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2021 Supermarket Employees Year-end Summary Sample
With the arrival of the new year, supermarkets are getting busier and busier! But don’t forget to review your work for the year! The following is the "2021 Supermarket Employee Year-end Summary Sample" compiled by me for your reference only. You are welcome to read it. 2021 Supermarket Employees Year-End Summary Sample 1
Due to work needs, I was transferred to the supermarket as a store supervisor in June last year. Strengthening product management and on-site personnel management at work to improve performance is the centerpiece of all work.
1. Supermarket work stage
Although I have joined the big family of xx supermarket since it opened, and I am also familiar with the staff of xx supermarket, there are still differences when it comes to specific work. . In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and newspapers, and humbly asked professionals for advice. On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of relevant departments such as food, receiving, and cashiering. In a short period of time, he took on the responsibility of supermarket supervisor. Worked with the manager in charge to reorganize and train supermarket staff on the planning and display of merchandise.
The supermarket supervisor is responsible for coordinating various tasks, maintaining the normal operation of the entire store, and responding to emergencies. In this position, he is responsible for fully controlling the overall situation and making full use of this platform while working. Comprehensively improve your own organizational coordination and business level, gain in-depth understanding of all aspects of cashiering, customer service, receiving goods, loss prevention, fire protection, etc., discover problems, eliminate loopholes, and become a competent supermarket supervisor.
2. Personnel management training
As a supervisor, managing employees is a difficult required course. Everyone has different experiences and personalities. How to It is not as simple as words to make the employees in this department focus their thoughts and efforts in one place. Through the study of relevant professional theoretical knowledge and its application in practical work, I have made great efforts in personnel management. A combination of strictness and care was followed.
First of all, I truly care about and respect my employees psychologically, truly consider my employees, and sincerely want my employees to improve. On this basis, we carry out targeted ideological communication and business training for employees to solve their thinking, establish clear development goals, and truly stimulate employees' initiative and enthusiasm for work. We then use business training to let employees know how to do it and how to do it. Do better. In terms of work management, we are always strict and will never condone any principled mistakes.
But people are constantly changing and developing, and personnel management will also change and develop accordingly. This requires you to keep a clear mind, continue to learn and improve, and better unleash the full potential of the team.
Employee training is also an important task for a supervisor. Through training and communication with employees again and again, xx Supermarket has initially formed a training system for employees from the initial training of basic business knowledge and accumulation and learning. Systematic training content from aspects such as ideas, product knowledge, sales psychology and skills, disciplinary codes, etc. It has been recognized by employees and has achieved certain results.
3. Learning professional knowledge and improving market control capabilities
The trend of supermarket retail industry development is unstoppable, but the retail industry is facing both opportunities and challenges at the same time. I am lucky to be able to participate In the developing industry of the times, we must seize the opportunities and work hard. Learning, learning, and learning again are constant tasks at work and in spare time. On the one hand, the basic skills of supermarket management, product display, reasonable inventory, adjustment of seasonal products, selection of news products, and the connection of all aspects of operation, I have truly digested the required knowledge from the theory in the book to the practice in daily work. Understand and then apply it to work. On the other hand, understanding market information and industry trends through various information media, and listening to relevant professional training can make one's overall thinking clearer, examine market changes from a higher perspective, and be able to make suggestions to the company's decision-makers. own strategic advice.
IV. Deficiencies and work ideas for next year
As the saying goes: Three feet of ice does not freeze in one day.
Bijing has only been in the retail industry for a short time, and it has only been nearly a year since she started working in a supermarket. However, her knowledge of the market and supermarket retail is so profound and broad. Through calm introspection, I still have many shortcomings. Generally speaking, due to the short time I have been involved in the operation, I am not comfortable enough in operation. This is also reflected in the following: First of all, the selection and control of products need to be strengthened. Due to the different division of labor, I have a lot of shortcomings. The understanding of products is relatively weak. Secondly, the analysis and prediction of the market are not thorough and accurate enough, and the confidence is insufficient. This is due to lack of experience.
In short, in the days to come, I will work harder to devote myself to the supermarket business that I strive for, use development and benefits to repay the company, and realize my own life value. Through the concerted efforts of supermarket employees, our sales have increased significantly. Later, we worked hard together, concentrated on starting from scratch, and set strict requirements on every detail in sanitation, display, warehouse, and receiving goods, which improved the atmosphere of the non-food store. We have more contact with employees, and on the basis of strict requirements, we provide employees with more ideological communication and business training, which improves the mental outlook of employees and gives full play to their enthusiasm and autonomy in work. 2021 Supermarket Employees Year-End Summary Sample 2
With the advent of Christmas Eve, all the work in 2021 is gradually coming to an end. As an employee of xx supermarket, I am honored to get this opportunity to write down my experience of working in xx supermarket and share it with everyone.
Carefully classify everything you come into contact with in xx supermarket and divide it into two types: one is "public" and the other is "private".
Let’s start with the word “public”. It gives me the impression that it is the word “strict”. There are reasons for saying this. First, xx Supermarket Company has strict written procedures for the daily work of its subordinate stores. Not only do cashiers and security guards have strict work procedures, but the details of tallying and inspecting goods are also clearly stipulated; secondly, the attitude towards handling problems is very serious, ranging from the old general manager of the company headquarters violating discipline to the customer changing an item. commodity. Regarding such issues, our attitude is based on seriousness and prudence. At first, employees thought it was not necessary, but after learning and implementing it under the leadership of the store manager, they discovered the importance of doing so. It makes our xx supermarket not only a good shopping place in the eyes of customers, but also a well-run enterprise. It also makes suppliers feel that xx supermarket is a trustworthy partner. Let’s talk about “private” again. With so many people in the store under the same roof, verbal clashes are inevitable. What is gratifying is that no matter how big the misunderstanding between colleagues was at the time, they always disappeared without a trace with a "be careful on the road" after get off work. It is not easy for everyone to work and make money, so helping each other when they are busy has naturally become a tacit understanding. In this tacit understanding, there is vitality and team spirit is naturally reflected to the fullest.
The person in the store who is on the dividing line between public and private is our store manager. She is our pride, because the store manager has always made a distinction between public and private. As a public person, she has strict requirements for her subordinates, handles problems neatly, and will never be sloppy, but she will not bring her work emotions into private. Personally, she cares about everything about her employees. Every time she gets off work, she never forgets to ask employees who live far away from her home if they have anyone to go home with. It is truly a blessing from God that we have such a good store manager!
Perhaps my experience is not deep enough and my view of the problem is not comprehensive enough, but I must increase my experience in the new year and hope that I will do better and better in xx supermarket.
Finally, I wish all my colleagues in the company a Happy New Year, and I also hope that the company’s performance will continue to prosper and become better every year. 2021 Supermarket Employees Year-end Summary Sample 3
I am an ordinary employee of the xx store of xx supermarket. From the day I stepped into the xx supermarket, I integrated myself into it. Busy work makes my life extremely fulfilling.
At the end of the year, a tense and busy year is about to pass, and new challenges are ahead of us. Looking back thoughtfully, in the big family of XX Supermarket, I have gained more exercise, learned more knowledge, made more friends, and accumulated more experience. Of course, I have also discovered many profound lessons. own shortcomings.
This year is a fulfilling year. My growth comes from the big family of xx Supermarket. It is my unshirkable responsibility to do my best for the better development of xx Supermarket next year.
When I first joined xx supermarket, everything was new and unfamiliar to me. Many things need to be taught by experienced staff, and I feel that I need to learn too much. Therefore, I watched carefully and patiently learned everything they did, from product display to out-of-stock reports; from product promotion to new product development. Learn bit by bit and remember bit by bit. Two years of work have given me training, and I have gradually become more comfortable with my daily work.
Our work is really about the details, so we must be serious and careful. Therefore, I carefully understand the function and price of each product, check the production date of the product at any time, keep abreast of the market information of similar products, and report to the store... I always insist: Whatever you do, you must do it well. . Be passionate about your work, care about your colleagues, use positive actions to infect the people around you, and drive the people around you. This is what I felt at xx Supermarket, and I hope I can do it effectively.
How to be a supermarket tally clerk? The tally clerks in supermarkets may seem to have a simple and ordinary job, but they are the ones who have the most direct contact with customers. Their every move, word and deed reflects the overall service quality and service level of the supermarket. Whether their quality is good or bad will directly affect the company's business and reputation. Therefore, the only way to continuously improve the quality and business of tally clerks is Ability can make our supermarket invincible in the fierce market competition, so the basic knowledge training of employees is very important.
1. The work responsibilities of the tally clerk and the key points for completing his daily work.
1. Tally clerks are responsible for inspecting and accepting goods and providing return services to customers.
2. Responsibilities for pricing and price label management of goods according to codes.
3. Have the job responsibility of classifying goods and displaying goods (including replenishment) according to the goods display methods and principles.
4. Have the job responsibility of providing customer consultation and shopping guide services.
5. Responsible for cleaning and commodity loss prevention management in the supermarket.
Do a good job in sales. Management produces benefits, and all management serves sales. In order to ensure the normal operation of the Fuyi store, we ensure the supply of best-selling products and prevent defects or out-of-stocks of well-selling products and seasonal products. Because the supplier's delivery is not timely, we have to prepare one month's inventory in advance for each order. Considering that most of the products in our store are sold on a consignment basis and settled according to sales volume, we can directly use the manufacturer's funds to stabilize the inventory without occupying the store's working capital. Although this ensures inventory, it is also one of the direct reasons for excessive inventory and slow merchandise turnover in our store. 2021 Supermarket Employees Year-End Summary Sample 4
With everyone’s joint efforts, the 2021xx Supermarket has finally gradually improved in all aspects and is gradually on the right track. Although for a period of time due to the tightened management of building access conditions, What makes everyone anxious about the reform of supermarket delivery methods is that although some people have quit along the way, of course there are also people who have joined, the whole process of exploration is worth it. In 2021, everyone has witnessed the arduous growth process of xx Supermarket. From the situation where the order turnover did not exceed double digits at the beginning of the school year to the current average daily turnover of about xx, it also set a record on x month x day The daily turnover of this semester is xx yuan. These are all gratifying aspects. At the same time, everyone’s working tacit understanding has also increased a lot. These are some beneficial foundations for the future development of xx supermarket.
At this moment, I will make a brief summary of the problems that have arisen in supermarket management during my work this semester:
1. In terms of purchasing: more attention should be paid to the production date and date of the goods. Expiration date; because of my negligence in this area, I suffered a big loss this time when I went to buy yogurt. In the end, I lost some money on yogurt.
Also, in the early days of xx's purchase, some goods were not available in xx during delivery, but they still filled them with other goods, which caused some problems in our product management and sales. After some negotiation and processing, this problem was solved Slowly improving.
2. Recruiting delivery persons: In the early days when the position of deputy supermarket supervisor was not yet available, I was responsible for recruiting delivery persons. Due to my mistake, I initially hired some unqualified delivery people, give? The school network has brought some negative impacts. From this incident, I tried to slowly understand how to see clearly in a short period of time whether a person is suitable to be a supermarket delivery person and whether he will adapt to the development needs of our xx supermarket.
3. Coordination of work between superiors and subordinates: During the yogurt promotion, because I did not coordinate the work of superiors and subordinates in place, there was some work disconnection at work. After a period of running-in, similar problems are basically eliminated.
4. In terms of job responsibilities: Sometimes it may be difficult to distinguish the scope of responsibilities of the deputy supermarket supervisor and the supermarket supervisor, and may impose one's own thoughts or opinions on the deputy supervisor. I have noticed this problem. , is already being improved. Of course, the responsibilities will not be divided too clearly, because as a team, sometimes things that need to be done will still be done, and things that should be thought about as a whole will still be thought about as a whole.
5. Telephone return visits: In 2021, the General Secretary conducted x telephone return visits. The main problem reflected was that there were too few types of goods in the supermarket.
6. Regarding the future development of xx Supermarket: Due to various reasons in 2021, people who placed orders generally reported that there were too few goods in the supermarket, so that some people did not continue to place orders in the supermarket after placing their first order. order, and every time I purchase goods, I only add a few new items. The funds for 2022 have been secured, and I will try to increase the number of similar product brands to meet the needs of people who place orders.
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