What are the sales skills and vocabulary for selling sofas?

1, single product recommendation method:

Pay attention to the sofa that customers like, aim at this sofa, casually say "this sofa suits you" and strongly recommend this sofa. The sofas targeted are: "sofas that customers often touch with their hands", "sofas that customers focus on" and sofas that customers ask. So as long as you carefully observe the customer's status, you can detect it. ? Be confident in your voice and don't hesitate!

2. Elimination method:

Then in the alternative sofa, delete the sofa that is not suitable for the customer's preference, which indirectly urges the customer to make up his mind. For sofas that customers don't like, you can say, "This seems too fancy." This can make the sofa that customers like clearly present, and make it easy for customers to decide "then, buy this one!" " "

3. Alternative methods:

Without explaining any opinions, the shopping guide asked the customer, "Do you prefer sofa A or sofa B?" Make sure customers like it and let them decide for themselves. From the perspective of a third party, in the form of inquiry. The target sofa must be the sofa that the customer will choose.

4, litigation appeal method:

Encourage confused customers to make up their minds and promote customers with some actions. Let the customer sit again, and urge the customer to make up his mind by touching and trying to sit again and again. Through enthusiastic service and frequent trial sitting, we will strengthen our customers' purchasing determination.

5, emotional appeal method:

In order to urge customers to make up their minds, we regard the feelings of people around us as a way of verbal appeal. For example, casually say, "this sofa is very suitable for your age and is the most popular style at present." In this way, the customer who finally decides to leave will have a childlike smile in his mind and then decide to say, "I'll take this one." Encourage customers to have pleasant associations.