Joke Collection Website - Talk about mood - How to be an excellent clothing shop assistant?
How to be an excellent clothing shop assistant?
Therefore, it is very important for clothing stores to manage the clothing sales skills of shopping guides. Today, Bian Xiao from Women's Wear Network will talk about how excellent clothing guides sell clothes!
When customers first enter the store, our shopping guide can't keep asking questions. We should leave some space for customers to choose and observe for themselves. The shopping guide can stand where the customer can see it. If the customer has questions, we will go up and answer them, so as not to be too enthusiastic and make the customer feel uncomfortable. You know, customers sometimes just look around when they enter the store. If you keep standing and asking questions, customers will feel that they can't do without buying, and they may not want to come to your store next time.
When recommending clothes to customers, you should be confident and have a positive attitude towards your own brand clothes, so that customers can have a sense of trust. When recommending clothes to customers, we should make reasonable recommendations according to customers' body shape, skin color and age, and select some clothes suitable for customers to wear, so as to improve the transaction rate. Of course, our shopping guide can also cooperate with some gestures when recommending clothes, which can make the effect of introducing clothes better and attract customers to enter the fitting room for fitting.
It is inefficient to sell clothes one by one as much as possible. If a customer only buys one dress, then 20 customers will only sell 20 pieces, but the sales of one order of clothes are different. A customer buys three or four pieces, so even if there are not so many customers, the turnover will go up, so the shopping guide must master the skills of selling clothes alone.
Clothing guides should keep a positive mood when selling, always keep a clear head, and can't be angry, impatient or too shy in front of customers, which will leave a very bad impression on customers and seriously affect the transaction rate. Clothing shopping guides should learn to smile at customers and patiently answer some questions from customers, so that customers can feel that our service is supreme.
Don't think that customers can ignore the bill. Excellent sales will pave the way for the second transaction, which means that our customers are satisfied and pay the bill, and the shopping guide should also send them off enthusiastically. At the same time, you can also leave the customer's WeChat or mobile phone number, so that when the store activities or new products come out, you can inform customers in time, leave an impression on customers and promote the repurchase of old customers.
The above are the sales skills of clothing shopping guide shared by Bian Xiao, a women's clothing network. Novices can learn from them. More detailed clothing store management skills, I will continue to share for you in future articles. Finally, I want to give you some advice. Clothing store owners (in fact, novices) should sum up more experiences and lessons when doing sales in the store, so that sales skills will be more mature and your sales ability will be improved.
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