How to say the prologue of telemarketing skills?

The prologue of telemarketing skills includes stating the final price of products, asking exciting questions, surprising customers, the magic of curiosity, sincere praise from customers and so on.

1. State the final price of the product.

A customer chooses a certain commodity or service because it can help him solve practical problems and bring him corresponding value. At the same time, this value is value for money, and it has rich returns for customers.

Therefore, in the opening remarks, telemarketers might as well use the most straightforward language to let customers know what kind of value this phone call will eventually bring to him, and let customers know that it is worthwhile to communicate with you, and they can get huge returns with only a small investment.

Step 2 ask annoying questions

If the telemarketer asks a question that resonates with the customer, this question can make the customer feel strong stimulation. Based on human instinct, the customer's thinking mode will turn to this exciting thing, that is, the customer will be interested.

Step 3 surprise customers

Surprising customers is more interesting than stimulating them. Stimulating customers often makes them feel painful, but it is different to surprise them. Surprise is what we thought was a correct concept or a fait accompli, but suddenly we heard another completely different statement, and the customer's thinking inertia was interrupted.

4. The magical power of curiosity

Curiosity is the key to attract customers' attention and interest, and the previous methods also include curiosity.

If the customer can be curious about the telemarketer's topic, it is equivalent to letting the customer smell the aroma of steak and hear the creak of fried steak.

But customers can't see where the steak is, which makes customers have a desire to know what the truth is, and naturally they are interested.

5. Sincerely praise customers.

Everyone has a desire to be understood and praised by others, which is human nature. If telemarketers can find a topic to praise customers.

Talk about something that customers are proud of. If you care about customers, give this lovely person a few minutes and the conversation will go on.