Master, tell me how do you know that your mobile phone is poisoned?

If it is necessary to identify whether the mobile phone has a virus, Samsung mobile phones generally recommend the following steps for investigation and handling:

1. With the Intelligent Manager (Memory Manager), you can scan the device safely, detect the memory of the device, and find out whether the device has threats or malware.

2. Download more secure mobile phone security software to scan your mobile phone.

If the mobile phone detects a virus, it is recommended that:

1. Back up important data (contacts, photos, memos, etc.). ) and restore the factory settings.

2. If the above operation fails, please bring the purchase invoice, maintenance card and machine to the service center for inspection. The address information/customer service telephone number of Samsung Service Center can be inquired in the following ways: Please visit the page of Samsung official website Service Center-select the product you want to inquire and search in your province and city.

Tip: If there is no service center in your city, please contact the after-sales service centers in neighboring cities first and ask if you can check and repair by mail or express delivery.