How to get along with colleagues?

Dealing with interpersonal relationships in the internship process can not only create a harmonious working atmosphere and improve work efficiency, but also better display the talents of interns and win the favor of others. So, how do newcomers in the workplace deal with interpersonal relationships? Let's talk about jy 135 Bian Xiao! Golden Rule 1: Smile is the most beautiful expression. We often say that a smile is the most beautiful expression and the most beautiful business card. It can give people confidence, strength and warmth, and make people feel cordial, steady and trustworthy in communication. Facing a person who is wary of you, a long smile and a gentle attitude can improve the relationship and open your heart; In the face of embarrassing things, smiling can resolve misunderstandings, shorten the distance and adjust the atmosphere. It doesn't take much ability to smile, all you need is sincerity. You have to treat people and things around you with your heart and smile from your heart to achieve good results. Smile training method: raise your eyes and stretch your brows. We said we should smile. The corners of the mouth are upturned in a zigzag shape, and both ends of the corners of the mouth are forcibly raised. In short, your smile makes you feel confident, cheerful and natural in front of the mirror. This is your best smile. Keep it. Golden Rule 2: Empathy is the best way to think about problems in interpersonal communication, which is nothing more than contradictions arising from different opinions, disagreements and conflicts of interests. The key to solve this problem lies in "understanding". No matter what kind of problems you face, as long as you put yourself in others' shoes and try to understand and value others' ideas, you can get along with others more easily. The best way to gain others' trust in communication is to understand others' emotions and thoughts, understand others' positions and feelings, and think and deal with problems from others' perspective. When you face an object you don't agree with, you should first learn to go deep into your heart and find out the reasons for not agreeing with him. Secondly, we should jump out of our own perspective and think deeply from his point of view to understand the reasons for his behavior. Finally, this kind of understanding can be conveyed to him, and at the same time it can also cause his empathy and introspection. Golden Rule 3: Listening is the most powerful telling. From a psychological point of view, being good at listening will make the other person feel happy and gain the other person's understanding and trust. In the process of interpersonal communication, there will always be people listening and talking, and most people like to play the role of talking, eager to express, eager to be heard, happy things like to share, unhappy things, hoping to get help from others to solve. In fact, being an audience will make you gain more. So learn to be obedient: learn to listen, whether it is the feelings of friends, the requirements of leaders or the suggestions of customers, you need to listen attentively. We should learn to listen to people and understand their needs, attitudes and personalities from their contents, intonations and ways, so as to better establish contacts. Learn to listen, not just listen, but understand when you need your response from his tone, show respect, show interest in his conversation, and communicate and give feedback from time to time through eyes, language and body. Golden Rule 4: Losing money is the deepest happiness. There is a saying in China that "a loss is a blessing", but in today's workplace, there is a phenomenon of "a loss if you don't take advantage". If you work less than others, you will leave earlier than others, and you will be complacent, but you don't know the truth of "greedy for small and cheap, eating big losses". The process of interpersonal communication is a process of mutual contact and understanding. Paying more, taking less, investing more and caring less will give people a sense of diligence, kindness and reliability, and also lay the foundation for establishing a solid interpersonal relationship. Seriously, regardless of small profits, help others with the heart of others helping us, and be willing to share limited resources with everyone, so that the tree of love can take root. Golden Rule 5: Too much is the biggest failure, which is one of the earliest wisdom in our country. People should be impartial and not go to extremes. This is the correct way of thinking. Grasping a "degree" in everything, not going too far, not going too far, is a scientific attitude and life wisdom. Smile moderately, regardless of occasion, regardless of time, and smile at everything, giving people the feeling that they are not cordial; Moderate position, completely standing in the position of others, losing self and not gaining the trust of others; Moderate listening, blind listening, no opinions, feedback and expression, is not conducive to the establishment of harmonious interpersonal relationships; A person who suffers to a certain extent, does other people's work by himself, shoulders other people's business by himself, and takes the blame for other people's mistakes by himself can only be a good old man without principles; Humor should be moderate, not too many jokes; Speak moderately and don't digress; Have a certain degree of respect, don't lose self-esteem ... grasp a moderate scale and win a healthy interpersonal network. (1) How to deal with the relationship with leaders? Object analysis: have the power to control the development of enterprises or departments and their own positions and treatment; Ability to know what you are doing and thinking; Strength, not to be underestimated, not to be ignored. Therefore, for him, we should do: respect: the respect here is not handing water and newspaper, nodding and bowing; Not limited to smiling when meeting, you can be on call. It is more of an inner attitude. First of all, you have to admire the man in front of you. He has his own ability and reason in this position. You should respect his opinions, listen more and record more. Second, respecting implementation means actual implementation. According to the instructions, we should formulate corresponding plans, report them at any time and summarize them in time for reference. In addition, in front of outsiders, we should respect his authority and reflect his position, "stay in place and not be offside." Self-esteem: respect is not flattery, unprincipled flattery, respect for others can not lose themselves. First of all, we must have a brave mind. Don't obey everything because of the authority of the other party. We should express our views and opinions to the leaders in a timely and appropriate manner. No leader likes subordinates who have no opinions. Secondly, you should have a firm eye, while respecting others, let people feel your inner strength and vitality, and let him feel that you are trustworthy; Finally, there must be a humorous temperament. Many things and words need not be too straightforward. A casual joke or a silly self-mockery may send an important message to the other party. Commitment: As a leader, more time is spent planning and thinking. What subordinates have to do is to turn these plans and ideas into facts and take the initiative to take responsibility. The general procedure is to understand the intention of the leader, discuss the feasibility of the goal with the leader, draw up a detailed work plan, and report the situation at any time at the key nodes in the work. After the end, write a focused and clear summary for leaders' reference. In this process, we should take the initiative to think, dare to speak and be good at putting forward our own views. (2) How to deal with the relationship with colleagues? Object analysis: there is competition, power, interests and human feelings; Have cooperation, do it together, * * * win, share weal and woe; There are comparisons, pointing out shortcomings and explaining mistakes to each other; Excellent places learn from each other and give play to what they are good at. Therefore, for him, we should be modest: as a newcomer to the internship unit, facing the old employees, they may have shortcomings such as lack of passion, weak innovation ability and backward concept, but what you want to see is their rich work experience, solid technical foundation and deep customer relationship. Therefore, we should get along with colleagues with humility and learning attitude. Although the present society does not advocate keeping a low profile, it likes to show off in public, which is not only a sign of lack of self-restraint, but sometimes it may be because of its showing off that it has virtually established too many hostile forces for itself. If you are modest, you will get close and help from others when necessary. Everyone likes "face", and your modesty will satisfy others' "face". Especially when praising others, you can do it in front of everyone. When criticizing others, be sure to avoid everyone or write letters. Sincerity: Being true and sincere and communicating with your heart is the easiest way to impress others. In the process of getting along with colleagues, there are several taboos: First, lying, no matter for what purpose, is harmful to others. You can say you don't know or you don't know, but don't let lies ruin your interpersonal relationship; Second, talk behind the scenes, the speaker is unintentional, and the listener is intentional. Your words may be used by people with ulterior motives, or they may be misrepresented, causing unnecessary harm to others; The third is reporting. You should remember that everyone hates being reported, including yourself. Fourth, cliques undermine internal unity and affect overall efficiency. In the process of communicating with others, be sincere and don't be melodramatic, but because the relationship between colleagues is not very simple, don't casually "heart-to-heart" and reveal your cards to others. Help: There are two commonly used words, one is icing on the cake, and the other is offering timely help. Although they are all commendatory words, it is obvious that the latter's help will be more exciting. When a colleague encounters difficulties, problems and even difficulties, some people around him stay away from him, while others fall down in difficulties. At this time, all you have to do is a warm smiling face, a few warm words and some help within your power. In this case, the feelings established are profound and the interpersonal network formed is solid. Naturally, icing on the cake is also essential. My colleague got promoted and was happy at home. Although your appearance won't impress him, it will. Whether it is a gift in the snow or a icing on the cake, we should pay attention to a timing problem. Don't wait for the snow to melt before giving charcoal. Don't wait for the brocade to be full before adding flowers. The sooner you show up when others need you, the stronger your relationship will be. (3) How to deal with the relationship with customers? Object analysis: there is a distance, and compared with leading colleagues, customers seem strange; Choose him as your customer with a purpose, not others, indicating that he is beneficial to you or your unit; Yes, his work has something in common with yours, which is the starting point for establishing effective contact. Therefore, for what he has to do: polite words: unlike the first two, your relationship with the first two takes effect from the moment you enter the company, and the relationship with customers needs a process of establishment. Therefore, it is very important to impress him with kind words. Mutual appreciation can reduce the gap between them and you, narrow the distance between them and further deepen interpersonal communication. However, not all compliments sound comfortable and effective, so when we impress others with well-meaning words, we should pay attention to several aspects: First, we should praise them from their past achievements or real performance. Don't be vain, don't be grandiose, and don't say "you are really a good man" as soon as you meet. Such praise will not be effective, but will alert the other party; Secondly, praise should be properly grasped. Praise is not to hold the other person as high as possible. Unrealistic flattery can be boring. From an objective point of view, objective evaluation and praise will make people feel comfortable and will not make people question your character. Finally, praise can be strengthened when appropriate. When you feel that the other person's praise for you is more recognized and does not show unnatural and disgust, you can appreciate it further, pay attention to changing the language and way, and don't praise an advantage, which is meaningless. In addition to praise, we should also pay attention to the way of communication. How can I talk to the other person's heart? First, we should always observe each other's expressions and eyes, and grasp the scale of our own speech and the discretion of jokes; Secondly, learn to express your wishes in a warm way, and don't make conditions abruptly; Third, we must grasp the choice of topics, don't say nothing, don't talk endlessly; In addition, good Mandarin and clear expression are also the key to communication. Beauty: What kind of thing is beauty? It is easier for customers to do it. In the process of communicating with customers, we have now put forward a relatively simple and easy-to-accomplish goal. After he has accepted and established a stable relationship, we will put forward higher requirements for him and finally realize your original goal. Beauty: the beauty here is not the beauty of appearance, but the temperament that emanates from the heart, which can attract people, make people feel trust and be willing to cooperate. First, be true to yourself. This is the same as treating others sincerely. The difference is that you should add a little excitement and enthusiasm to make people feel your vitality and energy. Secondly, we should always be friendly, make greetings a part of our lives, never "take care of someone and ignore everything", cultivate a gentle attitude towards people, and keep warm greetings to people, but don't arouse others' resentment, let alone take up others' rest time or privacy space. Regular greetings will make your conversation easier, which will promote your work and personal feelings; Finally, we should always learn from the experienced people around us, observe them more, and see how they communicate with others, talk to new customers and maintain old customers.