Summary of the work of government service center

Summary of the work of government service center

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Work summary of government service center 1 personal work summary of government service center 1

Since I came to work in the central window, under the dual leadership of the central leadership and the bureau leadership, with the care and help of my colleagues, I have worked hard to build the agricultural machinery window into a window with better service, higher efficiency, more convenience and better image in accordance with the goals of speeding up examination and approval, improving service quality, enhancing image and improving satisfaction. The research and work in the past year are summarized as follows:

First, improve ideological understanding. As the window staff of the government affairs center, while serving the people, they should unify their thinking with the decision-making of the county party Committee and the government and improve their ideological understanding. I am the staff of agricultural machinery window. Over the past year, I have strictly abided by the rules and regulations of the center and never relaxed my business knowledge in order to apply it to practical work.

Second, clear job responsibilities. In window work, I know that it is most important to establish a sense of responsibility and mission, strengthen service consciousness, strengthen service function, improve service quality and deepen service attitude, so as to achieve cordial, dignified, harmonious, enthusiastic, active, patient and thoughtful service. The window should be operated in an open, fair and sunny manner, so as to establish a good image of the government and make the people feel at ease and comfortable. High-quality and efficient convenience service can reassure the people, solve their difficult problems and create a harmonious social atmosphere. At the same time, I will patiently solve and answer the people's problems, take convenience, benefit and serve the people as the starting point and end result of my work, aim at helping the people solve problems, and clarify my work responsibilities.

Third, enhance business knowledge and improve service efficiency. The window is an administrative function representing the overall situation, so I must serve enthusiastically and skillfully and give correct answers to customers' inquiries; Where the masses have doubts, they can patiently and meticulously explain and explain until they understand; When receiving foreign customers, answer in Mandarin; Be able to actively guide customers with limited cultural level; When answering the phone, you can take the initiative to say hello. Loyal to their duties, love their posts and dedication; Unite and coordinate the promotion work of this unit; There were no disputes and unpleasantness with customers, and there were no complaints and reports for failing to perform their duties correctly. Looking back on my work in the service center for one year, there are still some minor mistakes in my work. I know I need to learn more business knowledge and be more strict with myself, so as to enrich my business knowledge and solve problems for the people better.

Fourth, the direction of future efforts. In the future work, we should strengthen our study, strive to improve our own quality, and constantly establish professional ethics and service level. Learn from superior policies and grasp the correct direction; Change the work style and correct the thinking of window work; Take continuous improvement of work style as an important means to promote work. I always take "serving as my own responsibility, facilitating the masses and contributing to society" as my motto, and always keep the alarm ringing, striving to be a civilized and excellent window worker. I will take this summary as my personal support, supervision and help, carry forward the achievements, overcome the shortcomings, forge ahead with more full work enthusiasm, and make new contributions to promoting the work and development of the government service window in our county.

Summary of personal work in government service center II

In * * year, with the goal of optimizing the economic development environment and carrying out the activities of striving for excellence in serving the people, the County Land and Resources Bureau changed its work style, improved administrative efficiency, optimized service processes, and made great efforts to create a one-stop service window, which truly realized the "one-stop" service of business window acceptance, window audit, window charging, window accreditation and window accreditation, and made the clients get efficient, fast and convenient quality services. Up to now, Window * * * has handled all kinds of examination and approval items 1906, and the timely completion rate has reached 99%. The annual work situation is briefly summarized as follows:

I. Working for * * years

(a) bureau leaders attach great importance to the "window" work and give strong support.

The main person in charge of the bureau attaches great importance to the window work and has visited the center for inspection and guidance many times. The leaders in charge check in at the center every week and communicate with the leaders of the center. The bureau issued two sets of uniforms to the staff, dressing the, which set up a good image of the window staff.

(two) to improve the service quality and service level of staff.

In order to further improve work efficiency, strengthen management, standardize operation and improve service level, Land Window takes the lead in developing service quality activities in the center, namely "Five Ones" activities. First, mobilize window staff again, unify their thinking, deepen their understanding, and provide ideological guarantee for further improving window efficiency and service quality; The second is to carry out a self-examination and self-correction activity every quarter, and conduct self-examination and self-correction in contrast to administration according to law, standardized handling of affairs, and enthusiastic service. , advanced performance, spur backward; Third, everyone writes a work summary every quarter, contacting the responsibilities of each position, and paying close attention to rectification if it is not enough; Fourth, organize an enterprise return visit every quarter to solicit opinions and suggestions from enterprises on window approval and service; Fifth, conduct business training once every quarter to continuously improve the business level of window staff. The above activities have greatly improved the comprehensive quality of window staff, and the service quality and service awareness have been significantly enhanced.

(3) Innovating service mechanism to realize convenient and efficient window service.

1, adhere to the "leadership window service system". The leaders in charge of the bureau go to the window once a week to work, directly face investors and the masses, and coordinate and solve problems on the spot. It embodies the service concept of "people-oriented, convenient and efficient" and establishes a good image of government service. On-site inspection of window work, staff service and work discipline in the administrative hall.

2, the implementation of "six open", improve work efficiency. In strict accordance with the requirements of the documents, the land window promises to report and receive the documents within 7 working days after receiving them. All fees in the window will be paid in the central bank settlement window. According to the requirements of standardized window construction, service guides and project notices are placed in the window, and demonstration texts are provided. In order to facilitate the work of the masses, the efficiency has been improved. The work center of the national land window staff is the masses, and the heart is the masses. At present, when the staff who come to handle affairs fail to deal with it in time, they take the initiative to delay the off-duty time and wait for the masses to get off work.

(4) Strengthen system construction and window management.

1, adhere to the "four systems" and strictly implement the "four prohibitions" and "six prohibitions".

2. Give the chief representative of the window full authority to handle relevant business matters of the Bureau. The chief representative is responsible for the on-site examination and approval of materials to improve the efficiency of window handling.

3, strictly implement the relevant provisions of the organ efficiency accountability, bureau leaders don't regularly urge, the focus is on the window staff in strict accordance with the law, implement work discipline, improve work efficiency, improve service attitude, solve the difficulties of the masses, promote the implementation of the work, and strive to make the window a performance-oriented window.

Second, achieve results.

Training staff to firmly establish the "four consciousnesses" has further improved the quality of window service. Further establish a sense of service, which is embodied in serving the people, facilitating the people and benefiting the people, starting from meeting the needs of the clients and taking the satisfaction of the clients as a foothold; Further establish a sense of responsibility, always embody the integrity of law and discipline, achieve "words must be done, actions must be fruitful", constantly increase the proportion of immediate work, and put an end to the phenomenon of "two-headed acceptance" and "cardiopulmonary bypass"; Further establish legal awareness, embody administration according to law everywhere, bring window work into the standardized track, and always ensure administration according to law; Further establish efficiency awareness, focus on the construction of "efficiency window", actively innovate service methods, strive to promote standardized operation, and comprehensively improve administrative efficiency and service level.

Summary of the work of government service center. Summary of the work of government service center

Summary refers to the written materials that analyze the experience or situation at a certain stage of work, study or thought and make regular conclusions, which can enable us to find mistakes and correct them in time, so we should be prepared for summary. How to write a summary is correct? The following is my summary of the work of the government service center. Welcome everyone to refer to it, I hope it will help you.

In 20xx, the county government affairs service center closely focused on the reform of "simplifying administration and decentralization, strengthening supervision and improving service", vigorously promoted the "one trip at most" for the masses, accelerated the reform of "one network, one door and one trip" for government affairs service, made great efforts to build a "one network" for government affairs service, and strived to achieve "one door and everything", focusing on "Internet+government affairs service" Through active and sustained efforts, at present, the service level and efficiency of the center have been significantly improved, and the satisfaction of the masses has been significantly enhanced. The specific work is reported as follows:

I. Basic information

XX county administrative service center covers an area of 1.3 million square meters, with 30 units stationed in windows, secondary institutions 1, more than 320 staff and windows 1. In the first three quarters of 20xx, 5745 16 items of administrative examination and approval and services were accepted in each window of the center, and 574420 items were settled, with a settlement rate of 99.9%, an increase of 7.4% over the same period of last year. It is estimated that the total number of items handled in 20xx will exceed 750,000. Through the window satisfaction survey, the mass satisfaction rate reached 99.9%.

Second, the specific work

(A) innovative service model, and create a good service environment

1, to carry out the whole agency service. (1) is to highlight enterprise services and play the role of overall service. In order to better serve enterprises, the county government service center based on the actual positioning, give full play to the role of coordinating services, and actively introduce new measures to serve enterprises. First, further improve the enterprise agency service system, project pre-examination system, parallel approval system and joint acceptance system. The second is to assign special personnel to provide full-time agency services for enterprises, establish a "one enterprise, one book" work account, dynamically grasp the progress of the project, and solve the problems existing in the examination and approval service in time. The third is to set up a comprehensive acceptance window for joint examination and approval of infrastructure, with government services taking the lead in coordinating relevant windows, establishing a collaborative linkage mechanism, and doing a good job in the whole process of examination and approval services. (2) Closely follow the key links and optimize the service process. The first is to implement the "integrated" service of enterprise registration. The second is to implement the pre-examination service for project approval. The third is to implement joint examination and approval services for infrastructure. The fourth is to implement joint acceptance. The parallel examination and approval mode was started for key projects in our county, which accelerated the examination and approval time and saved the operating cost of enterprises.

2. Continue to promote the reform of the commercial system, and reduce the start-up time of enterprises by half. At present, the whole process of enterprise registration is electronic, and the promoters of enterprises can directly apply for business licenses without submitting any paper materials at the window, after online real-name authentication and electronic signature. The whole process takes 3 days to get the business license, and the business license of the market bureau window takes 1 working day. At the same time, actively do a good job in license plate integration and convergence, and further expand the coverage of license plate integration. At present, our county has achieved "39 certificates in one".

3. Carry out the "big window" mode and establish a joint window. On April 16 this year, the real estate registration integration window of XX county government affairs center window was officially launched. According to the working requirements of "Internet+government service", the county government service center optimizes and integrates the real estate registration center, housing management bureau, national tax places, windows, personnel, systems, businesses and materials, and realizes "one window acceptance, information sharing, internal circulation, parallel audit and one-time settlement", breaking the information barriers of local tax, housing management, real estate registration, land and other departments.

4. Vigorously promote the tolerance and acceptance mechanism. For government investment and investment projects, tolerance acceptance and approval shall be implemented, that is, after the project owner and the project undertaker declare the relevant materials and the commitment letter of missing materials, the window unit will accept the tolerance first and implement the approval, and the project undertaker and the project owner will fill in the relevant materials within the commitment period.

5. Build a "caring and helping customers" volunteer service team and provide one-stop service. In March this year, the volunteer service team of the center's love relay "Love Helper" was officially launched, actively creating "Sunshine Government Family Service", focusing on the whole-process agency service of investment projects and investment enterprises in parallel, effectively promoting volunteers to make a difference in serving vulnerable groups and enterprises, and further establishing a good image of the center.

(2) Promote "Internet+government services" and improve the level of intelligent services.

1, and strive to improve the online service level. The center organized a number of relevant departments in the county to work centrally and carry out "Internet+government services". Mainly to claim and sort out the matters issued by the provincial level, and sort out and upload them. According to statistics, there are 4 1 units in the county to handle matters in the XX sub-center of Anhui government service network, of which 23 units are stationed in the center to handle 7 14 items. These matters have met the requirements of online processing and effectively improved the ability of online processing.

2. Strive to improve self-service ability. Continuously expand the scope of self-service of administrative examination and approval terminals, and finally realize that all administrative examination and approval services can be handled by themselves, and online and offline channels provide convenience for the masses. At present, many units, such as the Exit-Entry Administration Brigade, the Fifth Center of the People's Social Security Bureau, the Real Estate Registration Center, the Traffic Control Brigade and the Civil Affairs Bureau, have carried out terminal self-service.

(3) Carry out "running at most once" to effectively improve the convenience of handling affairs.

The county government service center actively responded to the call of the central, provincial and municipal governments, conscientiously implemented the work of "running at most once" in mass affairs, established and compiled a list of "running at most once" items, paid close attention to the implementation of various measures, and constantly promoted the in-depth development of "running at most once" work. First, by optimizing the workflow, the promised parts are transformed into finished parts; The second is to mail all window documents in the whole hall free of charge; The third is to set up a free copy point in the duty room on the third floor, and provide free copy service in all service windows, so that the masses can run less errands and achieve the goal of "running at most once". At present, the total number of county-level government service centers "running at most once" is 735, accounting for 9 1.8%. By the end of this year, the proportion of "running at most once" in the central hall will reach 100%.

(4) Promoting the standardization of government services with standardization construction as the starting point.

Since the standardization of government services, the center has been vigorously promoting standardization construction, constantly improving the standardization system, and ensuring that every standard is put in place. Pay attention to the evaluation effect and feedback information, conduct comprehensive evaluation, find problems in time, find out the methods of adjustment and improvement, and achieve the goal of continuous improvement. Through practice, improvement and re-practice, the standardization of the center has achieved good results, raised the standard level to a new level, combined with the characteristics of creating windows and service brands, and established a series of service standards that meet the sustainable development needs of XX county government service center. The county government service center participated in the formulation of the national standard "Code for the Service of Investment Project Construction Approval Agency", and now it has entered the stage of soliciting opinions nationwide. In March this year, XX County Government Affairs Service Center was successfully selected as the national pilot unit for comprehensive standardization of social management and public services. 165438+ 10, the center declared four provincial-level local standards, such as "the work standard of government service at most once" and "the volunteer service standard of government service".

Work Summary of Administrative Service Center 3 Work Summary of Administrative Service Center 1

In 20XX, Jinjiang District Administrative Service Center further improved the construction of administrative service center, deepened the construction of standardized service-oriented government, improved administrative efficiency, optimized investment environment, and served the construction of four districts. The 20XX annual work summary report of the District Administrative Service Center is as follows:

First, complete the work in two places in an all-round way.

First, complete the administrative examination and approval (service) function of the department and concentrate it in one department. All 2 1 departments with administrative examination and approval functions in the whole region have set up administrative examination and approval departments, which will handle statutory administrative examination and approval matters on behalf of the departments, and fully complete the concentration of departmental examination and approval authority to an internal department. Among them, there are 3 administrative examination and approval departments, and 8 departments are subordinate to other departments/kloc-0.

The second is to complete the establishment of the administrative examination and approval department and concentrate it on the government service center. According to the establishment of administrative examination and approval departments of various departments in Jinjiang District, three separate administrative examination and approval departments and four administrative examination and approval departments with large examination and approval business organized the examination and approval departments to enter the district government service center, and set up eight back-office offices in the government service center with 23 back-office staff; The new placard also ensures that there are enough strength and professional backbone to enter the district government service center, and the administrative examination and approval departments of all examination and approval functional departments are all concentrated in the government service center. The government service center has 25 functional departments and 43 service windows.

The third is to complete the authorization of administrative examination and approval authority of various functional departments to the service window. Of the 504 administrative examination and approval items and government service items in the whole region, 494 are concentrated in the government service center (sub-center), with a concentration rate of 98%. All departments should set up a chief representative in the service window, fully authorize the administrative examination and approval authority to the chief representative of the window, and sign a written authorization at the beginning of this year to fully realize the authorization of the administrative examination and approval authority to the window of the government service center. The fourth is to ensure that administrative examination and approval items are handled in place in the government service center. One-stop service with one window for acceptance and one window for completion shall be implemented, so as to eliminate the phenomenon of people running back and forth. This year, from 1 to 10, the district government service center (sub-center) handled a total of 3 16994 items of administrative examination and approval and government service, of which 298702 items were settled on the spot, with a settlement rate of 94.23%.

Two, comprehensively promote the standardization of government service centers.

Jinjiang District aims to create a first-class government service center and takes effective measures to promote the standardization of government service centers.

1. Jinjiang District Government Affairs Service Center covers an area of 2,550 ㎡, and the hall is spacious, bright and clean. Service windows, service guides, office computers and other office items are neat and unified, and placed in an orderly manner; Signs such as window distribution and floor distribution in the service hall are clear and accurate, and supporting service facilities are set up reasonably and completely. The center actively creates a standard and comfortable office environment, so that people can do things in the center at a glance.

Second, adjust the window layout. Combined with the requirements of promoting parallel approval, the departments involved in commercial registration projects are relatively concentrated in different regions, which is convenient for internal circulation consultation and approval of clients and improves service efficiency.

Third, the center strictly regulates the fees charged by each window, which is uniformly collected by the banks in the center, and announces the charging standards and charging basis of service items to the public, effectively putting an end to irregular behaviors such as administrative examination and approval fees and hitchhiking fees, and avoiding the phenomenon of window charging.

Third, deepen parallel approval and reduce the registration fee for new enterprises.

Jinjiang District deepened the parallel examination and approval, and actively promoted the parallel examination and approval of new enterprise registration in accordance with the requirements of unified acceptance, copying and filing, parallel examination and approval, time-limited completion and centralized reply. Starting from March 20th this year, the relevant fees for the registration of new enterprises will be exempted, including the enterprise registration fee, the cost of duplicate business license, the cost of tax registration certificate and the cost of organization code certificate. After accepting the application for registration of a new enterprise, the district administrative service center will urge industry and commerce, taxation and quality supervision to implement parallel approval through the parallel approval window, complete the relevant license processing within 2 working days, and verify the relevant expenses. When the applicant enterprise receives the certificate, the three certificates (business license, tax registration certificate and organization code certificate) are issued to the enterprise simultaneously with the examination and approval window, and the enterprise does not need to pay the registration-related fees and the work report of the government service center. By the end of 10, there were 873 newly registered enterprises in the parallel approval window, and the enterprise registration fee was reduced or exempted by more than 730,000 yuan.

Four, to further standardize the bidding work of government investment projects.

In order to effectively strengthen the supervision of the bidding (comparison and selection) activities of investment construction projects in our region and further standardize the bidding (comparison and selection) behavior, Jinjiang District issued the "Implementation Opinions on Further Regulating the City's Physical Construction Market" (Jin Jianfa [20xx] No.35), requiring all countries in our region to invest in construction projects from 20xx 1,

Five, strict use of unified administrative examination and approval business handling and electronic monitoring system.

In accordance with the requirements of the construction of electronic monitoring system, Jinjiang District has implemented a unified administrative examination and approval business handling and electronic monitoring system at the provincial and municipal levels.

First, in accordance with the unified principles, classification, standards and names, organize administrative examination and approval and clean-up of government services.

The second is to clean up the 504 reserved administrative examination and approval (service) items, actively standardize the administrative examination and approval (service) items, improve the basic data of administrative examination and approval (service) items, including 22 elements such as project name, setting basis, examination and approval conditions, quantity, examination and approval procedures, examination and approval time limit, charging basis and standards, and application materials, and complete the administrative examination and approval (service) items flow and application materials.

The third is to strictly use the unified administrative examination and approval business handling system of provinces and cities, so as to combine advanced prevention, dynamic supervision and hard constraints, promote window units and staff to act according to legal procedures, effectively standardize administrative examination and approval behavior, and promote administration according to law. Since the operation of the municipal administrative examination and approval business handling system, there has been no timeout caused by window handling timeout.

Jinjiang District Government Affairs Service Center has established a government affairs service website to provide online consultation and download relevant forms for the working people, and instantly publish the number of items accepted by each window and the handling of various examination and approval items on the Internet, so that matters, procedures, processes and results can be seen at a glance.

Sixth, strengthen the construction of window team.

First, in order to ensure the quality of government services, enhance the image of government services, and strictly control the staff who enter the central window, Jinjiang District has established a mechanism for staff to enter and exit the government service window. Select comrades with high quality, strong professional skills and strong ability from functional departments to work at the government service window.

Second, actively organize window staff to carry out various forms of training and publicity and education, such as: training in the use of the application system for examination and approval, training in Putonghua, training in service etiquette, etc. , firmly establish the people-oriented, customer-oriented concept of government service, improve the professional ability and service level of window staff, and improve the overall service quality of government service windows.

The third is to implement the selection of monthly quality service window and annual excellent window, set an example and fully mobilize the enthusiasm and initiative of window staff. Fourth, the center has set up complaint facilities such as a supervision and complaint desk and a complaint reporting box, made public the complaint telephone number of administrative efficiency and investment soft environment, unblocked the complaint channels of government services, directly listened to the opinions of the people working in the front line of service, found problems in time, resolved disputes and contradictions. There have been no negative reports from the news media this year, and there have been no reports caused by unannounced visits.

Summary of the work of government affairs center II

Under the correct leadership of the county party committee and government, we adhered to the principle of "serving the people" with Scientific Outlook on Development as the leader, emancipated our minds, sought truth from facts, made pioneering efforts, and made remarkable achievements in the work of the government affairs center.

First, improve the organizational system and vigorously consolidate the foundation for the smooth operation of the center.

The smooth development of all work can not be separated from the strong support of manpower, material resources and financial resources. In terms of laying a solid foundation, facilities, personnel and systems are mainly in place.

First, the hardware facilities are complete and the personnel are in place to ensure the smooth development of all work. In order to improve the work efficiency of the center, we aim at high-quality hardware facilities and high-quality staff. In less than a year, we have all the computers, tables and chairs, window layout and so on. The staff can also operate skillfully and serve efficiently. At the same time, the people-oriented concept is firmly established, and a supervision desk, an information desk, a system layout and a flow chart are placed in the central hall, equipped with air conditioners, bar chairs and water dispensers. Lighting, beautifying and greening the hall has significantly improved the overall environment of the center. In addition, a number of organizations such as party branches, trade unions, league branches and women's committees have been established, which have enriched the spiritual and cultural life of staff at all levels and enhanced the cohesion and combat effectiveness of the center.

The second is to improve and perfect the system, and really use the system to manage people. Perfect management system is a powerful guarantee to ensure the efficient and orderly operation of the center. To this end, we have formulated the 3 1 management system and work responsibilities, some of which are made public in the central hall in the form of pages and subject to supervision by the masses. According to the instructions of the county government, the "Administrative Examination and Approval Performance Appraisal Method" was issued, which incorporated the examination and approval work into the performance appraisal of the county, so that all functional departments really paid attention to the examination and approval work and made due contributions to the steady and rapid development of our county.

Second, focus on the center, deepen reform, and effectively demonstrate the outstanding role of the center in serving the people.

Over the past year, we have always focused on the convenience of the masses and efficient work, and made every effort to do four tasks in accordance with the requirements of the examination and approval mechanism of "opening a window to the outside world, the center accepting applications, the department completing the settlement within a time limit, delivering the results to the window, and tracking and supervising the network".

1, for the convenience of the masses, to achieve full office coverage. First, since the establishment of the government affairs center, the administrative examination and approval department of xxx has settled in the center, realizing centralized functions and personnel, and realizing the "one-stop" examination and approval of "one window for acceptance, one leader for examination and approval, and one official seal for completion". Second, the units that have not settled in the center are handled by the examination and approval offices of various departments, and the examination and approval business is led by the county administrative examination and approval management office. At the same time, "one window is accepted, one department is audited, one leader is approved, and one official seal is completed". Third, in order to facilitate the work of the township people, we have also set up a township convenience service center, xxxxxxx.

2, with the goal of openness and transparency, announced the administrative examination and approval flow chart. According to the documentNo. [XX] xxx issued by xxx, there are xxx items of examination and approval, xxx items of non-administrative examination and approval, and XXX items of convenience service in our county. In order to clarify the work process, shorten the working time limit and standardize the work behavior, we publicize the approval process and time limit of all projects on the government website, and no longer approve the cancelled or adjusted projects. The examination and approval authority and standards, examination and approval requirements, examination and approval procedures, examination and approval time limit and publicity were comprehensively verified, and the original standards, incomplete requirements, complicated procedures, long time limit, openness and opacity were rectified. After rectification, all departments have basically achieved clear standards, simplified procedures, time limit compliance, sufficient basis for the establishment of elements, and open and transparent examination and approval information.

3, with efficient service as the criterion, enable the "special seal for administrative examination and approval". In order to serve for innovation and improve efficiency, in accordance with the principle of "unified management, that is, taking immediate action", the "special seal for administrative examination and approval" was first launched in the city. On xx, xx, xx, according to the requirements of the meeting of the coordination leading group of the government affairs center and the relevant provisions of the Administrative Measures, a "special seal for examination and approval" was engraved for all units stationed in the center, and it was notified by the county government office. The opening of the "Special Seal for Administrative Examination and Approval" has solved the problem of clerks and window staff going back and forth between the unit and the center, reduced intermediate links, shortened the processing time and improved the processing efficiency. Especially when dealing with immediate handling and reporting, it is really convenient for the people who do things. At the same time, the opening of the "special seal for administrative examination and approval" ensures that the power of the department can be truly delegated to the window and become a real service for the people. Since the opening of the special seal for administrative examination and approval, * * * has handled xxxxx items of administrative examination and approval, saving a lot of time and financial resources for the masses.

4. Focus on the joint examination and liaison office to create a green channel for professional cooperatives. This year's loose monetary policy has further stimulated farmers' entrepreneurial enthusiasm, and farmers' professional cooperatives have mushroomed. In view of the lack of farmers' cultural knowledge and poor understanding ability, based on the parallel examination and approval system, we should open up new ideas, innovate work, establish a joint trial and joint office mechanism, and open up a "green channel for farmers' professional cooperatives" to provide better services for farmers. Over the past year, we have handled the affairs of xxxxx professional cooperatives.

Third, strengthen supervision, standardize behavior, and effectively provide a strong guarantee for the efficient operation of the center.

Effective supervision is a booster to improve work efficiency, improve service quality and standardize political behavior. This year, we strengthened the supervision work from three aspects, and formed a three-dimensional supervision network, which provided a guarantee for the efficient and standardized operation of the center. The first is to establish a system of rules and regulations to bind people through the system. We have established the Code of Daily Conduct for Employees and the xxxxx system, which further standardized the political behavior of employees and established a good image among the masses. The second is to improve efficiency by unblocking channels for complaints. In accordance with the work requirements of "supervising and improving efficiency", a complaint reporting box was set up, a reporting telephone number was published, and a monitoring desk was placed, which further unblocked the supervision channels of the people who handle affairs. The third is to hire leaders to improve quality through supervision. In order to strengthen supervision, we also invited the leaders of the county supervision bureau to conduct on-site supervision and seriously criticize and educate the staff with poor attitude, poor service and low efficiency. Over the past year, the county's administrative examination and approval work has generally run well, and the window staff's awareness of examination and approval according to law has improved. The complaint of administrative examination and approval was not accepted in the whole year, and the satisfaction rate of the mass questionnaire was 100%.