What is the catering order at KFC's front desk? Specifically, thank you

KFC front desk star exam questions and answers

1. Fill in the blanks

1. Counter service 7 steps: (1) welcome customers, (2) order food, (3) suggest sales, (4) confirm the ordering content, (5) package products, (6) give change and confirm the ordering content, and (7) present catering.

(3) a piece of original chicken,

(4) a meal package,

(5) a pair of roasted wings

3. Suggestive sales can be done: 1. Selling large products, 2. Suggesting products for promotion, 4. Listening to customers

4. Suggestive sales cannot be done: 1. Suggesting directly to children. 3. Suggested sales of various products

5. Welcome customers to do the following: 1. Customers are greeted within 5 seconds after arriving at the counter; 2. Greet children; 3. Look at customers; 4. Sincere smile; 5. Friendly welcome; 6. Suggested sales should be made at least once

7. The temperature of F/F fryer is 35 degrees Fahrenheit, and that of Colonel chicken nuggets fryer is 35 degrees Fahrenheit

8. Cold drinks are not available.

9. Use an inverted U-shape when sprinkling salt on the French fries. The weight of large potato is 135+-5G, the weight of medium potato is p>1+-5G, and the weight of small potato is 75+-5G. The storage time is 7 minutes, the frying time is 2 minutes and 45 seconds, and the oil dripping time is 5 seconds.

When the buzzer rings for the first time while cooking French fries, it means that the frying basket needs to be shaken.

Why: to prevent it. The water temperature is lower than the set temperature (19-198F)

11 The front showcase is cleaned with a blue rag

12 When the original chicken is served, the chicken is served in black and white, with meat and bone, with bones first, and then with meat.

13 principle of catering sequence:

the four-step cleaning method of soup/beverage, main meal, catering and dessert

is scraping, washing, rinsing and disinfection.