Summary of personal work of supermarket employees in 2020

Article 1 Personal Work Summary of Supermarket Employees in 2020

I am a new employee who has just joined the company. Although I am a new employee, I have been working in the company for nearly three months. . It’s the end of the year in a blink of an eye. In these three months, I have been happy and disappointed. Not only did I learn a lot of professional knowledge, but I also learned how to interact with people, which is very valuable to me. It is also a huge improvement in self-achievement. The following is a summary of my work:

Perhaps working in a supermarket feels like a very simple thing to everyone. The cashier is only responsible for cashiering, and other employees perform their duties, so there will be no difficulty. I used to think so, but now it seems that when I became a supermarket employee, I realized that many of the difficulties were not as simple as I thought. I want to say that in fact, I will encounter them no matter what job I do. Difficulty, no job is easy to do, only hard work can do it well!

After nearly three months of work and study, I can handle the work in the store with ease. Maybe these words are a bit complacent, but when something happens, people in the group will lend me a helping hand. hand. This was very touching in my heart. During these three months, I have always maintained my enthusiasm for the studio, and my mentality has been mainly peaceful. I deeply understand that as a store staff, I must not bring personal emotions to work. The customer is always right. This is the purpose of our work, so we must receive every customer with a knowing smile. Even if the customer makes trouble unreasonably, we must remain calm, maintain our own mentality, and try to avoid quarrels with customers. Conflicts arise between them.

Although I have not been working as a cashier for too long, my professional quality and business level still need to be improved. I feel that as long as I work hard and study hard, I can overcome difficulties. We need to establish a good image, because we not only represent ourselves, but also represent the image of the company. During the work period, we must proactively consult and learn from the old employees, so that we can do this work that belongs to us in a down-to-earth and conscientious manner. This is the need of the company but also the need of self-work.

During this period of work, I feel that I still have a lot of shortcomings, and my business level and skills need to be improved, so that we can not only facilitate customers but also facilitate our own work. work efficiency has improved. Of course, I feel that customer service is the most important thing. As a member of the service industry, all we can do is serve customers and make Hu Ke return satisfied. This requires us to have good personal qualities ourselves, to receive every customer enthusiastically and patiently, and not to bring our own little emotions into the work. This will cause you to have a lot of unnecessary troubles at work. In order to To prevent conflicts between ourselves and customers, we must maintain a good attitude towards ourselves.

In addition to work, we should also learn more professional knowledge about products and accounting. Only by continuous learning, continuous improvement, and continuous improvement can we stand in today's highly competitive society. Among them, this is also the preparation we make for ourselves. Only by doing these well and having enough capital can we stand out in this position. We must understand that making extraordinary achievements in an ordinary job is not An easy task.

Time flies. Although I have worked in this position for just three months, I feel very deeply. I have no choice but to be honest in my life or in my work. They have all given me a lot of help. In my future work, I should learn more and improve more, and do a better job. Let’s work hard for a perfect tomorrow.

Part 2 Personal Work Summary of Supermarket Employees in 2020

The New Year is getting closer and closer, and the new year will be full of expectations and challenges waiting for us. Looking back and pondering, recalling the past and thinking about the present, in the past year, under the wise guidance of the station leaders and the close cooperation of colleagues, our company reorganized the two major stations through changes. The new Shunhe Passenger Transport Company came into being, and our supermarket also gained achieve healthy development and growth. During the year, the leaders of our supermarket have unique vision and constantly develop new products. The newly launched hand cakes, spicy hotpot, etc. have added considerable benefits to the supermarket. But we should also be keenly aware that although some achievements have been made, shortcomings still need to be corrected urgently.

In order for the supermarket to have greater room for development in the future, I will now summarize my work as follows:

1. Actively learn all aspects of knowledge proactively.

Be able to master the attributes, functions, and prices of various commodities in order to better guide tourists to consume. For example, in cashier work, I can skillfully use computer operations, use accurate and fast cashier speed, and maintain a proactive and enthusiastic service attitude, saving time for passengers and bringing more benefits to the supermarket.

2. Abide by the rules and regulations of the station and have a correct work attitude.

In the work of tallying, I insist on arranging the shelves in an orderly and clear manner, so that I can check the out-of-stock and replenishment status of the goods at any time. I will also check the product date at any time to ensure the safety of the food, carefully clean the cargo area and dining car, create good visual effects and warm feeling, and provide tourists with a comfortable shopping environment.

3. Obey management and follow instructions, and all work will be carried out conscientiously in accordance with decisions.

This year and after the station, the newly introduced 6S management method has made my behavior more standardized, and I can get along well with the new members and cooperate with each other, helping them master the work faster, both psychologically and work-wise. Integrate into our big family.

The above is a brief summary of my work in the past year. No one is perfect and no one is perfect. Only by persisting in the spirit of continuous introspection can we grow and work better, so I do not shy away from myself. The shortcomings and solutions are proposed here, and I hope to receive generous corrections from leaders and colleagues.

1. Lack of care and patience in work, and lack of enterprising spirit of exploration in matching sales methods. In the future, I will follow the advanced pace of the company more closely and continue to learn from rectification, learning, change and promotion, so as to achieve the purpose of improving my overall business quality and marketing skills.

2. I am sometimes very lazy mentally, unwilling to use my brain to think about problems, lack flexibility in dealing with problems, do not know how to find skills, work in a rigid manner, and lack the sense of innovation. In response to these problems in the future, I will overcome my own shortcomings and apply the corporate culture and entrepreneurial spirit I have learned to actual work.

In addition, in order to better cope with the opportunities and challenges in the new year, I will also strengthen my study on appearance and appearance, and create a window for Zibo city; in terms of service attitude, I will be courteous and harmonious. Whisper; follow the "cross" policy and "three-character" norms proposed by Zhang Zhan, and truly turn the requirements of corporate management on us into a good habit; give full play to the hard-working spirit of old employees and give full play to their rich experience First, try to care for your work site as much as you care for your home.

I firmly believe that with the foresight of our leaders and the unity of our colleagues, our tomorrow will be more perfect!

Part 3 Summary of the personal work of supermarket employees in 2020< /p>

At the end of the year, a tense and busy year is about to pass, and new challenges are ahead of us. Looking back thoughtfully, in the big family of x supermarket, I have gained a lot of exercise, learned a lot of knowledge, made friends, and accumulated experience. Of course, I have also discovered various shortcomings in myself through many profound lessons. This year is a fulfilling year. My growth comes from the big family of x supermarket. It is my bounden duty to do my best for the better development of x supermarket next year. Now I will summarize my work in With the cooperation of the manager, I experienced the operating difficulties of various merchants in the post-holiday off-season, difficulty in collecting rents, and a large number of custodial staff attrition due to seasonal reasons. After solving these problems, I have gained a better understanding of the city's clothing retail market and The understanding of the market climate and the management of employee personnel have been rapidly improved. Through contact with various merchants in mediation work, coordination skills have been further tempered. In order to adapt to the changing situation, necessary layout adjustments have been made to the x market in conjunction with the company's overall plan. From the conception of the x market supermarket in March to the opening in April, I devoted myself wholeheartedly to the preparation work, from personnel recruitment, business training, shelf installation, product shelving to daily operation and maintenance. With the care of the boss and the support of all parties in the company , under the guidance of Mr. Liu and Li Dian, the x market supermarket has been able to develop and transition smoothly, and my latest business knowledge of the supermarket has been systematically strengthened.

During the period of being responsible for the x market, I tried my best to maintain the normal operation of various business activities, and no unexpected emergencies occurred. However, it is a fact that the overall potential of the x market has not been fully utilized to generate benefits. Although the development of the x market is restricted by various immature objective environments, it is a big responsibility for the failure of the x market to fully realize its potential. This also shows the limitations of one's own abilities. This is the most profound understanding gained from working in the x market. At the same time, the experience of various difficulties and pressures in the x market has greatly improved my psychological quality. No matter how great the difficulties and pressures are, I will not flinch and escape, and I can deal with them calmly and calmly. This is what I am doing in x Gains from market work.

2. Working stage of x supermarket

Due to work needs, I was transferred to x supermarket as store manager and non-food manager in June. Strengthening product management and on-site personnel management at work to improve performance is the centerpiece of all work.

Although I have joined the big family of x supermarket since it opened, and I am very familiar with the staff of x supermarket, there are still differences when it comes to specific work. In order to enter the role as soon as possible and take responsibility, on the one hand, I strengthened the study of professional knowledge, actively read books and newspapers, and humbly asked Mr. Liu and Li Dian for advice. On the one hand, we strengthened communication to understand the actual situation, communicated with the heads of relevant departments such as food, receiving, and cashiering, and had in-depth exchanges with Wen Juan, the leader of the non-food team. In a short period of time, I established a good working relationship with relevant supervisors and assumed the responsibility of the store duty manager. Together with the counter team leader, we conducted rectification and training for non-food personnel, and made adjustments to the planning and display of merchandise. Through the joint efforts of non-food employees, our sales have increased significantly. After Wenjuan was promoted to the non-food purchasing position, I also became the non-food team leader. I concentrated on starting from scratch and set strict requirements on every detail in sanitation, display, warehouse, and receiving goods, so as to create a good non-food store atmosphere. There has been a change. The close contact with employees and the ideological communication and business training provided to employees on the basis of strict requirements have improved the mental outlook of employees and brought into full play their initiative and autonomy in work. With the care and support of all departments of the company and the concerted efforts of the entire group of employees, the improvement of non-food products has been recognized by the company.

The store duty manager is responsible for coordinating the work of various departments, maintaining the normal operation of the entire store, and responding to emergencies. In this position, he is responsible for fully controlling the overall situation and making full use of this opportunity while working. The platform comprehensively improves its organizational coordination and business level, and has an in-depth understanding of all aspects of cashiering, customer service, delivery, loss prevention, fire protection, etc., discovers problems, eliminates loopholes, and becomes a competent store manager.

3. Personnel management training

As a supervisor, managing employees is a difficult compulsory course. Everyone has different experiences and personalities. How to It is not as simple as words to make the employees in this department focus their thoughts and efforts in one place. Through the study of relevant professional theoretical knowledge and its application in practical work, I have made great efforts in personnel management. A combination of strictness and care was followed.

First of all, I truly care about and respect my employees psychologically, truly consider my employees, and sincerely want my employees to improve. On this basis, targeted ideological communication and business training are carried out for employees to solve employees' thinking, establish clear development goals, and truly stimulate employees' initiative and enterprising spirit in work, and then through business training, employees understand how to do it. How to do better. In terms of work management, we are always strict and will never condone any principled mistakes. Enable the workforce to be motivated internally and have combat effectiveness externally, which can produce benefits. But people are constantly changing and developing, and personnel management will also change and develop accordingly. This requires oneself to maintain a clear mind, continue to learn and improve, and better unleash the full potential of the team.

Employee training is also an important task of a supervisor. From the earliest 5x employees in x market to 3x employees in x market supermarket and then to the training of 4x employees in class B of the six departments of x supermarket in August, after Through repeated trainings and exchanges, from the initial basic business knowledge training, through accumulation and learning, a systematic training material for employees in terms of ideas, product knowledge, sales psychology and skills, disciplinary codes, etc. was initially formed. It has been recognized by employees and achieved certain results.

IV. Learning of professional knowledge and improvement of market control skills

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing both opportunities and challenges at the same time. I am lucky to be able to participate. In an industry that is developing with the times, we must seize the opportunities and work hard. Learning, learning, and learning again are constant tasks at work and in spare time. On the one hand, the basic skills of supermarket management, product display, reasonable inventory, adjustment of seasonal products, selection of news products, and the connection of all aspects of operation, I have truly digested the required knowledge from the theory in the book to the practice in daily work. Understand and then apply it to work. On the other hand, understanding the latest market information and industry trends through various information media, and listening to relevant professional training can make one's overall thinking clearer, examine market changes from a higher perspective, and be able to make suggestions to the company's decision-makers. A strategic proposal from myself.

5. Deficiencies and work ideas for next year

As the saying goes: Three feet of ice does not freeze in one day. It has only been a year since Bijing joined the retail industry, and it has only been nearly half a year since she started working in a supermarket. However, her knowledge of the market and supermarket retail is so profound and broad. After calm introspection, I still have many shortcomings. Generally speaking, due to the short time I have participated in the operation, I am not comfortable enough in operation. This is also reflected in the following: First, the selection and control of products need to be strengthened. Due to the different division of labor, Understanding of food commodities is relatively weak. Secondly, the analysis and prediction of the market are not thorough and accurate enough, and the confidence is insufficient. This is due to lack of experience.

In response to the opportunities and challenges next year, I will adhere to the principle of pragmatism and solidity, better shoulder my responsibilities, strengthen theoretical and business learning, be brave in practice, and comprehensively improve my business level and management level, for The company devotes all its energy to its development. In short, in the new year, I will work harder to devote myself to the x supermarket business that I strive for, use development and benefits to repay the company, and realize my own life value.