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The indoor temperature during the reward heating period is less than 15 degrees!

Relevant departments: for heat users who reflect that the temperature is not up to standard, it is necessary to measure the temperature in time and let the heating unit issue a temperature measurement record; Heat users have objections to the temperature measurement results of heating units, which can be confirmed by the heating management department. When the temperature is lower than 16℃, the standard of heat fee return varies with the temperature. Therefore, when heat users are looking for a heating unit to measure temperature, they must sign by both parties.

Hot users can complain through five channels.

There are basically five ways for heat users to complain about the problems in heating work: first, heat users can complain about the heating situation to heating enterprises because they have heating contracts, and if they are the responsibility of heating enterprises, they must solve the problems; Second, heat users can complain to the management department of the heating enterprise if they are not satisfied with the solution of the heating enterprise; The third is to complain to the mayor through public telephone; The fourth is to complain to the government petition department; Fifth, if there are legal disputes, they can be solved through legal proceedings.