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I can't help but know that the phone call at 4 o'clock is done. Seeing the customer is equivalent to collecting money!

Bang! Bang! Bang!

As usual, Xiao Wang knocked on the door of General Manager Qi's office. Qi head office is engaged in auto parts, with an annual output value of over 100 million yuan. It's a luxury customer

"I spent a long time in the client company, so I must seize it this time," Xiao Wang said thoughtfully.

"Mr.wong is good! I am ... "

Before the voice fell to the ground, I saw the head of the general team also don't lift interrupted a cold voice:

"I don't need it for the time being, put the information down, and I need to contact again."

Take a cold bath in winter to cool off. Xiao Wang dragged himself out of the office.

In the workplace, when we visit customers, do we often encounter the situation of "ending before we start"? In the final analysis, it is because the words are not good enough to impress our customers. The customers of "new wine in old bottles" are naturally angry and can't say anything good, so we must practice the words well.

Words can be roughly divided into several categories:

1. Bypass the front desk and find the person in charge.

In the workplace, there are many conversations on the Internet about how to bypass the front desk. Search, modify, modify and use. If the effect is not good, continue to modify. Generally, you should prepare five effective dialogues and try them one by one. If the first conversation with the customer is unsuccessful, continue to find someone who has a second conversation two days later.

Repeated tempering, repeated attempts

Step 2 chat with customers

When visiting customers in the workplace, you need to be prepared in advance, first understand the industry where the customers are located, do your homework in advance, recite industry knowledge, consultation, information, anecdotes and so on.

Talking to customers about his major naturally interests them.

3. 20 common problems of customers, including sales problems and product problems.

When visiting customers in the workplace, you should market the customers and write down the customer information to get ready. When you meet customers in the future, just recite these prepared replies. I used to do this all the time. If you find any problems in actual combat and don't reply well, come back and continue to correct them.

Learn to tell stories about your own products, your own company, package them with stories, and adjust the market for your own use.

4, collect customer information, find the customer's needs and pain points, interests and preferences.

We don't need much eloquence to visit customers in the workplace. If you do this well first, you will make great progress by chatting, communicating and talking with customers.

What customers want is service, and it is important to get to the point, not rhetoric! Finish the above four points first, and your speech skills will be greatly improved. What about other speech skills? Step aside.

In the workplace, customers are only willing to associate with us if they think you are useful, so if you want to get down to business, you must be prepared in advance and do the above. No matter who our customers and we are, we can do it easily. Seeing customers is tantamount to collecting money!