the convenience of customers, they specially locate the discussion platform at the hotel where they are staying, thus ensuring the timeliness of business cooperation and negotiation.

workflow

1. hotel business post workflow: arrive at the post 5 minutes in advance, carry out shift change and learn about the last shift. Read the "shift book" and sign it. Check the working facilities and carry out cleaning and maintenance. Start your daily work.

2. Operating requirements for hotel business posts

Fax receiving operation: classify the faxes received on the fax machine, read them carefully and look them up in the computer according to the names of the recipients. After checking it, register it in the "Daily Fax Incoming Statistics Report" of the business center. Call the guest, if the guest is in the room, send a bellboy to his room, and at the same time make out a bill and pay it to the cashier in the front hall.

if the guest happens to be out of the room, please leave a message in triplicate, and ask the bellboy to deliver one copy to the room, one copy to the front desk, and the third copy together with the original. If the fax is received by an out-of-store guest, inform the receiver to pick it up quickly according to the information provided on the fax.