During the epidemic prevention and control period, Ordos medical insurance business will do this!

During the epidemic prevention and control in COVID-19,

Medical insurance handling business notice

Medical security institutions, designated medical institutions and the vast number of insured people in various flag areas:

According to the deployment of epidemic prevention and control work in COVID-19, in order to effectively block the spread of the epidemic, implement the requirements of non-essential and non-aggregation prevention and control, and effectively reduce the infection risk caused by the gathering and flow of people, we will further do the following work on the medical insurance handling business during the epidemic prevention and control period:

The vast number of insured people can learn about the online medical insurance business process through the "Service Guide" in the official website of "Ordos Medical Security Bureau", and can also conduct business consultation and handling by telephone or WeChat working group. Medical insurance agencies at all levels in our city have opened a number of telephones to accept policy consultation, business handling and appointment services (see annex for details). During the epidemic, non-urgent matters should be avoided to the medical insurance window.

First, online self-service payment

In 2023, people who handle the insurance business for urban and rural residents and flexible employees in our city can use the "Inner Mongolia tax and social security payment" applet in WeChat and Alipay to declare and pay online.

Second, online filing for medical treatment in different places.

Cross-provincial hospitalization in different places can enjoy the online self-service of "no proof materials, no audit, timely opening and timely enjoyment". Insured persons can handle cross-provincial and off-site medical self-help services through WeChat, Alipay's "National Off-site Medical Treatment" applet and "National Medical Insurance Service Platform" APP (which can also be opened for others). After the opening of self-service, you can enjoy direct settlement by holding social security card or electronic medical insurance voucher to visit designated medical institutions in different places.

(For detailed operation steps, please click: self-service is more convenient for online medical treatment in different places. )

Three, outpatient chronic diseases and special diseases for the record

Outpatients with chronic diseases and special diseases can realize direct settlement after registering in the designated medical institutions at the second level and above in our city. All designated medical institutions should arrange window personnel reasonably and put on record in time to ensure that patients with chronic diseases and special diseases in medical insurance clinics enjoy relevant treatment in time during the epidemic.

Four, outpatient service online.

Online personal account binding process: download the "Inner Mongolia Medical Insurance" APP or enter the "Inner Mongolia Medical Insurance" applet of WeChat and Alipay.

"Inner Mongolia Medical Insurance" APP

WeChat "Inner Mongolia Medical Insurance" applet

Alipay "Inner Mongolia Medical Insurance" applet

After authorized login, click "Service"-"family account * * * Assistance" to handle it in time. The authorized person (that is, the employee who voluntarily brings his family members to apply for * * * assistance) fills in the relevant information of the authorized person (that is, his parents, spouse and children), carefully reads and fills in the personal commitment letter to ensure that the information is true, complete and effective, and uploads the photo of the user's valid ID card or household registration book.

(For detailed operation steps, please click: How to apply for medical insurance in family account? Mobile phone operation is simple and fast! )

Five, the autonomous region across the alliance city medical insurance relationship transfer business.

The trans-alliance transfer of medical insurance relationship in Ordos City can be handled online in Alipay applet-"Ordos Medical Insurance Zone"-"Application for Trans-alliance Transfer in the Region".

Six, the insured unit increase, attrition declaration, approved collection.

Ordos insured units can handle the business of personnel increase or decrease, payment base declaration, collection and payment of approved units in the network hall of Inner Mongolia medical insurance public service platform. Medical insurance on-the-job retirement, supplementary examination and approval and other services will be postponed after the epidemic ends.

VII. Settlement and payment of two institutions.

Designated medical institutions in the city shall, in accordance with the principle of territorial management, reconcile with the territorial agencies of the medical insurance system, and the agencies shall timely settle and pay the medical insurance fund on a monthly basis.

The flag area medical insurance agencies should combine the actual work, keep the telephone open, arrange business reasonably, guide the vast number of insured enterprises and the masses to handle business online, and provide convenient medical insurance services for the insured units and the insured masses.