Joke Collection Website - Talk about mood - What should I say before customers buy clothes?
What should I say before customers buy clothes?
4. When the customer looks for washing water signs, labels and prices (expressing interest and wanting to know the brand, price and product composition).
When the customer looks around at the goods (indicating that he wants to seek the help of the shopping guide)
6. When the customer asks questions voluntarily (indicating that the customer needs help or introduction)
The principle is grasped, and the time is right. The next step is how to approach customers and facilitate transactions.
First, the problem teaching method
Hello, what can I do for you?
This dress suits you very well!
What size do you wear?
You have a good eye. This is our latest product.
Secondly, the approach method is introduced.
When you see that customers are interested in a product, introduce it.
Product description: 1. Features (brand, style, fabric, color) 2. Advantages (generous, solemn and fashionable) 3. Benefits (comfort, sweat absorption and coolness)
Third, praise the approach method.
That is, praise the appearance and temperament of customers in a "praise" way and get close to customers.
Your bag is special. Where did you buy it?
You are really energetic today.
Children, they are so cute! (Customers with children)
As the saying goes, a good word warms spring; Good words will always be heard.
Generally speaking, if you give proper compliments, customers will be friendly and willing to communicate with you. Fourthly, demonstration approximation method.
Use the product demonstration to show the efficacy of the product, combined with certain language introduction, to help customers understand the product and know the product. The best demonstration is to let customers try it on.
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