I bought something in Taobao, and the seller sent me a few less pieces. Contact and tell me to make it up. How can I see the seller replenish the goods?

We often shop on Taobao, and sometimes sellers delay delivery after taking pictures of their favorite goods, and even if sellers deliver goods, logistics information will remain in the package waiting for receipt, which makes many buyers feel very angry. If we buy products on Taobao and find that Taobao sellers deliver less goods after receiving the goods, how can we protect our rights as buyers?

When you received the goods, you found that the quantity of the products was wrong, and the seller sent less goods. First of all, don't worry, don't confirm the receipt. Log in to Want Want to find the baby you bought and contact customer service to truthfully reflect the actual situation to him. Some customer service staff will tell you that they will check the courier and give you a reply after verifying the courier. All you have to do is wait patiently. In this case, if the situation you reflect is true, the seller can reissue it or negotiate with you to refund the full payment for the product. After all, for a Taobao shop, reputation is very important, and the other party is afraid of being complained.

The Bank Information Port would like to remind you that when you receive the courier, you must inspect it in person, and then sign for it after it is confirmed. If it is found that the delivery is low or the product is damaged, you should take photos and videos at the first time and contact customer service to show your voucher. Customer service generally takes positive action.

However, some sellers do not admit that they have sent less goods. For example, Mr. Li bought two clothes on Taobao. After receiving the goods, he found that there was only one in the parcel and the other was missing. Mr. Li contacted the customer service, and the customer service said that he wanted to check with the warehouse and express delivery, and then there was no news. A few days later, Mr. Li contacted the customer service again, and the customer service said that there was no shortage of delivery. Mr. Li is very angry.

If this happens, the buyer can call the courier, and the courier company will weigh it before delivery every day, and the courier will also charge the courier fee according to the weight. After checking the weight, it is true that the seller sent less goods. Buyers can complain to customer service about sellers and let them come forward to negotiate, which can generally be solved.

If the product is lost halfway due to express delivery, the Taobao seller will negotiate with the express delivery to pay the buyer. It is important to note that during this period, the buyer can postpone the receipt of the goods, and don't call the seller for payment before it is handled here.