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What should I do when I go to meet a client with my boss?
What should I do when I go to see a customer with my boss?
What should I do when I go to meet a customer with my boss? To establish a good guest relationship with the customer, we must have a correct attitude toward the customer. Understand and master customer psychology and communication skills with guests. What should I do when I go to meet a client with my boss? Let’s take a look. What should I do when I go to meet customers with my boss 1
There are two most likely reasons why leaders take interns to meet customers
According to common sense, when leaders meet customers, they will bring a Old employees with rich experience can help you better negotiate with this customer.
Unusually, he brought an intern there, either because he was interested in the value the intern could bring to the business;
Or he wanted the intern to participate in practice as soon as possible and get started as soon as possible. .
Of course, there may be both reasons.
If you are interested in the value that interns can bring to this business, then the possible situation is:
Interns are more eloquent and active in their daily work. Atmosphere, the leader feels that it can effectively help him give customers a better experience in social situations;
The interns have relatively good academic backgrounds, and bringing them out will make the leader feel that he has such a subordinate;
Interns have special meaning to the clients that leaders want to meet, for example, interns and clients are from the same hometown, alumni, etc.;
Interns have good looks and a good drinking capacity , the leader believes that this can help him cope with social activities better.
If you want the interns to learn to contact, market, and negotiate with customers as early as possible, then it may be that certain qualities of the interns impress the leader and allow him to see himself in the past, so he wants to personally teach and teach them. Cultivate talents;
It may also be because the company is short of talents, and the leader can only choose generals from among the dwarfs, and find a person with relatively good potential to train himself.
Interns must first figure out the true intentions of their leaders
In fact, some of the possible reasons mentioned in the first part can be roughly eliminated through our own actual situation as interns:
For example, by comparing our educational background with that of our leaders and other colleagues, we can know whether our educational background is likely to become part of the leader's "face";
Whether our appearance, drinking capacity, and personality traits shown in our daily work are suitable for active atmosphere in social situations can also be evaluated.
In addition, if the analysis and guessing in advance are inconclusive, then we can further confirm it during socializing, because the leader will definitely tell us with clear words or actions that his main purpose is What:
If they value our lively atmosphere and communicative skills, they will praise us from the beginning and ask us to perform well when socializing;
If the client has fellow countrymen or alumni If the intern’s academic qualifications and other backgrounds make the leader feel very face-like, then the topic of educational background will be brought up from time to time during social gatherings;
If you really want to train interns, you will also help the interns master more skills by asking questions, explaining some precautions in advance, and reviewing the negotiation and marketing process after meeting with customers.
What should interns do
1. Collect and understand customer-related information in advance through various channels
Is the customer an old customer of the company or one who has not yet signed a contract? New customer?
What projects will the company plan to cooperate with its customers next?
What is the identity, gender, age and other basic information of the customer you are about to meet?
After understanding the relevant information, further inquire about the information to find materials and topics for future meetings and chats.
For example, the latest information and hot spots in the customer's industry, the food and scenic spots in the customer's area, etc., and some topics that may be of interest to this type of customer group.
2. Ask the leader what matters need to be paid attention to and what needs to be prepared in advance
Do you need to prepare the company’s material samples, product manuals or promotional materials, PPT, contracts and other related materials in advance?
Should we prepare a souvenir for each customer?
Ask the customer whether the company needs to arrange accommodation, transportation, etc., and have they been arranged?
If you want to have dinner on the day of the meeting, have you already reserved a place? Do you need to order food in advance?
If it is necessary and there is no relevant department that can assist with arrangements, then you need to ask the leader in advance whether he knows the customer's dietary taboos, etc.
3. Learn some company product knowledge and marketing negotiation skills in advance
If you meet customers with the leader and are still an intern, there is a high probability that you will not have many opportunities. To introduce the company's products and services, there will be no opportunity for marketing and negotiation.
But the effect is completely different from simply watching how leaders talk to customers, and then observing after reading some relevant knowledge.
Therefore, it is recommended to find an opportunity to do a surprise study in advance. Combining the on-site observation with the theoretical knowledge learned, I believe that after meeting a customer once, I can achieve rapid growth.
4. Be careful and protect yourself
For interns, because they are new to the workplace, they need to be more careful and protect themselves, especially when socializing. In this situation, you need to see clearly what kind of character the boss is.
If it is just normal workplace entertainment, then cooperating with the boss to establish a harmonious relationship with customers will be very beneficial to your future career development;
If you find this If this kind of entertainment makes you feel very uncomfortable, and you are very repelled and disgusted by it, then you should decisively refuse it or even leave early.
Don’t worry too much about what will happen if the other party is a customer or a leader who doesn’t cooperate. The worst thing you can do is lose a job opportunity. It’s a company with a culture and atmosphere that makes you hate it. It doesn’t matter if you don’t stay. What should I do when meeting a client with my boss 2
How to communicate with unfamiliar clients: How to communicate with part-time workers
For example, if you invite the other party to your office, tell him: "Hello, Xiao Wang, what is the main purpose of us leaving home and coming here? Then we work to change. But today we discovered a very realistic truth, we all want to change our lives more and more. Well, we don’t want our family to become worse and worse. So is our life what we want now?” Then he must have shaken his head, how could working be what he wanted?
Then Have you ever thought about what we can do if we don’t work? Many people tell me to do business. Then ask him what kind of business he does? He said he didn’t know and would talk about it when the time comes. Most people are like this.
To be honest, we working people are very confused. We all know that we will not work for the rest of our lives in the future, but how many of us really know how long we can work? In fact, most of us What kind of life do you want to live?
Actually, if you think about it, everyone wants to live a happy life. If you want to live such a life, you need money. I thought so before. After I said it at that time, my teacher smiled and said: "Working can only help you support your family, but it cannot bring you happiness. You can look at the lives of people who have worked in the company for three or five years. What is your life?" Do you want it? If not, then you have to consider making a new choice.
Why? Because you can already see what it will look like in three to five years. Then if you learn about direct selling from me today, then you can follow me. Let me see what the effect will be after three to five years of direct selling. Is it what you want? If so, then you can follow me to learn about direct selling. Give you a chance and give me a chance.
< p> In fact, we want to be happy. First of all, we want to be healthy. Can working make you healthy? You are likely to eat gutter oil when eating out, and you have to work overtime. Health is the most important, followed by money. p>
There are two main types of money and wealth we talk about, one is tangible and the other is intangible wealth. In fact, I think the most tangible wealth in life is than Intangible wealth is important.
So, when it comes to truly intangible wealth, this is the most important thing. For example, is our experience a kind of intangible wealth?
Intangible wealth determines tangible wealth. No matter how healthy and wealthy you are, it won't work if you don't have time to spend. Yearning for a free life. Then we all hope to have wealth, health and freedom, even travel and charity, we all have such ideas.
Let’s take a look at our current life. Can it satisfy our ideas? For example, if we go to work, as I just said, our health will be gone. That part-time job is like diving. Why do you say that? There is only one manager in a company. Well, I was a general manager before. At that time, I wanted to recruit both useful people and people who would not affect my position. This is a very embarrassing question.
Can working part-time reflect our value? No. Then our value is 3,000 or 5,000. Then our value is infinite. This can only reflect our price, not the value.
I used to think that being a general manager was a good thing. You don’t have to punch in and out of get off work cards, and it’s very free. But my teacher said to me, how about you turn off your phone and go out to play for a month? I was stupid at the time. Let alone a month, I might quit my job automatically after playing for a week.
Please don’t talk too much nonsense. Now let’s look at those who work in direct sales. Maybe after working for a long time, we develop a sense of inferiority.
In fact, the main thing when communicating with migrant workers is to improve their self-confidence. You can tell him with a pen and paper. First, whether you have money or not, if you do direct selling, then if you do traditional business, the investment will definitely range from hundreds of thousands to several million. Then what about our direct selling industry? An industry with low investment.
Tell him how to succeed in direct selling and write down the benefits. I believe everyone knows how to say it. Then talk about how to do it. If your teacher doesn’t know what to say, you can listen to the ABC rules mentioned before, or ask your teacher how to communicate differently.
Then you are telling him that direct selling uses a multiplication model. If his business reaches 400,000 a month, then he can get a commission of 40,000. Then it is possible that he cannot achieve the performance of 400,000 per month within a year. If it takes three, five, or even 10 years, he will definitely be able to achieve it, but if he is working part-time, he will not be able to achieve it in a lifetime. It’s hard to earn 40,000 a month.
You can also show him photos of part-time jobs and examples of successful direct sales. Sometimes there is no need to antagonize other direct selling companies. Don’t make the distinction too clearly, as long as you feel good about it. Share your successful cases sincerely with him. Then he will feel confident. After following such a systematic explanation, he will also have certain feelings.
What if it can’t be facilitated? It’s normal. If you take him out, it will be difficult for people to believe what they hear or see. Then take him to a part-time job and a successful teacher to walk around and chat. Because he understands the psychology of beating workers. Then after this happens, if you talk to him again, it will succeed. Of course, you must also learn to use the ABC rule here. What should I do when going to meet clients with my boss 3
When going out to eat with your boss, you must first chat with the guests at the wine table and toast. Remember not to chat too much with the main guest, that guest is reserved for the boss To socialize, you can get close to other escorts. In terms of etiquette, first serve a glass of wine to the main guest (usually the boss will sit next to the main guest, you see the one sitting next to the boss.
Or the person the boss always takes the initiative to talk to, that is The main guest), and then toast to other guests. The other guests can toast in order of age or official rank. The best chat topic at a banquet is food. If you introduce more dishes, you won't say the wrong thing. It is recommended that you study more about food culture.
Then remember to act based on your boss’s color at any time. In fact, it is not necessary to hold back the wine when you go to dinner with your boss. If you really have to hold it all for the boss, the customers will be unhappy. The best way to stop drinking is to treat people first and toast them first. When going out with your boss, the key is to do the logistics for your boss and never let your boss worry about it.
For example, always pay attention to whether the guest’s wine glasses and teacups need to be replenished with wine, drinks, and tea, whether the food and wine are not enough, whether to add more, when to pay, and remember to help the boss read the bill. In a word, Let the boss devote himself wholeheartedly to accompanying customers and not be distracted by trivial matters.
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