202 1 year-end personal work summary of supermarket employees

After working for another year, don't forget to sum up your work experience and experience. The following is my "202 1 Year-end Personal Work Summary of Supermarket Employees" for your reference only. Welcome to reading.

202 1 summary of personal work of supermarket employees at the end of the year (1) Over the past year, under the correct leadership of the leaders and with the active support and great help of my colleagues, I have been able to be strict with myself, performed the duties of the foreman well, and successfully completed my work tasks, which has been affirmed by the leaders and praised by my colleagues. In summary, I have gained a lot.

First, study in daily work and constantly improve your professional level.

As a supermarket foreman, I am a cashier first. Only when the professional level is high can we win the support of our colleagues and take good care of the people below. Although I have worked as a cashier for a long time and achieved certain results, these results are still not enough. With the development of supermarkets, new requirements are put forward for our cashier's work. Through study, I can always master computer operation technology first, and always give guidance to the following comrades.

Second, do a good job in the management and guidance of employees

Although the foreman is not a big leader, he also manages a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, at work, I am always strict with them. No matter who violates the discipline, I will not tolerate it. It is precisely because I can be strict with myself, manage boldly, and care about the employees below in my life. At work, I often hear some supervisors around me complain that they are too busy. Here, talk about how to be a foreman.

(1), professional ability. As a foreman, you must master certain professional knowledge and ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a grass-roots supervisor, a person's professional ability will be very important. What you want to achieve is that you can directly guide and represent the actual work of your subordinates. The source of professional ability is nothing more than two aspects: 1 from books and 2 from practical work. In practical work, you need to learn from your supervisors, colleagues and subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have.

(2), management ability. For a foreman, management ability corresponds to professional ability. When your position requires more majors, relatively speaking, you need less management skills. On the contrary, the higher your position, the higher the requirements for your management ability. Management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. Management ability comes from books, but more from practice, so to improve management ability, you need to constantly reflect on your daily work, and use your brain to review and summarize your work from time to time.

(3), communication skills. The so-called communication refers to unblocking each other's opinions. This kind of communication includes two aspects, inter-departmental communication and intra-departmental communication (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole, so it is necessary to contact with other departments and communication is essential. The purpose of communication is not who wins or loses, but to solve problems. The starting point of solving the problem is the interests of the company, and the interests of the department are subordinate to the interests of the company. Communication within the department is also very important. As a supervisor, you need to know, master, guide, assist and care about the problems in subordinates' work, their ideological trends and even their lives. On the contrary, for your supervisor, you should also take the initiative to report, and reporting is also a kind of communication.

(4) Cultivate the ability of subordinates. As a foreman, training subordinates is a basic and important job. No matter how big the unit you lead is, remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reason. Give it to a subordinate and tell him that you may not understand what you say, you need to repeat it, and then check it. Instead of this, it is better to do it yourself quickly. But the point is, if this goes on, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, do and teach them to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions, not to turn themselves into lions.

(5) Work judgment. The so-called work ability, personally, is essentially a kind of work judgment ability, which is very important for all working people. To cultivate a person's judgment ability, one must first have a straightforward mind, or a good moral quality, which is the basis of work judgment. For the right and wrong of the world, we can have a correct judgment and distinguish between right and wrong. Secondly, as a supervisor, you should have a clear judgment, or a decision about what to do, how to do it, and who will do it, big or small. In fact, the work judgment ability is the synthesis of the above four abilities, and the embodiment of the supervisor's ability is the embodiment of his work judgment ability.

(6) learning ability. Today's society is a learning society, and today's enterprises must also be learning enterprises, and each of us must also be the subject of learning. There are two kinds of learning, one is book learning and the other is practical learning, which should be carried out alternately. Only by continuous learning can we make better and faster progress and keep up with the development of society. When we step into the society, we should take the initiative to learn and regard learning as a habit and a normal life. Learning should be extensive, professional, management, business, life, leisure and all kinds of learning. The competition between people in the future is not your past ability, but your present ability. But the way you study now, and your study now is the basis of your future competition.

(7), professional ethics. Dante has a saying: the defects of wisdom can be made up by morality, but the defects of morality cannot be made up by wisdom. For people at work, whether employees or supervisors, professional ethics are the first. It's like health, wealth, status and love are all important to a person, but health is "1" and everything else is ". As long as "1" (health) exists, personal meaning can be infinite. Professional ethics is the "1" of working people. Only with good professional ethics can the above six abilities exist, and for a company, it is a qualified talent. Professional ethics is not the same as centripetal force to the enterprise, but as an employee and a supervisor. No matter whether the company is good or not, no matter whether the position is high or low, no matter whether the salary is high or low, being responsible for one's career is a basic accomplishment and the foundation of personal development. As long as you are in the company for one day, you should ring the bell well.

These are just some personal opinions. There are still many things to do to be a good foreman. I firmly believe in one sentence: the master leads the door, and practice depends on the individual. Everything, personally, must be realized by yourself and turned into your own things. So they all respect me and obey my management. A year later, our work was affirmed by the manager.

Third, arrange the cashier's duty and shift change reasonably.

The cashier's work is not tiring, but he must be careful, so the cashier must always keep a good attitude and vigorous energy. Therefore, when arranging the work of several employees, I always try to let the cashier have a good rest and take care of their special situation without affecting the work of the supermarket.

Fourth, do a good job at the first level and share worries with leaders.

As a foreman, I will never trouble the leader for the problems that can be solved at the employee level, and I will never miss the opportunity to ask for instructions and report to the leader for major events in the supermarket.

This year, although some achievements have been made, there is still a lot of room for development. I believe that as long as I work hard with our employees, I will definitely do better.

202 1 summary of year-end personal work of supermarket employees (2) at the end of the year, the hectic year is about to pass and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. My work in 202 1 is summarized as follows:

1. Actively learn business knowledge.

After this year's job transfer, I became more familiar with the function and price of each commodity in department stores, and took the initiative to ask the manager and team leader to improve my business ability and do a better job. At the same time, seriously participate in the training organized by the supermarket, get a deep understanding, and truly digest and apply the required knowledge to the work.

2. Correct attitude, work hard and do a good job actively.

When I first transferred to the daily chemical group this year, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development ... learn bit by bit and remember bit by bit. After more than half a year's work, I got exercise, and my daily work became more and more handy.

My work is really successful in details, so I must be careful. So I carefully understand the function and price of each product, check the production date of the product at any time, know the market information of similar products in time, and report to the leader ... I always insist that what I do must be done well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in xx supermarket, and I hope I can do it seriously. In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic and positive to my customers, and be rigorous and meticulous to my work team. Actively be good at communication and coordination with colleagues, handle the relationship with colleagues, unite and cooperate, and jointly complete various tasks. Pay attention to your own shortcomings in your work and actively correct them.

3. Seriously participate in various activities organized by the supermarket.

The supermarket is busy and the task is heavy. I worked hard to overcome all kinds of difficulties, coordinated my time, and actively participated in various activities such as knowledge contests and dance competitions, and achieved good results in all activities.

20xx years of work will further strengthen and improve their work, and better complete their work.

1, strictly abide by the management system of Xinle Supermarket.

Don't be late, don't leave early, don't miss work, be full of energy, stand upright, behave generously, dress according to regulations, wear service badges, strictly abide by the management system of Xinle, and work hard actively.

2. Further correct work attitude.

I can obey the arrangement of the manager and the team leader when I finish my work seriously. I don't care about objective conditions and I don't slack off. I can communicate with the leader in time if there is any problem. Respect comrades, be helpful, and strive to create a harmonious working environment. All work can focus on the overall situation and overall interests, resolutely implement the principle that individual interests are subordinate to collective interests, and work hard.

3. Strive to improve business capabilities.

Further actively participate in the training organized by the supermarket, study hard, carefully understand the function and price of each commodity, be more familiar with the products and improve the service quality. I don't know how to ask the manager and the team leader, and strive to improve my business ability and do my work better.

4. unite colleagues and help each other.

I always insist that when I do something, I will do it well. I am passionate about my work and care about my colleagues. Supermarket is a big family. I will take the initiative to deal with colleagues, infect people around me with positive actions, drive people around me, do a good job together, and make due contributions to the development of supermarkets!

202 1 year-end personal work summary of supermarket employees (3) The hectic year is coming to an end and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, after many profound lessons, I found my own shortcomings. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year. I summarize my work as follows:

First, the market construction stage

After the Spring Festival in 2008, I was still responsible for the operation of the market building. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulties in the operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff entrusted by seasonal reasons. After solving these problems, my understanding of the clothing retail market, market climate and employee personnel management in our city has been rapidly improved. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation and cooperate with the overall planning of the company, the market layout has been adjusted. In January, the market supermarket began to conceive of opening in January, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation and daily operation and maintenance. With the care of my boss, the support of all parties in the company, and the guidance of General Manager X and Store X, the market supermarkets have developed and transformed smoothly, and my business knowledge of supermarkets has been systematically strengthened. When I was in charge of the market, I tried to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the market has not been fully utilized to produce benefits. Although the development of the market is restricted by the immature objective environment in all aspects, it is of great responsibility that the market fails to give full play to its potential. This also shows the limitations of my own skills, which is the deepest understanding I have gained from working in the market. At the same time, I experienced various difficulties and pressures in the market, which greatly improved my psychological quality. In the face of any great difficulties and pressures, I will not shrink back and can cope with them calmly. This is the harvest of my work in the market.

Second, the supermarket work stage

In May, due to work needs, he was transferred to the supermarket as the store manager and non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of supermarkets from the beginning of business, I am familiar with the staff of supermarkets, but the specific work is still different. In order to get into the leading role and take responsibility as soon as possible, on the one hand, I strengthened my study of professional knowledge, made progress in reading books and articles, and humbly asked X General Store for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Conduct rectification training for non-food personnel with the head of the cabinet, and adjust the planning and display of goods. Through the joint efforts of non-food employees, our sales have increased substantially. After Wen Juan was promoted to non-food procurement, I became the team leader of non-food products. I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. More contact with employees, on the basis of strict requirements, to give employees more ideological exchanges and business training, so that employees' mental outlook has changed, and the enterprise's enterprising autonomy has been brought into play. With the care and support of all departments in the company, all employees Qi Xin worked together, and the improvement of non-food products was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, he fully controls the overall situation based on himself, and makes full use of this platform to comprehensively improve his organization, coordination and business level while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enterprising, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them. In this way, employees can be motivated from the inside and play a role from the outside.

But people are constantly changing and developing, and the management of personnel will also change and develop accordingly, which requires self-persistence, clear mind, continuous learning and improvement, and better play the full potential of the team.

Training employees is also an important task for supervisors. From the first market 100 employees to the supermarket 100 employees, and then to the class B 100 employees in the sixth department of the supermarket in January, after repeated training and exchange, we accumulated and learned from the initial business basic knowledge training, and initially formed a systematic training textbook for employees in terms of ideas, commodity knowledge, sales psychology and skills, and discipline rules. It has been recognized by employees and received the necessary results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the industry with the development of the times, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, selection of express commodities, and connection of all links in operation, from the theory in books to the practice in daily work, I have really digested and applied the knowledge I need in my work. On the other hand, understanding market information and industry trends through various information media and listening to relevant professional training can make your overall thinking clearer, examine market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

202 1 summary of year-end personal work of supermarket employees (4) xx is about to pass, and looking back on the past year, I feel a lot. Over the past year, under the correct leadership of the station leader and with the help of brothers and sisters, the work has made some progress, but there are still many shortcomings. This year's work is summarized as follows:

First, strictly abide by the management regulations of the enterprise, earnestly perform their duties and actively participate in various activities organized by the station.

This year is a year for our xx passenger transport to improve the service quality. For this reason, the company has formulated many systems and carried out many positive, healthy and beneficial activities. Over the past year, I have been able to strictly observe discipline, never being late, never being late, asking for instructions and reporting my work to the leaders, and I have never violated discipline. At work, I can master the marketing skills skillfully, strictly operate the process, carefully study and review the specifications, characteristics and prices of various commodities, look at the commodities once a day, take advantage of the opportunity of commodity replenishment and loading, learn more about the commodity knowledge, and know the market information of similar commodities in time. Service can be polite, patient, meticulous, warm, thoughtful and smiling. In the work, we can actively learn from veteran comrades and model figures, actively communicate and coordinate with colleagues, respect veteran comrades, care about new colleagues, handle the relationship with colleagues well, unite and cooperate, and adhere to the principle of "emphasizing style in major events and style in minor events" to accomplish various tasks together. Can actively participate in and respond to the call of various activities carried out by the company and be a stepping stone for the team.

Second, deeply analyze yourself and actively participate in the activities of "five no-selves" in our station.

At the "five noes" meeting, I can carefully analyze myself, check out problems, realize my own shortcomings, correct myself, turn my own shortcomings into motivation, and turn "five noes" into "five selves" Specifically, we should have self-knowledge, self-confidence, self-discipline, self-motivation and self-adjustment.

Supermarket is a big family with complicated work. There are new products near the warehouse every day. It is necessary to fully understand the manufacturers and indicators of goods, and clean up the shelf hygiene and expired goods at any time. At work, sisters help and support each other, and make full use of their spare time to communicate with each other and study together. I take an active part in every regular meeting of the team and make careful records. I can also take an active part in activities, such as reading a good book "Work in Place".

Three. Shortcomings in work and future plans

This year, I have made some achievements in LiUxuE86.Com, but there is still a big gap from the requirements of leaders and comrades. Self-reflection Self-reflection feels that there are mainly the following shortcomings:

1, lack of initiative in work, obedient to leaders, and poor awareness of innovation;

2. There is little communication with colleagues and leaders, and communication is not in place. Always feel embarrassed to ask, embarrassed to say;

3. Lack of awareness of learning, inability to actively learn new knowledge and anxiety about new problems;

4. I can't finish every blog post carefully, and I have to deal with most of them;

As far as future plans are concerned, I am determined to do the following:

1, strictly abide by labor discipline, and do not discredit the enterprise;

2. Seriously study all aspects of knowledge and improve their comprehensive quality;

3. Take an active part in various activities organized by the site and finish them carefully;

4. Strive to improve the service quality and serve every passenger well;

5. Learn from all model leaders and make continuous progress.

6. Actively offer suggestions and try to give suggestions to the leaders. For example, make full use of the good opportunity of the Spring Festival, add some local products, and add some gift boxes with moderate price and convenient carrying, so that the income of supermarkets can be greatly increased.

202 1 summary of the year-end personal work of supermarket employees (5) With the coming of Christmas Eve, all the work of 202 1 is coming to an end. As an employee of xxx supermarket, I am honored to have this opportunity to share with you my summary of working in xxx supermarket for one year.

I carefully classify everything I come into contact with in xxx supermarket, which is divided into two types: one is "public" and the other is "private".

There is a reason why the word "male" is said first, which gives me the feeling that it is a "strict" word. First, xxx Supermarket Company has strict written procedures for the daily work of its subordinate stores, not only for cashiers and security guards, but also for the details of tally and inspection. Second, the attitude of dealing with problems is very serious, ranging from the violation of discipline by the old general manager of the company headquarters to the change of a product by the customer. Our attitude towards such problems is based on seriousness and caution. At first, employees didn't think it was necessary, but after learning and implementing under the leadership of the store manager, they discovered the importance of doing so. This makes our xxx supermarket not only a good shopping place in the eyes of customers, but also a standardized enterprise, and also makes suppliers feel that xxx supermarket is worth doing.

Besides, "private" is under the same roof as so many people in the store. There will inevitably be a verbal collision between them. Fortunately, no matter how much misunderstanding there was at that time, colleagues always disappeared in the voice of "be careful on the road" after work, and it was not easy for everyone to work and make money. When they are busy, helping each other naturally becomes a tacit understanding, and in this tacit understanding, team spirit naturally manifests incisively and vividly.

Our store manager is on the dividing line between public and private, and she is our pride, because the store manager has always distinguished between public and private, public and private. She is strict with her subordinates, handles problems neatly, never drags her feet, but she doesn't bring her work emotions to individuals or individuals. She cares about everything about employees and always asks employees who are far away from home if anyone goes home with their partners after work. We are lucky to have such a good manager!

Maybe my experience is not deep enough and I don't see the problem comprehensively, but I must broaden my experience in the new year and hope that I can do better and better in xxx supermarket.

Finally, I wish all my colleagues in the company a happy new year and hope that the company's performance will get better every year.