Some personal feelings about "result thinking"

The popular explanation of result thinking: the basis for judging whether things are handled well by results. This is the way an adult should think. I used to reject this way of thinking, feeling unreasonable and disrespecting others. It is estimated that many people still have this idea now. Personally, I think it's not too late to study.

Results thinking requires us to ask ourselves three questions:

1. Who is the customer?

2. What kind of results do customers need?

3. What will the customer do with the result?

First of all, before we understand the meaning of this question, let's understand what value is. The essence of value is equivalent exchange. Between us and our customers, we provide products or services that customers are satisfied with, and the customer service pays us accordingly. I think we should first understand what we can provide to our customers, and then find the target customers according to what we can provide, just like real estate developers, positioning their communities as high-end, middle-end or low-end; High-end demand often requires good environment, good property and good decoration. They can provide different services for different groups of people. We should keep these points in mind in our life or work. For example, you accompany a group of leaders on a business trip by train The leader wants you to book a hard sleeper train ticket. You booked it online and found that there were too many people picking up the tickets. What to do. At this time, some leaders will go to the leaders and tell them why they didn't get the tickets. I tried my best in my heart, but I can't blame too many of my own. On the other hand, he will try other modes of transportation and bring up several schemes for the leaders to choose from. In fact, leaders only look at the results, not the process, even if you are half tired and work overtime until the early hours of the morning; As long as there is no result, it is useless.

Now let's talk about individuals. Therefore, thinking can improve our personal efficiency. Whether studying or doing things. Everyone should have this thinking. Many of us just set a goal, and then seem to be moving towards it every day. At first we were quite positive, but later we found that we had no motivation. Finally, I couldn't hold on any longer and chose to give up. We should understand why what we do is more important than what we do; Why learning is more important than learning what. The goals we should set for ourselves should have specific goals and specific time. Then quantify the goal to what to accomplish every day or even every hour. Then establish a reward and punishment system. Otherwise, you can easily relax. Punishment can invite colleagues to dinner (which can make colleagues feel distressed) and reward things that can make colleagues happy (watching their own movies, listening to their own concerts, etc.). If you don't even have the most basic motivation to stick to it, then don't talk about anything else. Remember, the above three questions must be thought deeply. Without depth, there is not enough motivation to stick to it.

An idea came to my mind: that is, the "result thinking" in enterprise management is put forward for the better development of enterprises. But what if the enterprise gives you a result that is difficult for you to complete! And you need to spend a lot of time and energy to accomplish this goal. I didn't finish it. Keep working overtime. Get out. If you can't catch it, your salary will be deducted. I will pay you and reward you with some money when I come out. Let employees continue to promote the development of the enterprise at their own expense, and start again and again. If our surplus value is insufficient, it will drag down the enterprise and face the fate of being abandoned. Alas, it's sad to think of it! As Hitler said: I came to this world not to make people stronger, but to take advantage of their shortcomings.