Why is it "shameful" to eat "beef granules" in Haidilao?

Haidilao focuses on hot pot and service, so the ingredients are also very rich, including beef granules. There is no limit to the supply quantity, and customers will not be charged more. It can be said that it is a very conscientious merchant. Generally speaking, beef is served with cooked food, but one customer eats beef in an awkward way. He brought his own dough, that is, the dough we used to wrap jiaozi, and then he directly wrapped jiaozi with "free" sea beef granules in the store.

I have to say that this sacred operation makes customers and waiters feel ashamed, but Haidilao does not stipulate that customers cannot bring their own jiaozi. Although the waiter is very dissatisfied with the behavior of the tourists, he can't find any reason to blame him, and he also provides services to customers kindly. I have to say that the boss and staff of Haidilao are very friendly. This may be one of the secrets of the success of Haidilao. Even if you don't make money, you should give your customers the best consumption experience.

As far as functions and services are concerned, businesses prefer low-cost and controversial functions. Compared with service, Haidilao service is a factor that needs to examine the customer's psychology and social atmosphere in detail, while the characteristics only need good creativity and good marketing. Even if creativity and marketing are not good, they will not participate too much in the follow-up questions. In addition, these functions are easy to change and cannot be changed, and the existing service system will not be affected by the change. This is the main reason why Haidilao is keen on service.

In fact, the quality service of Haidilao also has the function of screening customers. Generally speaking, customers who have higher service requirements than dishes will pay more attention to whether they are concerned when they consume. Because these people have certain requirements for the quality of life.