Selected articles about bank work experience

In a small way, work is a job, in a big way it is a belief. Everyone has their own world view and career outlook, and a suitable job is very important to everyone. Here are a few sample articles about bank work experience that I have compiled for you!

Articles about bank work experience Selected Chapter 1

Times are changing, the environment is changing, and the work of banks is also changing all the time. New things appear and new situations happen every day, which requires us to keep up with the situation and work hard to change. themselves, better plan their career, learn new knowledge, master new skills, and adapt to changes in the surrounding environment. Now CCB further strengthens bank-wide counter service management, improves counter service quality, and shapes CCB's state-owned business The bank has a good corporate image and has made great efforts to promote and promote various reforms across the bank and the construction of a modern financial enterprise. It has also formulated bank-wide counter service management measures and counter service standards.

Seeing the huge development potential of CCB has increased our sense of urgency for our own business development. Next, I will review myself and share my thoughts on the shortcomings that Director Zeng raised about our daily work status.

The service work of the bank requires us not only to be full of enthusiasm for the work, but also to have a heart to pursue perfection.

In fact, customers are the "examiners" we face every day. If our bank employees come to work every day and are lazy, have sloppy makeup, or even speak indifferently and have a stiff attitude, then think about it for a moment, will you pay due respect to the staff at the counter? Answer all questions and smile. Be courteous, affable, noble and elegant, dignified and generous, and impeccably composed.

These are our service standards. Ask yourself how well we have achieved these standards. The customer's attitude towards you is actually a mirror of your own words and deeds. Don't always find fault with the mirror, but should change it. Reflect more often on what is not good enough about the person in the mirror and what needs to be improved.

As a front desk salesperson, I have reflected on several shortcomings raised by Director Zeng. Due to my working years and age, I cherish my current job and I think that my business ability is still good at work. Considerable proficiency, able to quickly and skillfully handle daily business, be careful and patient, work hard, work hard to communicate with customers, resolve various conflicts, sometimes encounter unreasonable customers, be able to tolerate and understand them, and ultimately Also gain understanding and respect from customers.

The shortcoming is that the standing posture may not be standard enough. I will always remind myself to correct it in my future work.

Also, as an old employee, I would like to offer some effective suggestions based on my feelings for CCB. Nowadays, the phenomenon of customers queuing up in branch offices is serious, and the feeling when entering is chaotic and chaotic. I suggest that lobby guides should be set up to proactively answer customer questions and guide customers to quickly complete various procedures. Establishing a comprehensive counter to reasonably connect and unify public and private business can improve the efficiency of tellers handling business and relieve the pressure caused by customers queuing to a certain extent.

In my future work, I will consciously strengthen theoretical study, professional knowledge learning, learn from colleagues around me, further improve my own knowledge, especially public business knowledge, and comprehensively improve the level of comprehensive business knowledge. Develop your strengths and make up for your shortcomings with the guidance and help of leaders and colleagues. Improve your ability to perform your job, and strictly require yourself to train yourself into a comprehensive bank employee.

Part 2 of selected articles about bank work experience

Competition in the financial industry is a competition of credibility and service. Whoever has a good reputation, provides good service, and can better adapt to the needs of customers will be able to occupy more markets. Banking services reflect the level of bank management, nurture the bank's own culture and the spiritual outlook of its employees, and are a brand displayed to the public.

So how to achieve this goal? The author believes that as a service industry, banks are based on service. Only by continuously enhancing service awareness, changing service concepts, and strengthening service measures, from the perspective of service quality, service means, service content, service attitude, and service environment Only by focusing on other aspects, paying close attention to high-quality and civilized services, and forming a "big service" pattern can the overall level of high-quality and civilized services be improved. 1. Fully understanding and understanding of service is the driving force for developing high-quality and civilized services

Service is a kind of management. The improvement of high-quality and civilized service levels must rely on strict, standardized, and scientific management. Strict and standardized management can promote the improvement of high-quality and civilized service levels. The quality of high-quality and civilized services reflects the level of a bank's management. Therefore, banks should strictly rely on management systems in the process of implementing high-quality and civilized service strategies. Including job specifications, uniform dress, appearance and manners, civilized language, telephone language, etc., these must be formed into a system and become the code of conduct for employees and strictly implemented.

Service is a culture. The bank's construction of a service culture system includes: employees must have a service spirit of love and dedication, service-oriented ethics and values, a pragmatic spirit of selfless dedication, solidarity and hard work, mutual help and hard work, and therefore The "one ship" mentality and the pride of being a bank employee, etc. This kind of enterprise spirit with industry characteristics can enable bank employees to establish risk awareness and benefit awareness, thereby giving full play to the motivating effect of this service culture.

Service is a spirit. The core content of the bank's civilized and high-quality service activities is to guide employees to establish a correct sense of value, professional ethics, and professionalism, to serve as a service concept that promotes prosperity and honor, and to put credibility first, high-quality service, and honesty and law-abiding as the service concept. Professional ethics standards. Establish and improve employees' service awareness and service behaviors, and establish the concept of customer first, proactive service, and overall service. Civilized and high-quality service activities are a long-term systematic project. From leaders to employees, from the first line to the second line, from business operations to internal management, from inside and outside the industry, they must cooperate and coordinate with each other to transform the company's business goals into people conscious action.

Service is the carrier of bank operations and an indispensable organic component of bank operations. Banking operations must be realized through banking services, and banking services are essentially bank operations. In today's increasingly fierce competition in the financial industry, a bank's service scope, service content, service efficiency and service attitude directly affect the number of customers it can attract and work efficiency. Therefore, improving the service level of a bank is related to the scale of bank operations. Quality and efficiency are related to the bank's competitiveness and determine the bank's operating efficiency and long-term development.

The core of banking services is to maintain and strengthen relationships with customers. How to win the market sustainably is a problem that every enterprise needs to face forever. Banks must always be customer-centric and adjust themselves. Their services must shift from simply operating financial products to maintaining and deepening connections with customers. It is not enough to just focus on meeting customer needs. They must also study the complex factors behind customer needs. , only by firmly grasping the core of maintaining relationships with customers, being market-oriented, and meeting the multi-level needs of customers with high-quality, diversified, and distinctive services can we gain sustained momentum for our own development. The concept of "customer" is a concept of "big customer". Not only the customers directly served by the bank, but also the departments that have a restrictive relationship with the bank's services and even the bank's own employees should be regarded as customers. When dealing with relationships with customers, banks should establish awareness of the big market and big customers and the concept of "service is a whole process." Build a new type of bank-enterprise relationship, coordinate and manage the factors that restrict the relationship with customers, and enhance customer stability. Without good service guarantees, even customers who are attracted temporarily may run away. Quality service is credibility.

2. Strengthening and improving service awareness is the prerequisite for developing high-quality civilized services

It is necessary to fully mobilize, in-depth mobilization, build momentum, and publicize high-quality civilized services. High-quality and civilized service is related to the corporate image. Therefore, it must be fully mobilized and all employees involved.

Internally, employees are urged to master the content of high-quality services through centralized examinations, surprise inspections, simulation tests, centralized training, etc.; externally, extensive publicity is carried out through newspapers, radio stations, television stations and other media to expand social influence.

Clear goals, formulate plans, implement them step by step, and assign responsibility to each person. Carry out an overall plan for civilized service work, formulate phased goals, and refine and enrich the work based on its own reality. Decompose the goals layer by layer, assign responsibilities to each person, ensure personnel are assigned positions, tools are positioned, operations are finalized, services are scheduled, and efforts are made to achieve an orderly work order.

Improve the mechanism, strictly assess, disclose standards, and honor rewards and penalties. Continuously improve rules and regulations to standardize and institutionalize service behavior. It is necessary to establish a strict reward and punishment system based on the actual situation of the bank, formulate and improve strict job specifications, specific service standards and business operating procedures for each business, and at the same time, relevant rules and regulations such as business management, business operations, and internal management shall be implemented in accordance with The professional division of labor is systematically improved, sorted and compiled, and all employees are required to memorize and memorize each operating procedure for their position and use it skillfully and standardizedly. From receiving the first customer to seeing off the last customer every day, all aspects of work must have unified, detailed and clear standards, so that every employee can receive customers politely, politely and appropriately, and handle business standards and Fast and accurate, making customers feel harmonious, friendly and warm.

Implement the "top leader" project and provide high-quality and civilized services. High-quality and civilized services are not just a matter of service. Commercial banks rely on excellence to win in market competition. High-quality service is the foundation for business success and efficiency, so it must be placed in an important position and incorporated into the overall thinking of work decision-making to fully implement the "top leader" project. It is necessary to establish a leading group for high-quality and civilized services with the president as the leader. All grassroots branches and business departments must also sign high-quality service responsibility letters at all levels, quantify and refine various indicators, divide responsibilities into people, and include the president Assessment of management by objectives system. In the work arrangements at the beginning of each year, high-quality civilized service work is regarded as the main line of work throughout the year, and we are constantly focused on it.

Providing good service is a comprehensive task related to the social image of the bank and affecting various business activities of the bank. Therefore, every institution, every department, and every employee of the bank must support and cooperate with each other to enhance services. awareness, take the overall situation into consideration, give full play to the overall function, and strive to improve the service level and service quality of the entire bank. Establish a "one center, four levels" service pattern, that is, customer service is the center, the front line serves customers, and various service windows and departments provide customers with a wide variety of financial services with high efficiency and good quality; the second line is the first line In terms of service, all management, technology and logistics departments must find ways to provide good services and provide guarantees based on the needs of the front line; leaders serve the masses, and leading cadres must understand the people's conditions, care about the work and life of employees, and mobilize employees' work enthusiasm and creativity; superiors To serve subordinates, superior banks should make overall plans and guide the high-quality and civilized service activities of grassroots banks, so that there are plans, plans, inspections, and rewards, constantly improve work styles, improve work efficiency, and actively provide support and support to the work of subordinates. coordination.

Three selected articles about bank work experience

For me, 20XX is a year to strengthen learning, overcome difficulties, expand business, and grow rapidly and healthily. This year It was huge in shaping my career. I have been engaged in payroll agency for a full year. Under the leadership and guidance of my leaders, I have learned a lot of business knowledge and principles of life, and the ups and downs I have experienced from it are the most profound. My leaders fully trusted me in all aspects of my work and boldly let me use my talents, from which I got a good training. Counter marketing is my weakness, but my leaders still give me full encouragement, which makes me more confident to face difficulties, so that I can study, improve and make continuous progress in a more targeted manner.

The work situation is now summarized as follows:

First of all, in terms of thinking and work, I can be more proactive in learning the various operating procedures and various system documents of China Merchants Bank and master them in a timely manner. , the dedication and sincerity of all my colleagues are always inspiring to me.

During my work, I was able to humbly ask my colleagues for advice, and learned a lot of professional knowledge and skills beyond books. I also deeply realized the importance of team spirit, communication and coordination, and at the same time accumulated a lot of experience for myself in my future growth. A small fortune. In terms of work, I have a strong sense of professionalism and responsibility. I am able to work hard, not be picky, and conscientiously implement every job and task assigned by the leadership. In my daily life, I always pay attention to market dynamics. On the premise of grasping the objective environment, I study customers. Through customer research, I understand the customer's business needs. I strive to satisfy every customer and maintain every customer through my own efforts. customers.

Secondly, in terms of skills, I personally can actively invest and train myself. During this year, I have always maintained a good working condition and strictly required myself to be a qualified China Merchants Bank employee. , based on their own work, concentrate on studying and training business skills, so that they can shine and shine for China Merchants Bank in their ordinary positions.

For me personally, my money counting skills have exceeded the standard, but there is still a certain distance compared with my skilled colleagues in printing subpoenas and typing. Therefore, I use every moment to practice more. , because I know that as front-line employees in savings positions, we should strengthen our business skills so that we can be handy at work and better provide convenient, fast and accurate services to our customers.

Third, in my daily work and life, I can integrate into the big family of China Merchants Bank in a timely manner, actively face work, work together with everyone, and help each other. In actual work, no matter which industry or position we are engaged in, we cannot do without the cooperation between colleagues, because a drop of water can only survive in the ocean. Only by communicating, cooperating and uniting between different departments and colleagues can we improve work efficiency and create more extraordinary achievements.

Fourth, service. As a service industry, banks, in addition to selling their own tangible products, more importantly sell their intangible products and services. The various business objectives of banks need to be achieved by providing high-quality services. It can be seen that, Service is the most basic issue for banks. Providing good banking services and protecting the interests of financial consumers is not only the legal obligation of banking financial institutions, but also the need to cultivate customer loyalty, enhance bank reputation, and enhance comprehensive competitiveness.

Every day I am infected by the smiles of my colleagues and moved by their enthusiasm. CMB’s services embody the concept of “customer first” everywhere. In the process of working at China Merchants Bank, I gradually understood that "customer-centered" is the essential requirement of all service work, the purpose of banking services, a rational choice after fierce competition, and the pursuit of customer-centricity. The realistic requirements for the realm of ***birth and victory. Banking is like life. An occasional episode or a customer's gentle "thank you" ignites the passion in the heart; a customer's incomprehensible complaint requires patient explanation. Passion makes me enthusiastic about my work, and patience makes me treat my work carefully, striving to do every small detail, and strive for excellence. Only when passion and patience complement each other can the most beautiful sparks be created and work can be done.

To provide good banking services and gain the trust of customers, many people believe that good professional ethics and strong professional qualities are the foundation; care, patience, and enthusiasm are the keys. I believe that to truly be "customer-centric", the above conditions alone are not enough. Banking services must be "deeply rooted in people's hearts". We must not only firmly establish the concept of service deep in our hearts, but also penetrate into the hearts of customers. In the world, truly grasp the needs of customers instead of just making superficial remarks. We often propose "service with heart", which means that we must be close to the customer's thoughts and correctly understand the customer's needs. We must think of things that the customer does not expect in advance and exchange sincerity for the customer's long-term understanding and trust.

Nowadays, society is progressing day by day, and people are no longer satisfied with the formal improvement of bank services. Arrange more chairs, add some candies, smile and provide standing service. These formal measures have been taken for granted by society, but fundamentally Changing the service consciousness and truly providing the most effective, high-quality and most needed services to different customers is the key to making "God" tempted.

"Being deeply rooted in people's hearts" requires us to firmly establish a sense of service in our hearts, instead of passively and mechanically dealing with customers. We must always keep customers in mind and always think about our own performance from the customer's perspective. . It also requires us to grasp the true inner needs of customers in a timely and accurate manner, and to be able to address customers' urgent needs and think about what customers think. Different customers have different needs and psychology, so we need to dig deep and track them dynamically. We need to differentiate between customers and market segments: For ordinary customers, formal service improvements may gain their great recognition, such as the door-to-door greeting of the lobby manager, the smiles and polite words of the counter staff; for VIP guests, more needs to be done Consider how to shorten waiting times, save transaction costs, and provide personalized services and value-added services. In addition to being timely, accurate, and in place, serving customers must also stimulate customer needs.

While keeping customers in mind at all times and everywhere, we must not forget risks. During the service process, we must strictly adhere to the principle of moderation. Service processes and methods must be in compliance with laws and regulations to prevent over-service.

Finally, let’s talk about my shortcomings: Due to job restrictions and personal factors, counter marketing is a weakness of mine. With the guidance of my leaders and the help of my colleagues, my personal marketing skills have improved. As the saying goes: Don't be afraid of trouble, just be afraid that no one will cause trouble. The more troubles you have, the more friends you have; the more friends you have, the more opportunities you have to develop your business. Therefore, in the future, I will actively and conscientiously practice marketing skills, seize every opportunity to develop business, and do a good job in daily marketing.

20XX has passed. In the new year, I will always maintain an "empty cup mentality", learn with an open mind, and continue to work hard. In future work, I should also strive to do the following points :

1. Establish a spirit of dedication, dedication and selfless dedication.

Bill & middot; Gates once said this: "When I wake up every morning, when I think about the huge impact and changes that the work I am engaged in and the technology I have developed will bring to human life, I would be extremely excited and excited. "So what made his career possible? What created his wealth? It's responsibility and passion! I think responsibility is an attitude towards life and a manifestation of cherishing the future and being dedicated to one's work. , and passion is the perfect embodiment of responsibility. It is a powerful force for career success. This power gives us sufficient motivation and courage to be at the forefront of our positions, creating first-class performance for us, and adding to our Build a harmonious enterprise. Responsibility promotes development, and passion achieves career. I will start from the small things around me, and from now on, I will shoulder the responsibility, fill my work with passion, work hard, and gain more excitement and miracles!

2. Strengthen business knowledge learning and enhance awareness of compliance operations.

As front-line employees of branches, we must effectively improve business quality and risk prevention capabilities, and comprehensively strengthen counter marketing and counter services. This is the most practical task of our counter staff, and serves as a bridge between customers and the bank. effect. Therefore, when working in the cabinet, insist on being a "careful person".

"There is nothing without rules." Strengthening the awareness of compliance operations is not an empty talk. Sometimes, we always feel that some rules and regulations are restricting the management of our business and restricting the development of our business. If we think about it carefully, this is not the case. The establishment of various rules and regulations is not the product of imagination, but the result of experience. Based on many practical work experiences and lessons, only by acting in accordance with various rules and regulations can we have the ability to protect our own rights and interests and safeguard the rights and interests of our customers.

3. Enhance the awareness of implementation and supervision of rules and regulations to prevent cases.

Whether the rules and regulations are implemented or not depends on the employees’ clear understanding and proficiency in various rules and regulations. Failure to follow the rules and not escaping from the rules are taboos in various industries. Youdao, regarding the implementation of rules and regulations, front-line tellers must start from the inside, handle every business correctly, carefully review every bill, supervise the legality and compliance of authorized business, and strictly implement business Operating system security precautions, resisting various illegal operations, etc., do a good job of mutual restraint and mutual supervision, and cannot deviate from the rules and regulations to hinder colleagues or one-sided pursuit of economic benefits. Insist on acting in accordance with the rules from beginning to end. Only in this way can our system be implemented and the security of our funds can be guaranteed. No matter how good the system is, if it cannot be implemented well, it will go to its opposite.

I believe that opportunities always favor those who are prepared, and only through lifelong learning can we continue to innovate. Knowledge creates talents, and positions create dreams. There is a career that requires youth and ideals to pursue, and there is a pursuit that requires hard work and sweat. I hope that China Merchants Bank, where I work, will always be young and magnificent, prosperous and developed!

About the bank Four selected articles on work experience

Time flies, and in a blink of an eye, I have been with *** of xx Bank for five years. When I was a newcomer to society, I could clearly see the scene when I walked into xx Bank with full enthusiasm and beautiful vision. Since I entered the industry, I have been working at the front-line counter. In the atmosphere of xx Bank’s management philosophy of “inspiring people to make progress, forcing people to make progress”, with the help of leaders and colleagues, I have always strictly required myself to work hard to learn professional knowledge and improve my professional skills. skills, improve business quality, work hard in different positions, become more and more experienced, and increasingly confidently provide customers with satisfactory services, and gradually grow into the business backbone of the new district branch in the past five years, in the big family of xx Bank. I have gone from ignorance to maturity, walking on the road of xx of my choice, being diligent and self-disciplined, loving my job as my home, my steps will be more determined and more confident.

1. Study hard, practice hard, and be dedicated to my job.

When I first entered xx Bank, I was assigned to the position of savings cashier. I often heard others say: "Savings cashier is a boring position with endless things to do.

When I first came into contact, I was scared, but my reluctance to admit defeat determined that I would not give up, and I have been working in this position for five years. At that time, I could be said to be starting from scratch. I was unfamiliar with the business and had weak skills. I often encountered difficulties in handling business. The strong sense of frustration made me silently compete with myself in my heart. If I want to do it, I have to do it. Actively and conscientiously learn new business and new knowledge on weekdays, and humbly ask leaders and colleagues for advice when encountering something you don’t understand. I know that to provide customers with high-quality services requires strong financial expertise and basic operational skills.

As the saying goes, "Diligence leads to excellence, while playfulness leads to waste." For this reason, I have set "four points" for myself, namely: get up earlier, go to bed later, rest less at noon, and play less in daily life. . Before and after work, I am always accompanied by subpoenas, keyboards, and money counting papers after work. Every day, like a sponge absorbing water, every second counts to learn business and practice basic skills. Compared with other skills, counting money is my weakness. In order to improve the speed and accuracy of counting money as soon as possible, I humbly asked the money counting experts in the industry for tips and experience in counting money, and corrected my irregular actions. Practicing over and over again, although I am very tired after a day's work, but with my love for the work of xx bank and my determination to never admit defeat, I often practice until late at night.

When I received a call from my mother who was away from home, I always said that I was doing well and asked her to take care of herself. In fact, only I knew how sad I was. In order to adapt to the requirements of the job as soon as possible, I only go home once a year to reunite with my family. The rest of the time is spent on continuous study and work. The hard work pays off. After long-term and hard practice, my overall skills have been greatly improved.

I always maintain full work enthusiasm and good work attitude in my daily front-line services. xx Bank is a young bank, and every customer is developed through the hard work of its employees.

This not only requires us to have skilled business skills, but also requires us to provide fast and high-quality services to each customer based on their different psychology and needs.

In my daily work, I motivate myself with the service concept of "building a brand bit by bit, starting from every little thing." I remember one time when I was getting ready to get off work, a customer looked anxious. I rushed in and said that my card and ID card were stolen and asked to report the loss. According to the regulations, valid documents are required to report the loss. However, facing the anxious customer, I comforted the customer and told him not to worry; while restarting the phone, We will inquire according to the ID number provided by the customer, find out his card number, and assist the customer to make a phone call through our 95577 customer service hotline to avoid possible losses. Such small things happen all the time around us, although they are trivial things. These little things reflect the quality of the employees and the culture of the company.

My position is a small window, which is the link between the bank and its customers. My words and deeds represent the XX Bank. Image, for this reason, I often remind myself to insist on doing "three-tone service," "stand-up service and "smile service", patiently and meticulously answer customers' questions, face the rudeness of individual customers, deal with it skillfully, and do not hurt the kindness; When receiving compliments from customers, be modest and prudent and guard against arrogance and impetuosity. I never say "no" easily to customers and try my best to meet their business needs without violating the principles. I always adhere to the idea of ??"customers first", treat customers' matters as my own, think about problems from other people's perspective, and be anxious to customers. The most urgent thing is to think about what the customers want. After continuous hard study and continuous training in practical work for different customers, I have now mastered the relevant business and rules and regulations, and gradually grown into a business expert. At this time, I gradually understood that whether I am doing savings or being an accountant, It is challenging work, and what is important is how to do it well and do it better.

2. Unite and cooperate to make progress together.

Bank work requires collective unity and cooperation, and one person's strength is always limited. As an old employee, I am not only satisfied with doing the work in my hands well, but also pay attention to the role of teaching, helping and leading, proactively, enthusiastically and patiently helping new colleagues adapt to the new environment and new positions, Adapt to new jobs so that they can familiarize themselves with related businesses faster and better master business skills. Combined with my own experience as a newcomer, I pay attention to guiding them to start from accounting, rather than teaching them how to perform simple menu operations. In my usual work, I also tell them my work and learning experience without reservation. I think this kind of teaching method is not necessarily perfect, but it will definitely allow them to learn the essence of business knowledge points, learn to integrate them, and draw inferences from one example to other cases.

Four new colleagues joined the New District Branch last year. Although they have certain financial expertise, they still lack skills in counter operations. In order to enable them to get on the job as soon as possible, I patiently trained the new colleagues who were interns on the operating procedures. In particular, they must strictly follow the rules and regulations, business processes, collect people when they leave, lock drawers, exit the computer screen, etc., and develop Good work habits. Regarding their weak links and skills, I also tell them my usual practice experience for their reference. After a period of two-way efforts, they have become proficient in single-person on-duty operations. Lay a solid foundation for the new district branch to carry out its work better. Only when the overall quality is improved can the branch's accounting business level be raised to a higher level. We all work together and work happily in the warm family of the new district.

3. The business is all-round and progressive.

In today's increasingly fierce market competition, while having a passionate service attitude and skilled business capabilities, you must constantly improve yourself in order to better provide customers with efficient and fast services. Various trainings and skill assessments organized by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I have always actively participated in various trainings, insisted on listening to lectures carefully, and combined with the rules and regulations, laws and regulations I usually study, to strive to improve my business theory level. In the assessment and grading of accounting personnel in the first and second quarters, the overall score has always been ranked first or second.

In the five years since entering xx, the bustling city of Suzhou has become no longer unfamiliar. Whenever I return home late from the bank, I don’t feel so lonely along the way with the warmth of the bank. Here I pursue my ideals wholeheartedly. I learn every bit of knowledge with my heart, understand every job I do with my heart, and treat my work with sincerity and enthusiasm. In the big family of xx Bank, my achievements today are closely related to the collective. I am very glad that I can work in such a united and cooperative group. It is such a group that gives me the opportunity to learn and improve, and I also cherish it. Such an opportunity. In the future work, I will use more thoughtful and enthusiastic services to win and retain customers, and firmly establish the idea that "service is the foundation of business, and innovation is the road to development." With "dedication, love for work, pragmatism, and dedication" The spirit of the company is the driving force, keep making progress, work hard, and grow together with xx Bank to create a better tomorrow.