The experience of telemarketing work is brief

When we are inspired and have a new understanding of life, we should immediately record it and write an article about our experience, which will make people more clear-headed and have a clearer goal. The following is a brief summary of the experience of telemarketing for everyone, for reference only. Welcome to read this article. The experience of telemarketing is brief. 1

It has been more than two months since I joined the company. Through in-depth understanding and communication with various departments and branches during this period, I basically have a certain understanding of our company's development and entrepreneurship history, corporate culture, management structure, system and operation mode. The most important thing is to read the company's previous large-scale promotion plans and store management materials, investigate competitors in the regional market at this stage, and personally participate in the planning of a series of promotion activities.

Sales is an art, which requires not only mastering the necessary theoretical knowledge, but also continuous practice and summary, so as to improve and become a master of sales.

1. Sales is an art that needs to be studied.

If I ask, if you only understand that a certain enterprise has a demand for your products, but you are not familiar with the products of this enterprise at all, and even don't understand the name of the person in charge, how sure are you that you can make the business? I'm afraid few people have confidence, which is understandable. Therefore, a seemingly simple marketing work contains such deep knowledge, not to mention other marketing methods!

2. It is better to give gifts than feelings. If you want to do business, you should be a person first.

You should do your own work well, treat the customer as a very close person and sell the most suitable products to him. Of course, some people will ask: don't these people accept benefits? Of course not. The problem is that everyone will give benefits. It's nothing unusual, but only those who can give "feelings" at the same time can become outstanding.

3, the vision must be long-term

In the process of sales, especially after the transaction has been made, you must make friends before selling the product. There are many salespeople who think that they can do well in all aspects of themselves. In fact, it is very simple. The smarter they are, the more modest they are. Some people, especially those who are very successful, are very modest, because they understand a truth, the simplest truth of being a man, a broad mind and a loving mind, and treat themselves as the most ordinary people in front of anyone. On the other hand, overestimating yourself or praising yourself for no reason will lead to complacency, and you will never become a master of sales, and you will never earn a perfect tomorrow for yourself. The final result is that you will be miserable for life.

4. Eloquence is not important, but it is important to make customers trust

Usually people think that people engaged in sales work must be eloquent and eloquent. But the master thinks that the important thing is to win the trust of others. An excellent salesman in my heart should be full of smiles, approachable, full of affinity, and have confidence in his eyes. This is the so-called image! Of course, good sales skills, solid professional knowledge and mastery of the whole market are useful and necessary!

When you get in touch with the sales elites, you will soon find that most of them are psychologists, who can accurately determine the personality characteristics of the interviewee in a short time and quickly formulate corresponding negotiation strategies according to the differences of customers' personalities and needs. There is no routine to win the world. Only by adapting to local conditions can we improve the success rate. And these are also gradually exercised and summarized by them in actual combat.

2xx years have lost their youth and matured their minds; This year's success and failure have told myself that only I know the ordinary things in this year, and the gains and losses in this year have passed away; What fluctuates is the state of mind, which contributes to the future, and what remains unchanged is the dream; I know that I should better understand nature and self, and I need to work hard to overcome my inherent defects. To integrate into the society and into the team, we not only need to maintain our own personality, but also refer to social standards; As the saying goes, "you can't eat fat in one bite", then you must eat fat in one bite; If you can't reach the sky in one step, then you need to realize your young dream step by step; Humility, kindness, tolerance, willingness to learn, diligence, firmness and decisiveness are all indispensable qualities, so be sure to remind yourself from time to time; Float, hide, listen to applause, and endure grievances; People's growth always goes through ups and downs. The past year has really taught me a lot and realized a lot. My experience in telemarketing is brief. 2

For more than three months, with the help of my colleagues, I have learned a lot in telemarketing. Let's talk about my experience during this period.

telemarketing may also be the most difficult and challenging of all sales; Refusal to others always hurts my self-esteem. But I have to cross this threshold. To tell the truth, at that time, I regarded myself as a hero who was "forced" to go to Liangshan. I called every day and made a lot of calls to make myself rejected and learn to bear it. At the beginning, it was only with the help and edification of the teachers, including the comrades in the first department, that I gradually adapted. Others can do it, so why can't I?

as a salesperson, I feel under great pressure. When faced with the loneliness of leaving home to fight alone, when faced with the frustration of failing to complete the sales task, when faced with some unreasonable customers, once you lose your strong will, you can only escape from the marketing profession or live in a muddy and evil way. Especially in telemarketing, we make at least 5 calls every day. If there are 16 working days every month, we will make 8 calls every month. It can be seen how many times we have to undergo rejection, and the voice we hear the most is "rejection". If we can't motivate ourselves and each other, then we may face the clouds every day, don't want to make a phone call every day, and even feel pain when we see the phone, because no one will like the feeling of rejection.

in the pursuit of success, you will inevitably encounter all kinds of difficulties, twists and turns, blows and disappointments. There may be very few people in this world who have a pleasant journey all their lives, but most people, including many successful people, have suffered or are suffering from failure. In addition to having firm confidence in the goals you set at the beginning, you must go back from time to time and check whether your footprints along the way have deviated from the track or taken more detours. If you have deviated, come back quickly, make corrections quickly, and summarize and review from time to time to ensure that the direction is always correct. As the saying goes: "A person who does not pursue progress is standing still"!

Looking back at this time, I still have many shortcomings and deficiencies in my work, especially the most obvious one is carelessness. I forgot the name several times when I sent a fax, even forgot my shoes when I went to a meeting, and finally I borrowed them all over the sky. Details of such problems often occur in my life; When making a phone call, I still can't face the problems independently. When customers encounter problems, they are prone to panic and can't hold their ground calmly, so they just give the phone to the master or other colleagues. From this point of view, what I'm doing now is very bad, including calling back. Now newcomers who have just arrived for less than a month can face these problems by themselves. I'm not successful enough in this. I must try my best to get rid of this habit in the future, and I can't rely on others at all times.

Another thing is that you can't distinguish between work and life at ordinary times. Sometimes troubles at work will be brought into your life, and unpleasant feelings in your life will sometimes lead to a day's mood. Of course, this is definitely not good, because if you are not in a good mood, you will directly decide whether you can have a receipt to repay your hard work! Therefore, in normal work and life, we should firmly believe that depressed people will be more depressed when they find depressed people. Be sure to find someone who is more successful than yourself and happier than yourself. His happiness will be contagious and he will find strength and confidence. The experience of telemarketing is brief. 3

Growth begins with my sales road.

from xx to xx, from school to work, from a sales company in xx to the beginning of self-growth. Because of doing sales, I understand that no matter what a person does, he can't succeed if he doesn't work hard and pay. If you do anything, you can never do it better without your heart.

since I set foot on sales, I have not felt much about my changes, but my colleagues and classmates have found something from me. Because I have grown and improved ...

First of all, my self-confidence is stronger than before. An excellent person often gives you the impression that he is very confident. Self-confidence is the first step to your success. Especially for a salesperson, you must believe in your potential. It's not that everyone will do well at first, but everyone should believe in their potential, because most people only play their 1% potential. That is to say, there is still great potential in us that has not been brought into play. "The so-called ability, in a sense, is just a state of mind. How much you can do depends on how much you want to do. You are the kind of person you think."

second, the goal is very clear. I can have a good standard to do everything I am doing. This is something I have never felt before. Because you have a very firm goal, you will not abandon your faith and your efforts. On the road to success, there are ups and downs, twists and turns, and many people will give up halfway. Only those who persist and have clear goals will see the beauty of the finish line.

third: I have strong enthusiasm and initiative to do things by myself. In the market, salespeople have to do meaningful things every day, such as visiting customers one more time, making one more phone call, summing up the day's work, etc., and the promotion of sales volume is a natural thing.

finally, in fact, I think; Success is just doing one thing right, and growth is the improvement of ability. Success doesn't necessarily make you grow, but salespeople must keep growing if they want to be successful.

success is doing things right, while growth is doing things right. The experience of telemarketing is brief. 4

It has been more than two months since I entered xx Culture Company, and I feel a lot. Here, I will make a brief summary of my recent work and the team's situation, as well as my vision and prospect for the future work.

First of all, let's talk about myself. I really never thought that I would do a sales job before, so I'd like to thank the company for giving me such an opportunity. In less than three months, I met all kinds of people by phone and exercised my expression ability. My speech skills gradually became less formal and blunt, and I can express myself in my own language, instead of following the words on paper verbatim as I did at the beginning.

Tell me more about your performance in the past two months! I made xx calls, of which xx were intended customers, but only xx were actually made. I think there are many reasons for this result. First of all, I feel that my sense of responsibility for goals is not very strong, and my work motivation is not very strong. I don't think about long-term interests and just look at the present. This is actually not enough. I have to move forward towards high goals and high treatment! In short, I believe that the above points will change slowly with time, because I believe that time can change everything, and we must "be safe when we come"!

Through my work during this period, I have to admit that the sales work is under great pressure. In the face of great pressure, I think personal mentality is very important. Those who can persist in the end are winners! Work happily every day, no matter whether you make a bill or not; Not issuing the bill now does not mean not issuing the bill in the future; As long as the goal is set and the mentality is correct, the order is inevitable! It can be said that I have been thinking about these words in my mind and working hard every day! In the face of all kinds of customers and all kinds of rejections every day, I always treat them with a most ordinary heart. I think if I can't accept this, I can't be competent for this job. Just regard it as a very ordinary thing all the time. Besides, there is no motivation without pressure! By the way, our team has recently resigned several people. From the beginning of training to now, I always think that we are an organic whole, but now we have lost so many people, which is somewhat emotional and helpless! But after all, it is people's own choice, and there is nothing anyone can do. Although we don't work together and have fewer opportunities to meet, our friendship will never change! Because all the roads are made by yourself, as long as you have no regrets, it is enough!

Let's talk about the current team again. Although they are gone, the atmosphere is still very active. Everyone is making progress before their efforts, so I can't fall behind, so I have to catch up and move towards the goal! In addition, I would like to thank X for his help to everyone and me. Rest assured, we will prove our strength with our performance. Time will change everything. With the accumulation of experience, everyone will become better!

No matter the past is good or bad, with the end of this month, a new month is about to begin. To be honest, my current performance this month is not very good by comparison. As for the reasons, I have summarized myself above. In the new month, I must achieve the performance of around xx in xx working days. Although the set goal is not high, I am confident to complete it! In order to achieve this goal, in addition to keeping a correct attitude and persistence, the most important thing is to try to change the above-mentioned shortcomings, absorb the strengths of others, insist on watching more excellent sales videos and using their own words. In addition, we should communicate more with excellent partners at ordinary times, find out our own shortcomings in time and make efforts to improve them, and strive to move toward the goal! Perfect integration of faith and ideal, high standards and strict requirements! Must be better than this month!

Guys, remember: We are the best! For our personal future, work hard! Because I believe that I am me, I believe that tomorrow, I believe that youth has no horizon! Everything depends on human effort, and man can conquer nature! It is enough to believe that you are the best!