Summary of Sales Staff's Post Experience (Ten Articles)

Work summary can make us understand the past work comprehensively and systematically, and can make us correctly understand the advantages and disadvantages of the past work. The following is a summary of the experience of sales staff positions that I have compiled for you. Click "Personal Summary" to view more work summaries!

Summary of sales staff's post experience 1

_ Telesales ended in. I think I should feel lucky for my past job. In fact, in the past year, my work went smoothly in many aspects. The accumulation of all aspects of work has made me stronger and stronger at the moment. I am getting more and more familiar with sales work, which really benefits me a lot. When I think about my work achievements this year, I think these should be what I continue to adhere to. Continue to do these basic duties in life. I don't think there is anything that I can't accumulate experience and let myself grow up in the future. This year's telemarketing has made me understand a lot of truth. Under the guidance of my colleagues and the concern of my leaders, I have redoubled my efforts. I don't expect myself to drag down the whole work. I also summarize this year's work:

I. Sales Work

Have not received professional study and training. When I accepted this job, I was worried about whether I could do these things well. The word sales is still relatively new to me. I never thought it would bring me some negative work emotions, and I didn't want to make these things so unsatisfactory for my own reasons. I always feel that these can be changed. I know exactly what my job is. In the past year, I have made great progress in some telemarketing skills at school. Although there are no shortcuts in my work, we can improve my self-working ability. I am willing to take the time to do these things well. It is much easier to study and work than to practice and succeed. In the past year, my sales have improved. My work performance in the first and second quarters is not obvious. I haven't been here for a long time. At the beginning of my work, I think there is still a lot to learn in this area. In the third and fourth quarters, I had enough experience and made relevant preparations in this respect, which made me realize a lot of value. I will continue to work hard.

Second, the sales results

A little telemarketing, I made _ _ _ phone calls, among which.

Third, shortcomings

I want to accumulate enough experience in my work so that I can improve myself. In the past year, I was sometimes not careful enough. Often forget some things, the professional level still needs to be strengthened. I think these people don't want to prevaricate, and the improvement of my professional level is the direct standard to improve me.

Summary of sales staff's post experience II

I. Summary and Analysis of Sales Work

In the position of sales consultant, first of all, I want to thank a person, that is, the manager of our sales department, and thank him very much for his help in my work. Although I have worked in the sales department for more than a year, I lack sales experience and confidence in my work, so it is difficult to start working.

Second, the adjustment of professional mentality.

A salesman's day should start with opening his eyes in the morning. Every morning, I will wake up from the cheerful and radical alarm clock, and then greet the day's work with full vitality and joy. If I am less experienced than others, then I am more patient than others; If my list is not as many as others, then I will serve others.

Development of key customers. Here I want to say: I want to treat B-level customers as A-levels, so that I will have one more A-level than others, and one more A-level will give me one more chance. Visit customers at least twice a week. I think attacking customers is the same as setting goals. First of all, focus on being a customer. Only in this way can we achieve results. After the approval of key customers, I shifted my energy to the second key customer.

Third, the shortcomings in self-work.

In the sales work, there is also the psychology of being eager to clinch a deal, which not only affects the development of self-operated business, but also undermines self-confidence. I think in my future work, I will abandon these bad practices, study hard and improve my sales skills as soon as possible.

In _ _ _ _, I will continue to work harder on the basis of last year's work and carry out the work in an all-round way according to the requirements of the company. The work plan is as follows:

1, for old customers, always keep in touch and stabilize the customer relationship.

2. Since it is necessary to shake the number at the beginning of the purchase restriction, it is even more important to cherish the resources of customers.

3. To achieve good performance, we must strengthen business study, broaden our horizons, enrich our knowledge and adopt diversified sales methods.

Fourth, I have the following requirements for myself this year.

1. Make every effort to achieve the sales target every month.

2. Make a summary once a week and a big summary once a month to see what mistakes are made in the work, correct them in time, and don't make them again next time.

3, to know more about the customer's status and needs, and then make preparations, so as not to lose this customer.

We can't be impatient with customers any longer. We must treat every customer who enters the store with an attitude of loving you more than what you think, based on the service concept of Changjinghang.

We should constantly strengthen our business study, read more books, consult relevant information online, communicate with our peers and learn better methods and means from them.

6, with other employees of the company must have good communication, team awareness, more exchanges, more discussions, in order to continuously improve business skills.

For this year's sales task, I will try my best to complete the task and create more profits for the company.

Summary of sales staff's post experience 3

A year has passed so slowly. This year is a crucial year for us. The company is not only innovating, but also constantly changing, hoping to further expand our capabilities.

As a newcomer to sales, I am immature in many places. At the end of the year, nothing was achieved. In terms of performance, it can only be considered as average. But as an employee, I am also actively following the development of the company. During this year, I actively improved my sales ability and improved my ability. I have also been maintaining my customer base. Although it failed to catch up with the peak season sales, it has improved a lot in the future.

Looking back on this year's work, we can actually do a lot in the past, but unfortunately we didn't have such experience and ability at that time. Although my ability has improved now, in order to prevent such a situation from happening again next time, I still have to make efforts to prepare myself and put myself in a state of complete preparation. Be prepared to seize the opportunity. Now, I summarize this year's work as follows:

First, the work situation.

I joined the company in _ _ month, and I didn't know much about the company and products at first. Their own sales channels and contacts are also very few.

In order to improve my situation, I actively remember and understand the company and products, and have a deep understanding of the products. When I have time, I will also refer to the sales experience of my predecessors to improve my experience. While reserving my ability, I am also trying to do my own work, promote and investigate, improve my sales strategy step by step according to the situation, and supplement my customer base.

At work, I know what I lack most now is ability. I have never been engaged in furniture sales in the past, and I don't understand many key points. Although I have heard from my colleagues, I still need a lot of practice to apply it in practice.

So I focus on this point in my work, find my own shortcomings and keep improving and trying. As a newcomer, I am not afraid of failure. After hard work, my promotion and experience are the most important things now.

Second, personal learning.

When I was in the company, I actively participated in the training of leaders. I asked if I didn't understand, and I took the opportunity to ask if I didn't understand. Learn how to make up for your shortcomings from books and the internet in your spare time. I still don't know myself well enough. Always listen to the comments of senior colleagues and constantly enhance your understanding of yourself and your work.

Third, summarize.

One year's work is not so outstanding, but my growth and preparation are very full, which is also reflected in the performance in the second half of the year. I believe that in the future sales, I can do my job better and bring more benefits to the company!

Summary of sales staff's post experience 4

The first half of _ _ has passed, and new challenges are just around the corner. In the first half of the year, there were pressures and challenges. At the beginning of the year, the real estate market has not fully recovered, and the pressure at that time was actually quite great. Customers are worried, and the media is unfavorable. But I firmly believe in the stability and appreciation potential of Qingdao real estate. In the next few months, the housing market picked up, and my colleagues and I seized the opportunity to reach the company's indicators and create good results.

In practice, I have a new understanding of sales, and I would like to sum up some points to share with you:

(a) not artificial, treat each other with sincerity, the customer's statement is sincere and false. Get the trust of customers, and customers will listen to you. On the contrary, everything you say will have the opposite effect.

(2) Understand customer needs. Understand what customers need at the first time and make targeted explanations, otherwise it is a waste of time to say anything.

(3) The recommended house should be sure, know all the houses, including their advantages and disadvantages, and have a reasonable explanation for all the problems of customers. However, don't argue irrationally about obvious injuries. Nothing is perfect. Let customers know that when you see perfection, there must be lies.

There are still some areas that need to be improved:

Sometimes lack of patience, for some customers who have more questions or speak more bluntly, they tend to be tit for tat. In fact, for such customers, it may be more effective to adopt circuitous or soft means. Therefore, in the future, it is necessary to exercise more, increase patience, and make customers feel more intimate, so that they will have more trust.

Here, thank you very much for giving me this exercise opportunity. I will work harder, study harder and hand over my satisfactory report card.

Summary of sales staff's post experience 5

How do salespeople make an in-depth and valuable monthly sales summary report? Generally speaking, a perfect monthly sales summary report should include the following contents:

1. sales summary: detailed data and situation analysis are needed to achieve performance and goals.

2. Action report: What you did in the month, where you went, and how to arrange your working hours should be simple and clear.

Three. Summary and analysis of market conditions, including:

(1) Current market price: What are the specific promotions, rebates and profits of each dealer?

(2) Product inventory status: product inventory status of dealers at all levels: quantity, model and date;

(3) Dealer evaluation: What is the mentality, ability and sales performance of major dealers?

(4) Competitor evaluation: analysis of sales performance, price product structure changes, important promotion activities and development trends of major competitors in the current month;

(5) Market evaluation: whether the market situation is good or bad, what is the development prospect, what are the problems and opportunities.

(6) Market problem report: What problems need the company's assistance to solve in the market in the current month: replacement and clearance of overstocked damaged products, cashing of promotional rebates, application for market expenses, and other matters that need the company's support.

Four. Work plan and arrangement for next month: according to the work situation of last month, arrange work for next month.

5. Work self-evaluation: the gains and losses of your work, right and wrong.

Summary of sales staff's post experience 6

First, the completion of personal performance this week.

Actual completion 1 week: 3 accounts were opened, and 2 were actually valid, with a market value of 390,000, 490,000 new appraisal assets and a handling fee of 500 yuan.

Second, this week's lack of work and suggestions:

1: Compared with Wei Lan, my overall professional quality in bank outlet marketing is not very high, and I need to strengthen training and practice urgently. Seriously study and train in the company, listen to the guidance and education of the leaders, and also learn from other good colleagues, learn some good methods they have made, summarize and classify them, and make good use of them.

2. The overall work and products of Hubei Branch are not connected enough, and many businesses cannot be fully developed, which is closely related to the marketing of stocks, funds, wealth management, Li Jintian, Jinniu Eye, Golden Sunshine Jin Zhihui and financial integration. There are still many businesses that have not been followed up. For example, several products of Golden Sunshine are different, as well as Hong Kong stocks, B shares, third board, agreement repurchase, futures, stock index futures, and listing of the New Third Board.

3. Self-management is chaotic, long-term follow-up to customers is not enough, and the continuity of telephone messages is poor. When it is really impossible, they can take some appropriate measures to carry out customer development work, and finally ensure the accuracy of customer information telephone number, home address and funds, and improve efficiency.

Three. Learning and training

1. Attend the meeting and training in Jiangbei District of Marketing Center.

2. Participation in regional meetings.

Four. Work plan and objectives for next week

This week's performance was not very satisfactory, and it didn't reach the goal I set at that time. I should reflect on whether my method is correct. When the work is not going well, I should ask myself where I need to change. I should learn from Wei Lan next week. He can open so many accounts in a week because of his company and bank, and I will make good use of my resources to make up for my performance, which will tell everything. Wei Lan's success is reflected in his performance, which shows that if an account manager does well, his performance will be good, which means that his method must be correct. He found such a method and shared it with us. We just need to copy it. There is nothing to think about and nothing to doubt.

Verb (abbreviation for verb) is the main task for next week.

1, strengthen the study of new business knowledge and professional knowledge.

2. Continue to do a good job in regional personal marketing competition.

Summary of sales staff's post experience 7

Through two days of sales work, I made a personal summary of my own advantages and disadvantages, as well as my understanding and mastery of sales work.

First of all, we should have a new understanding of sales work, not just talk about it. When promoting products, we should highlight the characteristics of products and grasp the differences of products in order to attract people's attention. Among the people who visited these two days, some people think that when the price is on the high side, they will introduce what services are included in this price, and there will be absolutely no extra charge. After that, some people will feel that the price is reasonable and will be more interested. Some people are still skeptical, so I will explain it to him in detail.

Then, for the sales target, generally speaking, most people who are interested are young people, but also older men. Because this sport is more exciting, it will attract more people's love. So when you meet such people, you will often introduce them more and arouse their curiosity. If you notice the intention, you will further ask if it is convenient to leave your name and contact information for a return visit in the future. But some people are reluctant to leave personal information.

Finally, summarize the personal work situation. I can grasp the contents and highlights of sales relatively quickly, but during the visit, I am not very familiar with the more detailed things and need to strengthen them. Also, when the other party doesn't want to leave personal information, I don't know what to say to convince the other party.

Generally speaking, I have gained a lot in these two days, learned a lot, communicated with others more freely, and gradually improved my own shortcomings in order to do my work better.

Summary of sales staff's post experience 8

In the busy work, unconsciously ushered in a new year. Looking back on my work in the past few months, as an employee of Yunhai, I deeply feel the enthusiasm of the vigorous development of the enterprise and the spirit of struggle of every employee of Yunhai.

For our enterprise, this year is meaningful; For me personally, this year is very valuable and rewarding.

Only by constantly summing up the past can people have a new future and new development. If we don't know how to sum up, then all we will do will always be to repeat the past and do nothing. Thanks to the company for giving us this opportunity to sum up, and we can share the harvest and infiltrate the successful experience together.

As the sales director of the company, I mainly focus on personnel management. After half a year's exploration and summary, I divided the management of personnel into two categories: system management and target management.

System management, as its name implies, is a management method to restrain employees' work behavior by implementing management according to strict systems. Without rules, there would be no Fiona Fang. Many problems have been found in just a few months, so in the new year, I will constantly improve various management systems and methods, truly put them into action, and strictly urge employees to act according to the system.

Management by objectives, to put it bluntly, is the so-called task. The task is to be completed after it is formulated. Enterprises must set sales for employees every month. In fact, this data is the goal. According to the sales data of the terminal in recent months, this goal can be achieved for several months. This is also a question that I have been reflecting and pondering for several months. What is the reason why the sales volume can't go up? Is it really the employees? Not exactly. Is the meaning of our existence to go to my supervisor every day and tell him that I have done everything I should, but is there something wrong with the employees? Then what is the meaning of my existence? After thinking about it for so long, I think employees think that the monthly sales data of the business is the goal, and they have not turned this goal into a task, which is one of the reasons why the sales volume can't go up. In fact, it is very simple to turn a goal into a task, that is, to decompose the goal plan into every quarter, every month, every data and every detail, to mobilize the enthusiasm of employees, and to seriously think about the channels and methods to achieve the goal. When the goal is decomposed, it becomes a task, which we must complete.

System and goal * * * are my management direction next year, so I won't elaborate on them one by one because of the trivial content. The work focus is roughly divided into five parts:

1, terminal promotion management system;

2. Recruit and train employees;

3. Attendance and attendance of employees;

4. Daily management of employees;

5. Encourage employees to achieve their goals.

I learned a lot while working here. Next, I will introduce some of my opinions to you from three aspects and discuss them with you.

First, correct attitude.

In my work, I saw many problems, contradictions and difficulties. Of course, these are inevitable, but I think the main reason why these problems and difficulties can't be solved is attitude, which determines everything. People often say, "If I did what I did, I would do it now …" People often just stay on this sentence and don't really put it into action. How can there be a good result? The competition of liquor is more and more fierce, and there will be new challenges in front of you. What kind of attitude you take towards it, what kind of results you will get. So complaining is meaningless, and active work is what we should do most.

Second, clear objectives.

First of all, any company has its own development goals, and every employee has his own personal development goals. On this issue, I think that as employees of the company, personal goals should be unified with the company's goals. Everyone will be under pressure, but while achieving the company's development goals, they are also achieving their own personal goals.

Secondly, as I mentioned just now, we should have the right attitude and methods to achieve the goal, and actually decompose and implement the goal. Only decomposable and achievable goals are feasible goals.

Third, study.

Regarding learning, an economist once said that "not learning is a sin, learning is economical, learning by economic means and creating economy by learning." The same is true at work. We need to constantly learn and enrich, and strive to apply what we have learned and complement each other.

These are just my superficial understandings. I hope my colleagues will give me more advice at work. Only with Qi Xin's concerted efforts can I succeed. I also hope that with the efforts of every employee, the company will have a new atmosphere and a new breakthrough in the new year.

Summary of sales staff's post experience 9

Looking back _ _, the competition in the sales market of high and low voltage distribution cabinets is fierce, and there are also some difficulties and problems in the sales work. In order to improve work efficiency, we constantly learn new sales skills and methods, and strive to complete the tasks assigned by the company. The solutions to several major problems in the work are summarized as follows:

First, it is difficult to recover the arrears, and the capital occupation is serious when the recovery is not urgent.

The end of product sales is marked by payment, which determines profit. However, at present, there are serious fund defaults in our products. In order to realize the collection of payment for goods and effectively demand payment in arrears, besides analyzing the causes of payment in arrears, effective control methods must be implemented.

1. Before dunning, find out the reason for the arrears. Whether it is negligence or dissatisfaction with the product, whether it is cash-strapped or intentional, different collection strategies are adopted according to different situations.

2. Don't be afraid of dunning and losing customers. Well-deserved reward, of course. Fear of customers being unhappy or losing money due to dunning will only make customers push their luck and encourage this bad habit. In fact, as long as the skills are used properly, collection can be regarded as an opportunity to communicate with customers. If the customer insists on not paying, what's the pity of losing the customer?

3. Make a decisive decision and stop the supply in time, especially for the threat of "no supply, no payment", otherwise it will only get deeper and deeper.

4. Collection time is very important. Many enterprises like to collect accounts at the end of the year, but they don't know that the end of the year is often the most tense time for enterprises' funds, and the success rate of debt clearance is low. To strengthen the daily debt settlement, the longer it takes, the harder it is to recover. Some experts have shown that the difficulty of collecting money depends on the age of the account rather than the amount of the account.

5. Adopt a gradual collection procedure. When the credit cannot be recovered after the sales period, it should be transferred to the collection procedure. Generally, send a reminder letter or make a phone call first; If not, send someone to collect money; Finally, resort to law.

Second, some projects can't be decided and the details are not in place.

We have a lot of project information, and in the process of follow-up, there is the problem of letting peers take advantage of winning the bid. In this work, we will also strengthen the methods and efforts of customer tracking.

Specifically, there are the following details and precautions.

1, take the initiative to contact customers. The principle of tracking customers is to "actively" contact customers instead of "passively" waiting for customers' calls.

For example, when we follow up some projects, we feel that we have no advantages in product quality, price, capital, business relationship and comprehensive strength. Our business people have no confidence themselves. Send a quotation, make a technical communication and start "waiting for him" instead of actively communicating with customers. What questions or needs do we have about our products, technologies and quotations, and what work do we need to do?

In the future project tracking, we must not lose confidence until the last moment, and we must actively follow up and actively communicate. On the one hand, it expresses our sincerity and service attitude, and respects and attaches importance to customers; On the other hand, it is also convenient for us to know the real needs of customers at any time, grasp the progress of business cooperation, and be orderly and plan ahead.

2. Insist on communicating with customers. Tracking customers refers to tracking customers in all directions and in various forms, whether by phone, SMS or email. In short, we should use various forms of information communication channels to communicate.

Summary of sales staff's post experience 10

I have worked in the real estate industry for more than half a year, and my sales still need to be improved. Although my level is limited, I still want to write something of my own, that is, I can find something to learn from it and improve my sales level.

After the last opening, the whole sales process began to be familiar from the early water continuation to the later successful sales. In the reception of customers, my sales ability has improved, and I gradually understand the concept of sales. I also learned a lot from selling houses from my own customers who have bought houses. Let me show you here. Maybe I haven't finished it yet, but I hope I can share it with you.

First of all, the most basic thing is to always be enthusiastic during the reception.

Second, do a good job in customer registration and follow-up. Do a good job in pre-sales to facilitate post-sales

Third, regularly invite customers to come and see the house to understand the dynamics of our real estate. Strengthen customers' purchasing confidence, do a good job of communication, and formulate several plans for customers according to some requirements of customers, so as to facilitate customers to consider and open sales, make customers more selective and avoid concentrating on the same apartment. This also facilitates their own sales.

Fourth, improve their business level, strengthen the real estate-related knowledge and the latest developments. In front of customers, they can set up their own professionalism with ease, and at the same time make customers want to believe in themselves more. Thereby promoting sales.

Fifth, think from the customer's point of view, so that you can solve the problem in a targeted manner, provide the customer with the most suitable house, solve his doubts, and let the customer buy a house with confidence.

Sixth, learn to use sales skills, create a desire and atmosphere to buy, and appropriately force customers to make decisions as soon as possible.

Seventh, no matter what you do, you can't do it well without a good attitude. At work, I think attitude is everything. When personal needs are frustrated, attitude can best reflect your values. Positive and optimistic people attribute this to the imperfection of personal ability and experience. They are willing to constantly improve and develop in a good direction, while negative and pessimistic people complain about the injustice of opportunities and environment, always complaining, waiting and giving up! What kind of attitude determines what kind of life.

Eighth, it is always the most important to find and recognize your goals and constantly strengthen your confidence to go forward and stick to the end. The fable of the race between the tortoise and the hare is constantly appearing in real life. Hares tend to be opportunity-oriented, while turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities. Life is sometimes like climbing a mountain. When I was young and strong, I was always alive and kicking like a rabbit. At the first opportunity, you want to jump ship and take shortcuts. I want to give up my rest when I encounter setbacks. Life needs accumulation. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, step by step, every step is firmly on the road of progress, but they can reach the finish line earlier. If you are lucky enough to get ahead, your luck will run out one day.

To maintain long-term enthusiasm and enthusiasm for work, it is even more necessary to have the spirit of "self-motivation without waiting for a whip". Therefore, in the past six months, I have been insisting on doing what I can do well, accumulating, and moving towards my goal step by step.

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