Share 10 work experience and feelings at the end of the year.

Unconsciously, we worked for another year. At the end of the year, how do you feel about your work and life this year? Below I will share with you my work experience and feelings at the end of the year. I hope you like it!

Share your work experience and feelings at the end of the year 1

20__ years will soon pass. In the past year, I have gained a lot through hard work. Near the end of the year, I think it is necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year.

First, be familiar with the procurement process

Let yourself handle every detail from ordering to receiving goods, and let yourself be familiar with every supplier and delivery method. In the entry of the material receipt document, the arrival of each material is handled by himself, so that he can know the arrival of the production materials at the first time. Fax and order confirmation. After learning a lot, you can know the actual arrival of your own materials, what problems exist and what matters need attention, communicate with suppliers in uncertain places, understand and be familiar with this material, and have further communication and contact with suppliers. Convenient for future cargo transshipment.

Next year, we must do this work more carefully, so that every time we confirm the order, we must be foolproof, insist on confirming and reconfirming, and there will be no failure in receiving the order. Responsible for the freight forwarding of some materials, especially those in remote areas. Learn to plan whether the arrival of your own materials will cause Man Cang and a large amount of inventory, whether it will affect the production schedule, and whether your own funds will affect the company's capital flow. Next year, I will plan the remote materials in more detail so that I can know the progress of all the materials. A clear plan is very important for production, and a planned life and work are.

Second, participate in the entry and sorting of unit price

At the end of the year, I participated in the entry and sorting of the unit price, and really set foot in the unit price. It can also be said that I entered the door of purchasing, and I realized that I really only learned a little fur, so that suppliers can arrive on time without affecting the production progress. This is not a good procurement. Good procurement is the service attitude and quality that suppliers have to bring when they can obey their own scheduling on time. And give the product to yourself at the lowest price, which is the real good purchase. Shop around, give different prices through different manufacturers, and press the most willing supplier in your heart at an ideal price to get the results you want. I hope I can enter this purchasing door myself in the future.

Third, participate in ERP work entry and sorting.

What I want to say most is that the introduction of this ERP system is our help this year. Through ERP, I can know the configuration of each model, the arrival of the materials I purchased, the inventory of the warehouse and so on. Make all materials clear and accurate. All materials can be consulted and proved.

Fourth, participate in the inventory work.

Let yourself know all the parts in practice. Understand the inventory in the warehouse. Through the inventory work. Understand why parts and materials lead to inventory. Those are all dead stocks, why do they cause these stocks? How can we digest the inventory, make the warehouse zero, and make the supplier our warehouse?

I don't know much about bicycles, blindly adjust goods, can't track the adjusted materials to the end, can't do it in place, don't do things carefully enough, and don't think well. The material is not pressed tightly, the urgency of the material is not clear, and the problem is not strong and decisive. Try to understand the importance of work next year, and try to learn and understand the configuration of bicycles, as well as why and how to configure them. Where does the calculation method of unit price come from? With a grateful heart, we should adjust our mentality to work. Purchase at the right price, quality, quantity, time and place. I hope next year's work is personal and the division of labor is clear. Make your materials clearer and your responsibilities clearer.

20__ is a year of harvest and enrichment, and it is a very pleasant thing to work with you. Through this year's work and study, I have accumulated a lot of knowledge and experience in purchasing, and all aspects have been fully exercised. As an employee of the company, the rise and fall of the company is directly related to me. Therefore, I am willing to work together with the company towards a higher goal and contribute to our company!

Share your work experience and feelings at the end of the year.

Customer service is a big topic. On the one hand, it is biased, but on the other hand, it is too broad to get to the point. We can only choose the most impressive aspects to discuss.

The first thing I want to say is the formation of the team. How to set up a company's customer service department from scratch? I think the first step should be to establish a system, which is the basis of forming a team.

At the same time, as the focus of the whole customer service work, recruitment should also be carried out at the same time. As said at the beginning of the article, excellent customer service staff often have some personality characteristics, so when selecting, you can basically know whether a person is suitable for customer service through heart-to-heart talks, questionnaires and other communication methods. Conversation is the right way, because customer service is a process of direct communication, and face-to-face conversation can better identify whether a person meets the requirements of customer service. When recruiting customer service assistants, fresh graduates with positive attitude and good communication skills can consider it. The advantages of fresh graduates are positive, receptive and malleable, but there are also shortcomings such as unhealthy mentality, less work experience and immaturity.

At the same time, it is particularly important to pay attention to a clear division of labor. On the basis of the process, it is clear who meets, how to deal with it, who gives feedback, who follows up, who records and so on.

The team needs regular training, including business knowledge and communication skills, especially updated business knowledge, which can be achieved through emails and regular meetings. The principle is simple and effective.

Secondly, talk about the management of customer expectations. In the software industry, it is very common to ask for changes due to various reasons such as customer habits and business changes. If the customer agrees to everything, it is impossible. If the customer is rejected, it is afraid of affecting the company image, which involves a link in demand management-customer expectation management. The principle of customer expectation management is credibility, that is, what is promised to customers must be completed on time. Without credibility, other skills are out of the question. One method is called "reducing and improving delivery". If something is expected to take 65,438+0 hours to complete, you should tell the customer that it will take one and a half hours or two hours, because it is difficult to guarantee whether the actual situation will exceed expectations. It is much better to deliver in advance than to delay delivery. In the case of not meeting the needs of customers, we also need patient and skilled explanations. If you usually have a good reputation and you explain it properly, most customers will understand.

There is also a question of performance appraisal of customer service personnel. A good performance appraisal system is an important factor to keep the enthusiasm of customer service staff. Personally, we can consider the following aspects: customer satisfaction, attendance, full workload, work completed on time, team spirit, post discipline, work attitude, work enthusiasm, work innovation ability, monthly work promotion, person in charge evaluation, daily evaluation, business knowledge evaluation and so on.

Year-end experience and insight sharing 3

I have been working in _ _ _ company for some time. Although the time is not long, I have completed my transformation as a worker. Soon after I graduated from school, I came to this company, learning from basic work bit by bit and constantly improving my working ability. Finally, up to now, I am finally an independent worker! Although I am still a little immature, I believe I can make continuous progress in my work!

During this period of work, I met with setbacks and accepted challenges. Of course, in the face of these difficulties, I have also thought about whether I am not suitable for this job and whether I should give up because of this choice. However, fortunately, I persisted. I successfully passed the most difficult study period and entered a stable working state. Of course, if you only rely on your own efforts, maybe you can't help but give up now. I can persist and thank the people and things I met during this transformation. They taught me how to face difficulties and gain a firm heart! My achievements are inseparable from their efforts. Now I summarize some experiences in my work as follows:

First, the change of mentality.

If you want to do a good job, you must put your mind right. This is what I learned from an elder. He always speaks ill of me at work, but I know he cares about me. Under his constant criticism, my work is gradually developing in a good direction. Later, he can say that my words are getting less and less, but he still doesn't forget to make fun of me when he sees me. He often said that "work is to put a right attitude, so as to do well, half-hearted will only bring trouble to yourself and others!" "

Second, study on the job.

At the beginning, I always get into a lot of trouble and often fall into the same pit. This has caused a great blow to me. But my colleagues who teach me always take pains to show me again and again, telling me how to look, how to find and how to do it.

Under his leadership, I gradually mastered the rhythm of work and learned how to judge the choice in my work. In this way, I have mastered many other work skills, such as "learning at work and finding solutions". I think this skill can be used for a lifetime.

Third, summary.

Generally speaking, we work in society, so we can't do without the help of others. It is because of the mutual help and support between people that our work can make continuous progress! When I have accumulated experience, I will help new people!

Year-end experience and insight sharing 4

The year is coming to an end. Under the guidance of the company's leaders, and with the joint efforts of leaders and colleagues, we have earnestly completed various tasks of the company and achieved certain results.

First, the completion of the work

1. Improve the procurement system and reduce costs: according to the material procurement plan, purchase the company's main products and auxiliary materials on time and on demand. At the same time of applying for materials, the price information of materials will be provided to relevant technical departments in time to provide drawings and cost estimates for product design and material selection. Improve the buyer's own knowledge and professional level, ensure shopping around, buy high-quality and cheap materials, reduce engineering costs, improve procurement efficiency and improve corporate profits. In order to reduce the cost, by looking for a number of suppliers, inquiry, price comparison, bargaining, choose a good and cheap supplier.

2. Establish and maintain a good relationship with suppliers, further strengthen the management of suppliers in the second half of the year, and analyze and understand every visited supplier to ensure that the information of every suitable supplier is not lost, which is also conducive to the procurement of supplier information, thus further expanding the market information space. Establish a list of qualified suppliers, evaluate and divide suppliers, and only qualified suppliers are qualified to be suppliers.

3. Unite colleagues at work, correctly handle the relationship with leading colleagues, maintain good communication, give full play to work responsibilities, conscientiously complete various tasks, assist the work needs of relevant departments, communicate and coordinate with suppliers in time according to the requirements of the technical department, and make every effort to supply products according to our standards.

4. All the equipment required for the one-year project order can be delivered on time, and the equipment that fails to arrive in time will be reported to the superior in time and handled accordingly. Suppliers are also required to provide necessary information when supplying goods.

Second, some experiences of purchasing work

1, handle affairs in an open and transparent manner in accordance with the procurement system and procedures, take the initiative to accept the supervision of financial departments before, during and after procurement, and give feedback to superior leaders at the first time.

2. Focusing on the work of cost control and purchasing cost-effective products, buyers make inquiries and price comparisons on the basis of fully understanding market information, and pay attention to communication skills and negotiation strategies.

3. Strengthen the management and coordination of suppliers. In the process of cooperation, buyers must be fair and strict, and finally choose suppliers with strategic partners for the company.

4. Gradually strengthen the price information management of equipment and materials, and improve the sense of responsibility of department buyers. In the second half of the year, the purchasing department will pay special attention to the work assignment of purchasing personnel to ensure the effective tracking of purchasing equipment and materials information. While improving professional knowledge, professional quality and sense of responsibility are very important. Be a responsible buyer and control the company's import.

Third, the small requirements in the procurement work

As for the acquisition of materials by various departments, I hope that the acquisition department will give the procurement department a certain procurement time, make a good acquisition plan when purchasing materials, and try to avoid acquiring materials on the same day or asking for goods immediately the next day. Therefore, the buyer's work plan will be disrupted, and the urgently needed materials may cause high prices or freight, which is not conducive to cost control. Please make a good plan for purchasing materials.

Share your work experience and feelings at the end of the year 5

Winter is coming in Qiu Lai. I have worked in _ _ for ten years. _ _ At the beginning of the year, I worked as a buyer under the leadership of the company. Now I will learn from the experience of purchasing work in recent years and learn from the strengths of leading colleagues.

First, as purchasing personnel, we should collect information from various aspects, investigate the market, understand the price of grain to be purchased, carefully choose grain and suppliers, and strive to improve the net material rate and utilization rate of grain.

Second, the quality of purchased food also directly affects the satisfaction of diners. Therefore, according to the actual situation of the market, buyers should draw up food standards with relevant leaders in time and carefully calculate the consumption and cost of each food, so as to meet the needs of diners and the requirements of value and quantity.

Third, buyers must pay attention to their professional ethics and personal image in various businesses and treat their work fairly. In business, it is necessary to establish a mutually recognized relationship with suppliers and establish the concept that procurement serves all staff and detainees in the institute. In addition, the buyer also needs to establish a good information interconnection relationship with neighbors, enterprises, units and residents at a certain distance, get help in case of traffic problems or other emergencies, and ensure the supply of food in the house.

Fourth, the purchase of food is for the protection of food, and it is also the basic guarantee for all work in the room, and it is also an important link to control costs and food expenses. Because the items needed in the room are quite extensive and the names are complicated. As far as food is concerned, seasonality, regionality, degree of dryness and wetness, and regional differences are all different, so it is necessary to make selective and targeted purchases.

Five, we must urge the kitchen staff to store, keep, process and make food. Seriously sum up the experience and lessons in the work, the requirements of leaders and the righteousness of colleagues. Strengthen control, save costs, actively participate in various activities in the hospital, obey the work arrangements of the leaders, and work wholeheartedly for the smooth development of the detention center.

Share your work experience and feelings at the end of the year.

A year passed quickly, and time always passed silently. I am really grateful to the company for providing me with an opportunity to grow up with the company, and I am also grateful to the company for its trust and training.

During this time, the person I am most grateful to is my section chief. Because of his patient guidance and care, I have improved my impatience, impatience and carelessness, and my mentality has matured. At work, he is very strict with his subordinates and strictly controls every purchasing process. The procurement task that the section chief is responsible for is already very heavy, and he will not neglect the task that his subordinates are responsible for. Even small details that I have never thought or thought of will be perceived by his meticulous and keen perspective. In life, he is like a big brother. When he finds us depressed or unwell, he will take care of us very carefully. He has become a model of an excellent purchasing engineer in my mind.

Procurement is one of the company's core businesses and an important link related to the normal production of various institutions. So I am very grateful to the leaders for trusting me, transferring me to such an important position and giving me the opportunity to serve the company wholeheartedly. I learned more people and things from the original ignorance of purchasing, contacted more new things, learned a lot of new knowledge and gained more knowledge.

Under the careful guidance of the section chief and the care and support of the company leaders, through one year's procurement work, I have learned a lot, accumulated some experience that I have never had before, and understood the difference between procurement and excellent procurement. Understand that the most basic quality of procurement is to adhere to integrity as the basis of suppliers' work and behavior, and suppliers provide value on the basis of good professional ethics; Avoid all suppliers and other objects that may endanger commercial transactions; Strive to improve their understanding of the operational process of procurement; I have basically mastered adopting and adhering to good business principles in transactions, but I still need to continue to improve them.

For each purchase application, I will first ask the detailed specifications and models required by the applicant, as well as the reasons for the application, and why the number of applications is these; Then roughly count the replacement cycle of consumables in various business departments. In case of special circumstances, if there are some applications in addition to the monthly requisition plan, the applicant will be required to write a written requisition reason and submit it to the purchasing department after being signed by the department head.

In the process of purchasing, I will consider the price factor, try to save costs and shop around. In the process of constantly hitting a wall, reflecting, summarizing and working hard, we have figured out the operation of communication, inquiry and negotiation with suppliers, and made clear the different characteristics, functions and significance of procurement in each link.

Finally, I hope that in the coming new year, under the leadership of the section chief, I will further improve myself, constantly break through myself and contribute to the realization of the company's interests.

Share your work experience and feelings at the end of the year 7

During this time, I have gained a lot, mainly in the following aspects. First, the corporate culture atmosphere of rural commercial banks is like a warm and harmonious family, and colleagues are kind and friendly. Together, we can keep a relaxed and happy mood, arouse everyone's enthusiasm and creativity, and improve work efficiency. This family-style corporate culture atmosphere can better help our new employees adapt to work and adjust their status as soon as possible.

First, from training to employment, we fully feel that our rural commercial banks have always focused on the purpose of serving agriculture, countryside and farmers and implemented banking services. The purpose of this service is closer to the needs of customers, which increases the intimacy and trust of customers, thus enhancing the competitiveness of rural commercial banks in the banking system and helping to give play to their advantages in the fierce competition of the banking system.

Second, as front-line employees, we must always pay attention to details, standardize operations, strengthen risk prevention awareness, and handle business according to operational procedures. A change in details may have different results and even cause huge losses.

Third, we need to deal with customers' requirements flexibly and quickly, and our thinking should be clear. As a service industry, our rural commercial banks should always think about serving customers, and the counter is the main window to face customers. We should face our customers with a good mental outlook. Do a good job of relevant prescribed language and standardized actions as required, and form good communication with customers.

Share your work experience and feelings at the end of the year.

First of all, to be an excellent kindergarten teacher, you must have a childlike innocence that loves children and work. Only with this heart can you get more beneficial results.

I remember when I first started working in kindergarten, I knew nothing. I revolve around my children every day, not around me. But in this year's work, I learned a lot of things that I didn't understand before, how to deal with the relationship between colleagues, how to be a good teacher in children's minds, and how to make children like you more. I remember a friend asked me not long ago, do you work hard with your children every day? The child is crying, what will you do? At that time, I told her with a smile that there is nothing in society that is neither hard nor tiring. Although I am very tired, I feel that my life is full and satisfied. My smile comes from these lively and lovely children, because my smile has never left these children. Only what you really pay will be recognized and appreciated by others. In the past, whenever my child cried, I was so tired that I didn't even want to take this job. But at this time, I always comfort myself silently, nothing is impossible, only what you don't want to do. After a long time, children will get used to it. No matter what they do, there will be an adaptation period. After this period, they will get used to it and like it. Therefore, whenever troubles or unhappy things come to you, you should learn to comfort yourself. Self-consolation is also the first step to improve.

Children's youthful faces, children's enthusiasm and children's love have warmed my heart. I clearly understand that I am engaged in the most glorious career under the sun, and I am taking a green road full of youth. My love for children should be sincere and selfless. When children are sick and need to be taken care of, they need their parents' care and care, and teachers' careful care. I understand that children need teachers to bring them beautiful smiles. At the same time, I also understand that when they are in a bad mood, they can't give such a bad mood to their children. Childlike heart is the purest seawater, and children's world is a fairy tale full of "truth, goodness and beauty". Therefore, if there are unhappy things, don't show them in front of children, but show them Zhang's smiling face. Every time I walk into kindergarten, I have to change a protagonist, not a daughter.

Life is repeating the rhythm of yesterday for everyone in the world. I want to tell life that I am in love with these noisy children. Because of these children, I love this preschool education even more.

Share your work experience and feelings at the end of the year 9

Preschool teacher, the most brilliant career in the sun; Kindergarten teachers, a group of caring, versatile and eternal young people. Although they are ordinary, they are more noble; It is gentle, but stronger; Is pure, but smarter.

There has been an appeal that kindergartens need male teachers and kindergartens need to inject masculinity. It is also said that "there are two kinds of male kindergarten teachers in China, one is a senior management talent who can be independent, and the other is a highly specialized expert teacher". In short, the voice of male kindergarten teachers in today's society is getting higher and higher, because the growth and education of children are of course inseparable from the participation of men.

The following is my experience:

I have mixed feelings since I entered the kindergarten for nearly a year, but I am very pleased because I have come into contact with a group of lively, innocent and lovely children. I was not used to working in kindergarten at first, because I was a female colleague. After a period of adaptation and two semesters of work, I have adapted now. I feel very happy when I see the children, especially when I see the children looking at themselves with admiration and smiling beside them.

Just entering kindergarten has made many parents feel fresh and many parents are looking forward to it. "My child used to talk, and now there is a male teacher who doesn't know what's going on. His voice is louder and braver. I think there is a male teacher in my child's class, which is very lucky and very good. " Although my parents say so, I feel very happy and it seems to be a challenge, because for a long time, early childhood education has been dominated by women. Nowadays, the phenomenon of male teachers in kindergartens has become a reality, so the profession of male teachers in kindergartens is equally important and valuable. Maybe existence is reasonable and appropriate. Since we have chosen the profession of kindergarten teachers, we should move towards specialization step by step. Understand children and explain yourself. The value of life lies in what you can do for society. Early childhood education is a career full of love and hope. It is a science as well as an art, which needs the wisdom of love and the skills of education.

Here, I also call on more male teachers to engage in this glorious career and work hard with me to be a male teacher in preschool education.

Share your work experience and feelings at the end of the year 10

Preschool education is a job to deal with children's minds. I have been engaged in preschool education for many years and have deep feelings. Educating children is really a pleasure. How happy our teacher is to watch them leave kindergarten in batches. This is exactly what Xu Teli said.

Each of us grows up from our children, but the path of growth is different, which deserves our educators and parents' deep thinking. In other words, children must have a good family upbringing environment and a good educational atmosphere in early childhood. In order to lay a good foundation for children's growth from an early age.

Our education now is completely different from the past. For an early childhood educator, we should not only have the basic conditions such as singing, dancing, playing the piano, painting and Mandarin. From my work, I feel that only two words "love" are all for a kindergarten teacher.

How to do this? From the practical work in our kindergarten, I feel that a kindergarten teacher is also a spiritual enlightener and a psychological worker.

From a psychological point of view, the first thing a child needs to leave his parents independently is the satisfaction of love. As teachers, we must meet the basic needs of children. Eliminate children's strangeness, loneliness and fear, as well as their love needs, and get compensation from teachers. This requires our teachers, in the absence of blood relationship, to pay the heart equivalent to blood relationship, that is, love. Only in this way can the children's emotions be transferred to the teachers and they can successfully spend their childhood study life.

Our teachers regard children as their own children, and sometimes they are better than their own children. Because when our own children lose their temper and cry at home, we can say that we can educate and guide them, and children may not care about our parents.

Kindergartens are different, because children and our teachers are feelings built up step by step by strangers. If a child cries and loses his temper, we should not scold and blame him, but coax, hug, wipe his nose, hug and love him to understand the reasons for his temper and crying. This is the characteristic of our profession.

It is necessary to observe the emotional changes reflected by children's complex facial expressions and body language and understand their needs. Give children meticulous care and care from life, even better than their mothers. Only in this way can we guide children to study, play games, tell stories, sing and dance, draw and do handicrafts, and give play to their own characteristics, so that children can regard kindergarten as their second home.

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