What should a novice Taobao operator learn?

Many people want to open an online shop, but they have nothing to do after opening an online shop. Why? Actually, some novice sellers don't want to do things, but don't know what to do.

Many people think that opening an online store is a very simple matter, but it contains a lot of knowledge and skills, such as online store operation. If you have a certain operating foundation, you will know that there are many things to do in opening an online shop.

In order to help novice sellers quickly step into the right track of operation, here are some online store operation experiences.

Online shop operation should be planned.

For the newly opened store, the seller must have a general plan in order to make the store develop better. For example, what to do at this stage, how to promote it in the next stage, what to do after promotion, and so on. Have an overall plan, then make a detailed plan, and the store will operate step by step according to the plan.

Learn more and learn from others' experience.

Most novices have little experience in online shop marketing. During this period, we should learn more and learn from the successful experience of others. At the same time, combined with the actual situation of your own shop, cross the river by feeling the stones to learn and practice until you turn other people's experience into your own. This is also a very common skill in online shop operation and learning.

Pay attention to the analysis and summary of shopping mall data

Many novices haven't studied online shop operation, so many people are indifferent to the data. We should know that online store operation and data analysis are closely related, and even all problems can be reflected in the data. This is very important if the seller does not carefully analyze the meaning of each data in the background of the online store.

The first is the content. First of all, you should understand what you are doing, just like doing user feedback. Do user feedback first, then slowly extend it and master every basic skill. Secondly, the main section, when you do a great job together, what needs to be promoted is a main body, such as doing the whole user operation. What you need at this time is to understand the whole user, fit them and meet their needs.

Finally, respond vertically. When a section is also excellent, what you need is vertical response, because you can do activities, you will connect with many departments, and you will do more things. At this time, it is necessary to control the whole process.

Nowadays, many people like to watch videos online to learn Taobao operation, but it is difficult to learn it well if they just watch videos. Nobody knows about you! And many videos are outdated and useless. If you want to learn Taobao operation, you can come to this skirt: six five three in front, nine four in the middle, and two six three in the end. There are many people here to guide you. You don't have to pay anything, as long as you really want to learn.

? Do a good job in every detail of store operation

There are too many details to be paid attention to in the operation and learning of online stores, not to mention the significance of every data fluctuation and comparison on the background quantum constant road. The service attitude of shops and the logistics and packaging of commodities alone deserve serious treatment and continuous improvement.

Attach importance to customer experience and establish word of mouth.

You know, online stores are different from physical stores. Buyers can only learn about the goods through pictures and customer service during the purchase process. In this case, if you don't pay attention to the customer experience, it is difficult for buyers to come back and buy your goods. On the contrary, if you put customers first, it will not only enhance the popularity of online stores, but also help to establish a good reputation.

We must do a good job in the promotion of shops.

Taobao's new store will not be popular if it is not a promotion store, so the promotion of the store is not only necessary but also good. In addition to the free promotion of online media stores, the free trial and promotion in taobao guest is also the first choice for novice sellers.