Mp3 white screen, still on, tell me what's going on.

If it happens occasionally, it is a machine program running program error, that is, a crash. If the reset switch is invalid and there is no power switch, you have to wait a day or two before connecting the computer or charger to activate it.

If a white screen appears after shutdown and reset, please see the figure below.

There are two possibilities for you to turn on the white screen.

1: It is most likely that the display screen is broken (generally 70% possible). Of course, if the screen is broken, you can connect the computer.

2. The firmware display data is partially damaged (generally accounting for 20%, because there is something wrong with the general firmware, the USB flash drive cannot be connected, and there will be unrecognizable devices or no response).

3. The crystal is damaged and the frequency is turned off, which causes the machine to crash as soon as it is turned on.

According to the situation, there should be something wrong with your firmware. For the firmware problem, you can brush the firmware again, install the upgraded tools on the CD, and then download the firmware of the same model from their company's website.

Then turn off the switch of the machine, press the PLAY key (some are M keys, try it yourself), then connect the computer, and you will enter the upgrade state, and then upgrade (some machines don't need to press anything, just click the upgrade key of the tool).

If you upgrade your machine, you must ensure that your firmware corresponds to your machine, otherwise it may damage your machine. If it doesn't work, you can contact them for after-sales service.