Why can't the software work?

If you use a vivo phone and can't download the software, you can check it from the following aspects:

1. First, check whether the network speed of the currently connected network is good. I suggest you try another network.

2. It is possible that the server is abnormal in the current time period, so it is suggested to try to change the time period;

3. Go to Settings-Applications and Permissions-Application Management -App Store- Permissions, and open the storage permission to download again;

4. Enter Settings-System Management-Multi-user, confirm whether the multi-user mode is set, cancel the multi-user setting or uninstall the application in another user mode, and switch the main user to download;

5. Back up data, enter Settings-Applications and Permissions/More Settings-Application Management-App Store/Game Center-Store-Clear cached data;

6. If the system application needs to be installed, the OriginOS 3 model can enter Settings-Applications and Permissions-the system can uninstall the application and retrieve it;

For other models, you can go to Settings-Applications and Permissions/More Settings-Application Management-":"Or more in the upper right corner-Built-in Application Management-find the corresponding application and click Install;

7. Delete the software download record after backing up the data, and then download it again;

8. Please check whether the storage space is enough. It is suggested to use I housekeeper to clean up the storage space in time, uninstall uncommon software and keep enough space.

If you have more questions, you can enter vivo official website-My-Online Customer Service-Sliding Bottom-Online Customer Service-Enter Manual Customer Service and enter the consultation.