What should I do if my mobile phone is poisoned?

First of all, we must judge whether the mobile phone is really poisoned. Generally speaking, the common symptoms of mobile phone poisoning are automatic restart, automatic shutdown, automatic multimedia message, power consumption, slow response, and some files are lost, and software and systems run slowly. You should distinguish this clearly.

If you find the above symptoms, your mobile phone is probably poisoned. Please download anti-virus software immediately for killing. Be sure to download it in official website. After installing anti-virus software, update the virus database to the latest, and then conduct a comprehensive scan. If there is a virus, you will be prompted to delete it. After all scanning is completed, please restart your phone and scan again to completely remove the virus on your phone.

If the symptoms of the mobile phone are still not improved after the above treatment, it is recommended to restore the factory settings and check the formatted memory card. Tip: Be sure to make a backup before restoring the factory settings!

In case there is still a virus after restoring the factory settings, I suggest you double clear your mobile phone! How to double clear: When the phone is turned on, it will enter the recovery mode. Generally, an Android phone can enter the recovery mode by pressing the volume "-"and the power button. Huawei emui should press and hold the volume up button, volume down button and power button at the same time, and release the power off button after the mobile phone vibrates (the volume up button and volume down button continue to be pressed).