An excellent employee is often late. How to manage? Do you want to dissolve?

A female colleague in the company's e-commerce department does channel operation promotion. Very talented, usually people are smart, so they grow faster. Recently, her performance is the best, but she is always undisciplined, taking time off at will, always thinking about rest and being late for work! But she felt nothing. After talking to her several times, she always smiles and says she knows, but it will still happen. What do you say about such employees?

Let's talk about the reasons why employees are late. 1, ignoring the rules. Because of his outstanding performance and more valuable position, he disdains the rules and regulations of the company and departments, and feels that his ability is superior, so he has workplace privileges. These privileges are just right. 2. Regional traffic problems. Many companies are located in remote areas and do not provide accommodation for employees. Employees have to go to work far away and have to change trains several times. Employees simply can't keep up. If they want to be in place on time every day, they need to get up before dawn and hurry up. Therefore, employees have a long commute time, and uncertain factors often lead to uncertain commute time. 3. Working hours. Some companies work extra hours. Overtime was added until two or three in the morning, and I had to go to work at nine the next morning. How do employees ensure normal working hours? 4. something special. Some employees may be late for a period of time every day, for example, their loved ones are seriously ill and need to be taken care of.

If it is the first kind, we have to mention broken window theory in management, because broken window theory thinks that if we leave the bad phenomena in the environment unchecked, it will induce people to follow suit or even get worse. "

Punching in to work seems trivial, but it is a big deal for grassroots employees. This is not only a matter of personal professionalism, but also a matter of execution of an enterprise. If you are late once or twice occasionally for special reasons, you can understand and forgive. If the leader is generous, he can even turn a blind eye without punishment. However, if employees regard the company's discipline as a child's play, it is common to be late and leave early, so it is no small matter. If this employee was really that good, she wouldn't be late. You have seen which company's executives need to punch in every day, and all the people who need to punch in are grassroots employees. Grass-roots employees can't even do things like punching cards well, and they are not excellent at all.

If "excellent" means performance, it means that her personal performance has nothing to do with attendance. But at the same time, we should also consider two questions: will her lateness have a negative impact on other colleagues, departments, companies and customers? Are the performance and achievements of other employees in the department related to attendance? If the answers to both questions are negative, can we negotiate with the company's top management to cancel the attendance of this department? Or can excellent employees get some "work flexibility" rewards for their performance? For example, General Electric Company, one of the world's top 500 companies, has a system: outstanding performers can get "points" in exchange for flexibility in their work. The more points you earn, the more right you have to decide when, where and how to work, including choosing to work from home. Modifying the system is not for this excellent employee, but the existence of the system should not be a decoration, which can promote the achievement of the goals of the company and departments and improve the job satisfaction of employees.

Zhang Xiaolong, the vice president of Tencent and the father of WeChat, works in Guangzhou, but she is too lazy to go to Shenzhen for a weekly meeting every Monday because she can't get up in the morning, so Ma asked her secretary to wake her up early in the morning. Zhang Xiaolong can't sleep late now, but after getting up, he still doesn't want to attend the meeting, on the grounds that the road is too blocked, for fear of missing it! So Ma Hua Teng thought of another way: send a special car downstairs to pick up Zhang Xiaolong on time every Monday and take her to the meeting! Now she has no reason to postpone.

Of course, in the case of Zhang Xiaolong and Ma, we don't want you to do this. It's just that excellent employees are hard to come by. Being late is not necessarily a serious violation of company values like "honesty". We should try our best to solve this problem. Generally speaking, departments such as sales, which often go out to undertake sales directly, do not need to take part in the work, because their performance is easy to quantify and they often have to work overtime. Human resources, administration, finance, operation technology, post-production, customer service and other departments all need attendance, because as support departments inside and outside the company, they must ensure that their working hours can provide services to other departments and customers. If the attendance system cannot be abolished, it must be strictly implemented. For example, the company stipulates how much salary to deduct for being late, so do it, otherwise it will be difficult to manage other employees in the department. We should also find an opportunity to interview this excellent employee, find out the reason why she is often late, and find out the solution to the problem. Since the working hours have been approved, they must be observed. What do you mean if you don't object and don't abide by it? Today you are like this in your work and rest, so tomorrow, in terms of quality standards, customer treatment and professional ethics, why should I trust you?

Excellent employees are hard to come by, and being late is not necessarily a violation of the company's values. Enterprise managers should not be across the board, but must analyze specific problems and try their best to solve them. If the attendance system cannot be cancelled, it must be strictly implemented. Otherwise, it is difficult to manage other employees in the department. ? Three ways to deal with my management. The first interview, sign for the punishment record. Criticize in public for the second time and sign the punishment record. The third time I was laid off directly for a long time, and resigning was my choice. Excellent employees have coaches, and even the best employees have some problems. We should use our own advantages to help employees get rid of their shortcomings. The bottom line is the system of the company.