Experience in express delivery

Welcome to read the experience of sorting out express delivery for you and me.

Experience the tour guide work (1)

Review the past and look forward to the future! I think we should leave something to commemorate this period and share some meaningful things with colleagues who have just joined or are about to leave, so as to encourage them. Therefore, I have to use words to explain my experience and feelings in Yuan Fei these two years!

After being introduced by my family, I came to Yuan Fei, Shaanxi Province, filled out the application form and informed me to start work the next day. Just before I came, I asked what this company did. After listening, I have a little knowledge. After all, it's the first time I've come into contact with this industry, and it's uncertain whether I can be competent for this job. Anyway, let me talk about it first, so I was assigned to the sorting group. It is often difficult to do at first, and nothing can be done. You can only do so-called coolies, follow cars, carry boxes and unload goods. However, it was during this period that I understood what online shopping was. Our company only did what those websites did, and I realized that our company mainly did door-to-door service. At that time, everyone sorted out the goods together. No matter which website the goods arrive, they are sorted, packaged and sorted, and finally sent to logistics. At that time, there was no sub-station in Xi 'an. At that time, the company had two cars, one large and one small. At that time, the sorters did not add up to 10. At that time, the cargo volume was more than 2000 a day, and it took two weeks.

In the third week of February, one day at noon, the leader told me that someone in the return group was going to resign and no one was going to take over. Why don't you learn to return goods? At that time, it must be uncomfortable for me who just joined the job, just learning to be familiar with the sorting team and being transferred to another post, but even so, I agreed, hehe! I started a new study again, and went there that afternoon, because the return group was opposite the bathroom on the second floor at that time. After less than five days of study and exploration, I began to make the first batch of Dangdang returns myself, from sorting to packaging and sealing, operating and tabulating on the computer. The person who took me joked that I was really savvy. In fact, as long as I study hard, the reward is not complicated.

After half a year, the volume of goods increased day by day, and the number of returns increased relatively! At this time, the company also talked about the new business, Ke Fan! Of course, there must be a reward. Who will do it? Because there were only two people returning to the team, I was quite skilled at that time, and Vanke just started and didn't return much, so I took over the return of Vanke! What can I do about what I can learn without putting it anywhere? No one teaches me now! After some thinking! I followed the gourd painting gourd ladle and applied the return process I learned from Dangdang to the return of goods in Ke Fan with a little modification. Slowly, the volume of goods in Ke Fan began to rise, and the number of returned goods also increased! And I insist on doing two things by myself. At the same time, because of the rapid growth of the volume of goods, the company held a meeting to set up various business departments, thus further clarifying their respective responsibilities and making the work detailed, and I can also see my daily professionalism.

The leader also praised my work!

The surge in freight volume is unimaginable. See 1 layer sorting place more and more nervous, sometimes only the corridor for people to walk. The company held a meeting to discuss the establishment of a substation in this city. Because the freight volume in Chang 'an District was large and concentrated before, there was a special person in charge, so Chang 'an substation was the earliest Xi 'an substation! Next, the location of Miqin Road Sub-station has also been determined. But due to the shortage of staff and my relationship, I said, let me know about this before handing it in. In this way, I began to explore and understand what the substation should do every day! I have learned how to receive goods, how to sort them, how to use the system, how to make exceptions, how to turn them in, how to return them, and how to make forms! The company finished it during the day and handed it over to the substation after work at night. After half a month, the substation basically mastered the relevant operations and processes. As for me, because of one person, the amount of returns soared and I ignored this end. There is something wrong with the return, and the amount is too large. In addition, the website introduced new return regulations, which led to the accumulation of returns. Thought also appeared pressure, the company also saw this problem, immediately transferred people to me, to minimize losses. Since I realized that the return volume soared at that time, why didn't I report it to the leader earlier? I reflected a lot afterwards and learned something!

After that, I made Dangdang's return, brought new people, and then Vanke's return. After half a month, I applied to go to the sorting group and the leader approved it. After the handover, I can go to sorting work. In this way, I returned to sorting, and the volume of goods soared. Due to the shortage of delivery personnel, there are many remote areas where no one wants to deliver. The goods in these areas can only be delivered by our sorting team members themselves, and I am one of them. After sorting the goods in the morning, I went out to deliver them at noon. I remember it was winter, and it was freezing just standing there, let alone riding an electric car to deliver the goods. Hehe, but after all, this job is like this, and it must be delivered to customers rain or shine. Day after day, I gradually became familiar with that area, from a few orders a day to more than 60 orders a day later. Better understand their efforts, of course, there are corresponding returns!

After staying in the sorting group for two months, Vanke returned a new return process, which was not handled well by the on-the-job staff at that time, resulting in many differences in returns. At this time, the leader decisively said that let me replace him! Because after all, I just started to pay a customer return visit, and I said, I will go as long as my work needs me! After handing over the related work with him, I returned to work in the regression group, quickly entered the working state, became familiar with the new regression process and started a new job!

The number of people in the company has obviously increased. This year, the city built more than one substation 10. In order to deliver goods to customers more timely and accurately and improve the delivery rate, the company also bought several new cars to deliver goods to substations every day. Other COD substations are distributed by logistics companies, while urban substations can only be distributed by the company itself, which also improves efficiency and saves costs, and new businesses are emerging one after another. Later, the company took over Meng Bazaar. The original sorting space on 1 floor is obviously not enough, and the company is also looking for a place. On June 20 1 1, the company rented a relatively large warehouse. In this way, the sorting group and the return group moved there, and the original sorting formed a sub-station! We have also carried out major reforms, and the new articles of association will start from now on!

The continuous growth of single quantity shows the rapid development of this industry! Soon, with more and more varieties, the company's delivery vehicles continue to increase, personnel continue to recruit, and the sorting team is getting stronger and stronger. There are 8 people in our return team, and a motorcade has been set up, with more than 0 full-time drivers 10 ~ the daily order volume is close to 10000!

I have flown away for two years. In the past two years, I have seen the growth of flying away, and at the same time, flying away has also made me grow. I learned a lot from sorting group to return group, then to sorting group and finally to return group. During this period, I really learned a lot, from nothing to knowing and mastering all aspects of my work! I also learned what needs to be done in the substation work, and I also felt the hard work of the delivery staff, more skilled operation returns, and constantly explored and innovated.

My salary has also changed obviously in the past two years, from 1 200 just arrived, to 1 500 in March, 1 half a year later, 20 1 2/kloc-0 at the beginning of the year, to 2400 in June, and now.

I want to prove that I have really grown up with my practical actions. I have this confidence because I have learned something, and I firmly believe that I can make my return to the team like this! How big is your heart, how big is the stage where you fly away! I believe that giving will be rewarded! I also hope that more people will join our big group, because I was born useful. As long as there is a bright spot, you will certainly get a sense of accomplishment in the value of life. Finally, use this article to thank and commemorate my dribs and drabs in flying far in the past two years, with * * * encouragement! I wish you fly farther and farther!

Experience tour guide work (2)

I. Work content

As a delivery man who delivers takeout food every day, he has no technical content, only knows a few words, can ride a bicycle, is responsible and diligent. In fact, an ordinary courier is also educated, unless he is really experienced, or particularly responsible, and has certain qualities that the boss appreciates.

Second, the relationship between colleagues

At work, don't underestimate everyone here. Everyone here is conscientious, diligent, self-denial, and stick to their posts. Everything is work-oriented, subject to the arrangement of superiors, and conscientiously complete every task assigned by superiors. Colleagues learn from each other with an open mind, learn from each other's business knowledge, pay attention to unity and cooperation, and get along well; Work hard and actively, and complete your tasks on time and with good quality.

The following is a reflection report compiled by a deliveryman of Cargill Logistics Company:

First, improve ideological understanding and enhance diligent consciousness. Delivery post is the hardest work in logistics enterprises. No matter how hot it is in summer, no matter how cold it is in winter, no matter how bad the road conditions and weather are, it should be delivered on time and on time. However, you can choose your career, but you can't choose the responsibilities given by your career. Therefore, it is necessary to cultivate the hard-working consciousness of delivery staff. First, we should educate every deliveryman to love his post, that is, to work hard and be willing to contribute. The second is to advocate the spirit of hard struggle; The third is to have a sense of accomplishment and understand that the development of enterprises is closely related to their own efforts. Only by paying for the enterprise and developing the enterprise can employees have better control over promotion, and enterprises and employees will be honored. Everyone who works here is consciously facing difficulties, overcoming difficulties and facing difficulties, forming a good sense of struggle.

Second, study hard to improve the professional awareness of the delivery staff. Delivery man is at the forefront of logistics enterprises and is closely related to customers. Every behavior, action and speech of the delivery man may have an impact on the enterprise. So we must have a strong sense of business. In other words, we should serve every customer with our heart. Answer customers' questions accurately and responsibly, and pay attention to your tone. Timely and accurately upload and publish effective information to achieve the ability to assist account managers in coordination and control. At the same time, it is also necessary to train the knowledge of calculation and judgment of products to be delivered, vehicles, traffic safety, etc., so that his employees can calmly face various problems in the delivery process.

Third, the enterprise is supreme, people-oriented and the unchanging working mode and method of delivery staff may make employees feel tired and lose interest. After a long time, the attitude of employees is not good. However, because they are in face-to-face contact with customers, they are the communication channel between enterprises and customers. Every move of employees is directly related to the reputation of enterprises, customers' understanding of enterprises, consumers' and customers' honesty to enterprises and customers' attitude to enterprises. If there is negligence, customers will think that this is not a personal problem, but a management problem of the enterprise, which directly affects the corporate image. Therefore, it is necessary to strengthen the deliveryman's understanding of his responsibilities from the bottom of his heart, consciously perform his duties, treat his work correctly, and raise the overall awareness to a new height.

Every profession has its reasons, and every job carries corresponding responsibilities. At present, Shanghai Cargill Logistics Company Cargill Express Branch is one of the three largest logistics enterprises in China, and its employees are people-oriented. Thank you to everyone who has made efforts for the logistics enterprises and for everyone who has made efforts for Shanghai Cargill Logistics Company.