222 Cashier's Year-end Personal Work Summary (7 selected articles)

For the vast majority of people, it is not creative to write personal work summary. There can be several model essays for reference to make our efficiency twice the result with half the effort. So, what are the excellent personal work summary references and what other places need us to seriously consider? Let me help you with my "Cashier's Year-end Personal Work Summary". I believe you can find what you need from it! Cashier's year-end personal work summary 1

2xx year x month x day, from the first step into xx, I understood that a job is not easy, so I care about every gain. Since I joined the hotel finance department as a cashier at the front desk, I have worked and studied for nearly a year. Under the leadership of the leaders and with the help of my colleagues, I have been strict with myself and consciously fulfilled the hotel rules and regulations and cashier work discipline. Earnestly complete all the work that must be completed, and now briefly summarize the work in the past year:

1. Obey management and study with care

As a cashier, the most important thing is to understand the responsibility in your heart, and study business knowledge seriously under the reasonable arrangement of the leader. From the moment you enter the front desk, you know that the front desk is the window of the hotel, representing the image of the hotel, and you must be strict with yourself in your words and deeds. Keep the cashier's work discipline in mind and get familiar with the basic situation of the front desk, from room status map to check-in, from deposit slip to guest bill, from mini-bar to miscellaneous charges, from check-out to invoice statistics, and so on. Every step of the operation is carefully followed by the old employees to learn step by step. In practice, we carefully accept the criticisms and suggestions of the old employees, persist in learning from leaders and colleagues, learn from others' strengths, and strive to enrich and improve ourselves.

2. Respect your own work and respect everyone

I firmly believe that there is no distinction between high and low, only the differences in circumstances, experience and foundation. We should respect our profession from the beginning of our work. Only when we work for others can we respect our work and our profession, we will work diligently and achieve something in our own field. Customers are God, colleagues are brothers, and leaders are family members. In this beautiful family of xx, we respect each other, learn from each other and create each other. Like a relay race, departments check every important link to create benefits and success for the hotel.

Third, pay attention to details, and service comes first

I remember the quality formula of "1-1=" trained by Manager Zhang Yinhuan. In the sincere service, if you want to be suspicious of the guests and be anxious for them, I firmly remember the last sentence of the quality formula: there is no trivial matter in service, and everything should start with the details. Just like this, if you think more about your guests, your service quality will be improved a little. A little accumulation and a little progress will not only prove your ability, but also add luster to the cashier work. Work hard, customers are God. Of course, it is inevitable that there will be mistakes in the face-to-face, but it is necessary to learn about customer service difficulties, report problems to the leaders in time, and handle them flexibly on the basis of principles.

Fourth, make clear the goal and correctly grasp

Look at the work from the perspective of learning, not only to learn the cashier business knowledge, skillfully operate the cashier tools and processes, but also to learn more about the hotel corporate culture. The front desk is like a comprehensive information processor, and there are many things to learn, and

you can learn a lot from the communication with guests, including the truth of being a man and doing things, so that you will not stay in only one stage all the time. Set a direction for yourself from the beginning of your work. To what extent is to give yourself a perfect explanation, clarify your goals, and make yourself more aware of what you are doing and what you need to do next. Through my own efforts, I entered the office in August, 21, and began to understand the work content, basic work flow and specific work tasks of the office. While insisting on the cashier's duties, I kept in mind the office staff's duties. Under the trust of the leaders and the supervision of my colleagues, I worked hard to complete various promotion assessments, and first drew a perfect comma on my goals, because this was not what I expected, and a small recognition would constantly motivate myself to move forward. Going forward, the work plan for next year will be briefly summarized as follows:

(1) In-depth study, responsibility for others has been

unable to stop the pace of study, unable to slow down the progress of study, familiar with and responsible for the posts of hotels and departments, demanding employees more strictly, setting up specimens and establishing an image

(2) Strengthening supervision and strictly controlling

Every post represents the finance department. Supervising every job of employees is also the supervision of their own work, avoiding wrong accounts, reducing risks, dispelling all the possibility of making mistakes in time, ensuring that every account is clear and every income is accurate < P > (3) Sunshine mentality, creating < P > each other, correcting work attitude, being calm, being stable, accurate and excellent, stressing efficiency over quality, uniting colleagues, caring for subordinates and obeying. Let every cashier feel the warmth of the finance department, learn from each other, and learn from each other's strengths

(4) Make persistent efforts to achieve good results

There are no good individuals, only good teams, and every year will be rewarded. The 2xx year is coming. Recently, there are few front desk staff, and they have stopped working, working long hours and consuming a lot of energy. Efforts are made to solve the problem of brain drain and ensure the staff's success. Coordinate with all departments to make progress.

The above is my personal preliminary work plan, which may not be perfect and mature, but I will try my best to implement it, and please ask the leader to review it. If there are any incomplete places and wrong places, please ask the leaders to supplement them and give timely guidance. Cashier's Year-end Personal Work Summary 2

The cashier's work in one year has come to an end. With the support and help of the cashier supervisor and leaders at all levels, as a cashier, I am proactive in my work, renew my concept, and constantly establish my dedication and sense of responsibility. Around the nature of cashier's work, I can be strict with myself and be pragmatic. During my one-year work in "Paris Spring Department Store Co., Ltd.", I have a deeper understanding of the service industry.

cashier work is at the forefront of shopping malls, and it is an important department that reflects the company's image. To be a cashier, you should have good ideological quality and professional ethics, love your job and work hard. Love the enterprise and take care of the overall situation. Respect customers and be reliable in service. Study hard and improve your skills. Be responsible for enterprises and consumers. Serve every customer with good professional quality, initiative, enthusiasm, patient and thoughtful service thought, friendly and harmonious service attitude, rich business knowledge and skilled operation skills, and at the same time consciously abide by the company's various rules and regulations and the disciplinary requirements of this position. Strive to implement the excellent, thoughtful and efficient service tenet of department stores.

As a cashier, I have to do all the preparatory work before opening every day to ensure the cashier's work goes smoothly: prepare for the morning meeting, tidy up my gfd, tidy up the cashier's desk, boot up and log in, prepare all the spare parts, prepare the fixed change put in the cash register, adjust the date of the receipt stamp, and check whether the cash register is online and whether it can collect money in time, accurately and correctly. Also memorize the enterprise activities of the day, and be able to guide customers and solve their problems. Before customers come to the cashier's desk, we should first greet them politely, and sing, receive and pay when we settle the goods for customers.

Remind customers to use the vip card of our shopping mall, and carefully check whether the amount on the sales receipt is consistent with the payment settlement form printed by pos machine, check the authenticity of the banknotes, and count the money in person. Book the statement together with the sales receipt, put it in the tray with the change, and submit it to the customer with both hands. Scan the cashier to make sure there are no items forgotten by customers, and smile politely and watch the customers leave. In the case of cheque payment, the relevant contents should be checked in time to reduce the risk of enterprises. When there is no customer to settle the payment, the cashier should sort out the cashier, replenish various spare parts in time, count the money, tie up the large bills or turn them over to the general cashier's office. At the end of the morning shift, it is necessary to make a good handover with the afternoon shift, and the money and documents can be handed over clearly before leaving work. Do a good job of seeing guests off during the night shift, count the payment when closing the store, print out the payment slip, put it in the payment bag and seal it. Print the statement of the cabinet group for the surrounding cabinets, turn off the power,

turn off the power, and evacuate in the employee passage after the cashier team leader and security guard collect the payment bag.

In August, 2, our cashier supervisor organized a study on "international cards" of credit cards for all cashiers. During this study, I had a real understanding of "international cards", and I had a clear understanding of the number, counterfeit logo, expiration date and signature column of various international cards. It was clear that most people who use fake cards are foreigners, and the goods purchased are easy to get rid of.

in September, 2, the company changed the cash register system and used electronic coupon delivery, which saved manpower for delivering coupons for shopping mall activities, made customers choose goods in a happy mood, and made it more convenient and fast for us to collect payment. At the same time, it promotes customers' awareness and satisfaction of the mall and improves the visibility of the mall. In the operation and use of the new system, the system is constantly improving, and our cashiers are constantly learning new business knowledge, making our cashier work simpler and clearer, and ensuring that the money collected is more accurate and correct. Cashier's year-end personal work summary 3

Time flies, and a stressful and fulfilling year has passed. During this year, I worked and studied here, and constantly honed my working ability in practice, which greatly improved my professional level. This is inseparable from the help of the leaders and everyone's support. I am deeply grateful here!

As a toll collector, I just sit in front of a computer and repeat the simple operation of receiving and paying with a smile to different faces every day. It doesn't need high technical content, and it doesn't have to bear the great pressure of life like doctors in other departments. This may also be the charging work in everyone's eyes. In fact, the work of the toll collector is not just to collect money and ensure accuracy. In any hospital, the toll collector is a window unit, and the toll collector is the first thing patients have to face. The toll collector not only represents the image of the hospital, but also maintains the image of the hospital at all times. A good toll collector will give patients a spring breeze service in the shortest time, and be satisfied with the charges and the hospital. I will report my work in _ to you.

First, charging work

In the year of _ _, there were many trivial things, and my work was repeating mechanical work every day as everyone thought, but I didn't simply repeat it mechanically. I was trying to serve every patient well and set up a good window image. At the same time, we are also implementing the ideas in the hospital. We should not only do superficial things well, but also go deep into them and see the real connotation, so that we can improve and do our work well. Under the guidance of finance, we should study the relevant rules and regulations, carefully study the monthly statements, find out the differences, and carefully analyze the reasons, such as the decline in the number of outpatient visits, the decrease in the number of registered people, and the decrease in the income of hospitalized patients. Only when I go deep into my work, can I find the fun and let my work be completed most effectively.

II. Work on medical insurance

Our hospital officially became a designated medical insurance unit in February, 2. Although we had conducted several trainings on relevant aspects before, I was still a little nervous at the beginning. Thanks to the trust and support of the hospital leaders and the help of Zhao Ban and Xiao Ni, I gradually understood the medical insurance policy and mastered the medical insurance knowledge in constant operation. Medical insurance is not only a simple knowledge acquisition, but also a practical application. Now, when I face every patient, I will first ask, "Are you covered by medical insurance? Can you reimburse me?" This will not only reduce the troubles of patients, but also reduce the troubles of hospitals. Medical Insurance For toll collectors, there is also the daily uploading of medical insurance data. In normal work, I will upload the received medical insurance data in time when I get off work. Although the process of outpatient hospitalization of medical insurance patients is now fully mastered, the operation is still slow due to the small number of medical insurance patients, and the operation training related to medical insurance will be strengthened in the future.

III. Work during the replacement of his system

In order to meet the requirements of medical insurance, the hospital replaced a new his system from the end of May to the beginning of June in _ _ _. During this period, I carefully checked the medical treatment items and service facilities in our hospital according to the work assigned by the hospital, and successfully played my own work within the required time. Seriously learn the operation of the new system from the R&D personnel of his system and Xiao Ni, and under their guidance, learn and master the work of medical insurance data comparison processing, medical insurance outpatient data interface, medical insurance hospitalization data interface and data import and export processing, and be proficient in the charging operation process, outpatient charging, hospitalization and other modules in the shortest time. After the operation of the new system, the hospital attached great importance to the mastery of the system operators, not only seriously strengthened our training, but also strictly assessed us. I won the first place in the examination of the hospital twice, and one of them was rewarded by the hospital, which made me more determined in my work and constantly improved my work level.

since September, our hospital has implemented the excellent staff policy and bonus distribution. It has improved the enthusiasm of the staff in the hospital. I am honored to be an excellent employee twice. I am very happy. This means that the leaders and colleagues have affirmed my work, which is an honor for me.

the work plan for four or 2____

2____ is about to turn over, and the footsteps of 2____ are just around the corner. The work of 2____ has become a thing of the past, and even the best results have turned into clouds. I will work harder in 2____ _ _:

2. Seriously study medical insurance knowledge, master medical insurance policies, and cooperate with the medical insurance office to make preparations for real-time credit card swiping according to the requirements of the hospital;

3. Strictly abide by the various systems of outpatient charges and hospitalization charges to ensure the alignment of money and certificates; Strengthen communication and cooperation with various departments, make full use of existing hospital resources, serve patients and contribute to the development of the hospital.

Finally, I would like to thank the leaders and colleagues of the hospital again for their trust, support and care and help in my work and life. This is definite and encouraging for my work, and I sincerely thank them! In the future work, I urge leaders and colleagues to correct me. Your criticism and correction are the driving force for my progress. Here I wish our hospital to become a banner in the health care system. Cashier's year-end personal work summary article 4

I have been working in the supermarket for nearly a year unconsciously, and in a blink of an eye.