Personal summary of office work

Personal summary of office work Fan Wen's office staff, especially the office director, are not necessarily proficient in door-to-door work, but they do need to know a little about it, know a little, and even be familiar with it. The following is my personal summary of office work for everyone, hoping to help you. Welcome to read the reference study!

Personal summary of office work 1 The ancients said that three provinces a day, I worked in the office for more than four months, to make a summary, one is to pursue? Get things done? Second, the principle of introspection, don't be in a fog, in a mess, tired of coping.

In the past four months, there have always been mistakes of negligence, inexperience, thoughtlessness and laziness. Fortunately, leaders take care of you and colleagues tolerate you, which is also less trouble and more joy.

Four months to identify the following experiences or lessons:

First, learn to understand.

Learning to understand contains two meanings: one is to be able to accurately understand the spirit of the document and the leadership intention. What if? Pick up half and run? This is a waste of time and time, and it may even be a joke. Understanding the spirit of the document and leadership intention is based on familiarity with policies, business and overall work. Are you not satisfied after doing it? Drive belt? And want to be? Hub station? , to avoid business impassability, unclear policy, resulting in a lack of heart, can't talk? Work hard? . When you understand this task, you should listen carefully and finish it quickly and well. Second, colleagues should understand each other. Be kind to others from the heart, be open and aboveboard. Don't gossip, sit still and think about yourself.

Second, do things seriously.

Do things seriously and reliably. On the one hand, I want to make sure that the text is correct, and everything goes through my hand. Please rest assured. The written materials of the organs should be free from low-level errors such as typos, improper words, punctuation marks, serial numbers, formats, and serious errors such as unclear political attitudes, policies, semantics and responsibilities. Error-free is the basic requirement, and it should be concise, accurate or vivid according to the type of material, so as not to feel empty when reading it, and the sound will be lingering after reading it. Ask for instructions in advance, report the progress of the work at any time, report more afterwards, and complete a reply and a feedback. On the other hand, we should be responsible and disciplined. Duty-bound, discipline should keep the bottom line. We should not only see the big with the small, but also guard against the big with the small, and don't lose the big because of the small.

Third, in an orderly way

There are many things in the office, from the implementation of policies to cleanliness. As soon as I entered the unit, all kinds of things poured in. I started going to the office and even remembered these things, but I always felt that my head was in a mess and my work was in a mess. After that, I used the APP tool to manage the to-do list. After all, the office is still a job and has its own rules. One is to become? Expert? Cut the gordian knot, focus on the key points, deal with urgent matters, solve difficult problems and make clear the direction. The second is to become? Butler? , fine needle pick chaos, everything is clear, follow up at any time, communicate in time. The third is to become? Prophet? , the workflow constitutes a ledger file, classified storage, planning at any time, ready at any time, the backup of the backup, the collection of the collection, let the leaders know when they ask, ready at any time, come at any time.

Fourth, active thinking.

It is true to think actively rather than passively, but there are several specific ways:

(1) Let leaders do multiple-choice questions instead of short-answer questions. You should have ideas about your work, suggestions about problems, and talk about one, two, three. You can't just have an attitude, no idea, and no idea means no attitude. You can't just talk about problems without solving them.

(2) Ask yourself if you have any questions. It is similar to the first point, but it is also a specific practice. In fact, you can ask yourself anything first. Asking and answering questions can enlighten you, and you can also examine the necessity and rationality of the question in turn. Only when there are good questions can there be good answers.

(3) Can it be done better? Don't wait for the leader to arrange work. We should always ask ourselves: Can we do better? Doing your job well is not limited to? Do as I say. Take the initiative to improve your work skills, so that you won't get tired of your work and you will be really comfortable.

Fifth, cultivate temperament

Office work should be energetic, clear-headed, light-handed, capable and calm, with an outer circle and an inner side. A person who is described as obscene, lazy, blunt and soft-spoken may even do well in the office. I find that people who do the following things are very popular in government offices and units, and always remind themselves.

(1) Always greet people and smile.

(2) Calm, supercilious, confident and clear.

(3) Young people who are not afraid of things.

Personal summary of office work Fan Wen 2 The comprehensive office is a comprehensive management department under the direct leadership of the office of the company's responsible person. It is a connecting link between the preceding and the following, connecting the inside and outside, coordinating the left and right, and connecting the four sides. The work is also complicated, including document processing, file management, document approval, personnel management, salary management, procurement management and so on. Although the work is complicated and trivial, the three people in the comprehensive office have their own duties, in charge of administration, personnel and procurement. Although there are few people, the staff in the comprehensive office do not divide their work, encourage each other and learn from each other.

Over the past six months, with the care and help of the company leaders and the unremitting efforts of all employees, the work of the comprehensive office has made necessary progress, laying a foundation for the work in the second half of 20__ _, and creating good conditions. In order to find out the experience, find out the gap and promote the work of the department in by going up one flight of stairs, the work appraisal report for the first half of 20__ is as follows.

First, the comprehensive office administration work

1, do a good job of filing in the comprehensive office.

From _ _ _ to _ _ _ 20, 96 comprehensive documents and reports were compiled according to the company's requirements; Organize 167 external documents; 125 sorted out the foreign mail, and the general office did a good job in receiving, sending, registering, distributing, archiving and supervising the relevant documents, as well as sorting and archiving the documents and materials.

2. Assist the company leaders and improve the company system.

According to the actual operation of the company, assist the company leaders to improve the rules and regulations such as rules and regulations compilation and employee handbook. Through these systems, the behavior of employees in the company is standardized and their sense of responsibility is increased.

For the meeting held in the company, make good preparations such as sign-in book, tea, chairs, meeting notice, vehicle pick-up, etc. Before the meeting, ensure that the meeting is held on time. After the meeting, complete the record and report it to the person in charge's office. For meetings and receptions held outside the company, book hotels, cars, etc. According to the notification requirements, the related expenses shall be settled in time.

3. Organize and arrange various activities

In the first half of 20__, the comprehensive office organized various activities, which were supported by various departments and project departments. Organize employees of all departments and project departments to participate in snow removal activities in January; In April, under the leadership of the headquarters, organize company members to participate in plant adoption activities; Since May, all employees have been organized to donate money to the earthquake-stricken areas, and three donations have raised more than RMB 13000 and some materials. In June, employees were organized to participate in the Olympic torch team, which contributed to the smooth relay of the Olympic torch in Hefei. At the same time, organize all project employees to carry out? Start with the details and improve the service quality? Big discussion activities.

Second, this achievement cannot be achieved without the correct leadership of the Head Office.

It is also inseparable from the strong cooperation and support of various departments. While fully affirming the achievements, we also see the problems existing in this department:

1. Because of the trivial work of the general office, everything is often meticulous. Subjectively, every job is expected to be done best, but due to limited skills, it is impossible to be perfect.

2. I don't know enough about the work of various departments of the company, and I don't fully understand the real situation of existing problems, and I don't play the role of an assistant to the leadership decision-making staff.

3, grasp the system implementation is not enough, because the company's affairs are more complicated, so there is a necessary phenomenon to emphasize system construction.

The publicity of the company needs to be strengthened.

5. I don't know enough about other professional businesses of the company.

All these need to be effectively solved in our future work. The second half of the year is coming. In the new half year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods of comprehensive office work, push the work to a new level and make greater contributions to the healthy and rapid development of the company. The work plan for the second half of 20__ is reported as follows:

Third, improve the performance appraisal system to make it more orderly.

The company began to try out performance appraisal in the first half of 20 years. So far, it has achieved necessary results and accumulated necessary experience. However, in practice, there are still many areas that need to be improved. In the first half of 20__ year, the comprehensive office listed this goal as one of the important tasks this year. Its purpose is to achieve the expected effect of performance appraisal and realize the fundamental purpose of performance appraisal by improving the performance appraisal system. The fundamental purpose of performance appraisal is not to punish employees who fail to fulfill their work targets and duties, but to effectively motivate employees to continuously improve their working methods and quality, establish a fair competition mechanism, continuously improve the efficiency of organizational work, cultivate employees' planning and sense of responsibility, find out the shortcomings in their work in time and make adjustments and improvements, thus promoting the development of enterprises. On the basis of 20__ years' performance appraisal work, the comprehensive office began to improve the company's performance appraisal system, and persistently implemented and operated it.

Fourth, improve the training and welfare mechanism.

The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of all departments and project departments of the company generally needs to be improved. In 20 years, the general office will make a training plan according to the actual situation to really help employees.

At the same time, the general inspection of all employees started in 20 years 10 has been recognized by the majority of employees, which has increased their trust and affirmation of the enterprise. In 20__ years, the general office will look forward to continuing to strive for such welfare activities for employees.

Five, improve the first half of all kinds of goods procurement bidding 20__

Go deep into the market, understand the market situation, prepare the purchase price, strictly control the quality of all purchased items, do a good job in after-sales maintenance of equipment and tools, and actively listen to the excellent suggestions put forward by relevant professionals on purchased items and procurement work.

Whether the above assessment scheme is appropriate, please ask the leader for instructions!

Personal summary of office work In the past 20 years, under the guidance of leaders at all levels, the company's office has focused on the theme of system construction and scheme construction, with the goal of doing a good job in the company's logistics support, and worked hard to serve the organs and ensure the normal operation of various businesses. The work of the past year is now reported as follows:

First, according to the division of business, do a good job in related business.

File management: according to the implementation of the project, urge the completed project to improve the completion data as soon as possible and file it in the company for future reference. This year, 96 1 files were collected and carefully sorted, bound and classified according to the requirements of file management. We strengthened the guidance on the data collation of projects under construction, straightened out the collation procedures and work requirements in daily work, and prepared for the later summary. Cooperate with the bidding work of the business center, bring all kinds of original achievements at the request of the owner or bidding agent, and ensure the smooth completion of the bidding work.

Secretarial work: this year, the office * * * wrote 158, and received and handled 672 letters; More than 65,438+000 copies of morning meeting, meeting minutes and general manager's office meeting minutes were made, and the secretarial work was well completed. This year, the office staff has changed a lot, and frequent business trips are prone to job vacancies. All the staff in the department can focus on the overall situation, take everyone's business as their own business, and make up the position according to the actual situation to ensure smooth and orderly work.

In order to effectively manage the project, government departments often send out a large number of documents and faxes. The office can carefully examine every manuscript to ensure the timely and accurate issuance of documents, which reflects the rigor of the government's work style. Network is the company's external window and internal communication platform, which plays an important role in daily work. The webpage reflects the company's image in the Internet world. In order to ensure the good operation of the network and the quality of the web pages, the relevant personnel have made painstaking efforts.

Operation and management: implement the group company with heart? Standardization management promotion year? Work requirements, organize 28 projects under construction to write standardized cases. After careful comparison of these projects, we recommend three projects to participate in the selection of the demonstration project department of the group company. For the follow-up of this work, we can supervise and inspect the materials in time according to the progress of the project to ensure the quality of the work. In order to cope with the fatal damage caused by unexpected events to the company and strengthen the sense of crisis, the relevant departments of the organization shall prepare emergency plans for unexpected events from the perspectives of finance, technology, safety and law.

Second, assist and cooperate with all departments and offices to prepare various work meetings.

Business exchange meeting is a highlight of the company's work this year. In order to alleviate the risks caused by the rapid expansion of the project, the company held various business exchange meetings at different times according to the construction situation, so that employees with the same business in the company could communicate with each other through the conference platform to improve their business level. In the form of meeting, review the rules and regulations of the company's operation, discuss the contradictions and problems in the work, and determine the focus and direction of future work. In the work, we should adhere to the rules and regulations that produce good results, and carefully improve the rules and regulations that have adverse effects on the operation. Through this form, the company's business level in all aspects has been significantly improved. In order to hold these meetings smoothly and ensure the accommodation of about 150 participants, office staff can actively cooperate with relevant departments to make preparations for the meeting, arrange the venue layout and accommodation arrangements, and properly arrange the round-trip itinerary of participants after the meeting to ensure the complete success of all meetings.

Three, coordinate the management of various affairs, to ensure the overall orderly, stable and harmonious operation of the organs.

Compared with the business department of the government, the office mainly plays the role of auxiliary cooperation and logistics support. From the sanitation of organs and family areas, the management of staff canteens, odd jobs in various departments, the dispatch of public vehicles, and the observance of the system of employees' commuting, all personnel can conscientiously implement it according to the requirements of the leaders. In terms of bus arrangement, urgent matters and special affairs can be handled on time, no matter how late it is, as long as the work requirements are met. In daily reception, distinguishing between personnel and specifications not only satisfies the guests, but also is not extravagant.

Fourth, pay attention to unified learning and ensure unified thinking.

Every Friday, it takes about an hour to gather all the staff of government departments and concentrate on education. On the one hand, comment on the company's work and operation for a period of time; On the other hand, through the form of meetings, we should implement the spirit of the documents of higher authorities and the requirements of competent leaders, do a good job in ideological education activities, publicize various rules and regulations, ensure that all staff are in step, improve their execution, and give full play to the service functions of the authorities.

Although all the staff in the office have worked hard in their respective posts and made great efforts, there are still many mistakes and shortcomings that need further improvement. At present, they are mainly:

First, most of the staff are young people, and they still lack experience in all aspects. In the past two years, the office staff has been updated quickly, and there are many young people or novices. The daily work can be completed smoothly, but the operation of emergencies and major activities needs to be exercised and improved.

Second, the role of the leadership as a staff member needs to be strengthened. All business personnel in the office have not worked in the construction site for a long time, have no in-depth understanding of the project and lack original opinions. They need to strengthen their study and accumulation in this field in their future work, and strengthen their theoretical study in the absence of practical opportunities, so as to learn well and be good advisers to leaders.

Third, the level of copywriting needs to be improved. The level of copywriting reflects the image of the company, so we need to work hard at the theoretical level and the text level, do a good job in propaganda of the enterprise and give ideological guidance to the employees of the enterprise.

In the new year and new plan, all the staff in the office will work harder and strive for a new level in all aspects.

First, continue to implement the service tenet and do a good job in the implementation of various systems. System construction and standardization construction are a cyclical process. In the new year, we will pay more attention to the combination of system and project reality, strengthen the investigation of system implementation, and bring reasonable suggestions to the company through on-site situation analysis. Strengthen the standardization project construction, in the new year, continue to do the standardization achievements, make the standards closer to reality, and make due efforts for the standardization project construction. Further deepen the construction of cadres' work style, constantly supervise cadres' work style through various ways and channels, strengthen discipline construction and improve execution.

Two, a reasonable division of labor, strengthen the study and training of their respective posts. On the basis of the existing staff, we should refine the business division of staff, not only to meet their respective responsibilities, but also to consider the overlap of work, so as to avoid timely replenishment when there is a shortage of staff and ensure that the work will not be delayed. Strengthen the on-the-job training and study of young people, educate young members everywhere, train them to grow up as soon as possible and make greater contributions to the company.

Third, strengthen investigation and study to prevent bookishness. In view of the particularity of the office in the office, it is necessary for the superior to give orders and reach the lower level. In the new year, investigation and research will be strengthened, focusing on the status of various projects to provide better services.

To welcome the new year, the company office will work harder and be more pragmatic, be a good assistant to the leaders, and make due contributions to the steady development of the company.