Summary of the company's front desk confirmation work

Summary is to analyze and study the relevant situation at a certain stage and make written materials with guiding conclusions. It can effectively exercise our language organization ability. I think we need to write a summary. How to focus on the summary? The following is a summary essay of the company's front desk employment collected and sorted out by me. Welcome everyone to learn from it, I hope it will help you.

Summary of the company's front desk employment: model essay 1 The coming 20xx year is a full, busy and happy year. At the end of the year and the beginning of the year, review the past and look forward to the future! In the past year, under the guidance of the company, with the care and help of department leaders and with the friendly cooperation of colleagues, I have made great progress in my work and study.

The front desk is the starting point to show the company's image and service. For customers, the front desk is the first step for them to contact our company, and it is also the first impression of the company, which is very important. So the front desk represents the image of the company to a certain extent. At the same time, the company's service to customers begins with welcoming guests at the front desk, and a good start is half the battle. Recognizing its importance, I must do my work carefully.

First, strive to improve service quality.

Answer every call carefully, memorize the extension numbers of all departments, transfer calls in strict accordance with the company's guidelines and do a good job of confidentiality. When customers visit, I will always pay attention to maintaining a good service attitude and will receive them warmly. Promote the company culture to customers in a suitable environment and answer customers' questions skillfully. Smiling, patient and meticulous, warm tips. In my spare time, I will strengthen the study of telephone skills and etiquette. Constantly recharge yourself to adapt to the rapid development of the company.

Second, pay attention to the hygiene and image of the front desk.

Remind health workers to clean up on time. Clean the tea room within the scope of responsibility, keep the room clean, and disinfect the water dispenser at least once a month. Replace the printer cartridge in time and maintain the front office supplies.

Third, do a good job in stationery procurement and learn some purchasing skills.

Understand the market price of purchased stationery, and further communicate with existing suppliers, hoping to reduce the original purchase price. And find more high-quality stationery suppliers. Choose suppliers with good quality, low price and thoughtful service. Save every penny for the company. Maintain more than two fixed suppliers.

Fourth, do a good job in warehouse management. Check the warehouse on time and classify the goods.

Strictly follow the company system, so that every entry and exit is registered. Check the integrity of the goods in time and report the loss or damage of the goods to the relevant departments in time.

Fifth, focus on the overall situation, regardless of personal gains and losses.

Whether it is during working hours or vacation time, if the company has a temporary task assignment, I will obey the arrangement and actively cooperate without looking for any reason to shirk it. As a member of xx, I will dedicate my strength to serve the company. Usually actively participate in the activities organized by the company, strengthen the feelings between colleagues and communication between departments. And learn more about the company's basic situation and business content. In order to work better in the future, we will continue to lay the foundation.

Although the work at the front desk is sometimes trivial, everything should be done seriously. So I will do everything with my heart. Thanks to the guidance of department leaders and the opportunity given by the company, I will strengthen my study and work hard in the future!

Summary of the company's front desk work: model essay 2. As the front desk of a company, I also went through a three-month probation period, and now I am full-time. Looking back on the front desk work in the past three months, I have changed a lot, and I have grown up, and I know that it is not so easy to do a good job at the front desk. I also want to continue to work hard to improve the front desk ability and do better during the probation period.

As the front desk, I am responsible for contacting customers and receiving customers, which can be said to be an image of the company. So a requirement for etiquette is also very strict. At the same time, there will be some skills and methods for customer reception. I am also learning, slowly changing, making myself more professional and calm. From the beginning, I was a little flustered and uncomfortable. Now communicate with customers smoothly and receive customers. I have also made great progress, and I am very grateful to my colleagues who have been taking me. At the front desk, I couldn't solve many problems, but my colleagues helped me and let me know how to do it. Through several months of work, I also know that the front desk seems to be a very basic position, but it has to deal with many people. If you know little, you can't actually receive customers well. You need to know a lot about the company to communicate with customers better.

When I do things, I also do everything carefully. I ask questions that I don't understand and get along well with my colleagues. I know my colleagues better. For the company, I ask questions that I don't know, so that I can handle things better, not that I can't solve things when I encounter them. The front desk looks like a simple job, but there are many people I need to communicate with. In addition to customers, there are recruiters, and colleagues in the department sometimes have some needs that I need to deal with. In the process of communication, there are also many things I need to know. Otherwise I can't do things well. Some colleagues even told me what to say, and I can't just say it.

Now I am a regular worker, so I need to continue to work hard to do a good job in reception at the front desk. Only by doing what you should do well can you increase your experience and have a better career path in the future. If I can't even do the basic work at the front desk well, it will be even more difficult for me to do some complicated things well. Only by continuous efforts can my ability be further improved.

Summary of the company's front desk work: model essay 3 The front desk is the starting point for showing the company's image and service. For every guest who visits Wanda, the front desk is the first step for them to contact our company and the first impression of the company, which is very important. So the front desk represents the image of the company to a certain extent. At the same time, the company's service to visiting guests begins with welcoming guests at the front desk, and a good start is half the battle. Recognizing its importance, I must do my work carefully.

First, strive to improve service quality.

Answer every call carefully, memorize the extension numbers of all departments, call each visiting guest to check the contact upstairs in strict accordance with the company's requirements, and carefully handle the temporary visitor card for each visiting guest. I will always pay attention to maintaining a good service attitude when visiting guests or petitioning in the local area and will receive them warmly. Cleverly answer the questions raised by customers. Smiling, patient and meticulous, warm tips. In my spare time, I will strengthen the study of telephone skills and etiquette. Recently, the company organized English training. I insist on attending every class, studying hard there and constantly charging myself to adapt to the rapid development of the company.

Second, strive to create a good front desk environment.

To maintain the good image of the company's facade, we should not only pay attention to our own image, but also maintain good environmental hygiene, so that visitors have a pleasing feeling.

Third, focus on the overall situation, regardless of personal gains and losses.

Whether it is during working hours or vacation time, if the company has a temporary task assignment, I will obey the arrangement and actively cooperate without looking for any reason to shirk it. As a member of Wanda, I will dedicate my strength to serve the company. Usually actively participate in the activities organized by the company, strengthen the feelings between colleagues and communication between departments. And learn more about the company's basic situation and business content. In order to work better in the future, we will continue to lay the foundation.

I have been a receptionist for almost a year, and my work scope is small; There is also less work content. However, I have my own shortcomings. If I don't pay enough attention at work, I will feel confused. Sometimes solving problems is still lacking. I hope I can work harder and harder in the future. Do more for the company.

In 20xx, I will constantly improve my image, make a good work plan for 20xx, and improve my work quality and efficiency. And sense of responsibility

(1) Strive to improve the service quality, handle affairs quickly, with high efficiency and without making mistakes. Have a good service attitude, accumulate experience in receiving guests and leave a good impression on them. When answering the phone, you should also constantly improve your language skills; Clever question and answer guests. Strive to satisfy every customer.

(2) Strengthen the study of etiquette knowledge. For example, in my spare time, I seriously study etiquette knowledge and public relations. Understand the common etiquette knowledge that people must abide by, including sitting posture, standing posture, tone of voice, eyes, makeup, clothing collocation, answering customer questions, etc. You can also take a class like Mary Kay, and the knowledge is very practical. After class, people will be more confident and have more temperament.

(3) Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately. On the other hand, I can briefly answer customers' questions within my power, and at the same time I can seize the appropriate opportunity to promote the company.

Although the work at the front desk is relatively easy, you should do everything seriously. So I will do everything with my heart. I will study hard and work hard in the days to come!

First of all, thank you for giving me the opportunity to work as a clerk in xx Company. I became a probationary employee of the company on XX, XX, XX, and now I apply for confirmation according to the company's rules and regulations.

The construction industry is something I seldom touched before, which is very different from my professional knowledge. But under the patient guidance of leaders and colleagues, I quickly adapted to the working environment of the company and became familiar with the whole operation process of the company. As a desk clerk, I have always been strict with myself, earnestly and timely doing every task given by the leaders; Learn from colleagues for their unprofessional and unprofessional problems, and constantly improve and enrich themselves, hoping to make greater contributions to the company. Of course, when entering the company for the first time, it is inevitable that there will be some minor mistakes that need to be corrected by the leaders; However, as a lesson from the past, these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening.

Here, I want to thank my leaders and colleagues for their guidance and help, and thank them for reminding and correcting my mistakes in my work. After three months, I have been able to complete my duties well, such as internal reception; General manager's office chores; Office document printing, proofreading and copying; Management of office supplies; Attendance registration of company personnel, etc. Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying to improve my ability.

During these three months' work, I learned a lot of new knowledge and realized a lot through the guidance and education of the leaders. I am eager to be a full-time employee here, realize my goal, reflect my life value and grow together with the company. Here, I apply for becoming a full member, imploring the leaders to give me the opportunity to continue to exercise myself and realize my dream. I will do my job with humility and full enthusiasm, create value for the company, and look forward to a bright future with the company.