How does sales convince others?

As we all know, in the process of interpersonal communication, good public expression skills can often make interpersonal relationships harmonious. In the process of expression, it is inevitable to encounter situations in which both sides have different views. If it is not handled well, it will often cause direct or indirect harm to interpersonal relationships. Therefore, persuasion skills and resilience have become important factors in maintaining interpersonal relationships. Let me tell you next.

Sales Persuasion Skills: 8 Skills

1. Calm down for a while.

When others disagree with their own views or opinions, don't fight hard, because doing so will often arouse the rebellious psychology of the other party at the same time, and make the argument gradually deviate from the original intention of the conversation and turn to personal attacks. Therefore, when a similar situation occurs, the ingenious method should be self-denial, gentleness and rigidity, and "confession" with facts. Once you adopt this method, you will inevitably calm down the possible surliness of the other party and achieve the purpose of persuasion and persuasion invisibly. This kind of forbearance and persuasion skills can often win the goodwill and respect of others.

2. The language art of persuasion

When persuading others, if you always keep a straight face and frown, it will easily cause the other person's disgust and resistance, which will lead to the deadlock of persuasion. Therefore, when you notice this, you can appropriately embellish some wisecracks, jokes and two-part allegorical sayings, and make the atmosphere of the conversation easier in the process of persuasion, which will often achieve good results.

3. The role of self-blame

At work, it may often happen that when you want to give a difficult job or task to a colleague or subordinate, you know that it may not be accepted by the other party, and even cause his dissatisfaction, but it is too important to belong to him. It's hard to convince him. What should I do in the face of this situation? Our method is that you might as well say, "Now I have a job to tell you, although I know you will feel unhappy!" " "This expression makes the other party feel embarrassed to refuse or dissatisfied after listening. This is the role of self-blame. In ordinary life, this is also the best persuasion skill. No one will criticize a person who has already done self-examination, and your "remorse" is also a sign of modesty.

Put yourself in others' shoes.

When there is disagreement, you may have tried to solve the problem through persuasion, but you often find yourself in unprecedented difficulties. In fact, the reason why persuasion can't take effect is not that we don't make the truth clear, but that the persuader and the persuaded stubbornly stand on their own positions and don't think about each other. If you change your position, the persuaded person may not "refuse" the persuader, and it will be much easier to persuade and communicate.

Mobilize enthusiasm through praise

In fact, everyone has their own eager "evaluation" in their hearts, hoping that others can understand and give praise, so giving encouragement and praise to peers in time will often make the relationship between the two sides closer. In the workplace, it is particularly important for superiors to praise subordinates. When a subordinate refuses to accept a task under the pretext of being busy due to non-ability factors, as a leader, in order to arouse his enthusiasm and enthusiasm for the work, you can say, "I know you are busy and can't get away, but this matter can only be solved by you. I'm not sure about other people's work. After careful consideration, I think you are the best candidate. " In this way, the other party can't refuse, and skillfully turn the other party's "no" into "yes". This persuasion skill mainly lies in giving moderate praise to the inherent advantages of the other party, so that the other party can get psychological satisfaction, relieve the psychological troubles when frustrated, and make it accept your persuasion with a more pleasant mood.

6.*** The role of empathy

Friends have more or less some "* * * common consciousness". Therefore, when there are contradictions in the conversation, you should keenly grasp this common consciousness, seek common ground while reserving differences, shorten the psychological gap with the other party, and then achieve the purpose of persuasion. In fact, persuasion itself is to shorten the psychological distance with others as much as possible, and conscious marriage proposal will often increase the intimacy between the two sides, and finally achieve the purpose of drawing closer to each other's hearts.

7. impress others with sincerity

In most cases, persuasion can be said to be a conquest of the other party's emotions to a great extent. Only by being good at using emotional skills, with emotional people and emotional people, can we move people's hearts. Emotion is a bridge of communication. If you want to convince others, you must cross such a bridge and break their psychological barriers. Therefore, when persuading others, you should be open-minded, emotional, and explain your interests, so that the other party feels that you are exchanging their views fairly, rather than having any personal purpose or malicious attempt. You should let the other person feel that you are sincerely helping him and think about his vital interests.

8. Take care of others' faces

Everyone will have more or less contradictions with others because of face, because everyone cares about face. Therefore, when persuading others, we should try our best to save each other's face. Only in this way can persuasion succeed. Just like in the workplace, if you want to change your colleague's publicly announced position, the first thing to do is to take care of his face as much as possible so that the other person will not have the burden of going back on his word. Suppose you have a disagreement with your colleagues without knowing all the facts at first. To convince him, you can say, "Of course, I fully understand why you think so, because you didn't know it at that time." Or, "at first, I thought so, but later when I learned all the facts, I knew I was wrong." This kind of expression can free the other party from self-contradiction and let him take back his previous position with dignity, but your relationship will not be negatively affected.

The above persuasion techniques are carried out at different times and places every day. Some people have protected and expanded their contacts because they have mastered the essence, and some people have lost their potential contacts because of improper handling of a certain detail. What kind of person will you eventually become?