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About office etiquette

About the etiquette in the office

Regarding the etiquette in the office, employees should maintain elegant posture and movements in the company. In the personal office area, the desk should be kept clean, non-office supplies should not be exposed, and the desktop should be neatly stacked. When leaving your office seat, push your chair back into your desk. Let’s talk about office etiquette.

About etiquette in the office 1

Following some etiquette norms, understanding, mastering and appropriately applying workplace etiquette will make you successful at work and make your career prosperous.

Desk courtesy

There are ten desks in our office, but the situation is very different. Only one or two of them were neat and tidy, the rest were miserable. As soon as I saw the messy desk, I discounted the owner of this desk. So I advise everyone to keep their desks clean as a courtesy.

I want to talk about eating in the office. It is best to use disposable tableware and throw it away immediately after eating. Do not leave it on the table or coffee table for a long time. If something suddenly happens, remember to politely ask your colleagues to help. What is easily overlooked is the beverage can. As long as it is open, it will always detract from the elegance of the office if it is placed on the table for a long time. If you want to drink tea later, it is best to hide it in a place where no one will notice it.

It is best not to eat food that makes splashes and noises as it will affect others. If food falls on the floor, it is best to pick it up and throw it away immediately. Cleaning the table and floor after a meal is a must.

Try not to bring foods with strong flavors into the office. Even if you like it, there will be people who are not used to it. Moreover, its smell will permeate the office, which is very harmful to the office environment and the company's image.

Don’t take too long to eat in the office. Others may come to work on time, or there may be impatient guests visiting, and both parties will be embarrassed at that time. In a company that focuses on efficiency, employees will naturally develop a good lunch habit.

Prepare napkins. Do not wipe your greasy mouth with your hands. Wipe it in time. Do not speak rashly when there is food in your mouth. When someone has food in their mouth, it is best to wait until they finish swallowing before talking to them.

Courtesy in the Elevator

The elevator is small, but there is so much knowledge inside.

When accompanying guests or elders to the elevator hall door, press the elevator button first; when the elevator arrives and the door opens, you can enter the elevator first, press the door opening button with one hand, and hold the elevator side door with the other hand, asking guests to go first. ; After entering the elevator, press the button for the floor the guest wants to go to; if other people enter while traveling, you can actively ask which floor you want to go to and press it for help.

Try to be as quiet as possible in the elevator. Try to face the guests sideways in the elevator.

When you arrive at the destination floor, press the door-opening button with one hand and make a gesture of asking to come out with the other hand. It can be said that when you arrive, please come first!

After the guest steps out of the elevator, he immediately Step out of the elevator and enthusiastically lead the way.

It is polite to borrow and return.

If you borrow, you must return. It is not difficult to borrow again. This is what my mother told me when I was a child.

If a colleague drops by to buy takeout for you, please pay the required fee first, or return the money to him promptly when he comes back. If you don't have enough money, you have to pay it off the next day, because no one likes to shamelessly collect debts from others. Similarly, although the tools in the company are not personal belongings, they must be borrowed and returned, otherwise they may hinder the work of others. Another thing is to strictly abide by the rules. No matter how relaxed your company environment is, don't take excessive profits from it. No one may scold you for leaving get off work 15 minutes early, but leaving in a big way will only make it appear that you are not committed and dedicated to the job. In addition, never abuse the company phone to chat for long periods of time or make personal long-distance calls.

Etiquette in the restroom

I once met a colleague in the restroom. I was thinking about something at the time and did not take the initiative to say hello. My colleague also did not say hello to me. She thought I was arrogant, so we later There seems to be a gap between them.

Therefore, if you meet a colleague in the bathroom, don’t avoid it. Try to talk to him first. Never lower your head pretending not to notice, giving the impression of being unreasonable.

Also don’t go to the restroom at the same time as your boss, especially if the restroom is small.

Some bathrooms have closed doors. When someone knocks on the door, you should answer: I am inside!

Courtesy of visiting customers

I often go out to visit Customers, sometimes get nervous. Later, I explored it on my own. After a long time, and with the experience told by others, I no longer felt nervous.

The first rule is to be on time. If there is an emergency or if you are stuck in traffic, notify the person you want to see immediately. If you can't make the call, ask someone to notify you. If the other person is arriving late, you should make full use of the remaining time. For example, sit somewhere not far from your appointment and sort out your papers, or ask the receptionist if you can use the reception room to take a break.

When you arrive, tell the receptionist or assistant your name and appointment time, and hand over your business card so the assistant can notify them. If the assistant doesn't take the initiative to help you take off your coat, you can ask where to put it.

Be quiet while waiting and do not kill time by talking, as this will disturb other people's work. Even if you've been waiting for 20 minutes, don't look at your watch impatiently. Ask your assistant when his boss will be available. If you can't wait, you can explain it to your assistant and make an appointment for another time. No matter how unhappy you are with your assistant's boss, be sure to be polite to him.

When you are led to the manager's office, introduce yourself if you are meeting for the first time. If you already know each other, just greet each other and shake hands.

Under normal circumstances, the other party is very busy, so you have to get the conversation to the point as quickly as possible. Express what you want to say clearly and directly. After you have finished speaking, let the other person express his or her opinion, and listen carefully without justifying or interrupting the other person. If you have other opinions, you can say them after he has finished speaking. About office etiquette 2

Office manners and etiquette

Employees should maintain elegant postures and movements in the company. The specific requirements are:

Standing posture: heels on the ground, toes about 45 degrees away, back straight, chest natural, neck straight, head slightly downward, so that people can see your face clearly . The arms are natural, without shrugging, and the center of gravity of the body is between the feet. Do not cross your hands with your chest when meeting clients or standing in ceremonies, or in front of elders or superiors.

Sitting posture: After sitting down, you should try to sit upright and place your legs parallel. Do not stretch your legs forward or backward arrogantly, or look down in front of you. When moving a chair, place the chair where it should be before sitting on it.

When meeting colleagues in the company, you should nod and salute to express greetings.

When shaking hands, stand in a normal posture and look into the other person’s eyes. When shaking hands, your back should be straight, not bending down, and you should be generous and enthusiastic, neither humble nor overbearing. When reaching out, people of the same sex should first reach out to the person with lower status or younger age, while people of the opposite sex should reach out to the man first.

Courtesy when entering and exiting a room: When entering a room, knock gently and wait until you hear the answer before entering. After entering, turn around and close the door without force or violence. After entering the room, if the other party is speaking, wait for a while and do not interrupt midway. If you have to interrupt the conversation if something urgent happens, you should also seize the opportunity. And say: I'm sorry for interrupting your conversation.

When handing over an object, such as documents, etc., you should hand it with the front and the text facing the other party. If it is a pen, you should point the tip of the pen towards you to make it easier for the other party to pick it up; as for sharp objects such as knives or scissors, The tip of the knife should be pointed toward yourself.

Be gentle when walking in passages and corridors. No matter in your own company or the company you are visiting, you are not allowed to talk loudly while walking in the passages and corridors, let alone sing or whistle. When meeting your superiors or customers in passages or corridors, be courteous and do not rush in.

Office environment etiquette

Do not smoke, chat or make loud noises in the public office area; save water and electricity; it is prohibited to write or write randomly on office furniture and public facilities paint and stickers; keep restrooms clean; park vehicles in designated areas.

When drinking water, if you are not receiving guests, you should use a personal water cup to reduce the waste of disposable water cups. Outsiders are not allowed to enter the office area without authorization, and meetings and receptions are arranged in the negotiation area. The last person to leave the office area should turn off lights, doors, windows, and indoor main gates.

In the personal office area, the desk area should be kept clean, non-office supplies should not be exposed, and the desktop should be neatly stacked. When you leave your office seat for business, you should push the seat back into the desk.

Before leaving the office after get off work, users should turn off the power of the machines they use, return items on the countertop to their proper places, and lock valuables and important documents.

Office Telephone Etiquette

As a convenient communication tool, the use of the telephone in daily life is very important. In the office, for work needs, we may often have to answer the phone, so maintain it well. The image of the phone is very important and represents the image of our entire enterprise.

If you hear the phone ringing and you are eating, you should stop. If you are playing around with colleagues, you should wait until your mood stabilizes before answering the phone. Do not eat and talk on the phone at the same time. You should stop anything that is inappropriate. Necessary action, the phone must be answered within three rings.

When you receive a call, you should first greet the customer. If you answer the phone late, you should apologize to the customer. Your voice should be energetic when greeting. Then introduce yourself to your home, which company to report to outside, and which department to report on inside. When talking on the phone, you should cooperate with body movements such as smiling and nodding; do not speak too loudly, the tone should not be too high, and the distance between the microphone and the mouth should not be too close. Pay attention to listening. , and say phrases such as "um", "yes", "right" and "ok" from time to time.

If the call needs to be transferred, the guest should be asked to wait and the call will be transferred as soon as possible. If the call is being answered on behalf of someone, the guest should be proactively asked if they want to leave a message or forward the call. The message must be recorded accurately and repeated to confirm the message.

When hanging up the phone, you should ask the guest if he has any other instructions to show respect for the guest. If nothing happens, thank the guest for the call, say goodbye, and wait for the guest to hang up.

Office Language Etiquette

Communication with colleagues in the office is inseparable from language, but do you know how to speak? "People laugh", the same purpose, but the expression is different, and the consequences are also very different. What should you pay attention to when speaking in the office?

The first thing is not to follow others and follow others' opinions, but to learn to make your own voice. Bosses appreciate employees who have their own minds and opinions. If you often just say what others say, then you will be easily ignored in the office, and your status in the office will not be very high. Have your own mind. Regardless of your position in the company, you should have your own voice and dare to speak your mind.

Don’t show off yourself in public in the office, don’t be a proud peacock. If your professional skills are excellent, if you are a popular person in the office, if your boss appreciates you very much, can these become your capital to show off? Pride makes people fall behind, while humility makes people progress. No matter how talented you are, you should be cautious in your career and be strong within yourself. If a more capable employee comes one day, you will immediately become the laughingstock of others.

The last thing to remember is not to use the office as a place to express your concerns. There are always people around you who love to talk, have a very straightforward temperament, and like to talk to others about their bitterness. Although such conversations can quickly shorten the distance between people and make you become friendly and cordial quickly, psychologists have found that only 1% of people can actually keep secrets.

So, when there is a personal crisis in your life, such as breakup, marriage change, etc., it is best not to find anyone to talk to in the office; , Colleagues have opinions and opinions, and you should not show your feelings to others in the office.

Etiquette in getting along in the office

1. Mutual cooperation

Colleagues are in a relationship of mutual help. As the saying goes, a good man has three gangs. Only sincere cooperation can *** progress together.

2. Sharing joys and sorrows

When colleagues face difficulties, they usually turn to relatives and friends for help first, but as colleagues, you should take the initiative to ask questions. You should try your best to help with whatever you can. This will enhance the relationship between the two parties and make the relationship more harmonious.

3. Fair competition

Competition between colleagues is normal and helps colleagues grow, but remember to compete fairly and stop playing tricks behind your back and doing things that harm others and do not benefit yourself. .

4. Be tolerant to others

Colleagues often get along with each other, and temporary mistakes are inevitable. If you make a mistake, you should take the initiative to apologize to the other party and seek the other party's understanding; you should take the initiative to explain the misunderstanding between the two parties to the other party, and do not be petty and resentful.

Office appearance and etiquette

Office workers must be dignified and tidy. The specific requirements are:

Hair: The hair of office workers must be washed and kept clean frequently, so that it has no smell and no dandruff; men’s hair should not pass the eyebrows in front and the sides should not pass the temples; women should try their best to keep it in the office Do not wear shawl hair, and the bangs in the front should not go past the eyebrows.

Nails: Nails should not be too long and should be trimmed regularly. Female employees should try to use light colors when applying nail polish.

Facial: Female employees must wear light makeup when working. Men are not allowed to grow beards, and their beards must be trimmed regularly.

Oral cavity: Keep it clean. Do not drink alcohol or eat smelly food before going to work.

Clothing: Clothing should be coordinated with it to reflect authority, prestige and shrewdness. Men are most suitable to wear black, gray and blue suits and ties. For women, it is best to wear a suit skirt, dress or long skirt. Men should be careful not to wear printed or large checkered shirts; women should not wear revealing, translucent, or short clothes to the office, otherwise the underwear will be hidden and unsightly. Clothing in the workplace should be clean, convenient, and non-finishing. The specific requirements are:

1. Shirt: No matter what color it is, the collar and cuffs of the shirt must not be dirty.

2. Tie: You should wear a tie before going out or when you want to appear in front of others, and pay attention to matching the color of your suit and shirt. Ties must not be dirty, torn or loose or crooked.

3. Shoes should be kept clean. If they are damaged, they should be repaired in time. Shoes with nails are not allowed.

4. Female employees should keep their clothing elegant and decent, and should not be overly gorgeous.

5. Employees should not wear overcoats or overly bulky clothing when working.